Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 8, 6:42 PM EDT.
- Internet (38%)
- E-mail (25%)
- Total Blackout (19%)
- Wi-fi (6%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in London come from postal codes N6C , N5Y , N6H , N6E , N5W , N5X , N6L and N6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 days ago |
|
London
|
Total Blackout | 4 days ago |
|
London
|
8 days ago | |
|
London
|
Internet | 8 days ago |
|
London
|
8 days ago | |
|
London
|
TV | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, Ontario@8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
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Matt Rowe Art (@mattroweart) reported from London, OntarioWell, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.
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Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.
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Paula Schuck (@inkscrblr) reported from London, OntarioWhen you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?
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Sue Hutchinson (@rangerwyld) reported from London, Ontario@Rogers @CRTC Promises you can't control, Mr. Staffieri. Canadians rely on Banking & Interac. I ask the CRTC to ensure that Interac is re-routed so we never face a Serious Shut down again.
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps Is internet down in London West?
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, OntarioThanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps
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Courtney in Canada (@CourtinCanada) reported from London, OntarioWhen you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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PC (@pcreight88s) reported from London, Ontario@RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@RogersHelps You have been to my house too many times....and no one has fixed the issue!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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Kim Crawford (@kimcrawford_spn) reported from London, Ontario@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite
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Janie Rother (@JanieRother) reported from London, Ontario@morrisseyhouse @Rogers Mine is working. Slow but working
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ty (@xTylerB_) reported@RogersHelps anything going on with 5g mobile networks today? I have to force my phone to use LTE instead of 5g. If I keep 5g on, mobile data and sms not working
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RIRI (@mzlovergirll) reportedtf is @rogers problem, why is the internet down for hours now? #toronto #rogers
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FeeneyBaggins (@Feeneybaggins) reported@MapleLeafs @Rogers Hey we need to be doing better to support the @TorontoMarlies How do we help cheer them on ?!
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NLSN (@itsNLSN) reported@RogersHelps Got the cord but unfortunately the modem itself seems to be the problem. We have a technician scheduled for saturday. Preciate you guys reaching out <3
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Love My 7 Wood (@LoveMy7Wood) reportedIf you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!
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Chelle (@traaashpanda) reportedIt’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.
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Alexis Gee (@lexomatic) reported@RogersHelps @mzlovergirll Is this another planned upgrade you forgot to tell people about preventative expectations management is basic customer service
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J9 (@JnineTre) reported@RogersHelps All devices. Not on the outage map, but down detector has lots of reports. It drops every few minutes. I've done all the trouble shooting, and the queue to talk to a rep is 86. Been happening since yesterday.
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Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@DVitous @Rogers I'm just annoyed their customer service is an absolute joke as is their equipment
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SLICK.skr🐡 (@SLICKBLOWFISH) reported@yegwave I just reported @Rogers to CRTC Stupid scammer ***** I hope it burns to the ground