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Rogers outages and service status in London, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 20, 9:04 AM EDT.
  • 33% Internet (33%)
  • 20% Total Blackout (20%)
  • 13% E-mail (13%)
  • 13% TV (13%)
  • 13% Phone (13%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in London come from postal codes N5Y , N6G , N6E , N5X , N6L , N6H , N5V and N6C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 1 day ago
London Phone 2 days ago
London Internet 2 days ago
London Total Blackout 2 days ago
London Wi-fi 3 days ago
London Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • CourtinCanada
    Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • LauraBallMPH
    Dr. Laura Ball (@LauraBallMPH) reported from London, Ontario

    @RogersHelps @Bell @CityofLdnOnt keep telling me it’s the others issue. Can you please sort this out amongst yourselves it’s getting ridiculous.

  • apelipiak
    Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • SomiaGrooves
    Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps Fix the service first. We can talk about credits when it’s working again

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps on day four and my tv STILL isn’t working properly. Keeps freezing and skipping. Sent a DM last night, never received a reply

  • WSIB_Paralegal
    Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported from London, Ontario

    Hi @RogersHelps, why is my Internet much crappier than usual and tv not working today in #ldnont. Have had internet issues all afternoon and cable not working. Yes I’ve unplugged your modem for a hard restart.

  • midwifek
    Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario

    About the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!

  • KeepemReal
    Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • ihgolf
    Indian Hills Golf (@ihgolf) reported from London, Ontario

    @RogersHelps I can’t locate my technician. I had a 10 AM to noon window for installation of a brand new service’s. At 9:49 I received a text message saying he was on his way. Unless he’s coming from Toronto he should’ve been here by now. So 30 minutes ago I logged into the chat w

  • Taurus4u79
    stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • inkscrblr
    Paula Schuck (@inkscrblr) reported from London, Ontario

    When you wake up, sit down for coffee and see that your phone service has one bar. One. In 2022 after a snowstorm. Why @Rogers?

  • jayasuirya
    Avin Jayasuriya (@jayasuirya) reported from London, Ontario

    @Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

  • MarcWatson8
    Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • FGluns
    Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • PirateMike911
    Mike Peerless (@PirateMike911) reported from Byron, Ontario

    @RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!

  • wendysland
    Wendy Sanderson (@wendysland) reported from London, Ontario

    @RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

  • apelipiak
    Andy Pelipiak🦃🦃🌮 🖖🏻 (@apelipiak) reported from London, Ontario

    @RogersHelps @Firthguy Same issue in London

  • stevequinton
    Steve Quinton 🇨🇦 (@stevequinton) reported from London, Ontario

    @RogersHelps do you offer the USA Network with your service?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • smaugizbored
    Smaug is Bored at the Smörgåsbord (@smaugizbored) reported

    @RogersHelps @tobi Bro: Runs the biggest tech company Canada has ever seen (and might ever see) Prajeet running the support account in Punjab: "saaar have you tried turning it off and on again?"

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @RogersHelps are you ******* kidding me! Why is the your feed keep going down during overtime!

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

  • dawnthehorizon
    sarah (@dawnthehorizon) reported

    @RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible

  • AnthonyDevPub
    Anthony (@AnthonyDevPub) reported

    @Rogers STOP WITH THE FRICKIN TORNADO WARNINGS EVERY 30 SECONDS. THESE TELL ME NOTHING ABOUT WHERE THE STUPID THING ACTUALLY IS. UNTIL YOU START WITH REAL WARNINGS LEAVE ME ALONE

  • JeffreyBannon
    Jeffrey Bannon (@JeffreyBannon) reported

    Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

  • MrC_ELL
    Mr. C (@MrC_ELL) reported

    @RogersHelps why is customer service so poor lately? I have waited over 20 minutes and counting. The online chat is taking forever

  • JMCInformation
    jc (@JMCInformation) reported

    Have a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.

  • EMSIJason
    Jason Hoffman (@EMSIJason) reported

    @RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.

  • ademers
    Andrea (@ademers) reported

    @tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.