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Rogers outages and service status in St. Thomas, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in St. Thomas come from postal codes N5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near St. Thomas, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

CityProblem TypeReport Time
St. Thomas Internet 8 days ago

Community Discussion

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Rogers Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • MarkAntone15
    Mark Antone (@MarkAntone15) reported from Cleardale, Ontario

    @RogersHelps gotta love my internet going down 6 times in a single night. Absolute top tier service. Gotta love paying my hard earned money to get absolutely nothing out of it. The service rogers has and it’s lack of support should be illegal for the prices we pay

  • zibzer
    A Zruna (@zibzer) reported from St. Thomas, Ontario

    Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

  • truckingsparkie
    John Peters (@truckingsparkie) reported from St. Thomas, Ontario

    @Rogers I still don’t have a phone 2 days after the outage

  • lisambrandt
    Lisa Brandt (@lisambrandt) reported from Central Elgin, Ontario

    Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

  • AverillKyle
    Kyle A (@AverillKyle) reported from St. Thomas, Ontario

    @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mwalker1533
    Mark Walker (@mwalker1533) reported

    @MikeDelpieroX @RogersHelps problem is if you cancel they say youre breaking an agreement and will charge a fee for remaining months. 720 in my case

  • Yuvrajsv1rk
    (@Yuvrajsv1rk) reported

    THREAD 1/2 Hey @Rogers , I’ve been dealing with constant Wi-Fi disconnects and speed drops despite having a high-speed plan. I’ve tried calling customer service multiple times, but I’m left on hold for over an hour every time without reaching anyone.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.

  • TheClementW
    Clement W (@TheClementW) reported

    @RogersHelps Hi, all recordings made today have issues with the audio, as well as the fast forward feature and other functions. It’s pretty much unwatchable, and leads to an error message eventually. Very disappointing. Is there a way to salvage the recordings?

  • mhthefoodie
    MH (@mhthefoodie) reported

    Got a telemarketing call from @Rogers they hung up on me when I ask them to address me in French #RUDE

  • tanyalsweet
    Tanyassm (@tanyalsweet) reported

    @RogersHelps Still on hold and now it’s an hour and 45minutes @Rogers you owe for a week of ****** service! I have to use my Starlink to make calls or drive 3 mins down the road for reception yet I’m 45secs from your tower. I reported it! (ticket I2600573957)

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @Rogers well you’re 0/2 this month. For the second time in 6 months my experience dealing with Someone at your Courtice location was so unpleasant and unproductive I’m switching a $1000/month corporate account to Bell… your customer service is LITERALLY NON EXISTENT

  • KellyDeRidderMP
    Kelly DeRidder, MP (@KellyDeRidderMP) reported

    My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

  • moonlitnachos
    Em (@moonlitnachos) reported

    @Rogers how am I supposed to report a downed / low-hanging wire that is preventing me from accessing my property if I am not a Roger’s customer? 2.5 hours on hold for your customer service team to refuse to speak with me because I am not a customer.

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @RogersHelps One of the sensors is not working, a technician came and changed it, but still we’re not able to alarm the system. We’ve called so many times to no avail. Very frustrating and yes to be on hold for almost 2 hrs is a waste of my time.