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Rogers outages and service status in St. Thomas, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 2, 11:32 PM EDT.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Rogers

Rogers is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas Internet 2 days ago
St. Thomas Internet 2 days ago
St. Thomas Wi-fi 18 days ago
St. Thomas Total Blackout 20 days ago

Community Discussion

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Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BillCooney
    Bill Cooney (@BillCooney) reported

    @RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RaceCanada_ca @Rogers @RogersHelps I know but On TV trucks are on Fox so we shouldn't have an issue.

  • imranist4n
    immy (@imranist4n) reported

    @RogersHelps do we have to submit a complaint with CCTS in order to get anything done? I have called 5 times or more for the same issue and each time the agent says it’s resolved but it’s not.

  • JustCanadianGal
    Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reported

    Oh @Rogers, not at home; can’t get customer service direct you to the web that cannot help the telephone system -no one’s home… did machine hang up on you? Yes. Every time in the past three months.

  • Patelhits2511
    PATEL HITESH (@Patelhits2511) reported

    @Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

  • sarneckid
    Dean Sarnecki (@sarneckid) reported

    @RogersHelps The new Rogers Xfinity TV service - and I still have to pay despite not having the cable access!

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps I had to sign up for an extra channel last year which I guess I dont need now. And then I gotta pay all this money for cable to watch 3 things I can watch on tsn+ for 90% less than Roger's. Ever since youbswitch to this Xfinity service Roger's has been absolutely terrible

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps That's all be done twice! I've had tech support here twice and it was escalated because its a recurring problem. I just wish Rogers could fix this problem.

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps And now TV is down again.