Rogers outages and service status in St. Thomas, Ontario

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

City	Problem Type	Report Time
St. Thomas	Internet	27 days ago

Community Discussion

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Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

• 
  A Zruna (@zibzer) reported 20 minutes ago from St. Thomas, Ontario

  Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

• 
  Kyle A (@AverillKyle) reported 26 minutes ago from St. Thomas, Ontario

  @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

• 
  John Peters (@truckingsparkie) reported 42 minutes ago from St. Thomas, Ontario

  @Rogers I still don’t have a phone 2 days after the outage

• 
  Lisa Brandt (@lisambrandt) reported 53 minutes ago from Central Elgin, Ontario

  Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

• 
  Mark Antone (@MarkAntone15) reported 60 minutes ago from Cleardale, Ontario

  @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 7 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 8 minutes ago

  @RogersHelps Arrived. LOL - late - Improperly equipped /informed to even start the process. - had to ask home owner where the Roger’s field /street infrastructure is located then had to call the office for more help; …… so far

• 
  Michael (@michaelpagano71) reported 9 minutes ago

  @CanadasLeafs @Rogers Switched over to Bell several years ago & have never looked back. Rogers comes by a couple times a year with their latest offers for me to switch back. I wouldn’t go back to them if they offered me their services for free As the saying goes…”the best ability is availability.”

• 
  George Graham (@rockinpessimism) reported 11 minutes ago

  @MrsDrBee @Rogers In my entire working life, I *never* had an employer that didn't have a coffee area and free tea/coffee for staff.

• 
  H_Maurya (@MauryaHarkesh) reported 15 minutes ago

  @RogersHelps It is getting really frustrating. I also submitted a complaint to management through the online portal but no reply yet. Really disappointed with the customer service of @Rogers

• 
  CDN_Footy (@TFCin110) reported 15 minutes ago

  @RogersHelps @JacobJPhillips There’s no point Jacob. I reached out weeks ago with a billing inquiry after I went through the same thing as you. Still no response to my DM. Waiting for my contract to expire and then I’m gone. Can’t deal with the horrible customer service when you need them to help.

• 
  Goug Dilmour (@CanadasLeafs) reported 17 minutes ago

  @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.

• 
  Menna (@marmisto) reported 24 minutes ago

  @CanadasLeafs @Rogers 5 calls to them in a 1 week span (last week) average 2-3 hrs on each call just to get them to send a tech to my house bc our internet keeps dropping. Tech shows up 2 hrs b4 our time slot, gives the wife attitude saying “I don’t have time for this” Dog-**** company top to bottom

• 
  Pareech (@pareech) reported 26 minutes ago

  @SportsOnPrimeCA **** you @amazon and **** you @Rogers you are not, s you claim to be proudly Canadian, you greedy mother *******.

• 
  Orange Cone (@CanadianPylon) reported 26 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.