Rogers outages and service status in Galway-Cavendish and Harvey, Ontario

Problems in the last 24 hours in Galway-Cavendish and Harvey, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Galway-Cavendish and Harvey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Galway-Cavendish and Harvey, Ontario

Latest outage, problems and issue reports in Galway-Cavendish and Harvey and nearby locations:

• 
  Kyle (@sparksfly2000) reported 33 minutes ago from Galway-Cavendish and Harvey, Ontario

  @Bell please explain how a reduction in service can add $112 per month to my bills and you are ok with it? It’s also illogical that you consider your customer three different customers with how your account services are set up. Time to go back to @rogers I guess.. #TeleCommWars

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wole (@awoleworldwide) reported 7 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  Jimmy Korderas (@jimmykorderas) reported 7 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Clint (@clintculture) reported 8 minutes ago

  @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 12 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 12 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 15 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  Brian (@Briancobalt) reported 15 minutes ago

  I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

• 
  #NoDigitalID Nancy #NoCBDC (@nancyvictoria) reported 18 minutes ago

  @JayGenXer @Rogers @Rogers is the worst! 0 customer service 👎 Canadians deserve far better!

• 
  Adam (@Adam_LPARMY) reported 18 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Fred (@FjSaikaly) reported 18 minutes ago

  @JayGenXer @Rogers That’s what happens when the farm out their tech support to other countries…you’re lucky it’s only 1.5 hours.