Rogers Outage in Guelph, Wellington County, Ontario

@TekSavvyNetwork has been down all afternoon on my street because @Rogers decided to do a bunch of work on the transmission lines, without notifying the neighbourhood. A note through the door would’ve been nice. You know, so I could go work somewhere…with internet.

@RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .

@jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service

@Rogers nation wide interruption in service? How about a nation wide discount/credit on all services! #rogers #rogersdown @RogersHelps @RogersBiz

@RogersHelps lost cables channels again. We’re fine all day. Also internet speed has gone down. Please check signal strength

@RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.

@RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.

@RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.

@RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.

@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

@RogersHelps sent a DM about a current outage

@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

@RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

@Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

@RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

@RogersHelps I know you can only pass on the info you are given, but it's the quality of that info that is frustrating. As more areas get power restored (Ottawa) internet access is still not available. Is the delay because of lack of power, damage to physical infrastructure ....?

Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

@RogersHelps complete blackout since last Saturday! The lack of communication seems to be par for the course considering the astronomical prices we pay. The least @RogersHelps could do is update the affected customers with a real response and notfrom a Bot.

It’s not @hydroottawa’s fault because they’re working around the clock. @RogersHelps though has no excuse why their mobile service is choppy / doesn’t work because Bell works. Overall #Ottawa need to take a better look at our bad infrastructure and find solutions! #ONStorm #Ward9

@Rogers why dont you fix my ****** cable outside that I pay $100s every month for. **** your ****** service

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.