Rogers Outage in Guelph, Wellington County, Ontario

@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.

@RogersHelps sent a DM about a current outage

@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit

@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.

@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved

@RogersHelps Already talked to your customer service rep who said this isn't possible. You knew we were switching next week. I'm not impressed. Will never refer.

@Rogers @RogersHelps says there is no tech to help fix their mistake this weekend by cancelling my internet. I'm stuck paying till the end of the month for YOUR error. This is unacceptable!

@RogersHelps @Rogers Thanks Rogers for shutting off my internet early despite paying till end of month. Thank goodness we are changing providers next week. Never go with Rogers. Ever. Changing phones and internet. Done.

Not sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support

@Bell_Support Was on hold 54 minutes... they forgot about me. Had to hang up. No callback... not like they didn't have my number! Called again. Another 25 minutes and am paying MORE than I started with. Next call is too @Rogers. Signed a loyal customer of many years.

ANALYSIS: @Rogers @TELUS and @Bell will never listen and the CRTC is weak, so just head to @FreedomMobile and get a LOT more bag for your buck. CRTC ruled that 1 GB/$30 is minimum for Canada. Not good enough.

@RogersHelps in Guelph and service is out yet again. No cable no internet. Middle of the day trying to get work done. #rogersdown

@RogersHelps Old app never used to show either. Very frustrating

@RogersHelps home phone not working. Tried to reset but everytime Ds flashes, lights up, us flashes, lights up, online flashes, all go dark and whole process repeats on loop. I'd call for help but....

@RogersHelps I contacted TSN helps & they informed me that it is a design flaw. And they are working on it. Should anyone else come across this issue & say something to you. Though it appears to only have the bell options u can scroll down to others as well. Thank you for taking time to help

This is very frustrating. All services went down in the storm and they have not come back up. So no phone or internet or tv. THAT my friends is why u should never have all your services with one company. @RogersHelps #rogers #rogershelps

@RogersHelps @rogers very frustrating all services went down in the storm and they have not come back up. So no phone or internet or tv. THAT my friends is why u should never have all your services with one company.

@Devin_Rabey @MobileSyrup @TELUS @Bell @RogersHelps One issue with regards to cellular is that cellular bandwidth is vastly more limited than broadband data. That surge in cellular data usage by lifting those data caps could cripple the networks.

@meanreus @527MaX @CarryTelecom Completely understand but @Rogers won't give me an update, I'm not their internet customer. The only one to do that is @CarryTelecom

@RogersHelps looks like the internet isn’t working in most of the GTA. Rogers sure knows how to charge premium prices but not provide premium service

@WaterCarol @RogersHelps 🤣yeah a gesture but not help. I know my bill will be well over $300-400 dollars. No tv no gaming face time with mom who has Alzheimer’s, aunt who can’t have visitors and is isolated. @RogersHelps needs to figure out a better plan.

@RogersHelps You have replied in DM to say you can’t help. Beyond frustrated at your lack of service

@RogersHelps is quick at replying to tweets asking you to DM. You have a useful conversation with one person, get passed on to someone else who says nope we can’t help via social media. Disgusting service.

@RogersHelps @digitigr I am in the same location as well, experiencing the same issue. also working from home and very critical you resolve this ASAP.

@Rogers Fix your internet!

@RogersHelps Does this help on data outside the home cause nothing here helps me but that

Hi @RogersHelps, My home internet is down for more than 9 hours now in Mississauga. Please give a realistic timeline for resolving the issue. We have to start working in couple of hours.