Rogers Outage Report in London, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes N5Y, N6J, N6C, N5X, N6G, N5Z, N6K and N5V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Paula Schuck
(@inkscrblr) reported
from
London, Ontario
@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Cait Davidson
(@cedavidson) reported
from
Middlesex Centre, Ontario
Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Graham Shular
(@GShular) reported
from
London, Ontario
So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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D Calcutt
(@CalcuttDJ) reported
from
London, Ontario
@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Janie Rother
(@JanieRother) reported
from
London, Ontario
@morrisseyhouse @Rogers Mine is working. Slow but working
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Wendy Sanderson
(@wendysland) reported
from
London, Ontario
@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Cait Davidson
(@cedavidson) reported
from
London, Ontario
@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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luv2teech1
(@luv2teech1) reported
from
London, Ontario
Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nunzio Di Lecce
(@NunzioDiLecce2) reported
@RogersHelps Yahoo Email down for second time in 3 days! How do I fix this?
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Luis Bózoli
(@MrBozoli) reported
@RogersHelps my internet is not working properly since Friday! I got a SMS to book a visit in the chat and after 2h waiting I was informed there's an outage so the visit can't be booked. Now I was informed the issue was fixed just to go back to the chat and read there's an outage
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Hunted By The Melody
(@RawrnuzzrlsXXD) reported
@RogersHelps I been out of wifi since 2am and it's been a problem I need my wifi to work to hand in an assignment and I been waiting in the dms with no reply yet
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M-dubs
(@mwentcanada) reported
@Rogers Invest in your Internet and Ignite delivery infrastructure. Maybe do your own service calls instead of contracting others to waste our time not fixing anything.
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Wine Region Rentals
(@WineRegionRent) reported
@RogersHelps what is going on ?? See my earlier twit . This is the 6th day I can not access one of my emails even after several tickets with support !
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angellz 🇨🇦
(@angellz) reported
@RogersHelps WTF is going on in L4W?? I'm getting alerts - at work - that my devices are going on cellular backup mode CONSTANTLY. This was happening earlier in the week too. And I'm not at home to re-start my modem, but know that I had to do it five times on Monday night.
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Melissa Bogaert
(@bogiemomof2) reported
@RogersHelps Curious, is email down? I’ve sent a DM, and no response. No access to email for over a day…
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Tess Christie
(@haydenjack) reported
@RogersHelps Yes, I am still not able to get in regarding this issue I messaged about over 24 hours ago
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LIV •
(@TeamFalsetto) reported
@Rogers avoid this place at all costs. Absolutely 0 customer service. How can a modem take 3 weeks to deliver ?!
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*****
(@TheFreedom40) reported
@Bell any chance you can help @Rogers and @RogersHelps fix my issue? Will forever be indebted and will switch the day after it’s resolved.