Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 2:11 PM EDT.
- Internet (46%)
- Phone (23%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N5Y , N6H , N6C , N5W , N6E , N5V , N6B and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 44 minutes ago |
|
London
|
Internet | 6 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Phone | 13 days ago |
|
London
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, OntarioJust got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Matt Rowe Art (@mattroweart) reported from London, OntarioWell, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.
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Trista 💛🐧🏒 (@tristarmon) reported from London, OntarioAfter 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Mike Albert (@MikeAlb34651296) reported from London, Ontario@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Chris Slabon (@slabs68) reported from London, OntarioAre you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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Xris (@WeSeeWhatHappen) reported from London, Ontario@beautBC @cbcsports @Sportsnet @Rogers Try not to take this twitter shit so seriously. Stop arguing with each other.
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Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, OntarioThanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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PC (@pcreight88s) reported from London, Ontario@RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable
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Salty Albertan (@FringedCanuck) reported@GunGnome @Rogers 5G is garbage. It’s a scam
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freebird2014 (@freebird20142) reported@RogersHelps Found a new cheaper cell service. Will be moving to it soon.
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ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported@RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨
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Atomic Sh0cKer (@AtomicSh0cker) reported@1CanadianPilot @GunGnome @Rogers If you don’t have fiber Starlink rocks. But expensive! Also goes down in storms
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Angie Hung aka Hungy 🌈 (@ahung) reported@MerileeToo @RogersHelps I'm in Calgary and having same problem. No emails are getting delivered to my Shaw email address. Is there a Shaw email server outage?
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Brandon (@TheCity0fChamps) reportedHopefully someone at @Rogers makes this right. Just brutal customer service.
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Aakash (@aakashkapadia) reported@RogersHelps hangs up on you after an hour because they know you have nowhere else to go. Peak Canadian monopoly behavior. Zero accountability, extortionate pricing, and third-rate support. Burning my money would be more satisfying. #rogers
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Silas Smith (@neufmille_hal1) reportedWatching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful
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💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported@RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.