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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 7:22 PM EDT.
  • 43% Internet (43%)
  • 21% Phone (21%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5W , N5Y , N6C , N6E , N6H , N5V , N6B and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Total Blackout 2 days ago
London Phone 4 days ago
London Total Blackout 4 days ago
London Internet 10 days ago
London Internet 11 days ago
London Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • JanieRother
    Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • monark_23
    Monark Brahmbhatt (@monark_23) reported from London, Ontario

    @Rogers how many lies.. such a disgrace of a service you provide

  • WeSeeWhatHappen
    Xris (@WeSeeWhatHappen) reported from London, Ontario

    @beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.

  • DrJodiHall
    Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • PirateMike911
    Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps Is internet down in London West?

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • missSARAHirene
    Sarah Irene (@missSARAHirene) reported from London, Ontario

    @RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • LauraBallMPH
    Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • SeanMancuso
    Sean Mancuso (@SeanMancuso) reported from London, Ontario

    @RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!

  • mattroweart
    Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • jeffkellyRADIO
    Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • CourtinCanada
    Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!

  • hwspav
    Pav (@hwspav) reported

    @RogersHelps This isn't helpful. Also been on hold for 45 mins now. So happy you guys made cuts. The customer support is too notch. 🙄

  • h81418541
    GrandmaSavage (@h81418541) reported

    @Rogers I suggest you have a real person contact me about illegal charges and no detailed bill this month. I'm filing complaints with CCTS about these two problems. I don't need to change my phone number just because I am Using Rogers services.

  • suefarah_
    Sue Farah (@suefarah_) reported

    .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

  • PastorSteve
    Pastor Steve Cioccolanti (@PastorSteve) reported

    T-Mobile In Europe it stands for Terrible-Mobile. Weak to no signal in several countries :( Our Canadian friend no dropout in same places. It’s called @Rogers no one’s ever heard of it, but it works. @TMobile

  • Manansood20
    Manan Sood (@Manansood20) reported

    @Rogers Is this really how you treat your customers? I don’t want to spend another hour waiting to explain the same issue again. Please review my account, remove this disputed charge as promised, and confirm that my account will not be suspended because of it.

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    Wonder if @rogers will ever have a customer service department? Anyone know? Might help their business if they actually hired some customer service reps.

  • Mike_B1984
    M (@Mike_B1984) reported

    @Raptors @Rogers shut down several radio stations across the country to help fund and produce crap like this

  • vanriderfan
    Donald Mitchell (@vanriderfan) reported

    @landoncreasy @Rogers @RogersHelps Yet they love to take our money for their sub par service and crappy sports teams.

  • Mctinyyc
    John Mctaggart (@Mctinyyc) reported

    @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual