Rogers outages and service status in London, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 7, 7:24 PM EDT.
- Internet (57%)
- Phone (21%)
- Wi-fi (14%)
- TV (7%)
The latest reports from users having issues in London come from postal codes N5Y , N6C , N6H , N6A , N6E , N5V , N6B and N5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 days ago |
|
London
|
Internet | 5 days ago |
|
London
|
Internet | 5 days ago |
|
London
|
Phone | 11 days ago |
|
London
|
Internet | 11 days ago |
|
London
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Chester Szypula (@ChesterSzypula) reported from London, Ontario@RogersHelps when is service expected to be back up?
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Michelle Warren (@shutupnkissme73) reported from London, Ontario@RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps another ignite tv outage tonight?
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Phillip denHollander (@PhillipdH) reported from London, Ontario@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@WSIB_Paralegal @RogersHelps I have partial service, cell and internet seem to be partially back, but still no home phone or tv
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Eun Hee Lee (@ernickens) reported from London, Ontario@RogersHelps my kiddo just subscribed to TSN channel from the TV box by accident. How do I undo this? I don't want to be charged for it. Literally just happened. HELP!
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Monark Brahmbhatt (@monark_23) reported from London, Ontario@Rogers how many lies.. such a disgrace of a service you provide
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Rob Pelletier (@marathonitca) reported from London, Ontario@RogersHelps Not impressed. 4 days into this and you still haven’t got the TV service operational. Can’t even reach support “We’re busy, try again later.”
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps do you offer the USA Network with your service?
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Amanda den Hollander (@Amandaxxoo) reported from London, OntarioSwitched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Cait Davidson (@cedavidson) reported from London, Ontario@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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stephb79 (@Taurus4u79) reported from London, Ontario@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@RogersHelps @homie__h This is definitely on your end Rogers, because I also live in London and am experiencing the same issues. If you can’t fix this, I will have to explore other options, and if I leave, I would take my tv and internet dollars with me too
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Paula Schuck (@inkscrblr) reported from London, Ontario@RogersHelps is there service disruption today? No wifi in my house RN.
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Gould 🇨🇦 (@dgouldca) reportedSales calls on my home phone from @Rogers daily, sometimes several times a day, even though (1) I'm already a customer, and (2) I've asked repeatedly for the calls to stop. Great way to do business.
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Jennifer Drader (@jenniferdrader5) reported@RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up
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El The 🇨🇦🇲🇹 (@franticmonkey) reportedHey @Rogers do you train your staff to gate keep your managers? I called retention, spoke to an idiot who sounded half asleep, wasnt listening. I asked 5 times to speak to a manager, he gives me excuses. He tells me i'm waisting HIS time and when I asked his name, SILENCE
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Harold Cundal III (@HaroldCundal) reported@KellyHrudey Damn, gonna miss you on the screen, Kelly! Another proof that @Rogers is tanking @Sportsnet hard. Will be watching anxiously for Hrudey 3.0.
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Ruthie (@Ruthie80116972) reportedUnable to provide service in a new location and still asking to pay a severance fee is wild!!! 1 whole week updating my new address 5 times! Seems like we're talking to individuals in different companies! @Rogers
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🔥Zukky💻🔥 (@zukkyzee) reported@sendmegoodsongs @Rogers No Lol. Downtown is definitely not fine. I'm Downtown and there's outage here.
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himself (@paperbackhorror) reported@RogersHelps Hey - we’ve been trying to get ahold of someone on the customer service phone line for a few hours now. Someone drove through a downed Internet wire severing service to my sister in-law’s house. Can’t get anyone to address it.
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Frederick Smith (@agooddoggyX10) reported@RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?
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Bonnie Lee (@stitchlady) reported@RogersHelps why does the MyRogers app keep signing me out when I close the app. Used to stay signed in all the time. Now it seems like I have to sign in almost every day. Is there a way to set it up so that you stay signed in even when you close the app?
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morten paulsen (@mortenpaulsen) reportedIs anyone else having email problems with @Rogers / shaw today?