Rogers outages and service status in Dunham, Quebec

Problems in the last 24 hours in Dunham, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dunham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simos (@CMAK_R) reported 9 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  Andrea JA (@Godblessedchild) reported 11 minutes ago

  Trying to reach you since Monday with no response! I urgently need help with a pending move and need internet to work. This customer service is beyond disappointing. Someone needs to contact me ASAP! @Rogers

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  My @RogersHelps @Rogers wifi being down almost every week and them not doing anything about it and me still paying full bills when I can’t even work from home anymore and I’m already maxing my mobile data because I’m just working from home via hotspot now is infuriating.

• 
  kakes (@kerrykakes) reported 17 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Toronto Guy (@doubledouble416) reported 21 minutes ago

  @RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  Medeiros M (@Medeiro34452245) reported 23 minutes ago

  @RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,

• 
  Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported 23 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

• 
  AJ Quann (@ajquann2003) reported 29 minutes ago

  @RogersHelps I have been back and forth with customer support for weeks over this. Can someone explain why new customers with the Ultimate TV and Internet (2.5 Gbps) with StreamSaver get WiFi 7 included, but despite me having this plan, I cannot? I am on fibre fyi.

• 
  Robert Dobalina (@VickVinegar007) reported 30 minutes ago

  @1987boy25 @AustonStachews @Rogers The market sets the price. If those don’t sell they’ll lower them. The problem is the people buying them

• 
  Stephen Cunliffe (@scunliffe) reported 31 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.