Rogers outages and service status in Montréal, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Montréal, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 4:39 PM EDT.
- Internet (52%)
- Wi-fi (24%)
- TV (11%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
The latest reports from users having issues in Montréal come from postal codes H3H , H4N , H1Y , H1X , H1T , H4V , H1H and H3L .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Montréal, Quebec
The most recent Rogers outage reports came from the following cities: Montréal, and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Internet | 53 minutes ago |
|
Montréal
|
Internet | 10 hours ago |
|
Montréal
|
2 days ago | |
|
Montréal
|
TV | 3 days ago |
|
Montréal
|
Wi-fi | 3 days ago |
|
Montréal
|
Total Blackout | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Montréal, Quebec
Latest outage, problems and issue reports in Montréal and nearby locations:
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fabrice (@phabriss) reported from Montréal, Quebecafter 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Anish Patel (@AnishPatel3006) reported from Montréal, Quebec@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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fabrice (@phabriss) reported from Montréal, Quebechey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Mario Sagarrica (@mariuch10) reported from Montréal, Quebec@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
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thisIsT (@thisIsTlak) reported from Montréal, Quebec@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Oshan (@OshanDelisle) reported from Montréal, Quebec@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Wadih Zaatar (@wzaatar) reported from Montréal, Quebec@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Melo. (@melojeffrey) reported from Montréal, QuebecHow ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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thisIsT (@thisIsTlak) reported from Montréal, Quebec@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Anish Patel (@AnishPatel3006) reported from Montréal, Quebec@RogersHelps I hope you find my dm soon and got to get a solution.
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owais zahid (@owais_zahid) reported from Montréal, QuebecI am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec@Rogers ...getting back to me for the details of this horrible situation.
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Gab (@gabityabi) reported from Montréal, Quebec@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec@Rogers @Apple My iphone battery sucks, how can I fix it
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Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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RajniApple (@AppleRajni) reported from Montréal, Quebec@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BBrewda (@BBrewda) reported@Rogers waited on hold for 3 hours to discuss pending increase of fees ONLY for your automated response to end the call on me. What a waste of my time! Terrible customer service! Increasing my internet by 7 dollars/mth and phone by 5 dollars/mth What a joke! @RogersHelps
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Rich (@GRichM77) reported@MikeDelpieroX @RogersHelps @Rogers they sold a promo plan with a phone that is not even compatible with the network. it's bush league
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Rational Posts™ (@rationalposts) reported@geoffreyfalk @JustMeJamie64 @Rogers The Capture Regulators Problem.
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F-Word Scissorhands (@The_Dumbening) reported@settofaze @Rogers Please Note: I am not in favour of it getting cancelled (**** Rogers and everything they've done the last 12 mos)
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Nadalie (@nadaliebardo) reported@Rogers wow y wow wow down again!!!!!!!!!!!!!!!!!!
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💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported@RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.
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Sue Farah (@suefarah_) reported.@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.
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PattyD_fore (@bigweeels) reported@RogersHelps Your new AI virtual assistant is absolutely terrible. It took me three phone calls and at least four if not, five times as long to simply pay a bill today than it used to take me when I used to just go through the phone prompts using my keypad. What are we doing here
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Aakash (@aakashkapadia) reported@RogersHelps An hour on hold, a sudden dial tone, and zero solutions. @Rogers executives are pulling in millions while their support team literally just unplugs the phone to hit their KPIs. The most expensive, useless network in North America. #rogers
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Bobster Claws (@bob_claws) reported@OILanatude @Rogers @telusmobility Yessssss! Mysteriously my Roger’s bill jumped $5 a few months ago and has stayed there for that time. Telus used to do this too. It’s so shady and more people need to call them out on it. It never happened with Shaw. 👀