Rogers Outage Report in London, Ontario
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The latest reports from users having issues in London come from postal codes N6G, N5X, N5V, N5Z, N6H, N6C, N5Y and N6E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Janie Rother
(@JanieRother) reported
from
London, Ontario
@morrisseyhouse @Rogers Mine is working. Slow but working
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Phillip denHollander
(@PhillipdH) reported
from
London, Ontario
@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Cait Davidson
(@cedavidson) reported
from
Middlesex Centre, Ontario
Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Crawford - Virtual Keynotes and Breakouts
(@AidanCrawford) reported
@RogersHelps why do I have to wait for 2 hours on the phone to cancel a service and return a tv box. Why can’t I do it in-store. @CRTCeng do you know about this?
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Kathy Hurst
(@khurst77) reported
I’ve been a @Rogers customer for 30 years. So frustrated with their customer service. Looking at switching to @BellMediaPR any recommendation’s?
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Iain
(@ThePickleicious) reported
@Bell_Support Any chance you guys have a road map of upcoming Fibre expansions? Or is there a way to request Fibre for an area? My @Rogers internet has been too awful for too long, just can't justify switching from a heavily discounted bill without Fibre available.
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Otis Redding
(@Dragonforce___1) reported
@heavenxapart I remember they had a deal for first 3 months bill free with a two year contract, they sent me a bill the first month and gave me the runaround when I called them @rogers I will be filing a 6 figure lawsuit and taking your crooked corporation down
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Vicky Fo
(@Miss_vick_) reported
@Rogers Are you gonna do something about your internet service? 3 days in a row now I've been struggling with connectivity issues due to outages in my area. Either you pay my phone bill for having to work off my hotspot or come take your modem back. This is redic.
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David Wilson
(@jdavidwilson) reported
@AidanCrawford @RogersHelps @CRTCeng 1 hour and 45 minutes on hold to buy another phone and line to add to my account.. I gave up.. Systyem said 20 to 30 minutes or hit "1" to have them call me back. The call backs system is broken and would not accept my call back request
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Sean Forrester
(@Sgfor43) reported
Another hour spent with @Rogers customer service (chat; can't afford 3 hours to sit on the phone). Recently upgraded but lost channels (Fox, NBC, PBS) even though the package has them listed. Probably the worst customer service on the planet
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Vic Longo
(@wileyvic) reported
Cancelled my order from @Rogers for a new sim card after I discovered they only support Apple Smartwatch not the Galaxy watch I already own. Why they would restrict their user base and consumer hardware choices to just Apple is beyond me. They lost my business right there.
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Lisa Sampson
(@Lisagsamps) reported
@RogersHelps is service out in Etobicoke..kipling/eglington area?
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Chris Eaton (they/them)
(@LordTridus) reported
I swear @RogersHelps had the worst website. Twice trying to fix my mother in laws plan on the phone,wrong both times. Twice trying on the website, just "technical error". Really shouldn't be this hard for a senior to get TV service set up properly.