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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • 38% Internet (38%)
  • 23% Total Blackout (23%)
  • 15% E-mail (15%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

The latest reports from users having issues in London come from postal codes N6C , N5Y , N6H , N5W , N5X , N6E and N6L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 8 days ago
London Total Blackout 8 days ago
London E-mail 11 days ago
London Internet 12 days ago
London E-mail 12 days ago
London TV 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

  • joelcadams
    Joel Adams (he/him) (@joelcadams) reported from London, Ontario

    @SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • gregg_lowden
    Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario

    @RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

  • cedavidson
    Cait Davidson (@cedavidson) reported from London, Ontario

    @RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system

  • shop_gypsy_
    GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

  • mattroweart
    Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps So you gave me some shill, gave me a piece of garbage Motorola phone that you're telling me the government gave to me but the government doesn't have that option and knows nothing about this. And suddenly I'm getting 10 gigs. In 13 years while you and fighter were charging me

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps I will be proceeding to hook up to a normal plan probably with freedom given Unlimited data 5 gigs upload speed and even better unlimited roaming which you doubt me $12.50 for when I was in Palm Springs and never used my phone. And between the $38 on the $45 that offer

  • nuckster_19
    Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported

    @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers and yet again it has gone down either your service is not what it claims to be or you sent us a trash router

  • mmysticbloom
    Finding Serenity 🌱🏳‍🌈🦄 (@mmysticbloom) reported

    @larx999 @Rogers I'm sitting here using my data. I saw 19 reports on down detector for rogers.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps 10 gigs in 18 days and you want to charge me more. And the plan that you sucked me into is not one offered by connecting families. Yet another case where Rogers decides to run roughshod over Canadians. Not this time. The garbage phone I have will be left with one of your stores.

  • picklesandpear
    t. (@picklesandpear) reported

    @RogersHelps The issue is not the sim, the issue is the network, this is day 7 with TERRIBLE NETWORK wherever I go! Your support team is NO HELP i am at my limit with your company

  • meetsdhanani
    Meet Patel (@meetsdhanani) reported

    @Rogers Can someone help me with the network constantly dropping since the last couple of months? Called rogers customer service but I was in queue for around 90 min and no response.

  • GovaMarchetti
    Johnny Gova (@GovaMarchetti) reported

    @Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.