Rogers outages and service status in Dunham, Quebec

Problems in the last 24 hours in Dunham, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dunham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 6 minutes ago

  We got our @Rogers modem today and they are already going through an outage lolol.

• 
  Sandra A (@Sandy_DEWfan) reported 7 minutes ago

  @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

• 
  CatastrophiConfusion (@canadianatlarge) reported 9 minutes ago

  @RogersHelps @savemilkweed HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Tom Royce (@TomRoyce) reported 16 minutes ago

  @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

• 
  BlindLiberalism (@BlindLiberalism) reported 18 minutes ago

  @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 18 minutes ago

  @RogersHelps They couldn’t even take down my phone number on a piece of paper to call me back!!!! A ****🤬🤬🤬🤬🤬🤬 piece of paper!!!

• 
  Kim Melnyk (@MelnykKim) reported 23 minutes ago

  Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

• 
  Maureen (@mbbrennan) reported 26 minutes ago

  @RogersHelps What was with the Internet this morning in SW Calgary? Lost three hours of productivity. I am a former Shaw customer. #yyc

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 26 minutes ago

  @RogersHelps Over an hour late for a technician and when I call I’m on hold & forced to listen to the torture of bad music-that sounds like you recorded it on to tape from a bad AM station and you wonder why customers are upset when the agent comes on line!!

• 
  Luker (@Ryan3Luke) reported 31 minutes ago

  @RogersHelps this is ridiculous that calling about no service and being told wait 3 days. It showed a repair was made and there is no outage. I’m telling you there is. #WhatdiscountDoIGet