Rogers outages and service status in Grenville, Quebec

Problems in the last 24 hours in Grenville, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grenville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BookmarkMiner (@BookmarkMiner) reported 4 minutes ago

  @Rogers support is ******* atrocious

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  Nazmo (@MichiganCanuck1) reported 5 minutes ago

  @HockeyPatrol I would love to see Amazon take over hockey coverage in Canada. **** @Rogers @Sportsnet

• 
  CanadaSam53 (@canadasam53) reported 11 minutes ago

  Hey @RogersHelps why can’t I get home security technical support? I keep getting general tech support or wireless and I’ve been waiting over 90 minutes! Is there a direct line I can call?

• 
  Howard Knopf (@howardknopf) reported 18 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 18 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

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  Wil. Y. Hutson (@HutsonWilmot) reported 20 minutes ago

  @Rogers YOUR CUSTOMER SERVICE IS TERRIBLE. Indonesia,@Rogers. And your dictator company should be ashamed of itself. I have been trying to get thru for 3 days to customer service about an unfair charge on my account. This is ridiculous.😡😡

• 
  Caitlen (@caitlenxo) reported 20 minutes ago

  @RogersHelps is there an outage in Brampton? Router is flashing orange & also data is lagging extremely

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  Taylor (@WilsT24) reported 23 minutes ago

  @RogersHelps can’t get through on phone, store can’t help.. can’t get a response here. Why is it so hard to try to purchase a home phone service? I must be doing something wrong??

• 
  ARKN (@imaginovationz) reported 25 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  BURNSY99 (@rgross36) reported 26 minutes ago

  HEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS