Rogers outages and service status in Fox Creek, Alberta

Problems in the last 24 hours in Fox Creek, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fox Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 4 minutes ago

  @MikeDelpieroX @RogersHelps @Rogers I’ll be reaching out to Bell following my call to see what they have to offer. Also to the CCTS to ask about options of getting out of a contract due to poor service. If Bell will offer me a significant enough discount, I might eat the cancellation fee.

• 
  frankee cutlass (@frankeecutlass) reported 5 minutes ago

  @RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????

• 
  Cynthia Ronald (@CinRon2) reported 6 minutes ago

  On hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬

• 
  Jaskaran Singh (@jzsingh91) reported 11 minutes ago

  @Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?

• 
  Chris P Bacon (@pozpiggy86) reported 12 minutes ago

  @RogersHelps I can't check my account online. The request was originally made by my previous provider, and only a matter of days later, I changed to Rogers. I am 100% convinced now that despite that crew being told not to cancel the work order, they did anyway, so now I have to chase you guys

• 
  Amanda (@copperfoxx) reported 13 minutes ago

  @RogersHelps Internet via Rogers w Shaw. It’s been an issue since Roger’s took over, doesn’t matter if I try the site, app or with an agent. I use visa debit. It’s only with Shawgers that I have this issue I don’t have an issue with using my card to pay with any other site or service. 1/2

• 
  Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported 16 minutes ago

  @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

• 
  frankee cutlass (@frankeecutlass) reported 17 minutes ago

  @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.

• 
  John Tucci (@john_tucci) reported 17 minutes ago

  @RogersHelps I should have never switched from Bell Fibe. Sometimes it’s not worth saving a few bucks to get an inferior product. The salesperson that came to my door assured me that Rogers had upgraded their product. Obviously that’s bull$hit

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 17 minutes ago

  @RogersHelps Get off X and answer the phone. But since you asked, what is Rogers doing to address long wait times. Given the amount we pay for telecommunications in Canada, we should be getting better service.