Rogers

Rogers Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N5Y, N6J, N5Z, N6C, N5X, N6K, N6G and N5V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 02/01/2026 23:50

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon TV
CanadaLondon TV
CanadaLondon Total Blackout
CanadaLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak

  • Zach_Engel Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • Taurus4u79 stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • MikeAlb34651296 Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • CourtinCanada Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • JohnSte82999632 John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • PhillipdH Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • Amandaxxoo Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenrjacobs ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps I'm getting really frustrated. I can't get anyone on live chat or the phone to help, nobody had responded to my DM. You guys made an error and I just want my wifi pods that were supposed to come with my new modem. You were quick to take the order for new service.

  • OpaAlexander alexander (@OpaAlexander) reported

    @RogersHelps both internet and cable down ... AGAIN!

  • vklakkineni Krishna (@vklakkineni) reported

    @RogersHelps I finally got hold of someone. Even though the issue with web tech is not resolved but he was extremely helpful.

  • MissLady_Di Diana M (@MissLady_Di) reported

    @RogersHelps 4th day in row, cable box is still@not working. Yesterday a technician called to say they were testing & say things should be fine, if we were not having problems. This morning we turned it on and after 20 mins, it froze then went black. We have rebooted 5x already

  • laurenrjacobs ✡Lauren Jacobs✡ (@laurenrjacobs) reported

    @RogersHelps I am still waiting for a response. I understand you guys are busy but you need to rectify issues with supposedly completed orders

  • taxi_mommy JeanS (@taxi_mommy) reported

    @Rogers Totally disgusted that I found out Rogers DOUBLED my neighbours who are seniors bill the last two months. A $376 bill for internet and basic cable is disgusting. Totally sick. Try getting help to correct this is impossible

  • totesmacgotes Matt (@totesmacgotes) reported

    @Sportsnet @Raptors Can't watch Sportsnet on your website because @rogers won't fix the problem. Missed all the NBA game over the last two days because they don't consider it a priority.

  • EnjoydaSedinery Puneet Sekhon (@EnjoydaSedinery) reported

    @Rogers you guys ever going to fix the website or you just going to let consumers to miss out on online offers due to being inept .

  • brefirth Bre (@brefirth) reported

    What's up @RogersHelps? Internet service has degraded to under 1 mbps.

  • JamilAkhtar JamilAkhtar (@JamilAkhtar) reported

    @RogersHelps is there an outage in Aberfoyle/Puslinch? Thanks