Rogers Outage Report in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in London come from postal codes N6G, N6K, N5W, N6H, N5V, N6C, N6E and N5X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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luv2teech1
(@luv2teech1) reported
from
London, Ontario
Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Graham Shular
(@GShular) reported
from
London, Ontario
So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
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Wendy Sanderson
(@wendysland) reported
from
London, Ontario
@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)
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Cait Davidson
(@cedavidson) reported
from
Middlesex Centre, Ontario
Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Janie Rother
(@JanieRother) reported
from
London, Ontario
@morrisseyhouse @Rogers Mine is working. Slow but working
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Dr. Michael Ott
(@UWO_Gen_Sx_PD) reported
from
London, Ontario
@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?
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D Calcutt
(@CalcuttDJ) reported
from
London, Ontario
@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Wendy Sanderson
(@wendysland) reported
from
London, Ontario
@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Paula Schuck
(@inkscrblr) reported
from
London, Ontario
@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Dr. Michael Ott
(@UWO_Gen_Sx_PD) reported
from
London, Ontario
@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!
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Cait Davidson
(@cedavidson) reported
from
London, Ontario
@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin O'Hara
(@Kevin_VA3KVI) reported
@Rogers internet out again! Third day in a row! Not to mention overly frequent outages since June, including your nation wide fiasco i July. I'm starting to wonder why I should continue to pay for such unreliable service. Get your **** together!
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Stephanie
(@Maturin19) reported
@RogersHelps People don’t have the time or patience to contact you & fill out your security form, etc etc over & over again for problems with a product they’re paying a lot of money for. It should be consistent & reliable. My neighbor just switched to Starlink & I’m ready to follow her lead.
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Joe Blough
(@ColinDo06630918) reported
@Rogers The power to be overcharged, openly ripped off with slow bandwidth and to talk to customer service in India with a guy named “Gary”…
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Santosspicystuff
(@Santosspicystuf) reported
@Rogers Tried to resovle on the phonefor hours upon hours. Pure incompetency. Lies about bills monthly, broken promises and contracts. Shame
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Dee101ca
(@dee101ca) reported
@anunsafespace @RogersHelps Roger's is just as bad as the 407 ..good luck
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Grosporina
(@Grosporina12) reported
@RogersHelps fix your DNS. I had to manually switch my router to the Google DNS servers to connect to some web sites since 2 days ago.
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AJ Quann
(@ajquann2003) reported
@RogersHelps can you guys disable that “automatic management” garbage on my XB7? It changes my wifi channels to channels that are in use, and gives me horrible performance. I am an IT student, and I pay you guys a significant amount per month for my service.
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Indigenous Man
(@SmuggyBear80) reported
from
Calgary, Alberta
@RogersHelps Tried several times to pay my wireless bill. Keeps failing. Can't use the app, the phone line doesn't give you the option to pay. The website encounters an error and fails to take payment. Wtf is wrong with your payment system?
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brett
(@brettjjohnn) reported
@RogersHelps Why, so you can tell me yo reset my router again? Yeah, that worked so well the last 75 times ive called. How about you guys support canadians who live outside the GTA.
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Rkn2559
(@rkn2559) reported
@RogersHelps Service is appalling. Been trying for 3 days to cancel Ignite services due to a move away from a Rogers area. Been given the runaround.Dept to Dept. No one knows where to send me. It’s insane.Called ignite directly.Ended up at regular and they “couldn’t “ help.