Rogers outages and service status in Chase, British Columbia

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chase, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Casey Kobi (@KobiCasey) reported 4 minutes ago

  @RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion

• 
  SJ (@cafveteran) reported 5 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 6 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  Raymond Cheaib (@RaymondCheaib) reported 9 minutes ago

  @Rogers I have never dealt with such horrible customer support. I have been trying to move my son's internet services from for the past two weeks and have been unable to get through at all times and through all of your channels. Even went to your store. This is ridiculous!!

• 
  BookmarkMiner (@BookmarkMiner) reported 10 minutes ago

  PSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.

• 
  shoeboxgold 🇨🇦 (@vmdesousa9) reported 11 minutes ago

  @blogTO Unfortunately, the rival is as bad as @Rogers

• 
  gracos2011 (@gracos2011) reported 12 minutes ago

  Rogers outage in Whitby; 3rd time in a week; we'll done in providing unreliable service @Rogers @RogersHelps @ROGERStvDurham

• 
  Jason Boring (@JasonBoring99) reported 12 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Jacqui (@JacquiKJanes) reported 14 minutes ago

  @RogersHelps Were does it say that and what eligible inter or TV service

• 
  Master Iceman (@themastericeman) reported 22 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.