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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 4, 10:01 PM EDT.
  • 38% Internet (38%)
  • 25% E-mail (25%)
  • 19% Total Blackout (19%)
  • 6% Wi-fi (6%)
  • 6% TV (6%)
  • 6% Phone (6%)

The latest reports from users having issues in London come from postal codes N5Y , N6C , N5X , N6E , N5W , N6L , N6H and N6G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London E-mail 2 days ago
London Internet 2 days ago
London E-mail 2 days ago
London TV 11 days ago
London Total Blackout 12 days ago
London Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • Amandaxxoo
    Amanda den Hollander (@Amandaxxoo) reported from London, Ontario

    Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too

  • jeffkellyRADIO
    Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario

    @rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @WSIB_Paralegal @RogersHelps Our rogers internet sucks!

  • pcreight88s
    PC (@pcreight88s) reported from London, Ontario

    @RogersHelps We called two weeks ago about service. We were advised there were community issues affecting service; you would investigate and correct. received text past three days all had been addressed. Service tonight says otherwise NOT GOOD

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

  • monark_23
    Monark Brahmbhatt (@monark_23) reported from London, Ontario

    @Rogers how many lies.. such a disgrace of a service you provide

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • SQldnont
    Sean Quigley (@SQldnont) reported from London, Ontario

    @RogersHelps what’s going on with phone service on Mobile?

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • myrnalambert
    Myrna Lambert (@myrnalambert) reported

    @MikeDelpieroX @RogersHelps @Rogers I will look at the complaint route - but the issue is they are travelling and we need to contact the employee and we can’t. Horrible service - so disappointing.

  • bluetsauvage
    🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported

    @RogersHelps Hubby and I are on the same plan, same wi-fi, different iPhone models. His wi-fi assisted calling works, but mine recently stopped functioning. I got dropped from on-line help yesterday (after 2 hrs waiting, I was 4th in the queue). Been on hold for 1:15min.

  • JamesHT
    James Hastings-Trew (@JamesHT) reported

    Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

  • queenmare1
    Queen Mare (@queenmare1) reported

    @RogersHelps After a 2 hour wait I spoke to a Customer Care Agent in Cambridge. His name was Amrik and he was amazing. Knowledge and personal and engaging. Knows his stuff.

  • Sandra_Cole44
    🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported

    @RogersHelps this is ridiculous I was on hold for 30 minutes the tec failed to tell me to unplug the cable books a tec call ends I decide to unplug the cable anyways now the internet is back on but now I have to cancel the tec another 30 minutes on hold.

  • BellaKissBanuta
    Cross Fire (@BellaKissBanuta) reported

    @RogersHelps I noticed that you keep saying sorry to customers for not honouring your services. It doesn't make any sense because a customer cannot say sorry for not paying your bills, even if the quality of services is poor. Unfortunately, there is no incentive for that.

  • BellaKissBanuta
    Cross Fire (@BellaKissBanuta) reported

    @RogersHelps The quality of your services is decreasing from bad to worst. Kudos for achieving this milestone. I feel uncomfortable to look into a map or link to find out if there is an outage in my area. In 2026, with AI at your fingertips, there must be a smart solution to fix this.

  • giselegigiu
    Bougie Auntie (@giselegigiu) reported

    @Rogers what happened to your customer service? Because you don’t have anymore. You have a call center with no service. Everything is I don’t know… I had to hang up. It’s terrible

  • TonyTeresi
    Tony Teresi (@TonyTeresi) reported

    WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

  • MalaMoragain13
    Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported

    @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda