Rogers Outage Report in Edson, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edson, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian James
(@AdrianJames21) reported
@RogersHelps @Rogers I spent 3 hours on hold and then another 2 hours with multiple reps to finally tell me they have a technical issue and cant see the offer I was given by the first rep. I called to make a change to my plan. I was told to call back in a day or two. ?????!
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Jonathan Sher
(@SherOnHealth) reported
@CCTS_CPRST @Rogers At live chat at @Rogers two departments have shuttled my concerns and requests seven times, each insisting only the other could fix the problem. That's over nearly four hours. Also waited hours on the phone for an agent who was kind but so far unable to help.
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Fiery Pup
(@PupFiery) reported
@RogersHelps I waited over an hour, & was advised by a great customer service rep that they'd get someone to call me back in 5 bs. days, which is alright. They were also in a queue, moving from 10 to 9th place in about 10 minutes. Their staff are great, I hope I get a resolution soon tho.
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Reiko Koyama
(@reikokoyama79) reported
@Captain_Shot72 @RogersHelps Wouldn't it be nice if we actually got the level of service we actually pay for? Almost $400 a month to sit on hold for 20 minutes, and deal with a foreign call center. This is getting outrageous. If I got platinum service, I wouldn't ***** about the bill.
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Fiery Pup
(@PupFiery) reported
God, the day @RogersHelps actually does something right, for the first time in their lives - I can't imagine working at a company that incompetent, with such incompetent people, constantly, 24/7. I have to wait on hold over 3 hours, again, to fix their system issues. They owe me
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Jashkirat.V
(@JassiV07) reported
@Rogers Seriously I need to wait 2 hours to talk to a representative. I am 100% moving my customer service to @Bell. This is horrible tbh.
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William B
(@Bigbianbrand) reported
@Rogers @RogersHelps Hi, my wifi network has been down for almost 18 hrs, any info about when it will come back? I live near Don Mills&Finch, North York.
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Jonathan Sher
(@SherOnHealth) reported
How many @Rogers customer service agents does it take to screw (in a) customer? Four and counting at the telecom giant today, each one saying another department was responsible for a screw-up by the company. Thanks to @CCTS_CPRST for its efforts to help.
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daniel kowbell
(@duncanidaho66) reported
You fixed my email Sunday by Tuesday it wasn't working again, Bell is in my building as we speak, loved ya but leaving ya...very soon. Don't ask me to dm you,did that already...epic fail and please don't call me for new products until you fix what I already pay for. @RogersHelps
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Sunshiny Bright
(@sunshiny_bright) reported
@Rogers how do I contact someone about my website you host? Trying to access my site and having trouble