Rogers outages and service status in Comox, British Columbia

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Comox, British Columbia

The most recent Rogers outage reports came from the following cities: Comox Valley Regional District, and Courtenay.

City	Problem Type	Report Time
Comox Valley Regional District	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Regulus Coeur (@CoeurRegulus) reported 28 seconds ago

  @RogersHelps Went into a Rogers location yesterday- no help could be given so I am filing with CRTC and canceling my contract. Support with Roger's has become abysmal.

• 
  Tammie (@tammie__cross) reported 4 minutes ago

  @RogersHelps I’ve been on the phone with multiple Rogers Business agents since 12:30 pm, today. It’s now 2:49pm, multiple agents, long holds and callbacks, all trying to establish a case number so I can report suspected fraud. That’s the issue I’m trying to highlight

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 11 minutes ago

  @RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.

• 
  Pietro Cammalleri (@PCAMMALL) reported 13 minutes ago

  1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

• 
  SpamAuditor (@SpamAuditor) reported 14 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  A Co (@Ady_Co) reported 17 minutes ago

  @RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.

• 
  freebird2014 (@freebird20142) reported 18 minutes ago

  @RogersHelps Found a new cheaper cell service. Will be moving to it soon.

• 
  Sue Farah (@suefarah_) reported 18 minutes ago

  .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

• 
  SHANNON (@1CanadianPilot) reported 21 minutes ago

  @AtomicSh0cker @GunGnome @Rogers Also there is the storm factor but crazy how it never keeps snow on it. Like... witchcraft. Lol

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 23 minutes ago

  I need assistance and I literally called 13 times within the past 2 hours, only to be given the runaround and get hung up on. I don't call Roger's for this exact reason. I need one simple question answered and your AI cannot help. What's going on over there? @RogersHelps