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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 17, 1:41 PM EDT.
  • 50% Internet (50%)
  • 21% Phone (21%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in London come from postal codes N5W , N6B , N5Y , N6C , N6E , N6H , N5V and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 18 hours ago
London Total Blackout 3 days ago
London Phone 4 days ago
London Total Blackout 5 days ago
London Internet 11 days ago
London Internet 12 days ago

Community Discussion

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Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • DrJodiHall
    Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • shop_gypsy_
    GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • GShular
    Graham Shular (@GShular) reported from London, Ontario

    So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome

  • SeanMancuso
    Sean Mancuso (@SeanMancuso) reported from London, Ontario

    @RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!

  • _daniellewaugh
    DW (taylor’s version) (@_daniellewaugh) reported from London, Ontario

    Fix this fix this noooooow please @RogersHelps

  • CDN_Cubs_Fan
    Rob the 🇨🇦 Cubs Fan (@CDN_Cubs_Fan) reported from London, Ontario

    @RogersHelps I just sent a follow up dm... having issues

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • joelcadams
    Joel Adams (he/him) (@joelcadams) reported from London, Ontario

    @SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • missSARAHirene
    Sarah Irene (@missSARAHirene) reported from London, Ontario

    @RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

  • marathonitca
    Rob Pelletier (@marathonitca) reported from London, Ontario

    @RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

  • JohnSte82999632
    John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • mattroweart
    Matt Rowe Art (@mattroweart) reported from London, Ontario

    Well, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.

  • CalcuttDJ
    D Calcutt (@CalcuttDJ) reported from London, Ontario

    @RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CognizantBeing
    ConsciousCreation Inspired CH. (@CognizantBeing) reported

    @JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.

  • sheilawalker73
    Sheila Walker 🤷🏻‍♀️⛳️🍸🔥 (@sheilawalker73) reported

    @LoveMy7Wood @Rogers @BlueJays One bad season isn’t a career … too much pressure all on him after trading away too much last season. He’ll be better next year.

  • pXnEmerica
    pXnEmerica (@pXnEmerica) reported

    @JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.

  • SteveJackman
    Stephen Jackman (@SteveJackman) reported

    How in the world did the @CRTCeng allow @Rogers to buy Shaw??? You’re supposed to protect Canadians it’s your only mandate. The service quality is down the shitter in BC on Rogers(Shaw) Internet. Frequent volume changes on upstream and downstream signals. Automated AI support bots that don’t do **** for anyone. There had to be some back room bribes to allow this farcical deal go through.

  • ZeegersTV
    Zeegers (@ZeegersTV) reported

    Steer clear of @RogersHelps Worst ISP in Canada.

  • hwspav
    Pav (@hwspav) reported

    @RogersHelps This isn't helpful. Also been on hold for 45 mins now. So happy you guys made cuts. The customer support is too notch. 🙄

  • scampoli____
    Campoli (@scampoli____) reported

    @Rogers is a ****** joke pay all this money for garbage service and no help whe calling in @fordnation a joke to with all this money we pay for trash service and being over charged he says he for the people but never helps which people you for your family only?

  • bignumber55
    Sean, Nickname "Goody"..........just a dude. (@bignumber55) reported

    @JustMeJamie64 @Rogers Roger's is absolute garbage!

  • agooddoggyX10
    Frederick Smith (@agooddoggyX10) reported

    @RogersHelps No problems now, but for a full day I couldn’t access my accounts, and couldn’t send for 2 days. Your email servers servingVictoria weren’t working. Your website said nothing was wrong&your AI system didn’t know anything & led me to actions that locked me out entirely.

  • paigeslesb
    not ali (@paigeslesb) reported

    rogers is absolute dog **** rn. @Rogers FIX YOUR **** my service is so slow 😒