Rogers outages and service status in Chatham-Kent, Ontario

Problems in the last 24 hours in Chatham-Kent, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chatham-Kent, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ˚˚˚˚˚˚˚˚˚˚ (@anti_occult_ont) reported 45 seconds ago

  @Rogers Trying to access my online account. Verification codes are not being sent to my email address. Locked out of account for now. Thank you so much for your top-notch service.

• 
  GoJays (@GoJays) reported 3 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Wil. Y. Hutson (@HutsonWilmot) reported 3 minutes ago

  Does anyone know how to get through to the useless customer service at @rogers ??

• 
  TheChefTrevor (@TheChefTrevor) reported 3 minutes ago

  Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay

• 
  @HolyDegenerate (@RandySaretzky) reported 6 minutes ago

  @RogersHelps how am I suppose to get service? I’m in Thailand on hold for 2 hours and hung up, I canceled a cell line. They are still billing me and they require to call but hold for 2 hours and then hang up? THE WORST CUSTOMER SERVICE ON THE PLANET 🌎

• 
  Bob Smith 🇨🇦 (@RG_BobSmith) reported 9 minutes ago

  @RogersHelps I have been on hold for over an hour now, waiting to speak to an agent? Is there a problem? @Rogers

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 12 minutes ago

  @RogersHelps Well I had no internet ALL day yesterday. Had to tether to my cellphone all day for work. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels and issue a refund for charging the 2 phones to my account

• 
  Nikki (@NicoletteFuller) reported 13 minutes ago

  absolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.

• 
  @HolyDegenerate (@RandySaretzky) reported 17 minutes ago

  @RogersHelps @outnaboutlizzoc I’m on hold to cancel EVERYTHING. On hold yesterday for 2 hours. Iv had it with the horrible customer service and over charging

• 
  _.damien5 (@damienvermande5) reported 17 minutes ago

  @RogersHelps I’ve been on hold for 4 hours now regarding a wifi outage, can someone please contact me to resolve this asap?