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Rogers outages and service status in London, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 7:22 PM EDT.
  • 43% Internet (43%)
  • 21% Phone (21%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 7% TV (7%)

The latest reports from users having issues in London come from postal codes N5W , N5Y , N6C , N6E , N6H , N5V , N6B and N5X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Total Blackout 21 hours ago
London Phone 3 days ago
London Total Blackout 3 days ago
London Internet 9 days ago
London Internet 10 days ago
London Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • madamekirk
    Heather Kirk, PhD (@madamekirk) reported from London, Ontario

    Does anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    Now that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you

  • rangerwyld
    Sue Hutchinson (@rangerwyld) reported from London, Ontario

    And Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.

  • tristarmon
    Trista 💛🐧🏒 (@tristarmon) reported from London, Ontario

    After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from London, Ontario

    @RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • landoncreasy
    Landon Creasy (@landoncreasy) reported

    So… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.

  • Ady_Co
    A Co (@Ady_Co) reported

    @RogersHelps I have no home internet or TV and my cellular service is working at a snails pace. Pretending the problem doesn’t exist is not the answer. Bathurst and Eglinton area.

  • lightmuns
    lightmuns ✧₊⁺✧ (@lightmuns) reported

    @Rogers why do i have to press buttons around for 6 minutes on the phone to get thru all the automated and ai assistance so i can speak to a real person?? and somehow after all this trouble there's "nobody to answer my call" so I gotta try again later?? ********???

  • mxlsii
    mvllyy🌺 (@mxlsii) reported

    @Rogers home internet down and it hasn’t even been a week since switched over to this provider. Lack of accountability and unreliable

  • busytomom
    Erin (@busytomom) reported

    @Rogers @Rogers now going on 2 hours. I am now going to report you to the BBB for refusal to let me cancel a service.

  • ByattGraham
    Graham Byatt 🇨🇦 (@ByattGraham) reported

    @Rogers continues to do irreparable damage to the @NHL brand. What an absolute clown show Rogers is. I hope we as tax payers aren’t giving them millions of dollars in tax breaks….

  • M43578666
    M (@M43578666) reported

    @h_n_z @BenLypka @Rogers I realize you are sickeningly foreign but the fact that podcasts are an larger overall medium then radio doesnt have **** all to do with this you spastic goof. Spending money on THESE podcasters to announce a schedule for the raptors is retarded, they have 0 audience overlap.

  • Evil__Empire
    Stu 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Evil__Empire) reported

    @RogersHelps I have numerous channels that haven’t worked for a week. Only 1 of the Sportsnet channels, only 1 of the TSN channels, MLB Network doesn’t work, plus a lot more. What’s the problem?

  • ItsMikaReal
    Michele Abdon (@ItsMikaReal) reported

    @Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.

  • mic56key
    GM789 🇨🇦 (@mic56key) reported

    @BlueJays @rogers @sportsnetpr ditto.. never going to happen