Rogers outages and service status in Joliette, Quebec

Problems in the last 24 hours in Joliette, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanka Jayasundera (@Zenblime) reported 47 seconds ago

  @RogersHelps Doesnt help i still having issues that I am getting tossed around in. Very disappointed in this service

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  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 2 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Alexis Gee (@lexomatic) reported 2 minutes ago

  Anybody else have their @RogersHelps internet be completely unstable this weekend & require power cycling every few hours? #Toronto

• 
  Carol (@zephryus47) reported 4 minutes ago

  @CTVdavidspence @Rogers Been there done that. Telus is just as bad

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 5 minutes ago

  @RogersHelps @CCTS_CPRST I have already restarted my phone. I have reset the network settings on my iPhone. We have reset our network router. None of it works. I believe your provisioning group needs to make a change to allow wi-fi calling on my line.

• 
  Michael DelPiero (@MikeDelpieroX) reported 5 minutes ago

  @KoronaB5899 @Rogers UNVERIFIED Rogers AI chatbot asking for your “details.” Where does that information go, and is it secure? Don’t fall for the appearance of help. The original post says these exposed wires have been ignored for four years. Another “please DM us” response changes nothing.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 6 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  JoeJoomla (@JoeJoomla) reported 9 minutes ago

  @GrandstreamNet - I am unable to get the Grandstream HT802V2 to work with @voipms with my @Rogers router. Ooma VoIP works, but Grandstream doesn't. I've worked on this for many hours unsuccessfully. How do I get real help? #voip

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 12 minutes ago

  @RogersHelps Hubby and I are on the same plan, same wi-fi, different iPhone models. His wi-fi assisted calling works, but mine recently stopped functioning. I got dropped from on-line help yesterday (after 2 hrs waiting, I was 4th in the queue). Been on hold for 1:15min.

• 
  JB 🇨🇦 (@jenjbanks) reported 16 minutes ago

  @RogersHelps having issues with the Jays Winning inning whether lower case or upper case is used. My family is also having the same issue for the last two weeks. Doesn't seem isolated based on tweets I've seen. Can you please help. #jayswinninginning