Rogers Outage Report in Montréal, Québec

@RogersHelps I hope you find my dm soon and got to get a solution.

@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on

@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

@RogersHelps How much loud will I have to speak for you to hear my problem? 😲

I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

@iamKokoD @DanPriceSeattle @Rogers Awful

@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

@JaayPersaud @Rogers Worst company on the planet. 🗑

Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

@RogersHelps Your team has been of zero assistance, and as such I will be looking to leave by the end of my next billing cycle. My service has actually gotten worse despite paying 60.00 more per month.

@RogersHelps so tired of this guys. How do I get a clean, new piece of hardware? Why on earth is it so difficult to get a service I am paying for?

@RogersHelps Ok @RogersHelps you did a good job today. I was ready to move on and you have retained me as a customer.

@Rogers worst experience ever.... have no connection with Rogers but still getting e-bills and none of the representatives able to help ...would never recommend anyone

@RogersHelps sudden cable/internet outage in West London any etr ?

@RogersHelps are you having outages in Orangeville? Seems my whole street is down?

@RogersHelps You guys need to fix your 'Rogers Bank' call system with @Mastercard Either I call you and it hangs up or you call me and it hangs up. I'd love to answer but your automated system is not picking up that I'm saying hello multiple times in multiple levels of loudness

@Rogers At the very least you could notify customers you will be impacting on such and such a day do they can make alternate arrangements. Instead I'm actively working and get wiped out without warning. Terrible customer service and support.

@RogersHelps fix the wifi in Byron London Ontario please I want to watch YouTube before going to bed🙄

@RogersHelps I’m experiencing no internet connection in East York. Problem reoccurring since morning. How long until issue is resolved? Is this an area wide outage?