Rogers outages and service status in Cobourg, Ontario

Problems in the last 24 hours in Cobourg, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cobourg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Cobourg, Ontario

Latest outage, problems and issue reports in Cobourg and nearby locations:

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 12 minutes ago from Alnwick/Haldimand, Ontario

  @eagles5o7 @Rogers Same here! I've just had totally inept service!

• 
  smccaughey (@smccaughey) reported 17 minutes ago from Cobourg, Ontario

  @RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.

• 
  Camille Chambers (@camille31712987) reported 18 minutes ago from Cobourg, Ontario

  @RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!

• 
  smccaughey (@smccaughey) reported 23 minutes ago from Cobourg, Ontario

  @AboutRogers @Rogers Use of the term "intermittent" is not a good description of the service I had today. I had NO service ALL DAY.

• 
  Tom Spencer (@csspostal) reported 33 minutes ago from Port Hope, Ontario

  @RogersHelps Talking to support on Facebook messenger now say guaranteed me Rogers website doesn’t have a phishing URL installed

• 
  Tom Spencer (@csspostal) reported 40 minutes ago from Port Hope, Ontario

  @Rogers Too bad not even a year in to my current phone maybe for the iPhone XII

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 48 minutes ago from Alnwick/Haldimand, Ontario

  @RogersHelps So yesterday I do an order for wireless home internet in your Chat. I get a conf# and promise of email w/i hour with appt time. No email. I call today & order was CANCELLED bc they phoned an old defunct # not the # I pay you for each month!? So they just cancel? WTF

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@Adam_LPARMY) reported 7 minutes ago

  @JayGenXer @Rogers dude im in the phone with them now....first off i cant understand a word theyre saying ...they sold me on an upgrade to internet 1000 and its twice as slow as before the upgrade ...now they wanna charge me $200 for a tech to come fix it LOL @Rogers is a SCAM!

• 
  Ryan Kelly (@nolookdroppass) reported 17 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  Unplugged Game Boy (@UnpluggedRetro) reported 17 minutes ago

  @RogersHelps my mom has no Internet therefore no more tv. She’s going to call me to talk. Please fix her tv and Internet .

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 18 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  BNKB (@banknotekb) reported 18 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Jimmy Korderas (@jimmykorderas) reported 20 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Grant D (@pyeinburnaby) reported 22 minutes ago

  @HockeyPatrol **** @Sportsnet and @Rogers

• 
  KIRO Service Consultation (@ampharan) reported 22 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Ria Riaz (@RoastedKeyboard) reported 28 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Tony (@Tony45190554669) reported 30 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!