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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 29, 6:25 PM EDT.
  • 50% Internet (50%)
  • 38% E-mail (38%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N6K , N6G , N6H and N5W .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 3 hours ago
London Internet 7 days ago
London E-mail 11 days ago
London Internet 21 days ago
London Total Blackout 21 days ago
London E-mail 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps Our rogers internet sucks!

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • WeSeeWhatHappen
    Xris (@WeSeeWhatHappen) reported from London, Ontario

    @beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • PatriciaHitchon
    Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario

    @RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.

  • cedavidson
    Cait Davidson (@cedavidson) reported from London, Ontario

    @RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

  • PhillipdH
    Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • _daniellewaugh
    DW (taylor’s version) (@_daniellewaugh) reported from London, Ontario

    Fix this fix this noooooow please @RogersHelps

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • rangerwyld
    Sue Hutchinson (@rangerwyld) reported from London, Ontario

    @Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

  • LauraBallMPH
    Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostwolfman
    ghostwolfman (@ghostwolfman) reported

    @RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages

  • jolz256
    The Satirical Citizen (@jolz256) reported

    @Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.

  • Earthoak01
    Rhaimon (@Earthoak01) reported

    @SportsnetPR @Rogers and @Sportsnet never cared about Canadians and this should confirm it for even people with their head in the sand.

  • JudyPickett1
    Judy Pickett (@JudyPickett1) reported

    Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

  • RichFriars
    R I C H (@RichFriars) reported

    @RogersHelps @RogersHelps I’m still waiting for a resolution !!

  • lulu5109
    Lulu (@lulu5109) reported

    @Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.

  • Valomir
    Tyler 🌱☕ (@Valomir) reported

    @Rogers @Sportsnet I will NEVER pay to watch any sports on any of your platforms. Hockey belongs on CBC you absolute ******* cretins!

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

  • davidD3K
    David (@davidD3K) reported

    @thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.

  • MrBassBoosts
    👻BassBoosterz🎃 (@MrBassBoosts) reported

    @RogersHelps It was the first time. The network is back but nothing from your end to explain this or what happened