Rogers outages and service status in Gander, Newfoundland and Labrador

Problems in the last 24 hours in Gander, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gander, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Gander, Newfoundland and Labrador

Latest outage, problems and issue reports in Gander and nearby locations:

• 
  Ryan Wagg (@wagg_ryan) reported 13 minutes ago from Gander, Newfoundland and Labrador

  @Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura (@laurapott) reported 3 minutes ago

  @RogersHelps @ahmadbabar Same here. Internet is down and your outage map is not working. Had to check elsewhere to get info and your helpline hung up almost immediately because of high call volume.

• 
  NS (@kojam2022) reported 7 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  Ranjan Soni (@_RanjanSoni) reported 9 minutes ago

  Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 10 minutes ago

  @RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.

• 
  Bonnie Lee (@stitchlady) reported 10 minutes ago

  @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

• 
  Andrew d. (@Werdnah) reported 12 minutes ago

  So @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys aren’t willing to handle customer issues ?

• 
  Andy Potter (@aap53) reported 13 minutes ago

  @soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.

• 
  Max Adams (@MasTaherazar) reported 16 minutes ago

  @Rogers always great to wait 45 mins to speak to a human and have them hang up

• 
  David "Stargate Genius Leader" Hewlett (@dhewlett) reported 19 minutes ago

  Hey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!

• 
  90's **** (@GregoryJhae) reported 20 minutes ago

  @ahmadbabar @RogersHelps How about in barrhaven still down?