Rogers outages and service status in Fort Macleod, Alberta

Problems in the last 24 hours in Fort Macleod, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort Macleod, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brad Beaumont (@BradBea18939369) reported 6 minutes ago

  @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 7 minutes ago

  @thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.

• 
  HockeyBusiness (@HockeyBusiness) reported 7 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 8 minutes ago

  @RogersHelps Well the phone lines are going down in the technical support team. Being disconnected every 16 to 19 minutes and I’m 4 deep in queue on the chat. We need to declare this an outage on TV NOW!!!!! This has been a problem since 11am Central Time.

• 
  Michael DelPiero (@MikeDelpieroX) reported 8 minutes ago

  @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

• 
  Dave Turnbull (@TurnbullDave) reported 9 minutes ago

  Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?

• 
  ᗪEᖇEK ᗩᒪᒪᗪᖇITT (@DerekAlldritt) reported 9 minutes ago

  @RogersHelps @TheKarltopia Karl, what their AI bot is really saying, is that this basic feature has existed for a decade, but our systems and tech teams are too old, stupid, or stubborn to implement it, so please PLEASE choose another provider. Just wait until you have to call their business support....

• 
  Anna Bana (@anzalene91635) reported 10 minutes ago

  @RogersHelps All the same questions as the tech support person and it is very difficult to deal with a company who is unwilling to acknowledge their system is not working and blaming the customer device instead. Down detector is showing multiple issues but nil from Roger's website

• 
  Elizabeth Bryant (@wheelgirl77) reported 12 minutes ago

  @RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.

• 
  Jessica ⚕ (@La_PsyChiq) reported 14 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS