Rogers outages and service status in Dunham, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Dunham, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Dunham, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dunham, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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CanadaSam53 (@canadasam53) reportedGotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times
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MW (@marcuswaters) reported@RogersHelps I refer you to my original post Eric. I simply want to talk to a customer service agent who has some idea of how things work and some internal gravitas to fix customer issues. As a customer of over 10 years this is but a small ask.
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Georgiana Balanica (@GeorgianaB83826) reportedHey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!
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Larry Matthews Jr. (@WantHeat) reported@RealDonBradshaw @BlueJays @Rogers Brain is rotted. Seek help.
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Kevin F (@Kevin1141531) reported@msh_1486 @RogersHelps Absolutely! If you wanna share how the complaint got resolved it would be interesting to know. Good luck.
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Nadalie (@nadaliebardo) reported@RogersHelps Why is there an outage for the second time this week? Third time if I count the TV being down. I have to work. Be reliable.
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Kent Knox (@gunz89) reported@Rogers doesn't service the place we moved to, (Warman,SK from Saskatoon, SK) but are still going to charge us the $400 early cancelation fee. That seems pretty crooked to me. 🤬🤬🤬 @GlobalSaskatoon @ctvsaskatoon
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GC (@xoxosandgo) reported@RogersHelps Horrible company, cannot get through a single agent, I can't even get them to close my account, I want to file a case against your organization for poor customer service
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🇨🇦mathien17_ (@mathien17_) reported@Rogers your customer services sucks.
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So Mino (@storytellrwendy) reported@Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.