Rogers outages and service status in St. Thomas, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 10, 10:34 PM EDT.
- Internet (100%)
The latest reports from users having issues in St. Thomas come from postal codes N5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St. Thomas, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 7 days ago |
Community Discussion
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Rogers Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael DelPiero (@MikeDelpieroX) reported@Grok Instead of spending $500 million on a contract with Vladimir Guerrero Jr., how many additional call centre agents could @Rogers have hired to help reduce customer service backlogs and improve response times—both annually and over the full duration of the contract?
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Susie (@Susie1283430968) reported@helpme1976 @JustMeJamie64 @Rogers They just go from one bad service provider to another sadly.
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CoopersMom 😁 (@JaneCornwell11) reported@Rogers So the the CARDBOARD COLD PIZZA WASN'T EATABLE BUT YOUR PEOPLE SAID WE DON'T GIVE REFUNDS. SO WHO THE F-_K STANDS BEHIND THIS ISSUE? GET READY, I AM GOING TO HAUNT INSTACART EVERY DAY ON SOCIAL MEDIA!
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Nadalie (@nadaliebardo) reported@Rogers wow y wow wow down again!!!!!!!!!!!!!!!!!!
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pj (@pj_lizard) reported@mmabrey1 @Rogers you’re making us look bad infront of Marina Mabrey! Fix this!
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Arsalan S. (@arsalansaleem_) reported@RogersHelps hi, where to report poor customer service ?
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fuhago (@fuhago) reported@RogersHelps Yeah, I don’t want to get charged for the save and return without having the phone, and not looking forward to have a credit because at the end I will paying. I had this previously and it went really bad.
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Michele Abdon (@ItsMikaReal) reported@Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.
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SheMet 🇨🇦 (@SheriMetcalfe2) reported@RogersHelps Thank you for responding. I have filled out that form & was given a reference number by back office but Rogers still requires me to call customer service to change account details. This is how I ended up on hold. Im going to try a retail location. Frustrating process!
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GrandmaSavage (@h81418541) reported@RogersHelps I have tried speaking to a live person for last two days. I can't stay on hold for 40 mins at a time. They don't go over my concerns properly. I am filing complaint with CCTS about this illegal charge on my bill. I suggest you have them call me directly.