Rogers outages and service status in London, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 19, 9:21 PM EDT.
- Internet (58%)
- Total Blackout (17%)
- Phone (17%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N5W , N6H , N6B , N6G , N6E , N5Y , N5V and N6C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 7 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 9 days ago |
|
London
|
Total Blackout | 11 days ago |
|
London
|
Phone | 13 days ago |
|
London
|
Total Blackout | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, Ontario@8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.
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Chris Slabon (@slabs68) reported from London, OntarioAre you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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Sue Hutchinson (@rangerwyld) reported from London, Ontario@Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karen (@karenfamily1) reported@MathesonJMT @Rogers Very poor service!
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Karen (@karenfamily1) reported@ColtKo @Rogers Same problem here. Did you finally get through?
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Forecheck, Backcheck, Pay check. (@WillKneelander) reportedWhy is @Rogers asking me To consent to use my voice as validation? This is insanity and privacy issues just waiting to happen.
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Stacks_₿s (@stacks_sats) reported@Rogers @Fidomobile WHY IS YOUR CUSTOMER/TECHNICAL SUPPORT TEAM SO BAD!? NOBODY SPEAKS FLUENT ENGLISH AND IT TAKES DAYS TO GET A CALL BACK. Ridiculous. Slap in the face to customers who have been with you for years. I'm switching.
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dineshjagasia (@dineshjagasia1) reported@RogersHelps This does not help at all. I called the Technical Support Team and while speaking to the agent, the call got disconnected mid-way. No call back received. I have called back again and am on hold again for god knows how long.
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CRM🇨🇦 (@CRMxox) reportedAfter being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps
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Sunny (@Iamsunnys13) reported@Rogers has the worst customer support. Been trying the past two days to talk to someone and can’t get through.
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SJ (@cafveteran) reported@Rogers And now I'm being told to call a different phone number. Ridiculous the amount of time that I'm wasting on these issues. I always had to be called to be transferred to a different customer service number to fix the address issue that I've been trying to resolve for over a year. Guess what, I'm on hold, again.
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Paul (@nizon) reported@RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?
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Carole Farhall (Khaligirl) (@CaroleFarhall) reported@Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true