Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received May 14, 6:35 PM EDT.
- Internet (42%)
- Total Blackout (17%)
- TV (17%)
- E-mail (8%)
- Wi-fi (8%)
- Phone (8%)
The latest reports from users having issues in London come from postal codes N6G , N5X , N6E , N5Y , N5V and N6C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
21 hours ago | |
|
London
|
Internet | 4 days ago |
|
London
|
Total Blackout | 8 days ago |
|
London
|
Total Blackout | 13 days ago |
|
London
|
TV | 14 days ago |
|
London
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, Ontario@8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.
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Sean Mancuso (@SeanMancuso) reported from London, Ontario@RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, OntarioHi @RogersHelps, why is my Internet much crappier than usual and tv not working today in #ldnont. Have had internet issues all afternoon and cable not working. Yes I’ve unplugged your modem for a hard restart.
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Diane Devine (@DevineMine) reported from London, Ontario@arwenhumphreys @Rogers “Anna” doesn’t help anyone
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Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, OntarioThird @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.
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Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, OntarioJust got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Sue Hutchinson (@rangerwyld) reported from London, OntarioAnd Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it
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PC (@pcreight88s) reported from London, Ontario@RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD
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Courtney in Canada (@CourtinCanada) reported from London, OntarioWhen you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@Rogers I’m sick and tired of my Roger’s Ignite ALWAYS going down. Wifi is working! WTF!!!! I guess it is time to call Bell
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Jennifer Vargen (@jennvargg) reported@Rogers @shaw is the absolute worst!!!! On hold for 2 hrs and get a lady in India that you cannot even understand. She was so rude…
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e-Kingcorey97 (@LeafsandJays97) reported@DaleDisill @MapleLeafs @Rogers That's never gonna happen and as I said they don't give a **** what you have to say about them
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Bobmcdoogal🐀 (@bobmcdoogal) reported. @RogersHelps internet down in Ottawa. When is it going to be fixed?
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Laura Zacharuk (@lzack) reported@Rogers day 4 still no internet. No one can seem to figure out the issue.
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D (@OllKorrect_eh) reportedAnd I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!
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Brian Kusiewicz (@BKOttawa) reported@Rogers I’ve been a loyal customer for 20+ years and just got charged $745.80 to cancel. That’s far above industry norms. Looking for a fair resolution here—can someone from your team reach out?
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phantom (@rebellion__scum) reported@RogersHelps I have, on a iPhone 15 it works fine, on a windows computer its fine so it appears to be a compatibility issue between the app and TCL
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Andrea (@ademers) reported@tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.