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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 8, 6:42 PM EDT.
  • 41% Internet (41%)
  • 24% E-mail (24%)
  • 18% Total Blackout (18%)
  • 6% Wi-fi (6%)
  • 6% TV (6%)
  • 6% Phone (6%)

The latest reports from users having issues in London come from postal codes N6C , N5Y , N6H , N5X , N6E , N5W , N6L and N6G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 18 hours ago
London Total Blackout 22 hours ago
London E-mail 5 days ago
London Internet 5 days ago
London E-mail 5 days ago
London TV 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

  • jeffkellyRADIO
    Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • Zach_Engel
    Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @andi_wats76 Enough with empty apologies, just fix it

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    @RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • FGluns
    Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system

  • mattroweart
    Matt Rowe Art (@mattroweart) reported from London, Ontario

    Well, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • shop_gypsy_
    GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BluntButRight
    Sterling Witt (@BluntButRight) reported

    @IndubitablyTho @LoveMy7Wood @RogersHelps Yes! Moved from ON to AB and was SO happy with the service. It was night and day. Not any more.

  • lexomatic
    Alexis Gee (@lexomatic) reported

    @RogersHelps It turns out it was a planned upgrade work June 1-4, but none of the 4 people I talked to until just now knew that. There was no advance notice and no info in online outage map that it was likely to continue or for how long. That is failing customer service.

  • mzlovergirll
    RIRI (@mzlovergirll) reported

    Wtf is @rogers problem, why is the internet down for hours now? #toronto

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers fix the internet ... does anyone work there ??? Biggest telecommunications company in the country and can't get the internet to work

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    @Rogers has done it again. Lost another load of emails - sent to byte heaven by Rogers. They don't answer the phone. Some BS about being too busy. No one can help recover my emails if they don't even know how to pick up a phone and speak in to it.

  • anderbear_
    ander (@anderbear_) reported

    @RogersHelps i never got the box nor would i even want one to begin with. The only thing i wanted was internet and the only thing i got was internet. Where did this magical box come from? i talked to your live support and they dont help. Now im on the phone waiting and its been 47 minutes.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.

  • polski_pl
    pat (@polski_pl) reported

    @RogersHelps Hi are you guys experiencing any issues with cellular network? I keep losing cellular signal but my phone shows 5G connection. However nothing works. I use airplane mode switch and it reconnects but then drops randomly later

  • Jewel__n3
    Jewel (@Jewel__n3) reported

    @RogersHelps is there an outage in southwestern Ontario? I work overnight and can’t get connected.

  • mikewal16285187
    mike walsh (@mikewal16285187) reported

    @RogersHelps The streaming buffering is a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue and that was with a quarter the download speed.