Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jul 4, 10:33 AM EDT.
- Internet (60%)
- E-mail (20%)
- Phone (20%)
The latest reports from users having issues in London come from postal codes N6C , N5X , N6K , N5Y and N6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 6 days ago |
|
London
|
Phone | 7 days ago |
|
London
|
Internet | 11 days ago |
|
London
|
Internet | 18 days ago |
|
London
|
22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Courtney in Canada (@CourtinCanada) reported from London, OntarioWhen you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Trista 💛🐧🏒 (@tristarmon) reported from London, OntarioAfter 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃
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Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Paula Schuck (@inkscrblr) reported from London, Ontario@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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Sara Gilbert (@Striker9) reported from London, OntarioAnother Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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Zach Engel (@Zach_Engel) reported from London, Ontario@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@RogersHelps You have been to my house too many times....and no one has fixed the issue!
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Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?
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D Calcutt (@CalcuttDJ) reported from London, Ontario@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?
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Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ਯ (@Yuvrajsv1rk) reported2/2 No one has 1–1.5 hours to wait on hold in today’s busy life. This is really disappointing. Can someone from your team please reach out and help? @Rogers
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NWR4LIFE (@NeilWRhodes) reported@Rogers @RogersMediaPR is there a date circled yet when you're shutting down 590? I mean why not go all the way and just bury radio for good.
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people
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Erin Madden (@ErinMaddenYWG) reported@RogersHelps @RogersHelps - need resolution on this in the next hour or you’ve lost customers who have been with you for over two decades.
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Don Bradshaw (@RealDonBradshaw) reportedThat’s some award-winning journalism there. 🙄 It’s not like the #BlueJays50 have 742 other serious problems that could be addressed. It’s a below-.500 ball club with numerous players in slumps but yeah, go ahead and focus on their toy box. Keep cashing those @Rogers paycheques.
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David Dempsey (@dnd140) reported@Dysfunctiontime @MichelleRempel @Rogers You've heard of streaming? AM/FM? Wtf, I stream everything including radio.
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Genny Guenther (@GennyGuenther) reported@RogersHelps Left again after waiting. Again no service and a useless device. I can verify the account and my phone is on the account. I need access to this
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Alison S. (@yidchick) reported@RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service
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Susy Campos (@SusyCampos19) reported@Rogers Funny i clicked on add new service and i get someone picking up the phone right away. Yet you don’t value your current customers
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Diesel (@xxxDADDYCOOLxxx) reportedIs there worse customer service and support than @Rogers