Rogers outages and service status in Galway-Cavendish and Harvey, Ontario

Problems in the last 24 hours in Galway-Cavendish and Harvey, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Galway-Cavendish and Harvey, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Galway-Cavendish and Harvey, Ontario

Latest outage, problems and issue reports in Galway-Cavendish and Harvey and nearby locations:

• 
  Kyle (@sparksfly2000) reported 57 minutes ago from Galway-Cavendish and Harvey, Ontario

  @Bell please explain how a reduction in service can add $112 per month to my bills and you are ok with it? It’s also illogical that you consider your customer three different customers with how your account services are set up. Time to go back to @rogers I guess.. #TeleCommWars

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don Merrifield Jr. 🇨🇦🇺🇦 (@donmerrifieldjr) reported 8 minutes ago

  @JustMeJamie64 @Rogers Rogers customer service is one of the worst.

• 
  carbsarelife (@sumptuoussamosa) reported 8 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

• 
  BB (@bbbrazil__) reported 8 minutes ago

  @JustMeJamie64 @Syed57961202 @Rogers The data is still in Canada and all the big banks and most if not all big Canadian companies require Canadian data and cloud service locations. But it’s the internet and can be accessed from elsewhere.

• 
  Angie (@AngieM16) reported 8 minutes ago

  @JustMeJamie64 @Rogers Telus union isn't even allowed to say out loud the number of employees they still have in Canada, it's lower each contract negotiation even though number of errors by offshore reps is significantly higher

• 
  Thoms Foolery (@ThomsFoolery) reported 9 minutes ago

  @JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.

• 
  Chevy Guy (@chevy__guy) reported 14 minutes ago

  @Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.

• 
  Presidente (@ButteryBudz) reported 14 minutes ago

  @Rogers your customer service representatives are absolute ****** morons. Been trying to add channels to my cable pack for 3 ******* hours now. Please employee ANYONE who speaks English.

• 
  Kartz (@Lord_Kartz) reported 16 minutes ago

  @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

• 
  Calvin Ing (@cal920c) reported 16 minutes ago

  @JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.

• 
  Julie Forrest (@jforrest) reported 17 minutes ago

  I’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)