Rogers outages and service status in Contrecoeur, Quebec

Problems in the last 24 hours in Contrecoeur, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Contrecoeur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D Crocker (@denncrocker) reported 2 minutes ago

  @RogersHelps I was told the number of boxes I had would still be free in my new agreement but I guess that's not the case. I've been a long time rogers customer , even going back as far as the early 1990's I think but this has left me very unhappy. While talking with your agent they did

• 
  James Hastings-Trew (@JamesHT) reported 2 minutes ago

  Damn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…

• 
  Pietro Cammalleri (@PCAMMALL) reported 3 minutes ago

  @RogersHelps May I communicate with one of your agents via DM to ask whether there is an Internet outage in my neighbourhood? Rogers [1 (888) 764-3771] is experiencing a high number of phone calls — I wasn’t even permitted to hold. TIA.

• 
  Chef Vivek Thakur ( Strategy & Operations ) (@VivekThakur1985) reported 6 minutes ago

  @RogersHelps My business Internet not working last 2 hours at langely Bc

• 
  Erin Casey 🇨🇦 (@erinislearning) reported 7 minutes ago

  @SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.

• 
  EagleBoneWhistle (@eaglebnewhistle) reported 16 minutes ago

  @Rogers having trouble explaining to the off shore customer service reps that I only want to speak with rogers employees who are working within the borders of Canada. I know I'm just a drop in a bucket, but I'm about to take business elsewhere.

• 
  Michael DelPiero (@MikeDelpieroX) reported 16 minutes ago

  @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.

• 
  Kapardhi (@KapardhiSarma) reported 16 minutes ago

  @Rogers when you have no possibility don’t promise.. you have pathetic service and you still charge the highest in the region. #leeches

• 
  Nishit Dey (@NishitDey1) reported 18 minutes ago

  @Rogers Why is it.. when getting a new connection.. you ppl will constantly call us.. once service is sold.. it takes ages for us to talk to real person.. Chat is a scam.. Anna waste of AI functionality and Chat agents don't have authority of anything

• 
  s. (@silmapps) reported 19 minutes ago

  @RogersHelps 2/3 Internet, land line and cable like they are automatically trying to avoid payments. It's a fkg ridiculously high price. Highest in the WORLD. Don't threaten them with cutting off services if your arrangement is not fulfilled, especially if they've never missed a payment