Rogers outages and service status in Dunham, Quebec

Problems in the last 24 hours in Dunham, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dunham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 6 minutes ago

  @RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a

• 
  Fred Randell (@menewfie) reported 9 minutes ago

  @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

• 
  MO (@mkmaster0003) reported 12 minutes ago

  @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

• 
  _.damien5 (@damienvermande5) reported 12 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Stephen Cunliffe (@scunliffe) reported 17 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  BookmarkMiner (@BookmarkMiner) reported 17 minutes ago

  @Rogers support is ******* atrocious

• 
  SJ (@cafveteran) reported 18 minutes ago

  @Rogers And now I'm being told to call a different phone number. Ridiculous the amount of time that I'm wasting on these issues. I always had to be called to be transferred to a different customer service number to fix the address issue that I've been trying to resolve for over a year. Guess what, I'm on hold, again.

• 
  Nick Graham 🆖 (@therevngraham) reported 18 minutes ago

  So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 20 minutes ago

  @RogersHelps I need help I need customer services to reach me as soon as possible I need to stop my Sim and finish services it is charging bills and I am not using it since 3 months since I left

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 20 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold