Rogers

Rogers Outage Report in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in London come from postal codes N6C, N5W, N5Y, N6E, N6G, N5X, N6J and N6B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 01/21/2025 21:40

January 21: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London, Vanneck and Dorchester.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon TV
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon TV
CanadaLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @andi_wats76 Enough with empty apologies, just fix it

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?

  • mattroweart Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • shop_gypsy_ GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • LauraBallMPH Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • SpacedOutHusky Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • wendysland Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • midwifek Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

  • gregg_lowden Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario

    @RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps Fix the service first. We can talk about credits when it’s working again

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps another ignite tv outage tonight?

  • SeanMancuso Sean Mancuso (@SeanMancuso) reported from London, Ontario

    @RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scBlais Scott (@scBlais) reported

    @kyliverse @RogersHelps The transparency is terrible.

  • Doanhatethepla1 K.Donaldson (@Doanhatethepla1) reported

    my favorite part of this Ottawa outage is wasting my data to read all the generic ‘empathetic’ Rolodex type of comments from @RogersHelps and @Rogers 🤡..I would as a customer much rather you say “I don’t know when we will be up and running -here’s free service”

  • chris_stokes18 chris (@chris_stokes18) reported

    @RogersBiz you’re wifi is genuinely absolutely absurdly horrendous. It’s actually atrocious how it can be worse then stepping in dog ****. Please fix your **** and stop telling me it’s a me issue

  • JoanDervin Joan Dervin (@JoanDervin) reported

    @RogersHelps At the very least could you give customers a time line for resolution?

  • lenzo_2010 Lenzo (@lenzo_2010) reported

    @RogersHelps still no internet/ phone service in L7A area. This is day 3… can you please provide updates

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @mikewoodottawa @hydroottawa I wish everyone worked as hard as hydro. Some of us (stupidly) have no cell/data thanks to @RogersHelps in Barrhaven West. I simply drive 5 minutes away and it works. One small footprint area in ottawa. But all they can do is say use the website to get help. WE HAVE NO ACCESS.

  • gauravmridu Gaurav Vaid (@gauravmridu) reported

    @RogersHelps Please stop playing with the words. There is no concrete solution in your tweet. I need answers and that too quickly. Tomorrow we all are working and need internet badly. Cant tell my company that ROGERS gives us pathetic service and we can not do anything. #rogersdown @Rogers

  • chillvibejosh81 mykel (@chillvibejosh81) reported

    .@RogersHelps you can fix us

  • SandraMags21 Chuchie2009 (@SandraMags21) reported

    @RogersHelps ever since the power outage our Infinite box has been acting up…even after unplugging and rebooting! What’s going on rogers!! We pay too much for this hassle!

  • BrentLandry Brent Landry (@BrentLandry) reported

    @RogersHelps @realmms What about LTE and 5G in Ottawa? Still no data service.