Rogers outages and service status in Fernie, British Columbia

Problems in the last 24 hours in Fernie, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fernie, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Repenix (@Repenix) reported 17 minutes ago

  @RogersHelps i don't have internet, according to your outage map it should be working and there's no way for me to report the outage as there's a high volume of people already calling in.

• 
  Levi (@ridethevibes29) reported 20 minutes ago

  @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

• 
  Laura (@laurapott) reported 24 minutes ago

  @RogersHelps @ahmadbabar Same here. Internet is down and your outage map is not working. Had to check elsewhere to get info and your helpline hung up almost immediately because of high call volume.

• 
  Adam Lisk (@AdamLisk) reported 25 minutes ago

  @RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)

• 
  Not Op Cue (@NotOpCue) reported 27 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Just Steve (@StephenColley18) reported 27 minutes ago

  @1714tak @RogersHelps **** game? Hardly.

• 
  Noah sans Ark (@lunchbox_23) reported 28 minutes ago

  @RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 29 minutes ago

  @RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.

• 
  Faisal (@faisal_) reported 29 minutes ago

  Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?

• 
  Madam Boring (@Carleey) reported 30 minutes ago

  @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?