Rogers outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tarik K (@race207_1) reported 9 minutes ago

  @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

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  sarah (@dawnthehorizon) reported 12 minutes ago

  @RogersHelps I have 5G turned off, opting to use LTE and the same thing still happens in my home. Sometimes turning it into airplane mode then turning it off works, but it still will go into SOS mode. Simply put, I’ve never had this issue in my house until I upgraded, and got 5G access.

• 
  Rob (@screws1974) reported 14 minutes ago

  @Rogers in Aurora, internet was to be back at 7pm, then it was chabged to 8 now 9? No update on what the issue is. Can't even call to speak to anyone. Had a branch fall on our line this afternoon. It seems intact after I removed the branch

• 
  Paul Andersen (@pandersen) reported 14 minutes ago

  Getting a lot of reports of @rogers outage which seems wide spread - at least in Ontario. Calls failing to complete at high rate.

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  Curtis Martin (@CurtisMart32873) reported 15 minutes ago

  @Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start

• 
  kaleemullah (@kaleemullah19) reported 17 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 19 minutes ago

  Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to me with all manner of offers to come back. I’m frustrated. I can’t keep giving my organization excuse that my home internet is not working.

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 20 minutes ago

  @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService

• 
  Sonic Snafu 🇨🇦 🎶 (@Sonicsnafu2022) reported 20 minutes ago

  @RogersHelps Whats going on with your network and why cant I see anything in your website?

• 
  Radha ☮️ (@lemon_meringues) reported 21 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.