Rogers outages and service status in Grenville, Quebec

Problems in the last 24 hours in Grenville, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grenville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nunya 🇨🇦 (@CanadianNunya) reported 4 minutes ago

  25+ minutes on hold with @RogersHelps @Rogers After they NEVER cancelled a phone upgrade months ago when told to. ****** way to do business. 😡

• 
  Darren (@dpriest) reported 5 minutes ago

  @RogersHelps Actually, can I request AI help? Maybe a model not developed in house at Rogers.

• 
  Peter J. Kampe IV (@plkampe) reported 6 minutes ago

  @HoneyboyWilson6 @Rogers I NEVER had a relationship with @Rogers

• 
  A Co (@Ady_Co) reported 8 minutes ago

  @RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.

• 
  Julie (@JulieLynnBH) reported 9 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  Corey Herscu (@coreyherscu) reported 11 minutes ago

  @RogersHelps It hasn’t worked. Escalating complaint.

• 
  Regulus Coeur (@CoeurRegulus) reported 14 minutes ago

  @Rogers hey why can't I ever reach an agent in Canada who speaks English, instead of Morocco, Bangladesh etc. where they don't have a clue what they're doing? We pay far too much for mobility plans for this garbage customer service.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 15 minutes ago

  Did you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 15 minutes ago

  @RogersHelps @DunkleyLumber And wait for 2 hours for some snotty ******* to laugh at you.

• 
  Arsalan S. (@arsalansaleem_) reported 22 minutes ago

  @RogersHelps hi, where to report poor customer service ?