Rogers outages and service status in St. Thomas, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in St. Thomas come from postal codes N5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near St. Thomas, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 8 days ago |
|
St. Thomas
|
Internet | 18 days ago |
Community Discussion
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Rogers Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin (@kevcpm) reported@RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?
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Vicky Baum (@vickyrobinbaum) reported@Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.
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Daisy E. Birch (@DaisyBirch59) reportedSo I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.
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Stephen Cunliffe (@scunliffe) reported@RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.
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Vale Sol (@ValeSolS) reported@RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedThank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.
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Rohit Kumar (@rohitt25) reported@Rogers I felt cheated as my contract is breached by you - I signed my contracg at $35 and my bill is double. Though, I confirmed with customer service twice and got assurances, but I got charged doubled.
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Jeff B (@jeffbhere) reported@Bell your customer service is the worst in the world 19 yrs as a customer 6 hrs dealing with an issue Your loyalty is insulting offering a $15 credit bc im such a good customer and loyalty will do anything to keep me Guess im done and you dont care @Rogers happy to chat
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Geoff aka Holdfast043 (@GeoffdBarrett) reported@RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.