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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 4, 10:33 AM EDT.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

The latest reports from users having issues in London come from postal codes N6C , N5X , N6K , N5Y , N6G and N6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 1 day ago
London Phone 2 days ago
London Internet 6 days ago
London Internet 12 days ago
London E-mail 17 days ago
London Internet 27 days ago

Community Discussion

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Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • ChrisJBur
    Christopher J Burton (@ChrisJBur) reported from London, Ontario

    @stujo29 @Rogers Had the same problem, they just sent me a new modem…

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps another ignite tv outage tonight?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps in day 3 of this outage now, and still no tv or phone! And I don’t want to hear that you’ve “restored services to the vast majority of customers”, because I’m calling bullsh*t on that one!

  • leos_lover_2000
    MarkyG (@leos_lover_2000) reported from London, Ontario

    @RogersHelps Any reason why sound not working on cable TV? N5Z 4W5

  • SQldnont
    Sean Quigley (@SQldnont) reported from London, Ontario

    @RogersHelps what’s going on with phone service on Mobile?

  • OBrienBarbaraM
    Barb O'Brien (@OBrienBarbaraM) reported from London, Ontario

    @RogersHelps You have been to my house too many times....and no one has fixed the issue!

  • shutupnkissme73
    Michelle Warren (@shutupnkissme73) reported from London, Ontario

    @RogersHelps I'm experiencing a cable outage in London Ontario, everything else is fine though

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • luv2teech1
    luv2teech1 (@luv2teech1) reported from London, Ontario

    Yesterday,after 25 yrs of being likely their last, loyal customer,we finally switched my moms' archaic satellite services (#Fibe isn't available in her area) from @Bell to @Rogers #Ignite🔥& couldn't be happier!Better picture, faster & reliable Wifi,& $160 cheaper!#maketheswitch

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

  • DevineMine
    Diane Devine (@DevineMine) reported from London, Ontario

    @arwenhumphreys @Rogers “Anna” doesn’t help anyone

  • LauraBallMPH
    Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps any update on the outage?

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps Will customers be reimbursed for this outage that have cell, home phone, internet & Ignite TV? That equates to about $19 or more per day for some!

  • Striker9
    Sara Gilbert (@Striker9) reported from London, Ontario

    Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

  • MikeAlb34651296
    Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • apelipiak
    Andy Pelipiak🇨🇦🦃🦃🌮 (@apelipiak) reported from London, Ontario

    @rhorner82 @Rogers Likely related to the traffic accident that caused power outage yesterday in the Pond Mills Area, but Rogers seems reluctant to admit it

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pfsalmon
    Paul Salmon (@pfsalmon) reported

    @Rogers What a complete failure your customer service is! I called about my business mobile plans. Got transferred to another line, waited then went through verification and then was put on hold for 40 minutes to get different person. This is 100% unacceptable!

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That's after being no 190 on queue. Today 3hrs @RogersHelps

  • travismehrer
    𝚃𝚛𝚊𝚟𝚒𝚜 𝙾𝚠𝚎𝚗 𝙼𝚎𝚑𝚛𝚎𝚛 (@travismehrer) reported

    Wow. @Rogers is really trying to out-@Rogers themselves today. Up for 5 minutes then down 20-60 minutes. And no issues during the actual storm yesterday. But merging with Shaw was going to makes things better…

  • laheastend
    LAH (@laheastend) reported

    @RogersHelps is the only way to cancel Rogers is to call and speak to a little be agent? I have been on hold for 40 minutes.

  • AccentBldgSc
    Accent Bldg Sciences Inc. (@AccentBldgSc) reported

    @RogersHelps Tried the self-help, it didn't work, the chat gave me the number to call and evidently was wrong, he switched me to business that says they have a backlog and hang up on me! It should be very simple especially when adding services

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    gone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps

  • ToddBealor
    Todd Bealor (@ToddBealor) reported

    @RogersHelps The technical support that I spoke with provided no support whatsoever. I performed a factory reset on my own to no avail. I was hoping support would be able to remote into the router and perform a more detailed diagnostic analysis.

  • jeff_wettlaufer
    Jeff Wettlaufer (@jeff_wettlaufer) reported

    Hey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

  • screws1974
    Rob (@screws1974) reported

    @RogersHelps we have no service in Aurora. Is this due to a downed line from the storm? Site only says Eta is 7pm. I have branches fall on my rogers line into a house. The line still seems connected. I removed the branches from the line

  • trish_proulx
    I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported

    @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues