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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 7:24 PM EDT.
  • 57% Internet (57%)
  • 21% Phone (21%)
  • 14% Wi-fi (14%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N6H , N6A , N6E , N5V , N6B and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 1 day ago
London Internet 2 days ago
London Internet 3 days ago
London Phone 8 days ago
London Internet 8 days ago
London Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • slabs68
    Chris Slabon (@slabs68) reported from London, Ontario

    Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @RogersHelps You have been to my house too many times....and no one has fixed the issue!

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • ernickens
    Eun Hee Lee (@ernickens) reported from London, Ontario

    @RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • Zach_Engel
    Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?

  • mattroweart
    Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • belljoseph
    JB55 (@belljoseph) reported

    @Rogers absolutely terrible customer service via telephone support. On hold to arrange the transfer of service to a new address and hung up on after 3hrs and 20 minutes. How is this acceptable?

  • WestHamCanada
    CanadianHammer🍀🇨🇦 (@WestHamCanada) reported

    @FierySharky @Rogers @Sportsnet This isn’t bad news. Hate seeing anyone losing their job but he was a real prick during Covid.

  • thewiredserf
    Jeff Jones (@thewiredserf) reported

    @Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.

  • amollymonster
    Molly (@amollymonster) reported

    @Rogers why have I spent a MONTH trying to get a hold of an actual person to talk to about my account? This is ridiculous.. worst customer service I’ve ever experienced.

  • Norm_Ally12
    Norm Ally (@Norm_Ally12) reported

    Why is @Rogers so bad lately . Dropped calls, slow data, late/delayed incoming messaging? Despicable considering the cost of their services

  • jrwideman
    J.R. Wideman (@jrwideman) reported

    @RogersHelps I’m gonna cancel.

  • KarlMagnonMan
    Solid Shatner (@KarlMagnonMan) reported

    @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.

  • podgoalzin17
    DTomko_ (@podgoalzin17) reported

    @RealDonBradshaw @BlueJays @Rogers You kinda look like an idiot , this adds up.

  • JaysNiners4Life
    Dave Divjak (@JaysNiners4Life) reported

    @RealDonBradshaw @BlueJays @Rogers What a stupid post.

  • TorgrimsonKevin
    Kevin Torgrimson (@TorgrimsonKevin) reported

    @FierySharky @Rogers @Sportsnet I’ll say….they don’t give a **** about western Canada.