Rogers Outage Report in Montréal, Québec
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The latest reports from users having issues in Montréal come from postal codes H3H, H4N, H3G, H1H, H1X, H3A, H4W and H3S.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Montréal, Québec
The most recent Rogers outage reports came from the following cities: Longueuil, Montréal, Dorval, Brossard, Laval and LaSalle.
| City | Problem Type | Report Time |
|---|---|---|
 Longueuil |
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| Montréal |
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| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Traci Profenna
(@tprofenna) reported
@RogersHelps internet is down in central Etobicoke since 7:30 am.
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John Settino
(@JohnnyPR) reported
@RogersHelps 1 to 2 hour wait for phone help is awful. No response to text request for help pretty annoying. No way to update credit card online. Seriously.
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Molly Miksa
(@MollyMiksa) reported
@JDintheskies @Rogers Rogers did help me, and gave me a substantial price reduction, after I publicly complained here. Their customer service reps have always been pretty great in my experience, but this system is terrible. (I shudder to think of Bell.) It's a systemic issue. Gov't policy could help?
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alexotos
(@otosalex) reported
so uh, @RogersHelps when are you going to sort out the terrible customer service and even more pathetic service you all provide? The last two weeks have been a nightmare to do anything on your service.
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Robin Taub CPA, CA
(@robintaub) reported
@Rogers is there an outage in toronto midtown?
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· 𝚜𝚎𝚟𝚢𝚗. ☾
(@suchawayst) reported
Hey @RogersHelps what the hell is going on? Your service has been down for 18 hours now, and we can’t even get an update or an ETA from you guys. Am I going to have internet at some point today or what? Ffs.
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Graeme
(@needmycaffeine) reported
@RogersHelps I have ignite only. Why when I call in for support and go through the options and wait.. people answer and then tell me that they can't help with ignite and need to transfer me to ignite.. and I wait all over again Why don't you route ignite customers properly?
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Christopher Walsh
(@cottagescape) reported
@RogersHelps Yes I get that now. Seems totally wrong that Rogers is stopping me from viewing my content on my PVR ! The rep that I talked to should have told me that when I called in to cancel! Typical bad service from #ROGERS
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Angela C
(@dowantmakeup) reported
Fun fact: @RogersHelps will say the setup fee will be credited back in the next bill cycle, then say they can't help you and tell you to go to their retail store to sort it out, to no avail (twice, in a pandemic) 🙃
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Angela C
(@dowantmakeup) reported
@RogersHelps So what should I do when the store is insisting I have to call to get help on this?