Rogers outages and service status in London, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (55%)
- Total Blackout (18%)
- Phone (18%)
- TV (9%)
The latest reports from users having issues in London come from postal codes N5W , N6H , N6G , N6B , N6E , N5Y , N5V and N6C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 8 days ago |
|
London
|
Internet | 10 days ago |
|
London
|
Internet | 11 days ago |
|
London
|
Total Blackout | 13 days ago |
|
London
|
Phone | 14 days ago |
|
London
|
Total Blackout | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@RogersHelps You have been to my house too many times....and no one has fixed the issue!
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps Is internet down in London West?
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Eun Hee Lee (@ernickens) reported from London, Ontario@RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps Fix the service first. We can talk about credits when it’s working again
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Sue Hutchinson (@rangerwyld) reported from London, Ontario@Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.
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Michelle Warren (@shutupnkissme73) reported from London, Ontario@RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too
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Cait Davidson (@cedavidson) reported from London, Ontario@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sydella (@newfiegirlrules) reported@RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"
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John Valdellone (@JohnSavageDJS) reported@RealDonBradshaw @Rogers Gimenez is probably feeling better today that's why they sent Davis back down.He's not starting but if needed he can come in late in the game
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Medeiros M (@Medeiro34452245) reported@RogersHelps And you expect me to pay for tv service which I don't have, I only have internet and phone currently
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps I cancel a phone from my ex wife, and you’re still charging me. Absolutely horrendous
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SJ (@cafveteran) reported@Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.
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Nikki (@NicoletteFuller) reportedabsolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.
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🥢⟭⟬ Into the ☀️ (@HOT7forever) reportedSomething is going on with @Rogers cellular connection in ottawa. Like why do I have zero reception and in most of the city. It’s not only me either. They need to fix their towers or something.
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Kanuk1 (@Kanuk110) reportedYou have the worst customer service on the planet. Just bought MSLE and can't answer a phone..over an hour on hold and the ****** guys and gals at the top are raking it in..may the lord bless you with something incurable @Rogers
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Jeff Barclay (@JeffBarclayCPA) reported@Rogers @CRTCHearings @nflnetwork why are the preseason games on NFL network being preempted when the game isn’t available on any other channel?
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps how am I suppose to get service? I’m in Thailand on hold for 2 hours and hung up, I canceled a cell line. They are still billing me and they require to call but hold for 2 hours and then hang up? THE WORST CUSTOMER SERVICE ON THE PLANET 🌎