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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 27, 4:13 PM EDT.
  • 45% Internet (45%)
  • 27% Phone (27%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)

The latest reports from users having issues in London come from postal codes N6C , N5X , N5Y , N6A , N6H and N6K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 2 hours ago
London Wi-fi 3 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
London TV 9 days ago
London Phone 12 days ago

Community Discussion

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Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • marathonitca
    Rob Pelletier (@marathonitca) reported from London, Ontario

    @RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • PirateMike911
    Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • joelcadams
    Joel Adams (he/him) (@joelcadams) reported from London, Ontario

    @SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @BryanPassifiume @RogersHelps A lot of angry people after last weekend’s outage

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • tristarmon
    Trista 💛🐧🏒 (@tristarmon) reported from London, Ontario

    After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

  • UWO_Gen_Sx_PD
    Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario

    @Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • SQldnont
    Sean Quigley (@SQldnont) reported from London, Ontario

    @RogersHelps what’s going on with phone service on Mobile?

  • JohnSte82999632
    John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • DrJodiHall
    Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bisionx
    BisionX (@bisionx) reported

    What is happening with customer service lines? Doesn't matter landline or cell phone? They are keep saying that they're extremely busy call later for last twenty days @RogersHelps

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers This is an ongoing issue. Rogers keeps raising their costs to customers but these harmful scam calls continue unabated!!! CRTC is not requiring more intervention by media companies on this issue. They should be!!!

  • jtersigni
    JayT (@jtersigni) reported

    @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

  • DWhiteBC
    DWhite. (@DWhiteBC) reported

    @RogersHelps @Rogers internet not working!!!!! What is on now?!?! My modern is bleeking orange and it was fine 20 minutes ago!

  • MidnightPopz
    Kriminalogic (@MidnightPopz) reported

    @FierySharky It's time to start streaming illegally. They lost thier damm minds. @Sportsnet @Rogers hope yall lose a lot of subs and customers across your services for this one. Can't wait for the "it was a typo" email, oh and we added some no name service for Barney's full cat.

  • riditweets
    ridi (@riditweets) reported

    @RogersHelps Multiple people tell me they call and it goes straight to voicemail when others call the same time and it gets through. Also, my bill has gone up twice in the last year, with the lack of consistent service and no customer service help I demand a reduction in my bill

  • Drewski175620
    Drewski (@Drewski175620) reported

    @RogersHelps I'm not a customer and the account has been past 12 months. So Rogers can just keep my phone locked forever? That doesn't seem right.

  • YaYa_Icy
    Yaya Icy O ❄️❄️ (@YaYa_Icy) reported

    @RogersHelps Not scroll to the bottom of the page under terms and conditions under full details?!!! Don’t you think something that major should be the first thing a customer sees?!

  • JackyJRE
    JackyRE 🇨🇦 🇬🇧 (@JackyJRE) reported

    @RealDonElliott What @Rogers fail to see is the bigger picture. @sportsnet650 shows (Halbro) and interviews got me interested in other teams, other sports that I used not to follow. Maybe they weren’t profitable, but they helped the brand and the sports. Now I care less.

  • Cas_33_Per
    CasPer Anton (@Cas_33_Per) reported

    Hi @RogersHelps, I was charged a $70 “Transaction Fee” for a single declined pre-authorized payment. This seems disproportionate — can someone review and help waive/reduce this? Thanks.