Rogers Outage Report in Montréal, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Montréal come from postal codes H3H, H1T, H1X, H4V, H1Y, H4N, H1H and H3S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Montréal, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 22: Problems at Rogers
Rogers is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Montréal, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Dorval, Laval, Longueuil, LaSalle and Greenfield Park.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
TV | ||
Wi-fi | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Anish Patel (@AnishPatel3006) reported from Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Gab (@gabityabi) reported from Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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thisIsT (@thisIsTlak) reported from Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Pguert 🇨🇦 (@pguert) reported from Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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stacie (@skarpontinis) reported from Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Pguert 🇨🇦 (@pguert) reported from Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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owais zahid (@owais_zahid) reported from Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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thisIsT (@thisIsTlak) reported from Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Oshan (@OshanDelisle) reported from Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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fabrice (@phabriss) reported from Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Anish Patel (@AnishPatel3006) reported from Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Wadih Zaatar (@wzaatar) reported from Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Apocalypesushi (@apocalypesushi) reported from Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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fabrice (@phabriss) reported from Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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phyl47 (@phyl47) reported from Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Delhi Buoy (@FakeUpSid) reported from Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Dave Coleman (@wrenchsays) reported from Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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S@n@ (@contAhrarian) reported
@RogersHelps today is the second time my home internet is down. I am working remotely and can't afford to have my connection disrupted. What is going on?
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Scott Wells (@RealScottWells) reported
@Rogers Having issues with pod. Called tech support. Waiting in queue for over 30 mins. Got an Agent who answered and then immediately hung up on me. Seriously?!! How can I file a complaint about this?
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NICHOLAS CHAN (@Chanman83) reported
@RogersHelps once again issues with my bill, charging me for a service that was canceled!!!
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Khashayar Habibi (@KhashayarHabib1) reported
@RogersHelps @Firthguy We have Internet issue connection this morning we are living in L4B. What is going on?
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Jonny (@Hello_From_TO) reported
@Rogers @RogersHelps I was wondering if anyone is reporting problems with their wifi pods. Mine have been offline all morning in Mississauga. Router is working fine, just can’t connect pods and have tried reset many times.
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Jay carlos (@thejaytc) reported
@RogersHelps So to be clear this is a wide spread issue and not just my place?
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Dave Wood (@carpenterdave4) reported from Innisfil, Ontario
@RogersHelps no TV in innisfil just black screen and sorry we are having trouble screen
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Bonnie Lee (@stitchlady) reported
@RogersHelps my wifi pods have been flashing since the middle of the night. I restarted my modem and unplugged them. Still flashing. Is there a problem?
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Anthony (@theandraos) reported
@RogersHelps is service down in Mississauga right now?
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shrikavan (@shrikavan) reported
@RogersHelps: one of the useless support channels I have ever seen. A new agent comes online every few hours and asking for case details & secure authentication. It's basically waste of time.