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Rogers Outage Report in London, Ontario

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes N6C , N6K , N6G , N6J , N5W , N5V , N5Y and N5Z .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 1 day ago
London Internet 2 days ago
London TV 2 days ago
London TV 5 days ago
London Internet 8 days ago
London Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • JohnSte82999632
    John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • WeSeeWhatHappen
    Xris (@WeSeeWhatHappen) reported from London, Ontario

    @beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • PhillipdH
    Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • CourtinCanada
    Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • Zach_Engel
    Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChetanshiG
    Chetanshi Gajjar (@ChetanshiG) reported

    @RogersHelps @Rogers Now i will never use this network. And i will recommend others to not use it. No compensation even after this big inconvenience u hv you caused. give compensation if you really apologize.

  • ChetanshiG
    Chetanshi Gajjar (@ChetanshiG) reported

    @Rogers @RogersHelps Now i will never use this network. And i will recommend others to not use it. No compensation even after this big inconvenience you have caused. give compensation if you really want to apologize.

  • ChetanshiG
    Chetanshi Gajjar (@ChetanshiG) reported

    @Rogers Now i will never use this network. And i will recommend others to not use it. No compensation even after this big u convenience you caused.

  • brewcrime
    Brew Crime Podcast #BLM (@brewcrime) reported

    @RogersHelps @marmalak03 You better believe Rogers will be compenating customers for this crap. If they don't i can see a class action lawsuit for lost business across Canada.

  • ItsTiaV
    Tia V (@ItsTiaV) reported

    Finally gotten cell service back after 19.5 hours geez @Rogers you need to let us know what the heck happened #rogersisbackon #nomoreoutage

  • natalierlandry
    Natalie (@natalierlandry) reported

    @WearyKirin @RogersHelps Also, there are many things that are considered an emergency without the need for 911. If my child’s school needed to get a hold of me or a family member etc ... not to mention the amount of business people have missed with no text/call services.

  • jeffster1970
    Jeff W (@jeffster1970) reported

    @jaysfaninwhite @RogersHelps Just my 10¢ worth of opinion: get yourself a good wireless router/AP. Doesn't matter if it's Bell or Rogers or whoever, they give crappy equipment that has poor whole home coverage. I use Google and I get the advertised speeds throughout most of my home.

  • smil3ytweets
    CG (@smil3ytweets) reported

    @Rogers hello, I’m having issues with internet connectivity and I have my final exam at 8am. I live in malton, Mississauga

  • lanalafoy
    lana lafoy (@lanalafoy) reported

    @Rogers Empty apologies for 12+ hours & counting of no service is not acceptable. What do you intend to do about the social impact that this #rogersoutage #rogersfail has had? Nothing..... yeah, I figured because how dare a huge monopoly take responsibility?!?!?!

  • Piano_Keys1987
    First Canadian (@Piano_Keys1987) reported

    @RogersHelps The outage happened at exactly 12:25am until almost 8pm the next day. Garbage roger's and Fido. Everyone 9s switching to Bell now