Rogers outages and service status in Comox, British Columbia

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Comox, British Columbia

The most recent Rogers outage reports came from the following cities: Courtenay.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan (@jordananimate) reported 6 minutes ago

  Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

• 
  Colleen (she/her) (@decidedlycoll) reported 6 minutes ago

  @RogersHelps Greetings from Winnipeg. I just wanted to check and see if there is degradation of mobile service here, due to the wicked storm we had. I’m getting weak LTE signal strength, when I would normally be getting strong 5G. Settings on my iPhone game not changed.

• 
  Grittygirl88 (@grittygirl88) reported 8 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 11 minutes ago

  @RogersHelps There is only one, we tried calling and logging in and the self help thing is saying we don’t have an account, even though we got the modem etc, we don’t know what to do at this point lol.

• 
  Dave Dickson (@Dkcdickson) reported 11 minutes ago

  @RogersHelps Meanwhile bell is offering me triple the bandwidth for 40% less money…. But I need to get internet back today so that’s a topic for after you FIX my service

• 
  Jey (@Slxmjimmy69) reported 12 minutes ago

  @RogersHelps I've done everything, right now the service is absolutely terrible will most likely cancel my plan as I need to be able to call home and be able to be reachable incase of emergency

• 
  Jordan Spinks (@JordanSpinks42) reported 13 minutes ago

  @salimvalji Absolutely terrible news, anything involving @rogers will see fans pay more and more. Billions of dollars in revenue yet cities are losing their local radio stations that cover the sport. Where’s that coverage?

• 
  BlindLiberalism (@BlindLiberalism) reported 13 minutes ago

  @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

• 
  Mr. C (@MrC_ELL) reported 15 minutes ago

  @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

• 
  H_Maurya (@MauryaHarkesh) reported 16 minutes ago

  @RogersHelps It is getting really frustrating. I also submitted a complaint to management through the online portal but no reply yet. Really disappointed with the customer service of @Rogers