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Rogers outages and service status in London, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 7:24 PM EDT.
  • 57% Internet (57%)
  • 21% Phone (21%)
  • 14% Wi-fi (14%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N6H , N6A , N6E , N5V , N6B and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 4 days ago
London Internet 5 days ago
London Internet 5 days ago
London Phone 11 days ago
London Internet 11 days ago
London Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChesterSzypula
    Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @RogersHelps when is service expected to be back up?

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps another ignite tv outage tonight?

  • PhillipdH
    Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv

  • ernickens
    Eun Hee Lee (@ernickens) reported from London, Ontario

    @RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!

  • monark_23
    Monark Brahmbhatt (@monark_23) reported from London, Ontario

    @Rogers how many lies.. such a disgrace of a service you provide

  • marathonitca
    Rob Pelletier (@marathonitca) reported from London, Ontario

    @RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • cedavidson
    Cait Davidson (@cedavidson) reported from London, Ontario

    @RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

  • LuckyOnSunday
    Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario

    @RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • mattroweart
    Cap’n Rowe ☠️ (@mattroweart) reported from London, Ontario

    Had the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @RogersHelps is there service disruption today? No wifi in my house RN.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dgouldca
    Derek Gould 🇨🇦 (@dgouldca) reported

    Sales calls on my home phone from @Rogers daily, sometimes several times a day, even though (1) I'm already a customer, and (2) I've asked repeatedly for the calls to stop. Great way to do business.

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    Hey @Rogers do you train your staff to gate keep your managers? I called retention, spoke to an idiot who sounded half asleep, wasnt listening. I asked 5 times to speak to a manager, he gives me excuses. He tells me i'm waisting HIS time and when I asked his name, SILENCE

  • HaroldCundal
    Harold Cundal III (@HaroldCundal) reported

    @KellyHrudey Damn, gonna miss you on the screen, Kelly! Another proof that @Rogers is tanking @Sportsnet hard. Will be watching anxiously for Hrudey 3.0.

  • Ruthie80116972
    Ruthie (@Ruthie80116972) reported

    Unable to provide service in a new location and still asking to pay a severance fee is wild!!! 1 whole week updating my new address 5 times! Seems like we're talking to individuals in different companies! @Rogers

  • zukkyzee
    🔥Zukky💻🔥 (@zukkyzee) reported

    @sendmegoodsongs @Rogers No Lol. Downtown is definitely not fine. I'm Downtown and there's outage here.

  • paperbackhorror
    himself (@paperbackhorror) reported

    @RogersHelps Hey - we’ve been trying to get ahold of someone on the customer service phone line for a few hours now. Someone drove through a downed Internet wire severing service to my sister in-law’s house. Can’t get anyone to address it.

  • agooddoggyX10
    Frederick Smith (@agooddoggyX10) reported

    @RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps why does the MyRogers app keep signing me out when I close the app. Used to stay signed in all the time. Now it seems like I have to sign in almost every day. Is there a way to set it up so that you stay signed in even when you close the app?

  • mortenpaulsen
    morten paulsen (@mortenpaulsen) reported

    Is anyone else having email problems with @Rogers / shaw today?