Rogers

Rogers Outage Report in Grande Prairie, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Grande Prairie, Alberta 02/07/2025 01:00

February 07: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps @FidoSolutions Nonsense. FIdo referred the issue to Rogers AS IT IS A ROGERS NETWORK ISSUE. You have open tickets on this issue. I have spoken with OVER 30 different people in the past mth. U just don’t want to fix this issue and very obviously do not care about customers.

  • halps75 Mark Halpenny (@halps75) reported

    @RogersHelps We are experiencing Ignite TV and internet connection issues daily. TV goes blank and gives an XRE-03137 error on all channels. The guide comes up, but black screen. Internet drops out frequently. Have restarted modem and TV box several times.

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps Now, after this FIdo issue was referred to Rogers OVER A MONTH AGO because it’s a Rogers network issue, after several tickets have been issued BY ROGERS, they are telling me they can’t access their “sister companies” records.

  • baldeaglesoar Bald Eagle (@baldeaglesoar) reported

    @Rogers Can’t believe that in 2022 and after the very recent #Rogersoutage debacle, Rogers still does NOT prioritize their customers. My Ignite TV and internet is down and a technician can only come on Saturday (>48 hrs after) to check the issue!

  • michieliJoe Joe Michieli (@michieliJoe) reported

    @RogersHelps I have been trying to get onto your site for a few days, it just shows the loading animation and sometimes a maintenance message. Are you guys trying to fix something? Any ETA on when I'll be able to load the site and login to my account?

  • humantorch scott kosman™ (@humantorch) reported

    I know y'all at @RogersHelps are having a rough few weeks but when a customer contacts you for help with an issue and your service agent is more interested in upselling new services than solving the problem it doesn't do anyone any favours.

  • scoutkayaker Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps Now, after contacting me asking to DM, they’ve gone for radio silent because I keep countering the utter bs with facts. They don’t appear to like customers who won’t back down.

  • checkout9999 Joey (@checkout9999) reported

    @RogersHelps running it on a macbook air and getting 46 down 13 up (ethernet) unning it on a macbook air and getting 75 down 13 up (ethernet) running on iphone x 92 down, 13 up running on iphone x 90 down, 13.4 up Paying for 1GB down and 30 up ?

  • starkinly Sara (@starkinly) reported

    @Rogers I thought we were receiving a credit for that outage we had on July 8th? My bill is still for the full amount.

  • Ian32433750 Ian (@Ian32433750) reported

    @luvpudelpointer @Rogers Hey @rogers your service sucks we all know that now we’re just waiting for someone named karma I’m certain she’ll be along shortly 🤔