Rogers outages and service status in London, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 15, 10:25 AM EDT.
- Internet (63%)
- Phone (25%)
- E-mail (13%)
The latest reports from users having issues in London come from postal codes N6C , N6H , N6A , N5X , N6K , N5Y and N6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 18 hours ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 12 days ago |
|
London
|
Phone | 12 days ago |
|
London
|
Internet | 16 days ago |
Community Discussion
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Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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DW (taylor’s version) (@_daniellewaugh) reported from London, OntarioFix this fix this noooooow please @RogersHelps
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Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
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Jeff Kelly (@jeffkellyRADIO) reported from London, Ontario@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps what kind of customer service is that when I call tech support to report an issue with my tv, and the recording says they’re too busy to take my call right now?
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Christopher J Burton (@ChrisJBur) reported from London, Ontario@stujo29 @Rogers Had the same problem, they just sent me a new modem…
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Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario@RogersHelps any update on the outage?
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Apollo 🇺🇦 ➡️ MFF (@SpacedOutHusky) reported from London, OntarioThanks to @LondonHydro for working to get our power back! Can't say the same for internet providers who are now claiming there's no issue. Looking at you @Rogers and @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!
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MarkyG (@leos_lover_2000) reported from London, Ontario@RogersHelps Any reason why sound not working on cable TV? N5Z 4W5
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioNow that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Phillip denHollander (@PhillipdH) reported from London, Ontario@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Nicholas (@14hillie) reported from London, Ontario@RogersHelps wondering about an internet outage in London Ontario. N6E postal code
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Cap’n Rowe ☠️ (@mattroweart) reported from London, OntarioHad the @RogersHelps guy come out tonight. Really friendly helpful dude. Fixed what was apparently a decade + long internet problem here.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps another ignite tv outage tonight?
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!
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stephb79 (@Taurus4u79) reported from London, Ontario@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Wendy Sanderson (@wendysland) reported from London, Ontario@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Teixeira 🎧 (@davedotca) reported@RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?
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Gecko444 (@Gecko4441) reported@REWoman @Rogers True story....I said some horrible things to them that I'll have to take up with Saint Peter when my time comes. 🙏 BTW....@HydroGraphInc announced their gas partnership with Western yesterday. There's an 8:30AM conference call tomorrow morning you should listen in on.
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ehoeve (@ehoeve) reported@RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage
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Mandy (@Mandaloo85) reported@RogersHelps are you kidding me?! Raising the damn rental fee on the tv boxes again?! Greedy SOBs. Should be ashamed of yourselves. It’s sickening already.
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Mr. McKhockiner (@mrmckhockiner) reported@REWoman @Rogers @Starlink is another alternative, assuming you are dealing with home internet issues.
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Future (@Future2025to28) reported@RogersHelps @REWoman No, they’re not answering! You guys are in the field of “Tele-communication” and I wonder how come your communication with your clients is so poor? Why can’t you attend calls from your customers? You are the boss of “Telecommunication”. Strange!!
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Sarah Rose Mathison (@PurBldPrincess) reported@RogersHelps Everything started working again 1.5hrs after it started. I managed to get into chat in the app with someone whose name I don’t remember as the app crashed and erased all the chat history. Told me there was an outage in my neighbourhood. I was about to thank them when app crashed
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Brad Einarsen (@bradeinarsen) reported@RogersHelps ... Hi... I got a new modem and was told I'd get an email to send back the old one but never got it (AFAIK). Can you help?
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Mark Walker (@mwalker1533) reported@RogersHelps how can I get help for my internet service. 3 months ago I was promised 90$ per month for 24 months. im now being billed for 125 including tv wich i never agreed to. holding on phone for hours end with no help. chatbot absolutely useless
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La Jefa (@MzDaviis) reported@Rogers if you stop laying off your employees then maybe your customer service would be better waiting to talk to someone for an hour and 29 mins is OUTRAGEOUS - for a call that last 10min To make it worst the person was rude! A bunch of YAHOOS!! Get it together!