Rogers outages and service status in London, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 28, 10:18 AM EDT.
- Internet (50%)
- Phone (25%)
- Wi-fi (17%)
- TV (8%)
The latest reports from users having issues in London come from postal codes N6C , N5X , N5Y , N6A , N6B , N6H and N6K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in London, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Wi-fi | 5 days ago |
|
London
|
Wi-fi | 7 days ago |
|
London
|
Phone | 7 days ago |
|
London
|
TV | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near London, Ontario
Latest outage, problems and issue reports in London and nearby locations:
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John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Cait Davidson (@cedavidson) reported from London, Ontario@RogersHelps My only issue was the link didn’t take me to an active list of outages, just a pinned forum post.
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Lucky 🤞 (@LuckyOnSunday) reported from London, Ontario@RogersHelps We've begged people to help us, & been told that there is nothing that can be done over the phone. We asked if someone would come out & every now and then we get a vague robocall saying sorry for the delay, but no one is coming. With school starting, we're done. Sorry y'all.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps Fix the service first. We can talk about credits when it’s working again
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DW (taylor’s version) (@_daniellewaugh) reported from London, OntarioFix this fix this noooooow please @RogersHelps
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@rouquinne @RogersHelps I know! I was looking forward to that as well. Do you have ignite by chance? It seems to be a problem with that system
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Frank (@FGluns) reported from London, Ontario@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Rob the 🇨🇦 Cubs Fan (@CDN_Cubs_Fan) reported from London, Ontario@RogersHelps I just sent a follow up dm... having issues
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps problems with MyRogers? Every time I try to log in it says your session has timed out. Go to log in again, same message. Why did you remove Face ID capability?
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Marc Waston (@MarcWatson8) reported from London, Ontario@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Somialovestheleafs (@SomiaGrooves) reported from London, Ontario@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Andy Pelipiak🇨🇦 (@apelipiak) reported from London, OntarioJust got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Heather Kirk, PhD (@madamekirk) reported from London, OntarioDoes anyone else on @TekSavvyCSR or @Rogers in Old North currently have an outage? My internet is down but I can’t figure out if it’s a me problem or more generalized. 🫤
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @suesmith85 No you haven’t! Stop posting this garbage!
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Chester Szypula (@ChesterSzypula) reported from London, Ontario@RogersHelps when is service expected to be back up?
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Joel Adams (he/him) (@joelcadams) reported from London, Ontario@SherOnHealth @Rogers I've mostly used VOIP with mobile phones/tablets/computers over Wi-Fi/cellular. No issues with sound quality on either end. My experience with other VOIP providers (Vonage etc.) and HW is 10+ years out of date. There are adaptors that allow RJ11 phones to connect to VOIP routers.
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@Chantelle200943 @vote4robgill @Rogers That was based on the AVERAGE customer. I’m not the average customer. 2 cell phones, Ignite internet, tv and home phone
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Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario@RogersHelps @boz_sav Please stop posting this canned garbage. We’re sick of seeing generic cookie cutter responses. It does a disservice to us and to you
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Diane Devine (@DevineMine) reported from London, Ontario@arwenhumphreys @Rogers “Anna” doesn’t help anyone
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Matt Rowe Art (@mattroweart) reported from London, OntarioWell, @RogersHelps internet down…again. Ya boi is looking forward to the weekend. Feeling exhausted.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Col_in_hellifax (@Col_In_Hellifax) reportedand to go back to the store after 24 hours.' 5. July 28: Went to store to get the new phone. An hour and a half later, after talking with two sales associates and two associates on the phone, no one can help. Told to phone CC again. @Rogers HOW IS THIS ACCEPTABLE! (4/4)
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IG:akinola_jane (@Janniedivahh) reportedPart 3 of 4 - @Rogers I work from home, so this has left me unable to work. I’ve called customer service three times, spending over 3 hours on hold, but still have no resolution.
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Dan McGrath (@dannymcgrathy) reported@RogersHelps Sorry, never an iPhone here. My Samsung is supposed to detect this. It is a common shoreline issue that should be run up the chain there. I quick look at US roaming refunds issues along any great lake shoreline should indicate there is a problem there. 1/2
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Jon Arms (@armsyASD) reportedHey @Rogers. My father passed away in February 2026. I have been trying to cancel his service for months. Called 27 times on hold 2 hrs and then told there are no agents and you hang up. Store won’t cancel for me. I can’t be alone. Class action seems in order. #rogers
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AF (@Stu10171017) reported@RogersHelps I tried all the troubleshooting and nothing worked. The quality of service was poor
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comm eng (@CommEng) reported@Rogers @RogersHelps Right now: 20% packet loss, RTT swinging 150ms→527ms on the same 5 pings. Not an outage you can point at somebody else, this is your transit flapping. Third occurrence in ~12 hours. Windows, PDT: 10:00-10:42, 19:23-20:20, 22:04-ongoing
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Gary (@GeesDubb) reported@RogersHelps And now after over 2 hours of being on hold, i get an automated message that says high volume of calls and to call back and it hangs up on me??? Terrible customer service!
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A (@adi081094) reported@RogersHelps can never get a hold with any agent. Have to talk regarding a billing issue.. please help me asap..
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Jess Gibbons (@JG_GizmoJones) reported@RogersHelps Been on hold since 9am. Great customer service
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comm eng (@CommEng) reported@Rogers @RogersHelps It "fixed itself" at 20:20 PDT because upstream rerouted to Cogent. Rogers did nothing. Second occurrence in one day means it's a pattern not a blip. Are you monitoring your PCCW peering at all, or is your outage detection just waiting for customers to tweet?