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Rogers outages and service status in St. Thomas, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around St. Thomas, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 10, 10:34 PM EDT.
  • 100% Internet (100%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas Internet 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period

  • belljoseph
    JB55 (@belljoseph) reported

    @RogersHelps The level of customer service provided by your company @Rogers has been abysmal.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @plkampe @Rogers Put yourself on the do not call list. You no longer have a relationship with Rogers and if they continue to call, you can file a complaint.

  • ZoltanNagyKovac
    Zoltan Nagy-Kovacs (@ZoltanNagyKovac) reported

    @RogersHelps when will internet service in Bankview, SW Calgary be restored please? I waited online for 3 hours to talk to your tech support. Went from 432 in line to 13 and then got disconnected. Great service there!

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps why does the MyRogers app keep signing me out when I close the app. Used to stay signed in all the time. Now it seems like I have to sign in almost every day. Is there a way to set it up so that you stay signed in even when you close the app?

  • Lamber35
    Lamber35 🐑3️⃣5️⃣🇨🇦 (@Lamber35) reported

    There goes @Rogers raising rates again! $5 for every mobile line and $7 for internet for the same garbage service, coverage and product. Guess they’ve found a way to get those banned activation and junk fees back. Time to allow competition in Canada @MarkJCarney @fordnation

  • christysonldn
    Chris Tyson (@christysonldn) reported

    @RogersHelps this is ridiculous....I engaged in a chat to have one of my phone lines cancelled, the chat agent tried to upsell me, No, the line I want to cancel my mother in law can no longer use due to a memory issue, now I am on hold with the cancellation team, do better !

  • junglejetgirl
    Andrea (@junglejetgirl) reported

    @Rogers I have been call customer service all day and the recording just keeps saying higher than normal call volume and hanging up

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    @RogersHelps @cathycmu Must be an AI bot . The outages page refers to SE Calgary when Downtown, Beltline,Marda Loop etc are all without service.