Rogers outages and service status in Hanover, Ontario

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hanover, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  name can't be blank (@J0hnHaw3s) reported 6 minutes ago

  @TheYokedEgg @Rogers They SUCK..their service is pathetic.

• 
  Renata (@Renatamx2) reported 12 minutes ago

  @Bell what a joke my service for 3 lines have been out 4 days and there’s no one helping or no solution in sight @rogers never let this happen and where is the customer service cuz no one has any respect at your company

• 
  Peter Young (@cy686phtsl) reported 12 minutes ago

  @RogersHelps I asked the representative if it was possible to suspend my service for two months (specifically June and July).

• 
  M Irshad 🇨🇦 🥍 (@Ref_moe) reported 14 minutes ago

  @RogersHelps & This is why I hate @Rogers - Always giving the same instructions to follow, never ever trying to fix the root of the problem that is their crappy equipment and service

• 
  Aileen O (@AileenMAO) reported 15 minutes ago

  @RogersHelps @Sportsnet the unhelpful tech support just yold me "if you want to watch the complete game, record it". THEN WHAT IS THE POINT OF HAVING THE GAMES "ON DEMAND"? It is WILDLY false to advertise, and have people pay for, cable packages that include "on demand" replays of nhl games

• 
  Kathryn Taylor (@katinedmonton) reported 16 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  SAMIR PANDYA (@ss_pandya) reported 17 minutes ago

  @RogersHelps Yes I did after almost 3 hours. They mentioned it was network related issue and it got fixed after 12 hours! Surprisingly my wife and neighbors who are all on Rogers have no issues at all! Its my business phone and I lost 12 hours of work without satisfactory explanation. Thanks

• 
  Michal (@michal_poterji6) reported 17 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭

• 
  SAMIR PANDYA (@ss_pandya) reported 18 minutes ago

  This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !

• 
  Adam (@A98698937) reported 23 minutes ago

  @RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???