Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around London, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 28, 10:18 AM EDT.
- Internet (50%)
- Phone (25%)
- Wi-fi (17%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N6C , N5X , N5Y , N6A , N6B , N6H and N6K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 3 hours ago |
|
London
|
Internet | 21 hours ago |
|
London
|
Wi-fi | 4 days ago |
|
London
|
Wi-fi | 6 days ago |
|
London
|
Phone | 6 days ago |
|
London
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario@rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it
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Gregg Lowden 🇨🇦 (He/Him, homme) (@gregg_lowden) reported from London, Ontario@RogersHelps Yesterday's outage still ongoing with Internet 36 hours later @RogersHelps
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Michelle Warren (@shutupnkissme73) reported from London, Ontario@RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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Kim Crawford (@kimcrawford_spn) reported from London, Ontario@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks
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Bruce Dust🥍 🤽🏻♂️ (@WSIB_Paralegal) reported from London, OntarioHi @RogersHelps, why is my Internet much crappier than usual and tv not working today in #ldnont. Have had internet issues all afternoon and cable not working. Yes I’ve unplugged your modem for a hard restart.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Courtney in Canada (@CourtinCanada) reported from London, OntarioWhen you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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Graham Shular (@GShular) reported from London, OntarioSo our internet went down here in #OldSouth #ldnont for 4 hours. I just lost the majority of the ‘work day’ due to @RogersHelps. It’s not the end of the world... I’ll work into the evening to make up the time. But I’m SERIOUSlY feeling the stress. #LearnAtHome
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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luv2teech1 (@luv2teech1) reported from London, OntarioYesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sanka Jayasundera (@Zenblime) reported@RogersHelps i followed up with them through the chat and they told me to open another one which I did and that got rejected as well. The solution your organization puts forward is to repeat the same thing over and over again until I get bored. Not for your organization to resolve. Real class
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Marni Miller 🇨🇦 (@miller5252) reported@Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?
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CasPer Anton (@Cas_33_Per) reportedHi @RogersHelps, I was charged a $70 “Transaction Fee” for a single declined pre-authorized payment. This seems disproportionate — can someone review and help waive/reduce this? Thanks.
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ChristopherJames (@Chrislovesjays) reported@Sportsnet @Rogers - Oh just another friendly email from Rogers... Sportsnet going up yet again!! 34.99 $$$ as of September 1.... For **** sakes Rogers! #robbery
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AF (@Stu10171017) reported@RogersHelps After spending so much time with me and then putting me on hold multiple times and then after getting disconnected I don’t know why they would not call me back. They knew the issue wasn’t resolved.
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Regulus Coeur (@CoeurRegulus) reported@mario4thenorth @Rogers clean up your act or I'll be cancelling my mobile account after 25 years as a loyal customer.
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magenta72 (@valleylily56) reported@Rogers Too many scam calls are getting through. Calls are being spoofed so they look like real calls with no spam warning from Rogers. Calls claiming Visa charges, service denial telling people to speak to someone to resolve issues. This is unacceptable!!! @CRTCeng
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Paul R (@doonboy) reported@RogersHelps So your agent could not fix it. Ticket number C214299306
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Chris Brothers (@chrisbrothers) reported@RogersHelps Not really! Poor customer service = lost customers!