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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 10:01 PM EDT.
  • 40% Internet (40%)
  • 27% E-mail (27%)
  • 13% Total Blackout (13%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)
  • 7% Phone (7%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N5X , N6E , N5W , N6L , N6H and N6G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London E-mail 3 days ago
London Internet 3 days ago
London E-mail 3 days ago
London TV 12 days ago
London Total Blackout 12 days ago
London Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps my service just came fully back online last night. That’s five days it was out. I don’t think 2 days credit is gonna cut it

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @RogersHelps You have been to my house too many times....and no one has fixed the issue!

  • shop_gypsy_
    GIPSY (@shop_gypsy_) reported from London, Ontario

    @RogersHelps We also need our internet connection back Clark rd area London Ontario Canada thank you two days of not working is a lot of money lost for this small online business

  • PirateMike911
    Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!

  • JohnSte82999632
    John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • UWO_Gen_Sx_PD
    Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario

    @Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • CDN_Cubs_Fan
    Rob the 🇨🇦 Cubs Fan (@CDN_Cubs_Fan) reported from London, Ontario

    @RogersHelps I just sent a follow up dm... having issues

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • PatriciaHitchon
    Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario

    @RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • constinsp
    unibram (@constinsp) reported

    @RogersHelps @CCTS_CPRST I need to schedule a cancellation for my Rogers internet service. Please let me know what account verification you need. It was incredibly frustrating to stay on phone for more than TWO HOURS without anyone actually answering…

  • Alpha_Views
    G Had Joe (@Alpha_Views) reported

    @RogersHelps @PearlJamPat But this is what your hired staff do, I had one try to force himself into my house to try to convince me to buy your service. I was about to stab him before he walked away.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers and yet again gotta reset the router or yall stability is messed up ... best telecommunications company in the world ...

  • zzleepyguy
    staz (@zzleepyguy) reported

    @RogersHelps I got told to split my internet connections from 2.4 to 5g and that didn't help, It has to be a problem on your end especially with multiple people dealing with it. Especially on down detector there's plenty of reports of internet issues

  • simonsamcharlie
    glen philippe (@simonsamcharlie) reported

    @Expos4ever10 @Rogers No matter what happens,Schneider isn't the one supplying this team with the junk on the roster, or the cause of injuries,or Vladdy, Springer, Gimenez and Varsho being this bad...He was the cause of the loss last Saturday, but that's it...

  • CanImmConsult
    Mahmud Abdulla (@CanImmConsult) reported

    @Rogers Hello. Has your tv and internet system in Richmond Hill, ON crashed? No service

  • adamjpankratz
    Adam Pankratz (@adamjpankratz) reported

    @Rogers your Xfinity app doesn’t work and your service since you took over Shaw is brutal. It the embodiment of why competition is needed in this country. Awful.

  • lexomatic
    Alexis Gee (@lexomatic) reported

    @RogersHelps It turns out it was a planned upgrade work June 1-4, but none of the 4 people I talked to until just now knew that. There was no advance notice and no info in online outage map that it was likely to continue or for how long. That is failing customer service.

  • JHughes681
    James Hughes (@JHughes681) reported

    @BlueJays Oh, one more comment: I truly hope at least next season is lost due to a lockout and if the 2028 season is lost as well, even better. It will be 2 less years of Mark Shapiro and Ross Atkins continuing to FAIL at their jobs and SCAM the fans, sponsors and even @Rogers themselves.

  • Daisy5955
    Daisy (@Daisy5955) reported

    @Rogers Wanted to change my plan for 4 lines and purchase 4 new phones. Have been overpaying the lines for years $300/month +tax with shared 65GB, and was I told I could not benefit from promotions because I am not a new customer.