Rogers outages and service status in Joliette, Quebec

Problems in the last 24 hours in Joliette, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cadence Grace (@cadencegrace) reported 1 minute ago

  @RogersHelps You can start by firing Keona- this is the second time I’ve dealt with her and she is the direct reason I will be going elsewhere. She is rude, condescending, wastes your time and makes your business feel unwelcome and unneeded.

• 
  Chris Conley (@ResearchChat) reported 1 minute ago

  @Yuvrajsv1rk @Rogers Having the exact same issues with @Rogers 2 hours on hold (which appears to be the time limit for their hold-status) and then told by the automated voice to call back another time and disconnected. Did you get anything resolved?

• 
  James Riley (@thejamesriley) reported 2 minutes ago

  @RogersHelps spent 3 x 1 hour calls w spt after merged w Shaw, u still couldn’t allow me access 2 my mobile account. They said would call back. Never did, was 3mos ago. I have called support 7 more times, waited, call hangs up. Today cut my phone off. I can’t see bill. Not good

• 
  Alison S. (@yidchick) reported 3 minutes ago

  the people @RogersHelps employees have tiny pee pees and even tinier brains. Worst customer service, doesnt give a rats *** about helping customers. I am going to look into switching bec i have had it.

• 
  Em (@moonlitnachos) reported 4 minutes ago

  @Rogers how am I supposed to report a downed / low-hanging wire that is preventing me from accessing my property if I am not a Roger’s customer? 2.5 hours on hold for your customer service team to refuse to speak with me because I am not a customer.

• 
  Mark Walker (@mwalker1533) reported 6 minutes ago

  @RogersHelps how can I get help for my internet service. 3 months ago I was promised 90$ per month for 24 months. im now being billed for 125 including tv wich i never agreed to. holding on phone for hours end with no help. chatbot absolutely useless

• 
  Tanyassm (@tanyalsweet) reported 6 minutes ago

  @RogersHelps @Rogers READ THE MESSAGE BEFORE YOU RESPOND 🤬 🤬 TECH Transferred me to customer service for a credit for the week AND I’VE BEEN ON HOLD FOR OVER 2HOURS!!! 🤬

• 
  Kian Zachary (@kian_zac) reported 11 minutes ago

  @RogersHelps I need my issues resolved immediately .. been without my phone line for more thn 48 hours ticket # BT1409749. Got hung up twice by your IVR after waiting on hold for more thn 2 hours (each time). Been to the store 3 times already .. still not fixed .. I better not get charged for any number of days I have no access to my phone line as this is not my issue ..

• 
  Don Bradshaw (@RealDonBradshaw) reported 12 minutes ago

  That’s some award-winning journalism there. 🙄 It’s not like the #BlueJays50 have 742 other serious problems that could be addressed. It’s a below-.500 ball club with numerous players in slumps but yeah, go ahead and focus on their toy box. Keep cashing those @Rogers paycheques.

• 
  Klassik_empireent (@klassik_empent) reported 13 minutes ago

  @Rogers your new virtual assistant sucks, bad!