Rogers Outage Report in London, Ontario
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The latest reports from users having issues in London come from postal codes N6J, N5Y, N5V, N5X, N5Z, N6G, N6C and N6A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
TV | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Cait Davidson
(@cedavidson) reported
from
Middlesex Centre, Ontario
Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Cait Davidson
(@cedavidson) reported
from
London, Ontario
@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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Janie Rother
(@JanieRother) reported
from
London, Ontario
@morrisseyhouse @Rogers Mine is working. Slow but working
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Keep em Real
(@KeepemReal) reported
from
Middlesex Centre, Ontario
@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Phillip denHollander
(@PhillipdH) reported
from
London, Ontario
@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fluterra
(@FluterraPost) reported
@RogersHelps Internet issues in Toronto east end
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Tom Toms
(@Homers46593008) reported
@RogersHelps Cant say it enough ...Roger's ignite internet sucks......they promise a speed I get less than half that.....I'm tired of them coming to my house and faking fixing it....my neighbor has Bell fibe....and it works way better.
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Captain Puffy 🐑 | Cara ☕
(@CptPuffy) reported
I'M SO INCREDIBLY FRUSTRATED! Having a technician come over for the 2nd time so I can fix this internet issue. I just want to be able to consistently stream without random drops. @Rogers why you gotta be like this 😖
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Tom Toms
(@Homers46593008) reported
@RogersHelps Here are the excuses I have heard from Roger's techs. When it's cold out the cable shrinks and it handles less data. When it's hot out the heat slows down the data When it's the weekend everyone is on the internet so yous slows down Just excuses.
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— victoria ⁴ ? ༊*·˚
(@T3CHNOSUPP0RT) reported
@CptPuffy @Rogers let’s cancel them smh
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A&K
(@Toronto4620) reported
on hold with Rogers for 2 hours now to deal with a billing issue. Not to mention that this issue has been ongoing since Nov 9th. This is my 4th call trying to resolve this matter. Will anyone ever look into this poor level of customer service by them? @RogersHelps @CRTCeng
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Michael Ross Albert
(@michaelralbert) reported
Hey @RogersHelps any word on when internet, tv, and phone will be fixed in my area? Everything has been spotty for hours, and is now completely out of service
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Caroline :)
(@yagirl_caroline) reported
@honknatt @CptPuffy @Rogers Here’s the translation: internet is bad, stream is no good /lh
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A&K
(@Toronto4620) reported
@RogersHelps It took 4.5 hours in total to get to the bottom of the issue. Hopefully it has been resolved. Rogers needs to increase customer service, also add the call back option to calls that have a long delay on hold so this way customers aren’t put on hold for 2 hours.
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Jessica.
(@JessiiJacksonx) reported
@Rogers phone company is something else. Their customer service literally has no idea what they’re doing. They charged us a month ago for a phone and on shipping day said it shipped and gave us back our deposit without saying anything. 🙃