Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 31, 1:10 PM EDT.
- Internet (50%)
- Phone (25%)
- Wi-fi (17%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N6C , N5X , N5Y , N6A , N6B and N6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
|
London
|
Wi-fi | 7 days ago |
|
London
|
Wi-fi | 9 days ago |
|
London
|
Phone | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, OntarioJust got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Diane Devine (@DevineMine) reported from London, Ontario@arwenhumphreys @Rogers “Anna” doesn’t help anyone
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @c_lphillips Done that numerous times, not working. Honestly, you don’t think that’s the first thing we try? How stupid do you think we are? No, don’t answer that
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps any update on the outage?
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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Sue Hutchinson (@rangerwyld) reported from London, OntarioAnd Tony, your comment that you can't help people to change subscribers is bs. If you are not happy with @Rogers, first find another provider. TAlk to them about how to switch. Then Unsubscribe from Rogers & join the network you trust more.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @andi_wats76 Enough with empty apologies, just fix it
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it
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Marc Waston (@MarcWatson8) reported from London, Ontario@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Janie Rother (@JanieRother) reported from London, Ontario@morrisseyhouse @Rogers Mine is working. Slow but working
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Mark Antone (@MarkAntone15) reported from London, Ontario@RogersHelps Wireless service is beyond slow in London still. Can’t do anything at work because my data takes forever to load anything
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Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario@RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cal Lindsay (@Cal495) reported@RogersHelps Would removing the pod while printing remove the problem? We have a split level house and without the pod, my son in the basement has no wifi. So removing the pod entirely is not a long term solution.
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Vic Basmadjian,MHP (@LowCarbBeast) reported@Rogers Instead of hitting us with increases maybe you should up your customer service! Forcing people to use AI is unacceptable!
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Katie🌼💛☀️ (@k_mclean) reported@RogersHelps We sure have 🙃🙃🙃 but why wouldn’t you also look at your customer list before going door to door and see I already have EVERY single service with you???? Don’t waste my time.
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Andrew Campbell (@pokerleaffan) reported@CanadasLeafs @Rogers Recently had a house fire. Wanted to tranfer internet and cable from the one that burnt to a rental property. Literally 2hrs on the phone. Like i didn't have enough **** to deal with.
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Antonina Banks (@antonina_b69872) reported@PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS
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Col_in_hellifax (@Col_In_Hellifax) reported@RogersHelps the error is something to the effect that the number is tied to an account with more than 30 lines and that i should contact my company's telecom admin or customer care.
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Brett Zubot (@bzubes) reported@SportsnetPR **** you @Rogers 🖕🖕
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Grittygirl88 (@grittygirl88) reportedWhy are you tech customer care lines dead. @CCTS_CPRST @Rogers
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Trail Trekker (@Trailtrekker25) reported@LoveMy7Wood @Rogers @RogersHelps My Virgin Internet has a self diagnostic feature. I was using one of those self help chats for something else and it kept sending me in a circle without resolving anything.
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Goug Dilmour (@CanadasLeafs) reported@rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.