Rogers

Rogers Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6J, N5Y, N5V, N5X, N6E, N6G, N6C and N6B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 01/13/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

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City Problem Type Report Time
CanadaLondon Internet
CanadaLondon TV
CanadaLondon TV
CanadaLondon TV
CanadaLondon Internet
CanadaLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • KeepemReal Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • Taurus4u79 stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • CourtinCanada Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • PhillipdH Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • JanieRother Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

  • missSARAHirene Sarah Irene (@missSARAHirene) reported from London, Ontario

    @RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • JohnSte82999632 John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • Zach_Engel Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • MikeAlb34651296 Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Asgeirson Marc Asgeirson (@Asgeirson) reported

    @RogersHelps Ok. Did all that. Same issue. No change

  • Kate_Bird Kate Bird (@Kate_Bird) reported

    @RogersHelps Internet down in Brooklin today? Been off and on since the middle of the night

  • core_conundrum Ana (@core_conundrum) reported

    @RogersHelps Love this but Rochelle is getting unplugged tomorrow. She's gonna be your problem soon.

  • Frogger2175 Baseballcanadiangal (@Frogger2175) reported

    @RogersHelps WHAT is going on? In Streetsville area and your service has been garbage since his morning! My work will have me go downtown into the office if you guys don’t fix it soon! So much for all the money spent of fixing you piss poor systems. FML

  • FrankvanNie Frank van Nie (@FrankvanNie) reported

    I sure hate the Canadian mobility market. Every provider sucks. @rogers @bell @telus

  • core_conundrum Ana (@core_conundrum) reported

    That awkward moment when you call @Rogers to cancel your Internet plan and for the next two weeks your Internet suddenly becomes agonisingly slow

  • SusanM19 Sue (@SusanM19) reported

    @RogersHelps @TishaK17 Any update on when this will be fixed. We have not had service since 7 pm yesterday

  • GCharum German Charum (@GCharum) reported

    @Rogers it's the worst, I'm out of service again; this is the third time this week!

  • PetersenKathryn Kathryn Petersen (@PetersenKathryn) reported

    @RogersHelps Doesn't work when it takes you to a bot that says no outage and your area has been down for over 12 hours. And my email is up to date, but nothing has been received saying there's a problem.

  • trini0ne Trini0ne (@trini0ne) reported

    @SkapeGote @Rogers Did you ever get a response back? We have been down since yesterday.