Rogers Outage in Guelph, Wellington County, Ontario

@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

@RogersHelps sent a DM about a current outage

@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

@RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

@Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

@RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

@Bell_Support Was on hold 54 minutes... they forgot about me. Had to hang up. No callback... not like they didn't have my number! Called again. Another 25 minutes and am paying MORE than I started with. Next call is too @Rogers. Signed a loyal customer of many years.

ANALYSIS: @Rogers @TELUS and @Bell will never listen and the CRTC is weak, so just head to @FreedomMobile and get a LOT more bag for your buck. CRTC ruled that 1 GB/$30 is minimum for Canada. Not good enough.

@RogersHelps in Guelph and service is out yet again. No cable no internet. Middle of the day trying to get work done. #rogersdown

@RogersHelps Old app never used to show either. Very frustrating

@RogersHelps home phone not working. Tried to reset but everytime Ds flashes, lights up, us flashes, lights up, online flashes, all go dark and whole process repeats on loop. I'd call for help but....

@RogersHelps I contacted TSN helps & they informed me that it is a design flaw. And they are working on it. Should anyone else come across this issue & say something to you. Though it appears to only have the bell options u can scroll down to others as well. Thank you for taking time to help

This is very frustrating. All services went down in the storm and they have not come back up. So no phone or internet or tv. THAT my friends is why u should never have all your services with one company. @RogersHelps #rogers #rogershelps

@RogersHelps @rogers very frustrating all services went down in the storm and they have not come back up. So no phone or internet or tv. THAT my friends is why u should never have all your services with one company.

@RogersHelps No I’m saying we’ve had to homeschool and work from home and we’re dependent on the internet and now you’re jacking up the price when you know very well people need the service

@RogersHelps we had a quick blockout now I lost my internet connection. Help

@gilaryPmassa @Rogers At least you talked to a human... I never even got on the line with one!

Why does every Canadian cell phone service suck. Only thing worse is their customer service. Or debatably their phone service. @Fidomobile @rogers @bell @TELUS @virginmobilecan

@Rogers @RogersHelps there is no cable or internet service in Northeast Brampton

@RogersHelps am being honest when I say I wld love to stay w Rogers, but just can't justify increase & u will not work with me on this. feel the agent was more than content to see a customer go. I have been a loyal paying customer for MANY years. 1/2

@Rogers speaking up in support of the health of Canadians would be nice here.

Thank you Russel and Anjali for responding to my inquiry, providing assistance and a resolution, all under a 24 hour window. I appreciate this customer service! @Rogers 👏👏👏

@RogersHelps your cell service has been horrible in Parry Sound/Muskoka for 2 days. Can barely load anything! Please fix.

Venting frustration with @RogersHelps ..just chatted online with Rogers as my promo is ending..instead of extending, was offered a promo where I would pay an extra ~$35/mnth...very disappointed..seems Rogers doesn’t mind losing a loyal long-standing customer..real sad 😔