Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 28, 9:23 PM EDT.
- Internet (50%)
- Total Blackout (17%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in London come from postal codes N5W , N6C , N6H , N6G , N6B , N6E , N5Y and N5V .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
TV | 14 hours ago |
|
London
|
TV | 10 days ago |
|
London
|
Internet | 11 days ago |
|
London
|
Internet | 12 days ago |
|
London
|
Total Blackout | 14 days ago |
|
London
|
Phone | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
-
Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
-
Paula Schuck (@inkscrblr) reported from London, Ontario@RogersHelps is there service disruption today? No wifi in my house RN.
-
Paula Schuck (@inkscrblr) reported from London, OntarioNobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?
-
Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
-
Sue Hutchinson (@rangerwyld) reported from London, OntarioAnd Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.
-
Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
-
Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
-
Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
-
Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too
-
Mike Albert (@MikeAlb34651296) reported from London, Ontario@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
-
Sarah Irene (@missSARAHirene) reported from London, Ontario@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
-
Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
-
Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
-
Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
-
Graham Shular (@GShular) reported from London, OntarioSo our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
-
Indian Hills Golf (@ihgolf) reported from London, Ontario@RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w
-
Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
-
Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!
-
Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
-
Chester Szypula (@ChesterSzypula) reported from London, Ontario@RogersHelps when is service expected to be back up?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)
-
Ranger (@reed86208456) reported@Rogers worst customer service. They don’t answer their phone!
-
Daniel R. Wright | SpotWright (@DanielRWright) reported@RogersHelps @RogersHelps I did not. I've been paying from my bank account for almost 10 years. If you guys have been charging my credit card that long then we have another serious problem. I tried calling you guys but as usual it said you guys were busy and hung up. Customer service 👍🏻
-
Cristina Aiello (@caiello2) reported@RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.
-
Bob Smith 🇨🇦 (@RG_BobSmith) reported@RogersHelps I have been on hold for over an hour now, waiting to speak to an agent? Is there a problem? @Rogers
-
Toronto Guy (@doubledouble416) reportedHey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service
-
🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported@RogersHelps Well I had no internet ALL day yesterday. Had to tether to my cellphone all day for work. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels and issue a refund for charging the 2 phones to my account
-
Happyinretirement (@Happyinret69930) reported@RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?
-
_.damien5 (@damienvermande5) reported@RogersHelps I’ve been on hold for 4 hours now regarding a wifi outage, can someone please contact me to resolve this asap?
-
Markets, Options & more📈 (@Markets_Options) reported@Rogers @RogersHelps But @Rogers tells me this morning, despite emailing me the channel lineup that I am supposed to have, that I dont have the channels I was promised (in writing by the way), and they won’t do anything for me unless I pay more. I have 3 days left to cancel in my 10 day period… 3/n