Rogers Outage in Cobble Hill, Ontario

After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

@RogersHelps any update on the outage?

@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

@RogersHelps do you offer the USA Network with your service?

@RogersHelps is there service disruption today? No wifi in my house RN.

@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome

@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

@morrisseyhouse @Rogers Mine is working. Slow but working

@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Welp... internet is down again @RogersHelps #FFS #HamOnt #centremount

@rogers having home internet issues for almost a week now, again! Maybe @bell is better.

@RogersHelps I’ve scheduled a new service and I’ve spoken to 2 agents to send me a confirmation email stating the order is placed and service will be installed on the said day...how hard is it to send a confirmation to a new customer?

@RogersHelps @SMario51076459 @Ryan07 Help again! I missed DM from you

@RogersHelps i just want to cancel a home tech visit today because it’s fixed

@RogersHelps Waiting almost an hour for home phone support. Covid it will take longer why?

@SMario51076459 @RogersHelps Waiting 45 minutes for tech support

@Rogers So tired of fighting with rogers. Nothing but service issue for the last three weeks now a surprise $300 charge on my bill. Need an alternative internet company. So tired of all the errors. Moving on, searching for an alternative

@RogersHelps blurry screens on all channels except CNN has been going on for the last two weeks. My local antena shows better than Rogers. Why we are paying to rogers for TV? I am going to cancel TV and return the next box.

@RogersHelps Right so Apple’s Safari is broken when on Rogers. Sure I will let Tim Cook know. Thanks.