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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 9:14 PM EDT.
  • 46% Internet (46%)
  • 31% Phone (31%)
  • 15% Wi-fi (15%)
  • 8% TV (8%)

The latest reports from users having issues in London come from postal codes N6C , N5X , N5Y , N6A , N5V , N6B and N6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Phone 8 hours ago
London Internet 16 hours ago
London Internet 4 days ago
London Internet 5 days ago
London Wi-fi 8 days ago
London Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @RogersHelps You have been to my house too many times....and no one has fixed the issue!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak

  • mattroweart
    Matt Rowe Art (@mattroweart) reported from London, Ontario

    Well, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps Our rogers internet sucks!

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • pcreight88s
    PC (@pcreight88s) reported from London, Ontario

    @RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply

  • rangerwyld
    Sue Hutchinson (@rangerwyld) reported from London, Ontario

    And Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • djlennywhelan
    djlennywhelan (@djlennywhelan) reported

    @RogersHelps @CanadasLeafs Yeah, he’s a complete idiot who never thought that new batteries might solve his problem. Just pick up the ******* phone and help people with their issues with your ****** equipment…..

  • ForNL6
    For NL (@ForNL6) reported

    Fck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …

  • michaelpagano71
    Michael (@michaelpagano71) reported

    @CanadasLeafs @Rogers Switched over to Bell several years ago & have never looked back. Rogers comes by a couple times a year with their latest offers for me to switch back. I wouldn’t go back to them if they offered me their services for free As the saying goes…”the best ability is availability.”

  • MelnykKim
    Kim Melnyk (@MelnykKim) reported

    Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

  • HoJam23
    🎃 HoJam 🎃 (@HoJam23) reported

    @CanadasLeafs @Rogers i tried to cancel my rogers 3 years ago. they played tag with me for days on the phone. I'd wait 60-120 minuntes... spoeak to someone for 2 minutes and they would always say "this isn't my dept. let me transfer you". this went on for 4 days, over 24 hours total of wait time

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • rita_ferrari
    Rita Ferrari (@rita_ferrari) reported

    @RogersHelps What is going on with your customer service line?! Called yesterday and today and can’t even get in your queue! Your IVR just tells me your to busy to take the call and then hangs up. Seriously?! How are we supposed teach anyone?

  • Col_In_Hellifax
    Col_in_hellifax (@Col_In_Hellifax) reported

    @RogersHelps the error is something to the effect that the number is tied to an account with more than 30 lines and that i should contact my company's telecom admin or customer care.

  • NanananaBrown
    me 🇨🇦🇺🇦 (@NanananaBrown) reported

    @RogersHelps Same crap with every department. I'm on hold again and it's 1hr 50 minutes 😡😡😡😡😡😡😡😡

  • NeilAnthonyLive
    Neil Anthony (@NeilAnthonyLive) reported

    @SteveD29 @RogersHelps They pulled that **** with me and I just kept ignoring them and they finally stop asking me for money.