Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 9, 7:02 PM EDT.
- Internet (38%)
- TV (18%)
- Phone (18%)
- E-mail (12%)
- Wi-fi (12%)
- Total Blackout (3%)
The latest reports from users having issues in London come from postal codes N6G , N6C , N6J , N6K , N5X , N6H , N5V and N5W .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 22 minutes ago |
|
London
|
Internet | 19 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
TV | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps any update on the outage?
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Paula Schuck (@inkscrblr) reported from London, Ontario@RogersHelps is there service disruption today? No wifi in my house RN.
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Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, OntarioThanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Paula Schuck (@inkscrblr) reported from London, OntarioNobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?
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Nicholas (@14hillie) reported from London, Ontario@RogersHelps wondering about an internet outage in London Ontario. N6E postal code
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage
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Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, OntarioThird @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Atul Prajapati (@Atul_Prajapati_) reported@RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.
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BLUEJAYSFAN (@JAYSFAN0424) reported@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
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Cindy (@Cindiluwho38) reported@l3v1at4an @Prxodiigy @Rogers Going to have to cancel our rogers subscription and get starlink
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Fatemeh Motaghedi (@FatemehMotaghe1) reported@RogersHelps I asked them to escalate the issue, but no one contacted me.
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Chris P Bacon (@pozpiggy86) reported@Rogers The issues seem to have stopped, tho most of my signal readings are over 11 and should be no higher than 10 because the idiot technician removed the much needed filter, then didn't bother to check the line after he installed the temp line... Now I need a second tech.
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Joey Zigler (@JoeyZigler54) reported@l3v1at4an @Prxodiigy @Rogers Get this piece of **** out of my country
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Jonny Be Good 🫐 (@just_jonny1980) reported@Rogers I’m fed up now. I’ve made several calls I’ve been patient but the wifi has been coming and going since Feb 6th your staff continues to tell myself and neighbours your working on. Get in touch fix it tomorrow or we have all decided we switching to Bell enough is enough!
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Wut? (@_TheCaptaincs) reported@RogersHelps It is 2x the price to change my plan while staying with you. If I canceled my service and started from scratch it’s half the price. What a travesty of a company.
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Greg Stevenson (@GregPhstevenson) reported@Rogers and @RogersHelps must have the most useless customer service app and website of a very mediocre Canadian telecom service. Simple customer service requests cannot be done on either. Wonder if they care to respond and fix.
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Lynne Pelser (@LynnePelser) reported@RogersHelps Oh my goodness… I would never have thought of that !!!! Yep that’s sarcasm … Your response is as blatantly lacking in customer service as expected @CRTCeng @Rogers