Rogers outages and service status in Courtenay, British Columbia

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Courtenay, British Columbia

The most recent Rogers outage reports came from the following cities: Courtenay.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Roy (@C_Roy33) reported 6 minutes ago

  @patersonjeff @JayJanower @Rogers Maybe they should try reinvesting even 10% of those profits, into better customer service. I get there isn't a lot of selection in this country but i PROMISE you, the 1st company that has english speaking HUMANS i can talk to when i have an issue WILL get my business.

• 
  Priest of Syrinx (@GeorgeSHyde) reported 7 minutes ago

  @Rogers Houston I have a problem with you billing please look into your problem and fix it thanks , /DM me when your issue is resoled thank you. no this is not a drill please escalate your problem with communicating with your customers thank you

• 
  Oh Canaduh (@CanaduhOh) reported 8 minutes ago

  @RogersHelps nice! Huge outage middle of the 3rd place World Cup game, nothing on the website about it, and huge wait time when calling customer service. “Better together” my a**.

• 
  Cynthia Ronald (@CinRon2) reported 9 minutes ago

  On hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬

• 
  Ranjeet Ghumman (@ranjeetghumman7) reported 12 minutes ago

  Rogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers

• 
  Canadian Girl (@ClownsAreEvil) reported 13 minutes ago

  @alancross @Rogers Omg so is Bell! Tried to change one thing and it led to 3 weeks of trying to fix it afterwards! Canada's telecommunications companies suck.

• 
  John Tucci (@john_tucci) reported 14 minutes ago

  @RogersHelps How long should I stay on hold for? I’m at 1.75 hours now. Just help me please.

• 
  Chris P Bacon (@pozpiggy86) reported 16 minutes ago

  @RogersHelps I have a tech visit scheduled for tomorrow, but I'm not sure I understand the reason. It's a simple issue... Bury the damn cable. I've been waiting for over 2 months already.

• 
  Sharon Gregson (@sharongregson) reported 19 minutes ago

  No I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers

• 
  Dennis Aligned (@DennisAligned) reported 22 minutes ago

  @JayJanower @Rogers Just call and say your a new customer and they will send you to customer service very quickly