Rogers outages and service status in Gander, Newfoundland and Labrador

Problems in the last 24 hours in Gander, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gander, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Gander, Newfoundland and Labrador

Latest outage, problems and issue reports in Gander and nearby locations:

• 
  Ryan Wagg (@wagg_ryan) reported 32 minutes ago from Gander, Newfoundland and Labrador

  @Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just me - Jamie (@JustMeJamie64) reported 8 minutes ago

  @2BikeisLife1 @Rogers They have AI support now, but AI couldn’t handle my issue.

• 
  magenta72 (@valleylily56) reported 9 minutes ago

  @Rogers has offshored their customer service since last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs! @CRTCeng @MarkJCarney

• 
  Barca (@BarcaRaptors) reported 11 minutes ago

  @JustMeJamie64 @Rogers How is a customer service rep supposed to know the answer that you should be asking from corporate. Unreasonable thing to do to someone who doesn’t even have the authority or accurate information

• 
  Daniel Voisin (@nailedvision) reported 11 minutes ago

  @JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?

• 
  Calvin Ing (@cal920c) reported 14 minutes ago

  @JustMeJamie64 @Rogers When I called bell, unless it was an after hours call. It was usually from a Canadian call center. Same with Air Canada. When I called at 2:00 am though, I did get an Indian call center, but thankfully my problem got solved.

• 
  🏀🏈🍁🏒⚾️ (@Tdotsportsfan9) reported 14 minutes ago

  @JustMeJamie64 @Rogers Have to agree. Long time rogers customer and I’ve noticed a massive shift in the quality of customer service in the last two months (of course I had a number small things to deal with) lovely people on the other end of the call but they have no idea about the service at all.

• 
  OILanatude 🇨🇦 (@OILanatude) reported 15 minutes ago

  @Calgaryman1 @Rogers Hahaha I'm definitely considering it. The customer service today was awful.

• 
  BBrewda (@BBrewda) reported 16 minutes ago

  @Rogers waited on hold for 3 hours to discuss pending increase of fees ONLY for your automated response to end the call on me. What a waste of my time! Terrible customer service! Increasing my internet by 7 dollars/mth and phone by 5 dollars/mth What a joke! @RogersHelps

• 
  angela stow (@AngelaStow27270) reported 18 minutes ago

  @JustMeJamie64 @Rogers Our call centres have been managed for decades this way. It was always a long hold on the phone for technical support. All the best on hold. It can be frustrating but help awaits...

• 
  Iman (@RealKingiman) reported 19 minutes ago

  @JustMeJamie64 @Rogers To answer your question when Roger’s/bell sees nobody wants to work a garbage job. You know what they do. They move there business to a foreign country where people will cause they don’t have any other option