Rogers outages and service status in Fort St. John, British Columbia

Problems in the last 24 hours in Fort St. John, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort St. John, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawna R (@shawna_r80) reported 5 minutes ago

  @AdemirCosta8 @RogersHelps @Rogers I’m really disappointed that they think it’s okay to treat their clients this way. Not a company I want to do business with.

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  MaddietheCat🍁🇨🇦🇬🇱🇩🇰🇺🇦 (@foreverdjm) reported 8 minutes ago

  @RogersHelps @kate1woods I'm the OP. Waited for my call to tech support to be answered for 1 1/2 hrs, only for my call to be dropped. This is on and off problem that's been going on for over a year. My internet causes my phones and TV connections to go off and on repeatedly through buffering and pauses.

• 
  comm eng (@CommEng) reported 10 minutes ago

  .@Rogers @RogersHelps third failure today on your Shaw transit out of Victoria BC. 20:20 PDT it "recovered" because upstream rerouted to Cogent. 22:04 it fell over again. You didn't fix anything. Something else routed around you, then stopped.

• 
  Kett (@Kett4short) reported 16 minutes ago

  @dogfishent @RogersHelps Bell is the worst for creeping rate hikes. Wasted 1 1/2 hours on a loyalty & retention call. Tactic is to stall with ridiculous hold times only to then dangle a $15 discount for which they need approval & put you on hold again. They never came back & now I am leaving after 20 yrs

• 
  James🟧🍁🟧 (@chester_p_c) reported 17 minutes ago

  BAAAHAHAHHA @Sportsnet 🖕🖕 Gooo **** yourself @Rogers 🖕🖕

• 
  Magz (@MaggieZiade) reported 17 minutes ago

  @Rogers I’ve been trying for over 2 weeks to speak with an agent . Each time your AI operator hangs up ! How do I cancel all of my services ?! From a loyal customer for 25 years !

• 
  Dan McGrath (@dannymcgrathy) reported 22 minutes ago

  @RogersHelps Sorry, never an iPhone here. My Samsung is supposed to detect this. It is a common shoreline issue that should be run up the chain there. I quick look at US roaming refunds issues along any great lake shoreline should indicate there is a problem there. 1/2

• 
  Jess Gibbons (@JG_GizmoJones) reported 25 minutes ago

  @RogersHelps I am trying to change/add a new service to my bundle. It shouldn’t be totally impossible for me to speak to someone to get this done. I have tried multiple times a day for four days. When I clicked that I wanted a new service, I immediately got someone who said he couldn’t help

• 
  Snepts’ Skate (@GroeningRyan) reported 25 minutes ago

  @Boddy604 @Sportsnet @Rogers The Canucks are going to become irrelevant in this town. No sports talk, means no talk at all. Zero coverage. I’m tuning out. Ozzy’s bone yard has been on in my car since the shutdown. **** em

• 
  IG:akinola_jane (@Janniedivahh) reported 27 minutes ago

  Part 2 of 4 - The next day, he arrived but said he didn’t have the required installation kit and would escalate the issue. Four days later, I still have no internet, no update, and no installation date. @Rogers