Rogers Outage in London, Ontario

@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

@RogersHelps here I am again waiting on help for service, from on person to another... I paying 90$ a month for basic tv is ridiculously expensive. What a price increase! And you treat customers like this?

Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

So our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome

@ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!

@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.

@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!

@morrisseyhouse @Rogers Mine is working. Slow but working

@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

@Rogers Guys, your expensive data plan is horrible. I am paying $125/month and the included 10gb is done in 7 days often. The unlimited internet is way too slow to be called internet, so the rest of the month I can’t even use Google maps. So frustrating

@Rogers Can you explain why one of your representatives offered us a deal for a phone, told us to call back the next day because the billing system was down(???) and now your staff refuse to honour the agreed on pricing? Are your staff liars or just incompetent?

@RogersHelps Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

@filipe_freire12 @RogersHelps @Rogers Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

I have been having problems with @Rogers lately I tried live chat the lady didn't understand problem I called waited 20 mins got hung up on Called a 2nd time got through after another 20 mins was transferred to different specialist only to hear automated voice they're closed 😡

@RogersHelps Multiple devices can see and connect to the network but won’t reach the internet. Phones, tv trying to connect to netflix for example.

@RogersHelps I can be next to the modem and no change. One device can see the network. Next to it, another can’t see it.

@RogersHelps I can connect to the 5 g network but it doesn’t reach the internet so I have to use the 2.4.

@bruinsbunnie @rogerstv I’m having the same issue watching leafs tonight @RogersHelps. Keeps intermittently freezing😡. Unacceptable.

@RogersHelps internet has been out off and on all day. Reported outage issue. Finally is fixed multiple hours later just to go out again after an hour or working. Case number C157569498.