Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Apr 15, 12:25 PM EDT.
- Internet (37%)
- Phone (20%)
- TV (17%)
- E-mail (14%)
- Wi-fi (11%)
The latest reports from users having issues in London come from postal codes N6G , N6C , N6J , N6H , N5X , N6K , N5V and N5W .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 39 minutes ago |
|
London
|
16 hours ago | |
|
London
|
Internet | 4 days ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
TV | 6 days ago |
|
London
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Sue Hutchinson (@rangerwyld) reported from London, OntarioAnd Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.
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Chester Szypula (@ChesterSzypula) reported from London, Ontario@RogersHelps when is service expected to be back up?
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Janie Rother (@JanieRother) reported from London, Ontario@morrisseyhouse @Rogers Mine is working. Slow but working
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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Michelle Warren (@shutupnkissme73) reported from London, Ontario@RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though
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Paula Schuck (@inkscrblr) reported from London, OntarioNobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioNow that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Zach Engel (@Zach_Engel) reported from London, Ontario@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, Ontario@8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.
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Phillip denHollander (@PhillipdH) reported from London, Ontario@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Miller (@RachelMiller84) reported@RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!
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Bonnie Lee (@stitchlady) reported@RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.
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izzy (@purgaytory_) reported@RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.
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Zohreh (@Z_T_1348) reported@GregProulx6 @RogersHelps Rogers company get worst than other company
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Randall Albertini (@RandallAlb70530) reported@RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month
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Engineer_Trader (@Engineertrad) reported@RogersHelps You ****** your dumb service still not working
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Adam (@A98698937) reported@Dr_H_Pimlott @Rogers I have been trying to speak with a human customer service for weeks , after 40 minutes wait I was unable to reach them
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Michal (@michal_poterji6) reported@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭
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Michal (@michal_poterji6) reported@RogersHelps Call me inbox me no problem . I tell you all .
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Zohreh (@Z_T_1348) reported@RogersHelps Yes , fix my problem