Rogers outages and service status in Fingal, Ontario

Problems in the last 24 hours in Fingal, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fingal, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fingal, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

City	Problem Type	Report Time
St. Thomas	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Fingal, Ontario

Latest outage, problems and issue reports in Fingal and nearby locations:

• 
  John Peters (@truckingsparkie) reported 15 minutes ago from St. Thomas, Ontario

  @Rogers I still don’t have a phone 2 days after the outage

• 
  Kyle A (@AverillKyle) reported 28 minutes ago from St. Thomas, Ontario

  @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

• 
  Lisa Brandt (@lisambrandt) reported 51 minutes ago from Central Elgin, Ontario

  Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

• 
  A Zruna (@zibzer) reported 59 minutes ago from St. Thomas, Ontario

  Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 4 minutes ago

  @RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable

• 
  Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported 4 minutes ago

  @RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.

• 
  Jennifer Drader (@jenniferdrader5) reported 5 minutes ago

  @RogersHelps I called in. Waited for 2 hrs, they told me they were going to transfer me to technical support. Then message came that said we have higher call volumes and hung up. No reason or timeliness given. Why is there no service update showing this is being affected

• 
  Bluebird (@BluebirdX11) reported 5 minutes ago

  @RogersHelps Not a small number in SW it is pervasive based on those I’ve spoken with. So the marker on the website calling this a small SE problem is not true.

• 
  Kazim (Kaz) Kanani (@kazkanani) reported 18 minutes ago

  @Rogers @RogersHelps I've been on hold for over an hour to get some tech support...how much longer do I have to wait?! Calls have always been answered within 30 min... what's the deal?! #poorservice #customerservice #hold

• 
  Bonnie Lee (@stitchlady) reported 20 minutes ago

  @RogersHelps @andyshen_ca I'm not sure why you keep suggesting Live Chat. Last time I tried that there were 52 people ahead of me in the queue - its just as bad as being on hold on the phone. Rogers needs more customer service people who are available! @andyshen_ca

• 
  Surya Mankotia (@MankotiaSurya) reported 22 minutes ago

  Absolutely worst customer service experience with @Rogers @RogersHelps. Moved to a new house a week ago and still have no internet because I’m stuck in a loop of waiting on hold for 2–3 hours daily just to have the line disconnect. Please reach out.

• 
  BURNSY99 (@rgross36) reported 22 minutes ago

  @Sportsnet the @BLUEJAYS fanbase is WORLD SERIES based ONLY. They have ZERO INTEREST in WILD CARD races. They ARN'T sports fans. Just BAND WAGON jumpers. JOIN the crowd. NO WORLD SERIES NO FANS. NO FANS big trouble for @ROGERS

• 
  Frederick Smith (@agooddoggyX10) reported 23 minutes ago

  @RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?

• 
  Christopher Castle (@Scissorb0i) reported 23 minutes ago

  @RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?