Rogers Outage in London, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours in London, Ontario

Rogers Outage Chart in London, Ontario

October 23: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.24%)
TV
(16.89%)
Wi-fi
(6.30%)
Phone
(5.59%)
E-mail
(4.14%)
Total Blackout
(3.82%)

Rogers Outage Map Near London, Ontario

The most recent outage reports and issues originated from Middlesex Centre, London, Cobble Hill and Delaware West.

London TV
London Internet
London Total Blackout
London Internet
London TV
London Internet

Rogers in London, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:
  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • Zach_Engel Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • CourtinCanada Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • MikeAlb34651296 Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • Taurus4u79 stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • JohnSte82999632 John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • PhillipdH Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • Amandaxxoo Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • ihgolf Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • WeSeeWhatHappen Xris (@WeSeeWhatHappen) reported from London, Ontario

    @beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.

  • SarahHaimerl Sarah Haimerl (@SarahHaimerl) reported from London, Ontario

    So disappointed to learn that @Bell and @Rogers decided to increase the fee for Remind users support, forcing Remind to end services for Bell and Rogers customers. That app has a tremendous impact in my classroom. Please @Bell, support education. #RemindForCanada #ReverseTheFee

  • dcarruthersedu David Carruthers (@dcarruthersedu) reported from London, Ontario

    PLN: Does anyone know of an alternative to Remind that will allow texts messages. American friends, 2 major telcom companies in Canada will be shutting down this service soon. Very disappointing decision by @Rogers and @Bell. Dealing with the fallout. #edtech cc @Mich_Rees TY!

  • annafoat annafoat (@annafoat) reported from London, Ontario

    @MikePMoffatt We cancelled and went with @TekSavvyBuzz years ago. Never been happier. Had weird hard to replicate problems with @Rogers that never got resolved. Sucks. Now @Ooma @hulu @PrimeVideo for way way less $$.

  • Featherino Heather P (@Featherino) reported from London, Ontario

    Hey @RogersHelps your shit broke again. This seems to happen once a month lately. Super awesome. Anyplace tv is a joke.

  • DJeannette_TD Dave Jeannette (@DJeannette_TD) reported from London, Ontario

    @KenMoser_84 @RogersHelps Everyone knows when you call them you have to commit a half day of your life (minimum). Too bad they don’t pay hourly for the time you wait. 🤣🤣

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps As I stated in my tweet, I didn’t want to reboot the box because I am recording something. I know it will fix it though. No other channels are black. I’m no longer at home though

  • paulvt Paul T (@paulvt) reported from London, Ontario

    Another week done and still no TV service from @startca. Don't make me go to @rogers!

  • Spencer7366 Richard (@Spencer7366) reported from London, Ontario

    @armedwithjello @OWRandom1 @RogersHelps At least Rogers is being quiet , Bell out right lied to me ,several times. Sadly my house is basically shut down everything is online , tv, phones, tablets. Glad I kept all my DVDs .

  • Presidentof101 Steven Holland (@Presidentof101) reported from London, Ontario

    @Rogers very disappointed in Rogers customer service. Constant intermittent or non existent internet, over past 6 months called them 4 times with issues. Offered rebate of $10.86, then$25, then $50. The impact on our lives costs way more than this, got to love loyalty, not.

  • CRiggs55 Camille Riggs (@CRiggs55) reported from London, Ontario

    @Rogers 27 continuous years as customer, please contact me.

  • BalkhiWaqas Waqas Balkhi (@BalkhiWaqas) reported from London, Ontario

    @malikrafeh1 @TELUSsupport Switched to @Rogers. I asked around and was told @RogersHelps service reps will respect you and try to find a solution. @TELUS reps just msged again saying tell us the problem! Don't even have the decency to read previous messages to identity problem before msging a customer!

  • BerryFamilyON Mark (@BerryFamilyON) reported from London, Ontario

    @mnmfan76 @Rogers Bell sucks too.

  • vsnlweb Vinnie (@vsnlweb) reported from London, Ontario

    When you contact @RogersHelps support and a voice comes on saying they’re having technical difficulties... #rogerssucks

  • scubaguy62 “THE” kid your parents warned you about....? (@scubaguy62) reported from London, Ontario

    @RogersHelps Hydro was restored hours ago and after many years with you I can honestly say I am noticing a definite gap in what I think service should be to where it currently is. I guess my quickest resolve is back to a storefront (telephone service is not adequately staffed it seems) meh.

  • andylefebvre andy (@andylefebvre) reported from London, Ontario

    @RogersHelps @Rogers making it super easy to cancel services after trying to deal with your team on the phone

  • Amandaxxoo Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Can anyone recommend a better company than @Rogers in London? We continuously do not have any service in my area. Getting to be a pain in the ass. @RogersHelps

  • tantebeth1 Elizabeth Allison (@tantebeth1) reported from Cleardale, Ontario

    Thank you Moeen at @Rogers for amazing customer service. He saved us money and made me feel like a valued customer. #rogers #CustomerService

  • RagognaGroup Ragogna Group (@RagognaGroup) reported from Cleardale, Ontario

    Hey @Rogers why don’t you have support for Apple Watch with cellular? Time for a new carrier?

  • scottcanadian SCOTT SIMPSON (@scottcanadian) reported from Cleardale, Ontario

    @RogersHelps I have tried to call your billing department 5 times!! Every time I get someone on the line they hang up... my bill is almost $600!!! Something is wrong with this!!!

  • jv_taylor Vernon Taylor (@jv_taylor) reported from London, Ontario

    Back from Pelee Island, a @Rogers wasteland of cellular service. No, I'm not in the states AT&T, still in Canada. No need to roam like home Rogers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • SyntaxOneMHE Syntax-One (@SyntaxOneMHE) reported

    Dear @Rogers @RogersHelps your customer "service" sucks and your follow through on promises leaves much to be desired. How do I sign up for a new contract and only get half of what I was promised then told I'm too bad we ran out of what we promised you but here's your bill

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • mscott71 Mike Scott (@mscott71) reported

    @TekSavvyCSR @RogersHelps Great. Rogers cancels a ticket for no apparent reason and their response is "Your customer can wait another 31 hours before we can be bothered to send someone to fix the problem we caused." To both sides, I still want and answer as to why the first call was cancelled.

  • catkeela carl mallat (@catkeela) reported

    @geniebouchard @Rogers I will never watch the nfl again. They fumbled on the issue with the piles of shit that knelt during the national anthem. #lowLifesKneel

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Five hours and counting since Teksavvy opened the ticket to have your tech come again to fix a escalation caused entirely by your technician this morning. Still no idea when they're coming to fix the issue that they were supposed to have fixed this morning.

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Indeed, but it's still the ROGERS technician who cancelled the Teksavvy service ticket without telling me or Teksavvy why. And since ROGERS doesn't want to come to fix the issues they're responsible for, I'm happy to move my other Rogers business elsewhere.

  • mscott71 Mike Scott (@mscott71) reported

    @RogersHelps Definitely not the feedback you want, but not feedback you care enough about to do anything about. It's a simple problem to fix but you can't be bothered.

  • SC2Junkie Aaron (@SC2Junkie) reported

    @Rogers Rogers has the worst customer service. After an agent broke my account beyond repair and all agents after refused to fix it I took my credits and left.

  • mscott71 Mike Scott (@mscott71) reported

    Alright friends, since @RogersHelps doesn't, recommend a company who's customer service doesn't completely suck to consider as my cell phone provider.

  • ChrisGoops Chris (@ChrisGoops) reported

    @RogersHelps working from home and my internet is down. Need some help here.