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Rogers outages and service status in Montréal, Quebec

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Montréal, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 21, 4:44 AM EDT.
  • 51% Internet (51%)
  • 20% Wi-fi (20%)
  • 9% Total Blackout (9%)
  • 7% E-mail (7%)
  • 7% Phone (7%)
  • 5% TV (5%)

The latest reports from users having issues in Montréal come from postal codes H4N , H3H , H1Y , H1T , H1H , H1X , H3L and H3W .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montréal, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, and Longueuil.

CityProblem TypeReport Time
Montréal Wi-fi 4 hours ago
Montréal Internet 14 hours ago
Montréal Internet 1 day ago
Montréal Wi-fi 2 days ago
Montréal Internet 3 days ago
Montréal E-mail 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Montréal, Quebec

Latest outage, problems and issue reports in Montréal and nearby locations:

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • mariuch10
    Mario Sagarrica (@mariuch10) reported from Montréal, Quebec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • NinaTheWanted93
    glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • melojeffrey
    Melo. (@melojeffrey) reported from Montréal, Quebec

    How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnQPublic100
    JQP (@JohnQPublic100) reported

    @Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    Wow.... I've barely had you for a week and @Rogers your customer service already blows

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

  • jcgamache2001
    J.C. (@jcgamache2001) reported

    @RogersHelps 2hrs on hold, I want to cancel now, im mad

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @RogersHelps @jayjimshier Hey, that's really stupid you know. Maybe be better at this.

  • WasanJajouPart2
    GodWins (@WasanJajouPart2) reported

    Twice I tried to post an issue with @Rogers and despite receiving a message that my post went through, it's not there🤔

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???

  • RRCCowner
    Angela F. (@RRCCowner) reported

    @Rogers You guys manage Fido. Go ask Terrie Tweedle. He will like this one. I use @FidoSolutions I need two phones and the weirdest payment arrangement ever I’m about to be in the news. I know. It’s ********, clutch your pearls. It’s medical and I’m an awesome person totally worthy of some support from awesome companies. Nice pearls. I need a month to pay my phone bill. TLDR Long story. Whistleblower gets fake donation that locks up my bank account from the GoFundMe. Has Parkinson’s so didn’t renew my DL. need ID to unlock bank account Oh. So not so long. Got ID but receipt from service BC isn’t enough. We need the actual ID so with my banking world disabled I’m kinda stuck. I’ll pay it but I need time to get ID. The phone thing? I hate seeing Brad frustrated because it refuses to hold a charge unless it’s perfect. Right charger. Right pressure on charger by hanging it. Waiting all night and it still has 11%. I’m new at this. But I’m all about justice. Nice to meet you.

  • JonesyGord
    Gord Jones (@JonesyGord) reported

    @RogersHelps Why would I waste my time if you can't see what your own network is broadcasting? @OLG_CA @CRTCeng

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @RogersHelps Where do i start? Mobile app drops internet connection (other streaming apps seemingly do not), recordings missed, recordings saying you're finished watching 5 minutes in. Fast forward or reverse do the opposite. Stop or exit button frequently unresponsive. 2 tvs same issues