Rogers outages and service status in Coteau-du-Lac, Quebec

Problems in the last 24 hours in Coteau-du-Lac, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Coteau-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Brown 🍁 (@thatgrrl) reported 2 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 3 minutes ago

  @RogersHelps A ****🤬🤬🤬🤬🤬🤬 joke!!!

• 
  Mahdi (@msh_1486) reported 3 minutes ago

  @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

• 
  Kevin F (@Kevin1141531) reported 7 minutes ago

  @KimmyG6 @RogersHelps Worked there from 2007 to 2014. So glad I don't work there now. This company is so awful. Use CCTS it forces rogers to act and it lodges an official complaint against them too.

• 
  Georgiana Balanica (@GeorgianaB83826) reported 8 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  MW (@marcuswaters) reported 8 minutes ago

  @Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

• 
  Grittygirl88 (@grittygirl88) reported 9 minutes ago

  Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

• 
  ec87 (@chuter87) reported 10 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Are you this stupid in real life or only on here?

• 
  J Hanna (@JohnHanna86) reported 17 minutes ago

  @RealDonBradshaw @BlueJays @Rogers WTF are you griping about ? They’re showing the fans what he looks like in Jays blue. No harm no foul. There’s a lot stuff to whine about this year but this isn’t it.

• 
  EG (@Evan_Gray) reported 22 minutes ago

  @RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?