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Rogers outages and service status in St. Thomas, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • 50% TV (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas TV 10 days ago
St. Thomas TV 12 days ago
St. Thomas Internet 16 days ago
St. Thomas Total Blackout 21 days ago
St. Thomas Internet 22 days ago
St. Thomas TV 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ms_culpa
    MiaCulpa (@ms_culpa) reported

    @RogersHelps Yes. I confirmed yesterday there was an outage. I need to know when it might be fixed. I shouldn't have to sit on hold for almost 40 minutes to talk to a person.

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    @Rogers has done it again. Lost another load of emails - sent to byte heaven by Rogers. They don't answer the phone. Some BS about being too busy. No one can help recover my emails if they don't even know how to pick up a phone and speak in to it.

  • kade817388
    kade (@kade817388) reported

    @Melz1r @Rogers @MarkJCarney i don't get why ever canadian has bad internet am i the only one who doesn't..

  • mikewal16285187
    mike walsh (@mikewal16285187) reported

    @RogersHelps @MathesonJMT Also 2 hours when my internet speed went from 100 to 1. Obviously despite the rather lame deflection from the problem,you dont have enough teams or your product sucks so bad,there will never be enough teams

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @RogersHelps I did that. took over 3 hrs on hold online on my cell phone data as on the phone I never got an answer why am I paying for a service when it doesn't work? your customer service and wait times have really gone downhill since the merger

  • daveaurkov
    Dave (@daveaurkov) reported

    @LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations

  • Chrissy0377
    Chrissy77 (@Chrissy0377) reported

    @nitusai @Rogers @RogersHelpLine I pay $200 a month for cell and internet. It’s ridiculous. I was paying Rogers $300 they refused to reduce after 20 yrs as a customer so I left.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps So you gave me some shill, gave me a piece of garbage Motorola phone that you're telling me the government gave to me but the government doesn't have that option and knows nothing about this. And suddenly I'm getting 10 gigs. In 13 years while you and fighter were charging me

  • GrahamHaigh
    Graham Haigh (@GrahamHaigh) reported

    @Rogers - I am losing my mind trying to get in touch. I was supposed to get a call to set up a service technician appointment… but no-one called. The app jail you have to make it difficult to connect with you is bananas. I’m leaving soon if I can’t resolve this.