Rogers outages and service status in St. Thomas, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in St. Thomas come from postal codes N5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St. Thomas, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 13 days ago |
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Rogers Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🐧 (@nawals25) reported@RogersHelps NO. I’ve been without internet for 3 DAYS. On Sat I was told to plug it in and it’ll be fine. Didn’t work. I called back and they said nvm it’ll work Sun morn. Wake up, doesn’t work. I called back and they’re like sorry our system is down, call back Mon morn. This is disgusting.
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Triple L ✨Taycouver N1 ✨ (@soulfulkiddo) reported@RogersHelps Thanks for being not helpful at all. Been trying to reach your customer service for 2 weeks yet always been told to wait. Shouldn't be that hard to talk to a real person!
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Chris Conley (@ResearchChat) reported@Yuvrajsv1rk @Rogers When I go in person to a @Rogers store, they won't deal with issues (including cancelling contracts), only sales.
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Matthew Pakula (@Breakinplateaus) reported@RogersHelps your system keeps hanging up on me … you want me to pay but the bill is wrong and can’t get a live person on the phone #fail
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Matt Cundill | Voiceover 🎙️ | Podcast Wizard 🎤 (@MattCundill) reported@RogersHelps Here’s what happened… Rogers service person: “You have 30 days to return the equipment” Me: “It has been sent. I can get to your courier provider in 4 days.” Next Day another call: “You owe us $1000 for the equipment you haven’t returned.” Day after That: “When are you paying us for the equipment you haven’t returned?” Day after that: “We haven’t received the equipment, can you arrange payment?” While Driving to return the Equipment: “If you don’t return the equipment we will charge you” None of your people could access notes on the file from the previous call. Now bye.
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Chris Conley (@ResearchChat) reported@RogersHelps @Rogers @RogersHelps tried to reach out to support this morning and was hung up on for a third time. Sitting on hold, for fourth time.
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Triple L ✨Taycouver N1 ✨ (@soulfulkiddo) reported@RogersHelps Then add more office hours for people living in the west coast. It's unfair we have to adjust to eastern time even on the chat support.
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bijboutique (@bijboutique1) reported@RogersHelps @TELUS sucks! Their customer support is just as bad as their services. Clueless and only concerned with selling me fiber optic.
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KilconaVC (@KilconaVC) reported@RogersHelps I’ve rebooted my router about 100 times in the past few months. These kind of issues I expected in the advent of wireless services. Not in the present day. Prior to your takeover of Shaw I had to reboot my router almost never.
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The CyNick (@TheCynick) reported@stevkev1701 @rodmickleburgh @Rogers There was notice. When these stations reviewed their numbers every day or week. They would see the writing on the wall. If you’re a cook at restaurant but you get only 1 customer a day who orders a bowl of soup do you get to act surprised when the restaurant owner closes shop?