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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 19, 9:21 PM EDT.
  • 57% Internet (57%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5W , N6H , N6B , N5Y , N6G , N6E , N5V and N6C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London TV 3 days ago
London Internet 4 days ago
London Internet 5 days ago
London Total Blackout 7 days ago
London Phone 9 days ago
London Total Blackout 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • DrJodiHall
    Dr. Jodi Hall, PhD (@DrJodiHall) reported from London, Ontario

    Third @Rogers outage during work & school hours in 8 weeks. Countless troubles with work and kids’ online post-secondary schooling. Minor in the big picture, a real pain in the butt in the moment.

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from London, Ontario

    @RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

  • UWO_Gen_Sx_PD
    Dr. Michael Ott (@UWO_Gen_Sx_PD) reported from London, Ontario

    @Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    @oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps another ignite tv outage tonight?

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • cedavidson
    Cait Davidson (@cedavidson) reported from London, Ontario

    @RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

  • JanieRother
    Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

  • dineshjagasia1
    dineshjagasia (@dineshjagasia1) reported

    @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

  • the_truth1234
    The Truth (@the_truth1234) reported

    @MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell

  • KobiCasey
    Casey Kobi (@KobiCasey) reported

    @RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion

  • daddyainthome
    daddyainthome (@daddyainthome) reported

    @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

  • dynamicdojo1
    P.V. (@dynamicdojo1) reported

    @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

  • Traceybaby
    Tracey Brooks (@Traceybaby) reported

    @Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!

  • trishmilley
    Trish M (@trishmilley) reported

    @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

  • alexkillby
    Alex Killby (@alexkillby) reported

    Not sure what @Rogers Bank execs are thinking. November changes to their credit card products remove 99% of the incentive they have provided to date to stay with Rogers telecom services. I will certainly be switching credit card AND telecom services once these changes take effect and as service contracts expire. There are more affordable providers with better service and without the financial incentive provided by the credit card there are no more reasons to stick to their mix.

  • sumptuoussamosa
    carbsarelife (@sumptuoussamosa) reported

    @RogersHelps is their a phone number to reach technical support other than 1888ROGERS1?