Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:49 PM EDT.
- Internet (43%)
- Phone (29%)
- Wi-fi (14%)
- Total Blackout (7%)
- TV (7%)
The latest reports from users having issues in London come from postal codes N5Y , N5W , N6H , N6C , N6E , N5V , N6B and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 14 minutes ago |
|
London
|
Total Blackout | 7 hours ago |
|
London
|
Internet | 6 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps do you offer the USA Network with your service?
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Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario@RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.
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Paula Schuck (@inkscrblr) reported from London, Ontario@RogersHelps is there service disruption today? No wifi in my house RN.
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps Fix the service first. We can talk about credits when it’s working again
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps any update on the outage?
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Xris (@WeSeeWhatHappen) reported from London, Ontario@beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Nicholas (@14hillie) reported from London, Ontario@RogersHelps wondering about an internet outage in London Ontario. N6E postal code
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stephb79 (@Taurus4u79) reported from London, Ontario@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Makohoniuk (@Neilmak68) reportedonce again the @Rogers @Sportsnet app is acting like utter ****. Trying to watch on dely - freezing, jumping making it almost impossible to watch. For a media company you app is an embarrassment
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Cristina Aiello (@caiello2) reported@RogersHelps We have bulk service in our condo yet almost every day we get calls from Roger’s to upgrade our service. How can I stop these calls, take our # off the roster.
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SHANNON (@1CanadianPilot) reported@AtomicSh0cker @GunGnome @Rogers Also there is the storm factor but crazy how it never keeps snow on it. Like... witchcraft. Lol
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lightmuns ✧₊⁺✧ (@lightmuns) reported@Rogers why do i have to press buttons around for 6 minutes on the phone to get thru all the automated and ai assistance so i can speak to a real person?? and somehow after all this trouble there's "nobody to answer my call" so I gotta try again later?? ********???
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Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported@RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.
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A Co (@Ady_Co) reported@RogersHelps No other cell service goes down as much as Rogers’. I have no doubt the techs are doing all they can. But the higher ups need to prevent this from happening in the first place.
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Erin (@busytomom) reported@Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.
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Corey Herscu (@coreyherscu) reportedIt should be illegal for @Rogers to dodge customer service complaints as it does.
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barrieguynow (@barrieguynow) reportedWonder if @rogers will ever have a customer service department? Anyone know? Might help their business if they actually hired some customer service reps.
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SpamAuditor (@SpamAuditor) reportedWhile most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)