Rogers outages and service status in Dundalk, Ontario

Problems in the last 24 hours in Dundalk, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dundalk, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Dundalk, Ontario

Latest outage, problems and issue reports in Dundalk and nearby locations:

• 
  j k (@jigmack) reported 45 minutes ago from Shelburne, Ontario

  @RogersHelps hi iam from Shelburne Ontario internet has been down since 11.30 today any idea when will it be operational.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 5 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Randy (@randyvancity) reported 6 minutes ago

  @Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app

• 
  Fred (@FjSaikaly) reported 6 minutes ago

  @JayGenXer @Rogers That’s what happens when the farm out their tech support to other countries…you’re lucky it’s only 1.5 hours.

• 
  alleykat (@katsass1) reported 7 minutes ago

  @JayGenXer @Rogers Im wlakinf away form them after multiple years their customer service has gone to **** and they'll pricing is unreasonable

• 
  BNKB (@banknotekb) reported 7 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Carrie Longbottom (@csboucher78) reported 9 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 10 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Salty Albertan (@FringedCanuck) reported 12 minutes ago

  @JayGenXer @Rogers Rogers is a **** company run by a pos CEO

• 
  Billa (@hello17755) reported 13 minutes ago

  @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

• 
  FARHANA (@Farhana27610134) reported 15 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!