Rogers

Rogers Outage Report in London, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in London come from postal codes N6G, N6C, N5Y, N5X, N6H, N5Z, N5V and N6E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 12/13/2025 20:55

December 13: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon TV
CanadaLondon Phone
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon TV
CanadaLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • slabs68 Chris Slabon (@slabs68) reported from London, Ontario

    Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

  • wendysland Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

  • tristarmon Trista 💛🐧🏒 (@tristarmon) reported from London, Ontario

    After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

  • midwifek Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    @RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

  • inkscrblr Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • kimcrawford_spn Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

  • jeffkellyRADIO Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • leos_lover_2000 MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • midwifek Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • DrJodiHall Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • kimcrawford_spn Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • stevequinton Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • SQldnont Sean Quigley (@SQldnont) reported from London, Ontario

    @RogersHelps what’s going on with phone service on Mobile?

  • ChrisJBur Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • inkscrblr Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    @oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

  • stevequinton Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

  • Striker9 Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • jayasuirya Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • denncrocker D Crocker (@denncrocker) reported

    @RogersHelps I'm having problems resetting my password. Also my ignite internet is very slow and I keep getting booted off and buffering...help

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • KevinPhotoCa Kevin Hodgson (@KevinPhotoCa) reported

    @RogersHelps internet/tv outage in Whitby tonight L1R. Since 7:15 or so. Any updates?

  • apsrisam Amritpal (@apsrisam) reported

    @RogersHelps What is the ETA for restoration? Service down more than 12 hrs is a serious problem and inconvenience to customer.

  • FultonReed6 Fulton Reed (@FultonReed6) reported

    @taylor__russell @Rogers The. ******* worst

  • Merche874 MK 🇺🇦 (@Merche874) reported

    @slurrysoslurry @RogersHelps Yep. We haven’t had service since about 7pm in Brooklin.

  • JJMurphy24 JJNeedsCoffee (@JJMurphy24) reported

    @RogersHelps Yeah sent a DM so far been on the phone for 60min with CS and most of that times been on hold. This is going on 3 weeks with this being a fairly consistent issue

  • apsrisam Amritpal (@apsrisam) reported

    @RogersHelps it's more than 12 hrs now and internet is still down in Whitby in my area L1R and there is no update from Rogers.

  • latva69 Latva69 (@latva69) reported

    @Royallegac @RogersHelps Pretty disgusting Can't watch 4 July Celebrations or tv Your customer service is very very poor and UNSATISFACTORY YOU RUINED A LOT OF PEOPLE'S EVENINGS UNACCEPTABLE

  • shanstu Shannon Stuart, CFRE (@shanstu) reported

    @RogersHelps That was the link I was talking about. Service had already been out for over two and a half hours before that was posted - and the location described doesn’t actually reflect the extent of the outage.