Rogers Outage Report in London, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes N6C, N5X, N5W, N5Y, N6J, N6G, N6E and N6H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London, Dorchester, Delaware West and Thamesford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Cait Davidson
(@cedavidson) reported
from
Middlesex Centre, Ontario
Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Phillip denHollander
(@PhillipdH) reported
from
London, Ontario
@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Loo
(@sonjadalin) reported
@RogersHelps seriously...you state service is back ...it's not...excessively slow..tv cuts in and out..I have been connected to online chat help for one 12 hours with no response because since the outage I have no access to my Yahoo email with Rogers ...WTF #GETYOURSHITTOGETHER
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JuuS
(@Anomars1G) reported
@RogersHelps my internet is down again it was on I rebooted it now it’s gone
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Glenda 🇺🇦
(@NanananaBrown) reported
@RogersHelps my modem lights keep flashing, amber then green and it once stopped flashing and the light turned red. Did this outage ruin my mine and that's why I don't have WiFi?
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Matt C
(@mattcudmore) reported
@Finalfantasiie @RogersHelps @rogershelps Quit playing stupid with customers. It's apparent there's still widespread issues with LTE service being intermittent and no home internet..it's day 3. Stop telling us service is restored. It's not.
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Benny
(@BNutzBenjamin) reported
@vote4robgill @Rogers How many people were unable to access health care or emergency services as a result of this monopoly. Deplorable.
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Ainslie
(@melikecode) reported
@a_darkcorner @vote4robgill @Rogers Agreed! It’s only via something like that that service reliability will start to improve, since CRTC is perpetually asleep. I hope those who lost wages and custom launch a suit if there’s any legal basis to do so
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Unknown Joker
(@MKD_Joker) reported
@Rogers Saying “We have now restored services for the vast majority of our customers, and our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible.” Doesnt help. Ever since its been “Restored” its too slow to load anything
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Michael Tallevi
(@MadMike1953) reported
@RogersHelps Still no Ignite TV service in Woodstock, ON and no news as to when it might be restored. Internet and phone working. Any updates?
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Lynne Owen
(@lynnedy) reported
@RogersHelps why is my ignite tv still freezing, losing sound, won’t let me watch recordings, won’t let me set new recordings and generally not working for the third day. We’ve been with Rogers for over 30 years, I don’t know why when we keep getting such poor service.
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Raphael Jubinville
(@jubinvi2) reported
@RogersHelps @ctvottawa I have no Internet here in Ottawa K4A since Friday 4H00AM! This issue is not fixed aa the CEO reported! Lots of people are still reporting Internet issues and I cannot reach Rogers support because there are overwhelmed.