Rogers Outage Report in London, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes N5Y, N6C, N6G, N5V, N6B, N6J, N6E and N6K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Rogers
Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Gregg Lowden 🇨🇦 (He/Him, homme)
(@gregg_lowden) reported
from
London, Ontario
@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
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Kathi Wilson
(@midwifek) reported
from
Middlesex Centre, Ontario
Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!
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Wendy Sanderson
(@wendysland) reported
from
London, Ontario
@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Sean Mancuso
(@SeanMancuso) reported
from
London, Ontario
@RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @Firthguy Same issue in London
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Cap’n Rowe ☠️
(@mattroweart) reported
from
London, Ontario
Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps Fix the service first. We can talk about credits when it’s working again
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Apollo 🇺🇦 ➡️ MFF
(@SpacedOutHusky) reported
from
London, Ontario
Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps another ignite tv outage tonight?
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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GIPSY
(@shop_gypsy_) reported
from
London, Ontario
@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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soo
(@SooTrueBlueToo) reported
@RogersHelps Why would I block Rogers phone number?? What if u guys needed to get a hold of me for e.g. billing issues?! Come on now use common brain sense!
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Tommy Jakob
(@doctordootch) reported
@RogersHelps Yes. It has been sporadic. It could be that four of us are on all at the same time - 2 work from home and two high school in two different boards. It is just because it has been happening all week just all of a sudden at, let's say, 2 pm. Today has been especially bad
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گامّاز بیگ
(@bache_mahal) reported
@Rogers I'm sorry to have started a service with you. Your business model is systematic fraud. I signed up because the deal was sweet and had zero setup fee. A month in need to call about a $120 setup fee. Nice work. Thanks for being so dishonest and fraudulent.
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Hipsta-1sh
(@1shHipsta) reported
The ***** all said she couldn't pull up my account with the confirmation number of what I just payed.....wtf ******** is the point of the confirmation number then???? @rogers needs to stop hire ******* hediot people!
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Syed Zagham Jaffar
(@ZaghamJaffar) reported
@RogersHelps So, I got first call few days back that we are from Millennium Solutions and offering you home internet as you are a loyal customer of Rogers! Initially they offered me 60$ off for 1 GB speed internet and now yesterday they offered me 70$ off and that you will be charged 29$
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Rosanna Cholak
(@CholakRosanna) reported
@ryan_dauphinee @Rogers They like to double bill and why I never use them as they are insane
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soo
(@SooTrueBlueToo) reported
@RogersHelps Give me the procedure on my account settings to remove solicitation. Don’t tell me to go to a 3rd party government agency to solve YOUR problem
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Wayne 🇨🇦🇬🇾🇻🇨
(@Wayne_dFr8s) reported
@RogersHelps This exchange alone will just add to the minutiae and poor customer service that is standard when dealing with your company.
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Wayne 🇨🇦🇬🇾🇻🇨
(@Wayne_dFr8s) reported
Hey @RogersHelps I am trying to help my elderly Aunt out with a Rogers issue so I called, was on hold 18 minutes waiting for the next agent, only to hear the music stop...then I was hung up on. That is AWFUL customer service. How does someone help #seniors to get proper service?
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Mario Tee
(@TheMarioTee) reported
@RogersHelps - tv and internet out last night. 51 mins on call just to speak to support. Technician supposed to come in this morning between 8-10 and not so much as a call today. What excuse are you gonna make for that? My next call is going to your competitor.