1. Home
  2. Companies
  3. Rogers
  4. Courtenay
Rogers

Rogers outages and service status in Courtenay, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Courtenay, British Columbia

The most recent Rogers outage reports came from the following cities: Comox Valley Regional District.

CityProblem TypeReport Time
Comox Valley Regional District TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • doubledouble416
    Toronto Guy (@doubledouble416) reported

    @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)

  • toddtalbot07
    Todd Talbot 🇨🇦 (@toddtalbot07) reported

    Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    My @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.

  • BookmarkMiner
    BookmarkMiner (@BookmarkMiner) reported

    PSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.

  • LJW61
    GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported

    @RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if I’m not home when they come around to fix a box that is in the laneway and I’m only notifying them as a courtesy. Horrible business practice. I’ll contact Executive Office.

  • yiya2110
    Tanya Gil (@yiya2110) reported

    @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

  • GoJays
    GoJays (@GoJays) reported

    @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

  • LJW61
    GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported

    @RogersHelps I requested Shaw come to my home on Sunday, August 16. You guys never showed up, you owe me a $75 credit. Shaw did finally come to my home on Saturday August 22 and did the work they needed to do. Two days later the box Rogers just worked on is ripped open wires are missing.

  • imaginovationz
    ARKN (@imaginovationz) reported

    @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

  • basherjam
    Brian (@basherjam) reported

    .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?