Rogers outages and service status in St. Thomas, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 21, 11:15 AM EDT.
- Internet (100%)
The latest reports from users having issues in St. Thomas come from postal codes N5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near St. Thomas, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 5 days ago |
|
St. Thomas
|
Internet | 16 days ago |
Community Discussion
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Rogers Issues Reports Near St. Thomas, Ontario
Latest outage, problems and issue reports in St. Thomas and nearby locations:
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
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Mark Antone (@MarkAntone15) reported from Cleardale, Ontario@RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Toronto Guy (@doubledouble416) reportedHey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service
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Le Moose (@dwarvenbrohan) reported@RogersHelps is there an ETA for the restoration of internet phone and TV services in beacon hill north Ottawa? outage map is down so there are no resources that provide updates outside of this account
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SJ (@cafveteran) reported@Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.
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Shye K (@ShyeKlein) reported@Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps I cancel a phone from my ex wife, and you’re still charging me. Absolutely horrendous
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Happyinretirement (@Happyinret69930) reported@RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?
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Casey Kobi (@KobiCasey) reported@RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion
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Cameron (@Cameron_wx) reported@RogersHelps How are you confident the FOURTH technician sent will resolve this when he first three could not? They said it was a line issue that needs to be fixed but rogers won't book a person to bury a new line. And what do I do about no internet all weekend? What reimbursement will I get?
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Taylor (@WilsT24) reported@RogersHelps is there anyway to get help? Called the store and can’t help set up tv and home phone… telephone to Roger’s has hung up on us because they are too busy for 5 days straight.. how can this be this hard?
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Simos (@CMAK_R) reported@Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.