Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 4, 10:33 AM EDT.
- Internet (57%)
- E-mail (14%)
- Total Blackout (14%)
- Phone (14%)
The latest reports from users having issues in London come from postal codes N6C , N5X , N6K , N5Y , N6G and N6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 days ago |
|
London
|
Phone | 3 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Internet | 14 days ago |
|
London
|
18 days ago | |
|
London
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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Nicholas (@14hillie) reported from London, Ontario@RogersHelps wondering about an internet outage in London Ontario. N6E postal code
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario@WSIB_Paralegal @RogersHelps Our rogers internet sucks!
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioNow that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario@RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, Ontario@8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?
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MarkyG (@leos_lover_2000) reported from London, Ontario@RogersHelps Any reason why sound not working on cable TV? N5Z 4W5
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Cait Davidson (@cedavidson) reported from London, Ontario@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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josh rubin (@starbeer) reported@RogersHelps The outages page never showed an outage. And I missed the winning goal.
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!
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Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported@Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService
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kaleemullah (@kaleemullah19) reported@Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.
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NickL (@nickl007) reported@RogersHelps @Rogers I can access mail via rogers on my iphone mac ipad just not thru member centre. Says password incorrect but its correct. I dont want to reset or forgot pswd then have issues with mail ipad mac.
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Gabriel morrow (@gabriel_morrow2) reported@RogersHelps my wife is having trouble with her connection we recently changed plans. And it's showing connected but she can't send or connect to anything
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PTR150 (@jaydeetherobot) reported@RogersHelps Internet tv. Its terrible. Cell isn't much better.
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kaleemullah (@kaleemullah19) reported@RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033
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Joseph (@3Clicksinvest) reportedDon't ever use @Rogers Service unreliable and hard to cancel the services @RogersHelps is a joke
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Gabriel morrow (@gabriel_morrow2) reported@RogersHelps It was switched a few days ago. But data on it is slow now etc. I'm not sure what is wrong with it.