Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 31, 9:14 PM EDT.
- Internet (45%)
- Phone (27%)
- Wi-fi (18%)
- TV (9%)
The latest reports from users having issues in London come from postal codes N6C , N5Y , N6A , N5V , N6B , N5X and N6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Rogers
Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 4 days ago |
|
London
|
Internet | 4 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Wi-fi | 11 days ago |
|
London
|
Wi-fi | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @Firthguy Same issue in London
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Matt Rowe Art (@mattroweart) reported from London, OntarioWell, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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PC (@pcreight88s) reported from London, Ontario@RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD
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Trista 💛🐧🏒 (@tristarmon) reported from London, OntarioAfter 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃
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GIPSY (@shop_gypsy_) reported from London, Ontario@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
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Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario@RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@RogersHelps You have been to my house too many times....and no one has fixed the issue!
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MarkyG (@leos_lover_2000) reported from London, Ontario@RogersHelps Any reason why sound not working on cable TV? N5Z 4W5
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Diane Devine (@DevineMine) reported from London, Ontario@arwenhumphreys @Rogers “Anna” doesn’t help anyone
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it
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Nicholas (@14hillie) reported from London, Ontario@RogersHelps wondering about an internet outage in London Ontario. N6E postal code
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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AC@SS56 🍎 (@ACassan56) reported@TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!
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Fringe Truth (@TruthFringe) reported@bdmolnar @Rogers I thought "**** OFF!" and a door slammed in their face was nice enough?
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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The Original PK (@paulkelly515) reported@RogersHelps I have it set up for my elderly mother with dementia who lives in a nursing home. Would it be that easy to accidentally add those? Or is it a little more difficult and staff would have had to do it? Need to cancel ASAP. Can I get it turned off so it can’t be added again?
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So Mino (@storytellrwendy) reported@Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.
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Tim Wilkins (@timmikewilkins) reported@TruthFringe @Rogers Rogers is doing the same as everyone does. The guy at your door is pushed and trained to get you to agree in anyway he can. Rodgers it self is the problem
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Island Time (@visitorsdigest) reported@lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.
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𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reportedHey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?
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Katie🌼💛☀️ (@k_mclean) reported@RogersHelps Me telling your rep to their face to never ring my doorbell again should be enough for you to know I do not want to be solicited. Again, LOOK AT YOUR RECORDS and see the products your customers have and use common sense. Don’t. Waste. My. Time
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tim smitheman (@tsmitheman) reported@RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help