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Rogers outages and service status in St. Thomas, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 10, 10:34 PM EDT.
  • 100% Internet (100%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas Internet 3 days ago

Community Discussion

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Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PCAMMALL
    Pietro Cammalleri (@PCAMMALL) reported

    1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps No problem but in the future it would be helpful if Rogers posted something when a fundamental service that people reply on has an outage.

  • BenDoesBravo
    bravobravofknbravo (@BenDoesBravo) reported

    WTF is going on with @Rogers - Trying to speak to someone for 6 weeks now - even if u call right when they open it says “higher than normal call volume then you wait a half hour and it hangs up. I’m paying hundreds every month to these losers and they can’t answer a phone.

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps I have been calling since 8am and it keeps just telling me to call back and hangs up. Tell me exactly how is this customer service?

  • JulieLynnBH
    Julie (@JulieLynnBH) reported

    So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

  • bonnieburgess
    Bonnie Burgess (@bonnieburgess) reported

    @DebraMHaak @Rogers Our Rogers customer family talked about this situation just the other day. & It's only going to get worse with AI now fielding calls.

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    Watching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful

  • Philo1000
    Phil Mason (@Philo1000) reported

    @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

  • SpamAuditor
    SpamAuditor (@SpamAuditor) reported

    While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

  • canadatruth3
    canada_truth (@canadatruth3) reported

    They have cemented my decision all weekend and all day today issues. Rogers @Rogers have disrespected this totally disabled MS patient for the last time. They expect me to be available to go to the gateway once every hour to read the MAC address when I can’t walk and they know it