Rogers

Rogers Outage Report in London, Ontario

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The latest reports from users having issues in London come from postal codes N6G, N5X, N5V, N5Z, N6H, N6C, N5Y and N6E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in London, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in London, Ontario 12/01/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near London, Ontario

The most recent Rogers outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Wi-fi
CanadaLondon Internet
CanadaLondon TV
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near London, Ontario

Latest outage, problems and issue reports in London and nearby locations:

  • CourtinCanada Courtney in Canada (@CourtinCanada) reported from London, Ontario

    When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • FGluns Frank (@FGluns) reported from London, Ontario

    @D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast

  • Zach_Engel Zach Engel (@Zach_Engel) reported from London, Ontario

    @academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.

  • JanieRother Janie Rother (@JanieRother) reported from London, Ontario

    @morrisseyhouse @Rogers Mine is working. Slow but working

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".

  • PhillipdH Phillip denHollander (@PhillipdH) reported from London, Ontario

    @RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.

  • missSARAHirene Sarah Irene (@missSARAHirene) reported from London, Ontario

    @RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers

  • MarcWatson8 Marc Waston (@MarcWatson8) reported from London, Ontario

    @Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever

  • cedavidson Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario

    Hey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.

  • Taurus4u79 stephb79 (@Taurus4u79) reported from London, Ontario

    @RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways

  • JohnSte82999632 John Stevenson ChPC (@JohnSte82999632) reported from London, Ontario

    @Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO

  • MikeAlb34651296 Mike Albert (@MikeAlb34651296) reported from London, Ontario

    @RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity

  • KeepemReal Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario

    @RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!

  • SomiaGrooves Somialovestheleafs (@SomiaGrooves) reported from London, Ontario

    @RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AidanCrawford Aidan Crawford - Virtual Keynotes and Breakouts (@AidanCrawford) reported

    @RogersHelps why do I have to wait for 2 hours on the phone to cancel a service and return a tv box. Why can’t I do it in-store. @CRTCeng do you know about this?

  • khurst77 Kathy Hurst (@khurst77) reported

    I’ve been a @Rogers customer for 30 years. So frustrated with their customer service. Looking at switching to @BellMediaPR any recommendation’s?

  • ThePickleicious Iain (@ThePickleicious) reported

    @Bell_Support Any chance you guys have a road map of upcoming Fibre expansions? Or is there a way to request Fibre for an area? My @Rogers internet has been too awful for too long, just can't justify switching from a heavily discounted bill without Fibre available.

  • Dragonforce___1 Otis Redding (@Dragonforce___1) reported

    @heavenxapart I remember they had a deal for first 3 months bill free with a two year contract, they sent me a bill the first month and gave me the runaround when I called them @rogers I will be filing a 6 figure lawsuit and taking your crooked corporation down

  • Miss_vick_ Vicky Fo (@Miss_vick_) reported

    @Rogers Are you gonna do something about your internet service? 3 days in a row now I've been struggling with connectivity issues due to outages in my area. Either you pay my phone bill for having to work off my hotspot or come take your modem back. This is redic.

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @AidanCrawford @RogersHelps @CRTCeng 1 hour and 45 minutes on hold to buy another phone and line to add to my account.. I gave up.. Systyem said 20 to 30 minutes or hit "1" to have them call me back. The call backs system is broken and would not accept my call back request

  • Sgfor43 Sean Forrester (@Sgfor43) reported

    Another hour spent with @Rogers customer service (chat; can't afford 3 hours to sit on the phone). Recently upgraded but lost channels (Fox, NBC, PBS) even though the package has them listed. Probably the worst customer service on the planet

  • wileyvic Vic Longo (@wileyvic) reported

    Cancelled my order from @Rogers for a new sim card after I discovered they only support Apple Smartwatch not the Galaxy watch I already own. Why they would restrict their user base and consumer hardware choices to just Apple is beyond me. They lost my business right there.

  • Lisagsamps Lisa Sampson (@Lisagsamps) reported

    @RogersHelps is service out in Etobicoke..kipling/eglington area?

  • LordTridus Chris Eaton (they/them) (@LordTridus) reported

    I swear @RogersHelps had the worst website. Twice trying to fix my mother in laws plan on the phone,wrong both times. Twice trying on the website, just "technical error". Really shouldn't be this hard for a senior to get TV service set up properly.