Rogers Outage Report in London, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes N6J, N5Y, N5X, N5Z, N6G, N5V, N6C and N6A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that
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GIPSY
(@shop_gypsy_) reported
from
London, Ontario
@RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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Gregg Lowden 🇨🇦 (He/Him, homme)
(@gregg_lowden) reported
from
London, Ontario
@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps Fix the service first. We can talk about credits when it’s working again
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @Firthguy Same issue in London
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Sean Mancuso
(@SeanMancuso) reported
from
London, Ontario
@RogersHelps 3 out of the last 4 days I’ve had intermittent issues with my tv/internet. Please figure things out!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps another ignite tv outage tonight?
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Wendy Sanderson
(@wendysland) reported
from
London, Ontario
@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!
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Rob Pelletier
(@marathonitca) reported
from
London, Ontario
@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Kathi Wilson
(@midwifek) reported
from
Middlesex Centre, Ontario
Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Andy Pelipiak🦃🦃🌮 🖖🏻
(@apelipiak) reported
from
London, Ontario
@RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Lulker
(@sjlulker) reported
@RogersHelps I having connectivity issues on my rogers phone. I am roaming in Cuba @Cubacel_ETECSA
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Benetta Yogendran
(@BenettaYo) reported
@RogersBiz I’ve been on the line for 2.5 hours to try and get a hold of a customer service representative to help me with my request regarding wifi issues and if Rogers can top up additional data for free of cost. This is unacceptable service.
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Ben Conway
(@ThatBigBen) reported
@RogersHelps is live chat down? Been waiting for almost an hour being transferred.
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Ashish Kashyap
(@redrackham66) reported
@RogersHelps Signed up for a new device financing/plan with Rogers. Was promised that I’d be charged taxes on the $20 additional to finance the device each month. In reality I’m being charged $2.47 more each month. I have 3 devices. Customer service won’t help.
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SAFINA LALANI
(@lalani_safina) reported
@RogersHelps Nuh uh. The last convo I had with Rogers said that XXX and that inclu tax . All of a sudden have a Crave charge. Don't want Crave. Never asked for Crave. Etc. I can send a PM.
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SAFINA LALANI
(@lalani_safina) reported
@RogersHelps Hey, @RogersHelps ... It's ridiculous. This hold. To get a stupid $20 charge reversed....that a manager isn't able to do? Isn't that something that managers - being managers - ought be able to quicksee reverse? And now I'm waiting for Retention dept... because I'm so fed up.
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Gisele Malenfant
(@MalenfantGisele) reported
Trying to cancel services for a deceased family member. @RogersHelps customer services keeps on sending us to RETENTION who kicks us off the wait list. 😒 4 weeks of this. Seriously are you guys that desperate for customers.
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Matty G with the unchecked curly hair
(@themattyg) reported
@RogersHelps When I login to my account and try to click manage on any of my services, I get bumped back to the home page, but only on Firefox. What's the deal?
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Daniel Kerray
(@digger_pro) reported
@RogersHelps 1.The fact I have to opt out doesn't take away the fact you have stored this information. If you are able to just inroll your client base in this program without consent is alarming and I would question the legality. If it's tied into the service contract that's also shady.
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Lil’ Miss Stubborn
(@Ktibbo20) reported
If you need help from @RogersHelps via telephone, you can get a person right away if you pretend to be a potential customer. But if you go through channels to speak to a rep as if you are already a customer, you get put on hold & eventually hung up on... again!