Rogers outages and service status in Fox Creek, Alberta

Problems in the last 24 hours in Fox Creek, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fox Creek, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Inner Phoenix (@InnerPhoenix420) reported 6 minutes ago

  @RogersHelps ill be looking into public mobile, since you dont want to help out a loyal customer for many many many years.

• 
  Mitch Lafon (@mitchlafon) reported 9 minutes ago

  @kristineortisi @Rogers There is a hack… choose the French option. That they answer right away. If you speak French great; if not, they will transfer you to an English speaking customer service rep…

• 
  Terry Murphy (@tyjac2) reported 10 minutes ago

  @RogersHelps when will my internet and tv services be back on they have been off all afternoon Such poor service

• 
  Raed Hamdan (@raedmm82) reported 10 minutes ago

  @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

• 
  Techie (@techie_in) reported 13 minutes ago

  Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

• 
  Alp Deniz (@alpdenizdeveci) reported 15 minutes ago

  @RogersHelps My mobile service, calling from Germany about my Canadian account, maybe called 7-8 times waited quite a bit, so I am guessing I will be charged around a hundred euro without being able to talk to anyone

• 
  Chris Tyson (@christysonldn) reported 16 minutes ago

  @RogersHelps this is ridiculous....I engaged in a chat to have one of my phone lines cancelled, the chat agent tried to upsell me, No, the line I want to cancel my mother in law can no longer use due to a memory issue, now I am on hold with the cancellation team, do better !

• 
  DTomko_ (@podgoalzin17) reported 17 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You kinda look like an idiot , this adds up.

• 
  Terry Murphy (@tyjac2) reported 18 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care

• 
  Georgiana Balanica (@GeorgianaB83826) reported 21 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!