Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Jul 18, 11:41 AM EDT.
- Internet (63%)
- Phone (25%)
- TV (13%)
The latest reports from users having issues in London come from postal codes N5Y , N6C , N6H , N6A , N5X and N6K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 3 days ago |
|
London
|
Phone | 6 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 17 days ago |
|
London
|
Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Joel Adams (he/him) (@joelcadams) reported from London, Ontario@SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps any update on the outage?
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @Firthguy Same issue in London
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, OntarioThird @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.
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Eun Hee Lee (@ernickens) reported from London, Ontario@RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
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Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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GIPSY (@shop_gypsy_) reported from London, Ontario@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Gregson (@sharongregson) reportedNo I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers
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Deborah Sanders (@SandersDebz) reportedWatching Global News tonight, I see that @Rogers is still allowing fraudsters to access customer accounts. In 2023, I called a supposed Rogers number and reached a fraudster who either worked for Rogers or had hacked their system. @Rogers didn’t care. Said it wasn’t fraud.
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Jared Hanson (@JrdHanson) reported@RogersHelps @reptoid27 Roger’s your service sucks
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Jaskaran Singh (@jzsingh91) reported@Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?
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Medeiros M (@Medeiro34452245) reported@RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap
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Vijay Sapps (@VJsapps) reported@Bell hey we are pissed at @Rogers and want to move all our business lines and internet to you but it is almost impossible to talk to sales agent. Have you shut down your SME division ?
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🇨🇦 Eh Aye (@canadian_eh_aye) reported@alancross @Rogers Only dropped twice? Sounds like Rogers had improved - surely this year they will get a customer excellence away from an org.
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Cynthia Ronald (@CinRon2) reportedOn hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬
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BrianM (@briangm11) reported@BlueJays Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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4evabay ❤️🔥 (@yuhdunkno28) reported@RogersHelps @justtrynahide18 Obviously if someone’s calling in the online service is of no use to them idiots 🙄