Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 17, 1:41 PM EDT.
- Internet (50%)
- Phone (21%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in London come from postal codes N5W , N6B , N5Y , N6C , N6E , N6H , N5V and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 11 hours ago |
|
London
|
Total Blackout | 2 days ago |
|
London
|
Phone | 4 days ago |
|
London
|
Total Blackout | 4 days ago |
|
London
|
Internet | 10 days ago |
|
London
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!
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Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, OntarioThird @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.
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Chester Szypula (@ChesterSzypula) reported from London, Ontario@RogersHelps when is service expected to be back up?
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Xris (@WeSeeWhatHappen) reported from London, Ontario@beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.
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Phillip denHollander (@PhillipdH) reported from London, Ontario@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Monark Brahmbhatt (@monark_23) reported from London, Ontario@Rogers how many lies.. such a disgrace of a service you provide
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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MarkyG (@leos_lover_2000) reported from London, Ontario@RogersHelps Any reason why sound not working on cable TV? N5Z 4W5
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Sue Hutchinson (@rangerwyld) reported from London, OntarioAnd Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioNow that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Mike Albert (@MikeAlb34651296) reported from London, Ontario@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.
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Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario@RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that
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Diane Devine (@DevineMine) reported from London, Ontario@arwenhumphreys @Rogers “Anna” doesn’t help anyone
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mertecracker (@JWatson42) reported@RogersHelps I am trying to dispute some charges for US roaming. I was told a block had been put on the account when I had the same issue last year, but it appears more got through again later. I've never visited the US during the timeframe but was working an hour or so from the border.
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PattyD_fore (@bigweeels) reported@RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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CoopersMom 😁 (@JaneCornwell11) reportedOkay @rogers your Instacart company has no customer service. I got my delivery after an ignorant driver drove around for an hour. I gave her directions twice and it didn't make a difference. She wouldn't respond to my messages at all. Instacart said they don't take care of this.
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Jase P (@jasonforu1986) reported@JustMeJamie64 @Rogers When I call Telus it's always some third world garbage ******** like India or the Phillipines.
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your favourite kutti (@kutti_no_1) reportedpeople ask me why as i as a canadian hate the raptors. it’s because of this ****. private equity is killing sports in the us. @Rogers is killing sports in canada #knicksin5
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WiseGuy of Bay Street ( AKA #BayStreetWiseGuy ) (@DesertViewsCA) reported@LoveMy7Wood @Rogers @BlueJays Wow! That is a terrible ROI. You would have been fired already Norm.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Rogers @RogersHelps I’m officially cancelling my internet tomorrow. $100+ for mediocre service is not great. If you want to lower my plan, cool. If not we are changing.
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Arsalan S. (@arsalansaleem_) reported@RogersHelps @RogersHelps so update, my 2g plan is not updated from last 5 days apparently because tv box was not received by Rogers, mentioned by CS, i just received email from rogers that box is received, but I still don’t see my plan getting updated. What a pathetic service #Rogers #****