Rogers outages and service status in Chase, British Columbia

Problems in the last 24 hours in Chase, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chase, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  getthememo (@getthememo85691) reported 5 minutes ago

  @JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.

• 
  Dwayne Mack (@xx_Dwayne_Mack) reported 5 minutes ago

  @Rogers you guys should be sued and butt ****** into oblivion for how **** your ******* internet services are you greedy *****

• 
  Clint (@clintculture) reported 6 minutes ago

  @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

• 
  Bun (@dogsaremyjam) reported 6 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Michael DelPiero (@MikeDelpieroX) reported 6 minutes ago

  Hi @Grok, Did a Rogers technician, Keith White, die after falling from a ladder while replacing an aerial cable at a customer's home. Did a federal safety officer later find that @Rogers had failed to implement and monitor its preventive-maintenance program for workplace hazards?

• 
  LifestyleDigs (@TheLifestyleDig) reported 10 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  A Nir (@Zeuxis00) reported 10 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Sean McIntyre (@SM_GMC) reported 11 minutes ago

  @RogersHelps my daughter’s phone was stolen. I bought the premium device protection plan. I keep getting sent to Chatbots that don’t work, phone lines that keep hanging up on me, or partner websites likewize that don’t actually work. How on earth can I get a human being to help?

• 
  quaffer (@quaffer) reported 16 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Jd (@ProfesorRefer) reported 16 minutes ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.