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Rogers outages and service status in Joliette, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Joliette, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Joliette, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Rogers

Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GennyGuenther
    Genny Guenther (@GennyGuenther) reported

    @RogersHelps Left again after waiting. Again no service and a useless device. I can verify the account and my phone is on the account. I need access to this

  • ehoeve
    ehoeve (@ehoeve) reported

    @RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage

  • SusyCampos19
    Susy Campos (@SusyCampos19) reported

    Wow @Rogers. I have been calling for the past 2 weeks to move my service to a new address. I was being put in hold the last time I waited for 1 hour on hold. Now it just says they are experiencing higher calling volumes and it hangs up on me. Bell will have a new client I think.

  • kian_zac
    Kian Zachary (@kian_zac) reported

    @RogersHelps I need my issues resolved immediately .. been without my phone line for more thn 48 hours ticket # BT1409749. Got hung up twice by your IVR after waiting on hold for more thn 2 hours (each time). Been to the store 3 times already .. still not fixed .. I better not get charged for any number of days I have no access to my phone line as this is not my issue ..

  • JPGonVI
    JPG (@JPGonVI) reported

    @rodmickleburgh @Rogers Every issue somehow ends with you demanding someone else fix it. Government, taxpayers, neighbourhoods… always someone else.

  • firoozehtale
    firoozeh tale (@firoozehtale) reported

    @Rogers I've spent over 3 hours on phone since Saturday to schedule installation of my Roger's internet modem. It's been a horrible experience so far. I'm basically paying for internet that I've not received yet, and don't know how long more I have to wait for an agent to respond

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @RogersHelps @nuyo1oyun Nobody can get through to anyone on the phone that’s the problem. We keep getting disconnected due to call volume.

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @Rogers so frustrated with the ongoing issues I have experienced with your customer service and home monitoring system. For the third time I have spent an extended period on hold—this time for over an hour and a half—without being able to reach a representative.

  • gdalati
    Ghaith Dalati (@gdalati) reported

    @Rogers Canada has again assured me that living out of Canada is the wise decision . Internet goes down a home since a week and been trying to get hold of customer service ( aka Some call center in a 3rd world country as per their ranking ) and no one answer, and when they do,

  • callmeaskayra
    Kay (@callmeaskayra) reported

    @RogersHelps please connect me to an agent. It’s really frustrating when I moved 11 days ago to my new address and still don’t have home internet. I’m trying to keep calling and I’m holding for at least 45 minutes but nobody is connecting. Am I paying for this service?