Rogers outages and service status in Shelburne, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Shelburne, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Shelburne, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Shelburne, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 13: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shelburne, Ontario
The most recent Rogers outage reports came from the following cities: Orangeville.
Community Discussion
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Rogers Issues Reports Near Shelburne, Ontario
Latest outage, problems and issue reports in Shelburne and nearby locations:
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Nancy Claridge (@NancyClaridge) reported from Orangeville, OntarioSo 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge
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Jason Miles (@PhotoMediaGuy) reported from Orangeville, Ontario@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.
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A. Dish (@andrewjdisher) reported from Orangeville, OntarioSo @Bell doesn’t bring internet to our neighbourhood.. just @RogersHelps .. but we’re done losing service during work hours.. Maybe @starlink is the way to go..
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j k (@jigmack) reported from Shelburne, Ontario@RogersHelps hi iam from Shelburne Ontario internet has been down since 11.30 today any idea when will it be operational.
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𝙹𝚊𝚜𝚘𝚗 𝙼𝚒𝚕𝚎𝚜 (@PhotoMediaGuy) reported from Orangeville, Ontario@RogersHelps I have replied to your reply. I’m down again.
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Kriztoper 🇨🇦 (@kriztoper1978) reported from Orangeville, Ontario@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.
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Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario@startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!
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A. Dish (@andrewjdisher) reported from Orangeville, OntarioWe keep on losing @RogersHelps during working hours at home. Not helpful. @Bell doesn’t service our area. Maybe Starkink through @SpaceX is the way to go…
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Sandy 'Captain Typo' Stuckless (@SandyRStuckless) reported from Orangeville, OntarioSorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar
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𝙹𝚊𝚜𝚘𝚗 𝙼𝚒𝚕𝚎𝚜 (@PhotoMediaGuy) reported from Orangeville, OntarioHey @RogersHelps any idea why we are down again (almost daily occurrence) at Parkview and Lawrence in Orangeville? L9W4H7 Can we please stop these mid-day outages?
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A. Dish (@andrewjdisher) reported from Mono, Ontario@RogersHelps looks like we have another day of exceptional service. #sarcasm Not internet at home again. Hard to work from home when this happens ..
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Kriztoper 🏳️🌈 (@kriztoper1978) reported from Orangeville, OntarioOn the phone for an hour with @RogersHelps just to be told to go to the store. Guy at the store looked pissed off to have to open the door for me (locked for security reasons) then was so rude I ended up walking out. It shouldn’t be this hard to try and purchase an Apple Watch!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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RogerThat™ (@RogerMi1954) reported@JayGenXer @BrendaShawPEng @Rogers Roger's customer service really sucks !!! 🤬
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Clint (@clintculture) reported@Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x
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Tanya Gil (@yiya2110) reported@RogersHelps Is there an internet outage in Edmonton? We're in the west end.
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Michael DelPiero (@MikeDelpieroX) reportedHi @Grok did @Rogers Fido let fraudsters access one customer’s account 5 times, even after he added a security PIN and secret questions? And did Canada’s Privacy Commissioner find employees bypassed authentication, exposing his personal info? Why so little attention? @RogersHelps
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Mk_leds (@mk_leds) reported@JayGenXer @Rogers Do not choose Rogers it’s very hard to speak to anyone for service
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GoJays (@GoJays) reported@RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??
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Clint (@clintculture) reported@RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE
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heather (@howisthismylif) reported@JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.
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BURNSY99 (@rgross36) reportedHEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?