Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:49 PM EDT.
- Internet (46%)
- Phone (23%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N5Y , N5W , N6C , N6E , N6H , N5V , N6B and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 2 days ago |
|
London
|
Total Blackout | 2 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 9 days ago |
|
London
|
Internet | 9 days ago |
|
London
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Zach Engel (@Zach_Engel) reported from London, Ontario@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Rob the 🇨🇦 Cubs Fan (@CDN_Cubs_Fan) reported from London, Ontario@RogersHelps I just sent a follow up dm... having issues
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Cait Davidson (@cedavidson) reported from London, Ontario@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps Fix the service first. We can talk about credits when it’s working again
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!
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Graham Shular (@GShular) reported from London, OntarioSo our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
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Sean Quigley (@SQldnont) reported from London, Ontario@RogersHelps what’s going on with phone service on Mobile?
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Sarah Irene (@missSARAHirene) reported from London, Ontario@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Mike Albert (@MikeAlb34651296) reported from London, Ontario@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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GIPSY (@shop_gypsy_) reported from London, Ontario@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nasty Canadian (@BD007Marky) reportedThe spineless @Rogers @Sportsnet TV crew (Dan and Joe) didn't say anything, but Vladdy got booed pretty loudly when he was called out and the fans were NOT booing the call - they were booing the Half Billionaire Fall Down Hitter.
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Manan Sood (@Manansood20) reported@Rogers I was even considering getting a Rogers Mastercard, but after this experience and the way this issue has been handled, I’m definitely reconsidering that decision. I’ll also be switching to another network provider because I no longer feel comfortable using Rogers.
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Gun Gnome (@GunGnome) reported@Battleship63 @Rogers Starlink would be better, yeah. As much as I'm annoyed with this 5G unit having frequent service interruptions I have to give it credit for being inexpensive. It's only $40 a month. It's also convenient because it's relatively small and I can take it anywhere with me.
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Buckles and Bulls Brands Inc. (@BucklesandBulls) reported@Rogers why is your cable service crap?
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A Co (@Ady_Co) reported@RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.
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Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported@RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.
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Phil Mason (@Philo1000) reported@MacDoug1 @Rogers I had a similar issue with that scumbag company #Paypal but at least I finally got through to the Toronto office!
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reported@kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.
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Shawn Tock (@TockShawn) reported@RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.
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Chris P Bacon (@pozpiggy86) reportedHey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!