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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 4, 10:33 AM EDT.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

The latest reports from users having issues in London come from postal codes N6C , N5X , N6K , N5Y , N6G and N6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 19 hours ago
London Phone 1 day ago
London Internet 5 days ago
London Internet 12 days ago
London E-mail 16 days ago
London Internet 26 days ago

Community Discussion

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Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

  • DrJodiHall
    Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • PatriciaHitchon
    Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario

    @RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that

  • madamekirk
    Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Does anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • JanieRother
    Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

  • ernickens
    Eun Hee Lee (@ernickens) reported from London, Ontario

    @RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!

  • cedavidson
    Cait Davidson (@cedavidson) reported from London, Ontario

    @RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JogaFooty
    JogaFooty⚽️🇬🇪🇺🇸🇮🇱🇨🇦🇺🇦 (@JogaFooty) reported

    @RogersHelps is service down on 3275 McCarthy Rd? Flashing orange light on xfinity for hours now

  • AccentBldgSc
    Accent Bldg Sciences Inc. (@AccentBldgSc) reported

    @Rogers Almost 1-hour on the phone with your rep at 866-727-21** to finally say he can't help & switch me to business rep. Line with the bus rep stated there is a long wait, please call back later! We believe for businesses you should b faster. Were planning to add to the service

  • umakant_saini
    Umakant Saini (@umakant_saini) reported

    @Rogers Hi, I want to payoff my device bal, but there is no option in Rogers business hub, & I tried to call you people and waited for more than 2 hours but got no response and the same thing happened to me in live chat support. I am feeling like I am trapped. Need solution ASAP

  • akanshtyagi2193
    AT (@akanshtyagi2193) reported

    @Rogers i am trying to cancel my plan all doesn’t have option, call is not getting answered im roaming, pls help

  • Canadian_Titan
    Canadian Titan (@Canadian_Titan) reported

    @RogersHelps Do you know what the technical support wait time is?

  • Canadian_Titan
    Canadian Titan (@Canadian_Titan) reported

    5+ hours on hold to fix an issue that *they* started is exactly why Canada needs more choice on for mobile providers. Rogers is AWFUL and EXPENSIVE @RogersHelps #Rogers

  • screws1974
    Rob (@screws1974) reported

    @RogersHelps we have no service in Aurora. Is this due to a downed line from the storm? Site only says Eta is 7pm. I have branches fall on my rogers line into a house. The line still seems connected. I removed the branches from the line

  • BrettPlaxton
    Brett Plaxton (@BrettPlaxton) reported

    Yo @RogersHelps is something up with the 5G network? Ever since we had a service interruption last week, my phone keeps going into SOS mode and won’t connect outside of wifi

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps It is literally only affecting me and my neighbour. I’m on with tech support right now and they’re trying to tell me there is no outage in that area but LITERALLY YES THERE IS