Rogers outages and service status in Fernie, British Columbia

Problems in the last 24 hours in Fernie, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fernie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Gudmundson (@BrianOakely) reported 5 minutes ago

  @RoastedKeyboard @Rogers Their actual product is also the worst. 20+ drops a day, Cable Internet, Winnipeg, for only $100 a month. They have stated their cable needs to be replaced, yet refuse to do so. "Screw you, we have regulatory capture!"- xoxo @Rogers

• 
  rrcool 🇨🇦 (@rrcool53) reported 8 minutes ago

  @RogersHelps How can I tell if I have 2.4 wi-fi. My wireless camera requires it and won’t connect. The network works fine with my phone and laptop but is not named SHAW-???? 5.0

• 
  Techie (@techie_in) reported 8 minutes ago

  Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

• 
  Tim Wilkins (@timmikewilkins) reported 9 minutes ago

  @TruthFringe @Rogers Rogers is doing the same as everyone does. The guy at your door is pushed and trained to get you to agree in anyway he can. Rodgers it self is the problem

• 
  Sandra A (@Sandy_DEWfan) reported 15 minutes ago

  @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

• 
  chrisc (@nl_rock) reported 15 minutes ago

  @RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue

• 
  KookieLuvver (@KLuvver) reported 16 minutes ago

  @Travisdhanraj @Bell @Rogers is worse. My visa expired and tried to update. On hold for over 3h. I called to “add” to my package and that’s how I got through. They told me of some offers and I would think about them. Ten mins later, I get emailed details of my new contract! I never confirmed!

• 
  CatastrophiConfusion (@canadianatlarge) reported 16 minutes ago

  @Rogers HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Jeff Jones (@thewiredserf) reported 18 minutes ago

  @Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.

• 
  I'm Big Ern (@MisterMcCracken) reported 23 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You know everyone has done this when players get traded for DECADES! There's still time to take this tweet down.