Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:49 PM EDT.
- Internet (46%)
- Phone (23%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N5Y , N5W , N6C , N6E , N6H , N5V , N6B and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 14 hours ago |
|
London
|
Total Blackout | 20 hours ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage
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Kim Crawford (@kimcrawford_spn) reported from London, Ontario@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite
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Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Rob the 🇨🇦 Cubs Fan (@CDN_Cubs_Fan) reported from London, Ontario@RogersHelps I just sent a follow up dm... having issues
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Sean Mancuso (@SeanMancuso) reported from London, Ontario@RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!
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Monark Brahmbhatt (@monark_23) reported from London, Ontario@Rogers how many lies.. such a disgrace of a service you provide
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PC (@pcreight88s) reported from London, Ontario@RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Paula Schuck (@inkscrblr) reported from London, OntarioWhen you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?
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GIPSY (@shop_gypsy_) reported from London, Ontario@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
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Paula Schuck (@inkscrblr) reported from London, OntarioNobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, OntarioJust got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Manan Sood (@Manansood20) reported@Rogers worst worst customer service ever. Trying to connect with your team from last 1 hour, but no response. What a ****** scam you guys are doing. Taking people hard earn money $80cad just like that ? What a service you guys are providing.
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BirdDogsnDriftBoats (@OldCitori) reported@redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.
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Arsalan S. (@arsalansaleem_) reported@RogersHelps hi, where to report poor customer service ?
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Elvira Lount (@elviralount) reported@RogersHelps waiting an hour and a half in the phone for cable tv technical support. What happened to your call back service? Why the delay?
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dl (@redrock1867) reported@RogersHelps @rogers as a client, it is unacceptable internet has been down for over 12 hours & Roger’s has unprotected critical internet infrastructure. Roger’s having no redundancy in case of outages is unacceptable & embarrassing for this company
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Darren (@dpriest) reported@RogersHelps Actually, can I request AI help? Maybe a model not developed in house at Rogers.
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Landon Creasy (@landoncreasy) reportedSo… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @DunkleyLumber And wait for 2 hours for some snotty ******* to laugh at you.
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ams🍉 (@amsinthenorth) reported@RogersHelps For about half hr at home I had no service. Switched from 5G to LTE, still no service. Tried 5G, no service The only time ppl can hear me on a call is if I go outside. What am I paying for?
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fuhago (@fuhago) reported@RogersHelps I prefer to cancel the request, and the e-mail I received the phone on it is no longer valid. I know the credit you do. And I will end paying the total.