Rogers outages and service status in Coteau-du-Lac, Quebec

Problems in the last 24 hours in Coteau-du-Lac, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Coteau-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhinav Mittal (@iabhinavmittal) reported 6 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  T Baines (@TBaineMaine) reported 8 minutes ago

  @GinoHard_ @Rogers @FriedgeHNIC That’s what happens when you let bean-counters run the show - you get myopic strategic vision. Those 2 guys have personalities that are considered marketing assets that support sustained viewership. Holy **** you ******* are dumb at your Bloor St ivory tower.

• 
  GoJays (@GoJays) reported 10 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  GenXHockeyMom🇨🇦 (@CanadaMom73) reported 12 minutes ago

  @JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.

• 
  The Impatient Tourist (@ImpatienTourist) reported 15 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Robert0629 (@frbolo) reported 19 minutes ago

  @buzzilio365 @RogersHelps My outage is been out since 3:30am this morning now your telling me won’t be back until 3:30pm September 1

• 
  Cristina Aiello (@caiello2) reported 19 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  BNKB (@banknotekb) reported 22 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Clint (@clintculture) reported 28 minutes ago

  @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

• 
  Michael DelPiero (@MikeDelpieroX) reported 28 minutes ago

  Hi @Grok did @Rogers Fido let fraudsters access one customer’s account 5 times, even after he added a security PIN and secret questions? And did Canada’s Privacy Commissioner find employees bypassed authentication, exposing his personal info? Why so little attention? @RogersHelps