Rogers

Rogers Outage Report in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in London come from postal codes N5X, N5V, N6E, N6C, N6G, N6H, N6B and N5Y.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 11/21/2025 07:40

November 21: Problems at Rogers

Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon TV
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • mattroweart Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • midwifek Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • monark_23 Monark Brahmbhatt (@monark_23) reported from London, Ontario

    @Rogers how many lies.. such a disgrace of a service you provide

  • slabs68 Chris Slabon (@slabs68) reported from London, Ontario

    Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

  • apelipiak Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • inkscrblr Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • Striker9 Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • leos_lover_2000 MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • DrJodiHall Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • ChrisJBur Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • midwifek Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    @RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

  • apelipiak Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

  • jeffkellyRADIO Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • shutupnkissme73 Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • SpacedOutHusky Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • LauraBallMPH Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

  • PirateMike911 Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

  • apelipiak Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • otter_gaymer91 Mackenzie Bennett (@otter_gaymer91) reported

    @Rogers being a former Rogers employee, the level of customer service has dramatically dropped and needs to be fixed. I had made 3 simple questions and it took over 10 mins for the agent to get back to me. Not acceptable! #thinkingofleaving

  • TheyCallHerEcho AuthenticEggs (@TheyCallHerEcho) reported

    @the_manekin @Rogers I don’t know where he is located but I can confirm the internet is out here and down detector is showing a spike in outages as well, something is going on

  • DebTood Deborah Tood🌎🇨🇦🇨🇱💡☕️☀️🙋‍♀️ (@DebTood) reported

    @Rogers YOUR OWN TECH SUPORT TOLD ME SHE DOES NOT KNOW AND THAT I WILL BE CALLED WHEN IT COMES BACK ON LINE. A problem with a NODULE. Over and over again! You would do Better?

  • spike_100 spike_100 (@spike_100) reported

    @RogersBiz @RogersMediaPR @rogers you’re messing with my livelihood when you shut down the internet for most of the day. #badinternetservice

  • Paper_Monkey Paper_Monkey (@Paper_Monkey) reported

    @RogersHelps I’ve tried that & your page won’t load on my phone. why are customers in these service areas having to reach out for information? We pay for a service the least you can do is give timely notifications when there are long outages & an estimate to be back up & running.

  • the_manekin Chris H (@the_manekin) reported

    My @Rogers is down; I'll take this as a sign to go to bed.

  • instantkamera Aaron Doucette (@instantkamera) reported

    @startca @RogersHelps can you guys get moving on this broad outage affecting Brantford/Brant. Reports are at 12hrs outage now; in 2022, at the price we pay, the lack of clear communication with folks who rely on this service to make a living is wholly unacceptable.

  • GoofyCDN GoofyCDN (@GoofyCDN) reported

    @RogersHelps Any updates on this outage?

  • jaimiedalton Jaimie Marshall (@jaimiedalton) reported

    @RogersHelps how is it reasonable to be messaging with a customer to find out what’s going on only to have him stop mid conversation without even telling me what’s going on??

  • MrTeach47 Mr. Teach🇨🇦🍎 💉 💉 💉 (@MrTeach47) reported

    @RogersHelps Hi. We haven’t had service all day. Can we get an update on what’s happening? We are getting frustrated.