Rogers outages and service status in Hanover, Ontario

Problems in the last 24 hours in Hanover, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hanover, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  White Chick (@tokebekicittte) reported 8 minutes ago

  @JustMeJamie64 @Rogers Rogers called me earlier today, I’m an ex customer. It was an Indian guy. He said he’d like to offer me half of what I was paying for my cellphone bill then asked me how much I paid. I replied,no, I don’t care and don’t call me back. 😒

• 
  pXnEmerica (@pXnEmerica) reported 11 minutes ago

  @JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.

• 
  𝑀🎀 (@Mo_ashleigh) reported 12 minutes ago

  WHY AM I UNABLE TO SPEAK WITH A HUMAN @Rogers WTF

• 
  Breeze (@chester43998848) reported 14 minutes ago

  @Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!

• 
  Trish M (@trishmilley) reported 15 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 16 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  Cristina Aiello (@caiello2) reported 24 minutes ago

  @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

• 
  IbbiKB (@IbbiKb) reported 25 minutes ago

  If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

• 
  Trish M (@trishmilley) reported 26 minutes ago

  @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

• 
  Jason Boring (@JasonBoring99) reported 26 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills