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Rogers outages and service status in Courtenay, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Courtenay, British Columbia

The most recent Rogers outage reports came from the following cities: Courtenay.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Manansood20
    Manan Sood (@Manansood20) reported

    @RogersHelps @Rogers Your team is still not addressing my actual issue and keeps sending what look like generic/AI-generated responses.

  • GunGnome
    Gun Gnome (@GunGnome) reported

    @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

  • Dia_Haddad
    Dia Haddad (@Dia_Haddad) reported

    @RogersHelps I have not seen customer service as bad as this. This is ridiculous. Last month then this month. I’m in the queue. Lets see…

  • DMadigin
    Anti-book banning (@DMadigin) reported

    @RogersHelps It was door to door sales and I ended up switching my; cell service (2 numbers), internet and TV service to Rogers based on the salespersons GUARANTEE that Rogers would pay the penalty to leave TELUS. I explicitly with emphasis told him I had JUST renewed with TELUS and there

  • damier247
    Jon Doe (@damier247) reported

    @RogersHelps I am livid and hate Rogers but it’s who bought Shaw communications and that’s what I have to deal with even after leaving them for Shaw, Can I get some support that’s not coming from your call center in India?

  • neerajmehra3
    Neeraj Mehra- Hotelier (@neerajmehra3) reported

    @RogersHelps Calling a customer at 9:00 PM to push a service upgrade is already unacceptable. What made it worse was the agent arguing with me and insisting that yes its the right time , Is this really how Rogers trains its call-centre agents? #north bay #rogers

  • passc79
    Meegs (@passc79) reported

    @Rogers @RogersHelps Been with Rogers for over 20 years. Never seen it this bad. It’s sad and pathetic. Been trying for 3 days to speak directly to a customer service rep to go over a few things on my account. This AI agent system is a joke. I want to cancel my service!

  • kennethdavid
    Kenneth Cheung (@kennethdavid) reported

    @UberJumper @Rogers Might be faster to open a new line and then cancel the old one. This is one area they really need to improve.

  • appleton_banana
    banana Appleton (@appleton_banana) reported

    @RogersHelps No, not a review. You used to be able to get customer service help for any subject on social media messr (ie fb) Now you are sent thru a rabbit hole of the Rogers website. I want to talk to a human not AI bot about being permitted to pay on the due date of my bill as I have been

  • paperbackhorror
    himself (@paperbackhorror) reported

    @RogersHelps Hey - we’ve been trying to get ahold of someone on the customer service phone line for a few hours now. Someone drove through a downed Internet wire severing service to my sister in-law’s house. Can’t get anyone to address it.