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Rogers outages and service status in St. Thomas, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received May 23, 4:11 PM EDT.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% TV (20%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas Total Blackout 4 days ago
St. Thomas Internet 5 days ago
St. Thomas TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

  • twoopmasta
    Zesty Italian (@twoopmasta) reported

    @Rogers @Sportsnet your mobile app is a total joke, no sound on games for months now it’s atrocious how little you care about the experience of your insanely overpriced packages. Get your **** together.

  • buzz_because
    Dog Mom 🇨🇦☘️ (@buzz_because) reported

    @RogersHelps Nope. On hold for over 1 ½ hrs and I had to hang up because the battery on my phone was dying. Not ready to try it again. I just wanna know why my emails are so late incoming. I get emails that were sent to me at nine in the morning & I get them at 9 o’clock at night. NOT OK

  • W_Goddard
    William Goddard 🍁 (@W_Goddard) reported

    @JeffreyBannon @Rogers I love the fact that they are offering employees buyouts and at the same time growing staffing in Morrocco because the average employee working in customer service gets paid about $1000 per month ...

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Service is down in Whitby on Waller Street. Outage map is also down. Any info or ETA on this?

  • buzz_because
    Dog Mom 🇨🇦☘️ (@buzz_because) reported

    @RogersHelps been on hold for one hour and 20 minutes. Great customer service. Will hold for a little bit longer, but I have a baseball game to watch. Hire enough people to do the job.

  • EMSIJason
    Jason Hoffman (@EMSIJason) reported

    I was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?

  • JMCInformation
    jc (@JMCInformation) reported

    @RogersHelps Not surprisingly, #Rogers has screwed up my Internet account with incompetent staff who could not do their jobs, are rude and would not let me speak with a supervisor. How can I find someone who has the know how to fix the billing? #Toronto Call #BBB?