Rogers

Rogers Outage Report in Guelph, Wellington County, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guelph come from postal codes N1H, N1E, N1G, N1L and N1K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Guelph, Wellington County, Ontario 04/18/2025 22:35

April 18: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Rogers outage reports came from the following cities: Guelph, Puslinch, Elora, Fergus, Rockwood and Breslau.

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City Problem Type Report Time
CanadaGuelph Internet
CanadaGuelph Wi-fi
CanadaGuelph Wi-fi
CanadaGuelph Internet
CanadaGuelph TV
CanadaGuelph Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Guelph, Ontario

Latest outage, problems and issue reports in Guelph and nearby locations:

  • AshleyFox_RAH Ashley Fox (@AshleyFox_RAH) reported from Guelph, Ontario

    @RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

  • DarrenLaser Darren Laser (@DarrenLaser) reported from Guelph, Ontario

    @RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

  • pam_swan THREEPUNCHIES (@pam_swan) reported from Guelph, Ontario

    @Rteeps @Sportsnet @Rogers I blocked him a long time ago. He sucks as a reporter.

  • derekkinsman Derek Kinsman 🇨🇦 (@derekkinsman) reported from Guelph, Ontario

    @TekSavvyNetwork has been down all afternoon on my street because @Rogers decided to do a bunch of work on the transmission lines, without notifying the neighbourhood. A note through the door would’ve been nice. You know, so I could go work somewhere…with internet.

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.

  • KetoMusicLover KetoMusicLover 🇨🇦 (@KetoMusicLover) reported from Guelph, Ontario

    @Rogers Are you down in Guelph? I've restarted and still down. We've rarely ever have problems over the last 10 years so I thought I'd check.

  • steyrshrek steyrshrek (@steyrshrek) reported from Guelph, Ontario

    @HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

  • deeneecee Deeneecee (@deeneecee) reported from Guelph, Ontario

    @jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

  • waclawberent Slawomir Tomaszewicz (@waclawberent) reported from Guelph, Ontario

    @Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.

  • KirbyMcGinnis Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontario

    the only person @Rogers fired after that outage last week was Charlie Montoyo

  • SlyStu2012 🇺🇦 🇨🇦 Pro Choice and anti-ChristoFascist (@SlyStu2012) reported from Guelph, Ontario

    72 hours of crap TV service that keeps cutting out after 16+ hours of #rogersoutage Fix your **** @Rogers

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.

  • M_A_Tattoos Modern Addiction Tat (@M_A_Tattoos) reported from Guelph, Ontario

    @Rogers nation wide interruption in service? How about a nation wide discount/credit on all services! #rogers #rogersdown @RogersHelps @RogersBiz

  • Pneville2 Paulie Aleie (@Pneville2) reported from Guelph, Ontario

    @Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

  • tim2gill Tim (@tim2gill) reported from Guelph, Ontario

    @RogersHelps lost cables channels again. We’re fine all day. Also internet speed has gone down. Please check signal strength

  • TheAYAZ_ Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario

    @RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .

  • LiamStrongman Liam Strongman (@LiamStrongman) reported from Guelph, Ontario

    @RogersHelps sent a DM about a current outage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ABDULMO50638767 ABDUL MOHSIN (@ABDULMO50638767) reported

    @BrentJones22 @RogersHelps My internet was connection was going on and off automatically now and then which was impacting my work. Hope you understand this. Rogers did their troubleshooting for 1 month and could not resolve the issue and asked me to check the hanging cables outside my building.

  • AgeBee HB (@AgeBee) reported

    @RogersHelps Apparently my username is "unrecognized". I cannot access my @Rogers account for a couple days now even though I was billed just last week. Did you guys just cancel my account without even an email? I've been on hold for half an hour so far, btw

  • ASalmonder Adriana.GaryGenslerResign (@ASalmonder) reported

    @Rogers I've had 6 internet outages in LESS than a month. Feb 7th it went out for 45 minutes. I missed a work meeting. The next day Feb 8th it went out for about 9 hours. 2 weeks ago it went out twice. Yesterday around this time it went out, and it's out AGAIN. WTF???

  • latifsaf Abdellatif Mustafa (@latifsaf) reported

    @RogersHelps I had a very bad experience with your unprofessional agent called " Shalini " , , late in answering, very improper questions , left me for more than half an hour to transfer me to another agent or cancellation department, not helpful at all.

  • LDolanjski Millie Dolanjski (@LDolanjski) reported

    @JMLk89 @Rogers What happened to valuing their loyal customer??

  • LDolanjski Millie Dolanjski (@LDolanjski) reported

    @RogersHelps @JMLk89 I feel frustrated myself🥹 Putting up for longest time with poor services esp. internet and paying way to much. Last two days calling the cust. serv, waiting on line over 3 hrs, last night and tonight (still on line now) for 2hrs 25 min. Is this reasonable serv.? It's terrible!😥

  • allawilc Focus on what you can control. (@allawilc) reported

    I think it is about time @Rogers and @Bell get a handle on these scammers that are constantly calling our land lines. If not, maybe it is time to cancel the land lines.

  • Longstemmed21 I used to be cool (@Longstemmed21) reported

    @DebbieRobichau3 @louvegh @RogersHelps That’s terrible that they denied you returning equipment. Did someone sign when they accepted it? Ugh … such a hassle!

  • GregBarryLive Greg (@GregBarryLive) reported

    @Rogers can’t get through to billing support this morning. It’s been two hours. Chat is the same experience. What is going on?

  • frugalinvestr AK (@frugalinvestr) reported

    Consistent regular downtime with Rogers internet over the last 3 weeks.. down again, no heads up. @RogersHelps