Rogers outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Todd Bealor (@ToddBealor) reported 7 minutes ago

  @RogersHelps Too nearly 90 mons to get through to support. After deciding that a replacement modem is required I found it extremely insulting that the technician tried to upsell me a to a “better” modem. Makes a person wonder if customers are just treated as $$.

• 
  Thank you for flying with SpaceX (@CovelloMassimo) reported 13 minutes ago

  @RogersHelps Hello, mobile service. In the last few months I know somethings happened on your end because multiple accounts on Rogers are experiencing dropped calls because we’re usually together. Not only dropped calls but calls that take forever to go through as well.

• 
  Ireney (@ireney33) reported 15 minutes ago

  @EdmontonOilers Too bad we won't be able to watch the games at all anymore. No more Hockey Night in Canada. @Rogers #Nhl Sad for Canadians. Smells like greed to me.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 19 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  Doug Wasser (@WasserDoug) reported 20 minutes ago

  @AlleyDalley @Rogers They are garbage ! Only want your money

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 25 minutes ago

  gone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps

• 
  hris bau (@hris2005) reported 25 minutes ago

  @RogersHelps Another standard response from Rogers help without actually helping. I have been waiting on the phone for hours with no solve.

• 
  Canadian Titan (@Canadian_Titan) reported 28 minutes ago

  @RogersHelps Do you know what the technical support wait time is?

• 
  Nikhil s (@sethni20) reported 30 minutes ago

  @RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation