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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 21, 8:31 PM EDT.
  • 40% Internet (40%)
  • 23% Phone (23%)
  • 14% Wi-fi (14%)
  • 11% E-mail (11%)
  • 11% TV (11%)

The latest reports from users having issues in London come from postal codes N6G , N5X , N6C , N6J , N6H , N5V , N6K and N5Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Phone 1 day ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 3 days ago
London Wi-fi 5 days ago
London Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • luv2teech1
    luv2teech1 (@luv2teech1) reported from London, Ontario

    Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

  • kimcrawford_spn
    Kim Crawford (@kimcrawford_spn) reported from London, Ontario

    @Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    @8675309debbie @saltaf01 @RogersHelps Oh yes! It can be painful. The others are no better, at best crap in different ways.

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!

  • slabs68
    Chris Slabon (@slabs68) reported from London, Ontario

    Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    @ShashersLife @Rogers Oof. Idii ok t know how tkk ok test outs but I suspect it’s similar. I wish they would do more to support people right now.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak

  • Zach_Engel
    Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • FGluns
    Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • PatriciaHitchon
    Patricia Hitchon (@PatriciaHitchon) reported from London, Ontario

    @RogersHelps We are still having problems w/ ignite TV freezing & volume cut out. This is Wednesday - Are we ever going to get our service back? I agree 5 day refund isn’t enough.

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • LuckyOnSunday
    Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario

    @RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.

  • PirateMike911
    Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps Is internet down in London West?

  • SpacedOutHusky
    Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, Ontario

    Thanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps

  • cedavidson
    Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    @oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Yvrscribe
    Ann (@Yvrscribe) reported

    @RogersHelps my elderly mother's landline doesn't work nor does her TV. Her phone is literally her lifeline. We called and said a technician would come by Tuesday. This is not acceptable. Please help us.

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.

  • MendoncaLiza
    Liza (Leeza) (@MendoncaLiza) reported

    @RogersHelps I'm in Brampton and was having issues connecting with tech help as my cellular services was also being affected. Both home and cellular internet seem to be back on. Thanks for your help!

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps They dont have my phone number and the tracking link doesnt work.

  • MannySforza
    Manny Sforza (@MannySforza) reported

    @Rogers having to play a message for customers waiting on hold stating we are experiencing longer than usual wait times actually means you really suck at customer service and are more focused on profits!!! #DoBetterRogers

  • deeprathi
    WeTheNorth (@deeprathi) reported

    @RogersHelps That DEFINITELY is kind of strange works. Please do check 2 open tickets for a year or so. One of them was just confirmed by your home internet technical support

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    2 AM and @Rogers is STILL down... This is NOT a way to make a good impression with a new customer. It's been more than 12 hours now with no home phone, cable TV, or internet and all I hear from #Rogers is crickets... #CRTC

  • CanucksCritic
    Canucks Critic (@CanucksCritic) reported

    @Canucks @Rogers Mic’d up clips while the team keeps losing is exactly the problem. More content, same losing habits and no accountability.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @nath_beauregard @Bell I waited 2 weeks for the delivery of a router @Rogers, never again!