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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 15, 10:25 AM EDT.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 13% E-mail (13%)

The latest reports from users having issues in London come from postal codes N6C , N6H , N6A , N5X , N6K , N5Y and N6G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Phone 24 hours ago
London Internet 3 days ago
London Internet 3 days ago
London Internet 12 days ago
London Phone 12 days ago
London Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • jeffkellyRADIO
    Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • ernickens
    Eun Hee Lee (@ernickens) reported from London, Ontario

    @RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

  • 14hillie
    Nicholas (@14hillie) reported from London, Ontario

    @RogersHelps wondering about an internet outage in London Ontario. N6E postal code

  • monark_23
    Monark Brahmbhatt (@monark_23) reported from London, Ontario

    @Rogers how many lies.. such a disgrace of a service you provide

  • pcreight88s
    PC (@pcreight88s) reported from London, Ontario

    @RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD

  • joelcadams
    Joel Adams (he/him) (@joelcadams) reported from London, Ontario

    @SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!

  • SeanMancuso
    Sean Mancuso (@SeanMancuso) reported from London, Ontario

    @RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!

  • UWO_Gen_Sx_PD
    Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario

    @Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • rangerwyld
    Sue Hutchinson (@rangerwyld) reported from London, Ontario

    @Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @RogersHelps You have been to my house too many times....and no one has fixed the issue!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JJimisen
    JJ (@JJimisen) reported

    @RogersHelps Your network outage page says outages in BC....

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @jayjimshier @RogersHelps Cancel your rogers accounts please Im warning you

  • Fleur8029
    Fleur (@Fleur8029) reported

    @Deepea6 @SLICKBLOWFISH @Rogers Damn! if they do that to mean, I will go without internet and cable. Shaw Cable was good but this monstracity sucks.

  • anelame
    Anne (@anelame) reported

    @RogersHelps We had an outage for 15h can you confirm credit will be given for that. We had no tv, internet or phone service at all

  • JJimisen
    JJ (@JJimisen) reported

    @RogersHelps Your reply is very typical of the service level we have experienced since Rogers bought out Shaw. Your website shows inaccurate information. Your AI has no clue. Your fastest wifi is about as fast as a 1990s modem. Why is it so bad? @CRTCeng

  • mrmckhockiner
    Mr. McKhockiner (@mrmckhockiner) reported

    @REWoman @Rogers @Starlink is another alternative, assuming you are dealing with home internet issues.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @RogersHelps @TELUS sucks! Their customer support is just as bad as their services. Clueless and only concerned with selling me fiber optic.

  • TomiukCurtis
    Curtis Tomiuk (@TomiukCurtis) reported

    @RogersHelps can I get some help with an issue when I PVR shows?

  • nickfromnorwood
    Nick 🇺🇸🇺🇦🇮🇱 Say 🚫 to ☭ (@nickfromnorwood) reported

    @GiantBlueRing @Rogers @BlueJays Nobody listens to the Jays.... Rogers is too cheap to send the announcers to the road games (hence the reason Joe Bowen retired) and the team is horrible. Only reason they made the World Series last year was sheer luck.

  • Gryphon1713
    Gryphon1973 (@Gryphon1713) reported

    @RogersHelps outage in Sherwood park?