Rogers Outage Report in Guelph, Wellington County, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Guelph come from postal codes N1E, N1G, N1H and N1L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Guelph, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Guelph, Wellington County, Ontario
The most recent Rogers outage reports came from the following cities: Guelph, Fergus and Rockwood.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
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| Guelph |
TV | |
| Guelph |
Internet | |
| Guelph |
Internet | |
| Guelph |
TV | |
| Guelph |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Guelph, Ontario
Latest outage, problems and issue reports in Guelph and nearby locations:
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Slawomir Tomaszewicz
(@waclawberent) reported
from
Guelph, Ontario
@Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.
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Ashley Fox
(@AshleyFox_RAH) reported
from
Guelph, Ontario
@RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.
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Modern Addiction Tat
(@M_A_Tattoos) reported
from
Guelph, Ontario
@Rogers nation wide interruption in service? How about a nation wide discount/credit on all services! #rogers #rogersdown @RogersHelps @RogersBiz
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Darren Laser
(@DarrenLaser) reported
from
Guelph, Ontario
@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved
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staceyhare
(@staceyhare) reported
from
Guelph, Ontario
Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support
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🇺🇦 🇨🇦 Pro Choice and anti-ChristoFascist
(@SlyStu2012) reported
from
Guelph, Ontario
72 hours of crap TV service that keeps cutting out after 16+ hours of #rogersoutage Fix your **** @Rogers
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.
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Paulie Aleie
(@Pneville2) reported
from
Guelph, Ontario
@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit
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steyrshrek
(@steyrshrek) reported
from
Guelph, Ontario
@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps lost cables channels again. We’re fine all day. Also internet speed has gone down. Please check signal strength
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Liam Strongman
(@LiamStrongman) reported
from
Guelph, Ontario
@RogersHelps sent a DM about a current outage
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.
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Ashley Fox
(@AshleyFox_RAH) reported
from
Guelph, Ontario
@Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.
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Ashley Fox
(@AshleyFox_RAH) reported
from
Guelph, Ontario
@RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.
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Ayaz Abdullah
(@TheAYAZ_) reported
from
Guelph, Ontario
@RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .
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Deeneecee
(@deeneecee) reported
from
Guelph, Ontario
@jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service
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Derek Kinsman 🇨🇦
(@derekkinsman) reported
from
Guelph, Ontario
@TekSavvyNetwork has been down all afternoon on my street because @Rogers decided to do a bunch of work on the transmission lines, without notifying the neighbourhood. A note through the door would’ve been nice. You know, so I could go work somewhere…with internet.
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Tim
(@tim2gill) reported
from
Guelph, Ontario
@RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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The Reaper
(@legion198198) reported
@RogersHelps not only is your infrastructure so garbage, your reps are completely clueless to resolving issues, and after being on hold on 3 occassions for 1 hour+, once the rep answers the phone the line disconnects.
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Geoff Lepper
(@Geoffcan1) reported
@Shay31906720 @RogersHelps @adrianathompso4 Outage wasn't caused by a storm but reportedly by a Rogers maintenance update. Believe that the Rogers outage last year was also caused by something that Rogers did itself. When the company caused the outage there is much more fault than if it had been a storm.
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Manraj
(@gillzer0) reported
Funny thing with @Rogers @RogersHelps is that they will not respect a customer while they are with them. Once you move to a diff provider after a week of back n forth for a better price & call them for disconnection, they try to match or lower than competition. #WastageofTime
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Rodger Allen
(@rodger_allen1) reported
@Gatorlite_1 @Rogers We are also still experiencing problems… frequent picture and sound freezes. Not fixed yet!
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Lorraine Lord🌻
(@Lordlo88) reported
@David_Moscrop My tv still not working properly. How can they say it's only a few customers when their call centre is so busy that the line tells you to call back another time, or that the estimated hold time is 3hours for tech support? @RogersHelps
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A Person
(@MsPinto123) reported
@DaleV73 @RogersHelps Similar issues.
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Marcus Riedner
(@daraddishman) reported
@RogersHelps Are you going to credit me for the lost sales, productivity, and profitability for my small business as well? This is the second outage in 2 years where you botched an "update" - this one cost my business about $350. Looking forward to that level of credit on my next bill. Thx.
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OldguyHarpax
(@brianfitzg) reported
@dont_b_crazy @RogersHelps It’s brutal that @RogersHelps has switched to full on ‘Send us DM’s so social media outrage gets muted’ mode. I finally got through hours of hold time to cancel my service - they hung up on me instantly as soon as I said I wanted to cancel #rogersoutage
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Gregorio Anselmo
(@GregorioAnselm1) reported
@RogersHelps There was an outage too in Comwave. Now would you call that sheer coincidence. No! I am a comwave subscriber and PQ and BQ made a last to the minute move to stop me from disclosing the truth: Francophone Oblates were responsible for the genocide of the indigenous children!
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Don McGugan
(@DonMcGugan) reported
The discounts and promotions @Rogers is going to have to give from the outage should be amazing - everything should be negotiable over the next 6 months if they want to keep customers.