Rogers outages and service status in St. Thomas, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in St. Thomas come from postal codes N5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St. Thomas, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 27 days ago |
Community Discussion
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Rogers Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Bitcoins (@FrankiegotFit) reportedWhy does your customer service suck so much? @Rogers
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John Tucci (@john_tucci) reported@RogersHelps How can I? Most of the time you go through the verification and then it says that they are too busy and hangs up. I had to call the sales department and get her to put me through. After support answered, he wasn’t helpful at all. I asked to pass me on to the cancellations.
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Kyle 🤌 (@Regen_Kyle) reportedDaily reminder that @Rogers is a garbage corporation.
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nodnarB (@DarthBC) reported@Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.
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Clino (@_clino_) reported@RogersHelps I just waited it out but it cost me my weekend league games. Tech support was too slow
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sandeep kumar ch (@sandeepkumar_ch) reported@RogersHelps I've already raised a billing dispute and spoken with customer support. It feels like no effort is being made to review the actual invoice details, and I'm simply being told that the bill is correct. I'm looking for a proper review of the calculations and a clear explanation.
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Orange Cone (@CanadianPylon) reported@TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps This is how stupid AI is . Turn this BOT off an actual person should know that after 7 hours and 4 chat connections we’ve done that about 30 times….
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Zeall S. Mehhta (@zeal_mehta) reported@RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?
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Shawna R (@shawna_r80) reported@RogersHelps Yup, already given up. Moving a few spots forward in 20 minutes means one loooooong wait to speak to tech support. PSA for future Rogers customers - don’t say you weren’t warned. Your customer service is an absolute joke. Be embarrassed.