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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 7:24 PM EDT.
  • 57% Internet (57%)
  • 21% Phone (21%)
  • 14% Wi-fi (14%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N6H , N6A , N6E , N5V , N6B and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 3 days ago
London Internet 5 days ago
London Internet 5 days ago
London Phone 10 days ago
London Internet 11 days ago
London Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps Fix the service first. We can talk about credits when it’s working again

  • jeffkellyRADIO
    Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • WeSeeWhatHappen
    Xris (@WeSeeWhatHappen) reported from London, Ontario

    @beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone

  • slabs68
    Chris Slabon (@slabs68) reported from London, Ontario

    Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @andi_wats76 Enough with empty apologies, just fix it

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • pcreight88s
    PC (@pcreight88s) reported from London, Ontario

    @RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

  • LuckyOnSunday
    Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario

    @RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • raedmm82
    Raed Hamdan (@raedmm82) reported

    @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

  • ChefSamGlass
    Sam Glass 👨‍🍳🇨🇦 (@ChefSamGlass) reported

    Hey @Rogers @RogersHelps I've sent you a DM and am still awaiting a response. I've wasted almost 2 hours trying to solve a billing issue. I've dealt with 4 agents today already, being passed from one to another. What gives ? #customerservice is terrible.

  • rparkerman17
    Ryan Kennedy (@rparkerman17) reported

    @RogersHelps @LJW61 You point to the outage page that shares no information or acknowledges there is an outage. My frustration today wasn’t with the outage. It’s with how poorly you handled it and a complete and udder lack of communication

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    @RogersHelps Hey, @rogers, I have sent around a dozen messages to you ******** via Twitter in the last 24 yours. ZERO RESPONSE. Spectacular customer service. **** you all too.

  • alealvear_g
    Alejandro Alvear (@alealvear_g) reported

    @zukkyzee @Rogers Any news?? It still doesn't work 😑

  • Frazzling
    Yvonne Dean ☕🌈 (@Frazzling) reported

    @RogersHelps I'm two hours north of Calgary. I'm affected by the same outage as Calgary?

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps @RogersHelps a joke I cant connect with your phone help cos of call volume. You guys took away all the ability to deal with this issue from online support and from the stores and didnt compensate that on phone joke. Corrupt and a joke of an organization

  • Borgan101
    Borgan (@Borgan101) reported

    @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

  • MattyGold7
    Matt Goldberg (@MattyGold7) reported

    @KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.

  • Frazzling
    Yvonne Dean ☕🌈 (@Frazzling) reported

    @RogersHelps @StevieMacIC I have no service in Ponoka, AB