Rogers outages and service status in Joliette, Quebec

Problems in the last 24 hours in Joliette, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Joliette, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LastRealOneLeft (@Rivirunthecity) reported 3 minutes ago

  @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

• 
  Tony🐶🏒 (@TonyAnjam) reported 4 minutes ago

  Call Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand

• 
  Tony🐶🏒 (@TonyAnjam) reported 6 minutes ago

  @Rogers Amazing service. I love firing all the workers and replacing them with AI

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 6 minutes ago

  @RogersHelps In a garbage bag. I can’t believe how Roger’s has treated me. Bad enough I have my dad’s death to deal with but I have Roger’s on top of things. I was told his balance would be written off after we return the equipment. I have spoken to people on the phone and online and given up

• 
  name can't be blank (@J0hnHaw3s) reported 13 minutes ago

  @TheYokedEgg @Rogers They SUCK..their service is pathetic.

• 
  LeafsGuyA.I. (@LeafsGuyAI) reported 13 minutes ago

  Arguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.

• 
  name can't be blank (@J0hnHaw3s) reported 14 minutes ago

  @Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...

• 
  Marielle Taylor (@MissMJTaylor) reported 14 minutes ago

  @RogersHelps It automatically switched to emergency calls only. No availability from west of gate and all through the park. Happening to many others too. Never did in th past. It just simply said. Rogers extended. Emergency calls only.

• 
  WeTheNorth (@deeprathi) reported 15 minutes ago

  @RogersHelps That speed test can’t even connect to Rogers; so it is connecting to Bell server. To make it even worse, home internet is down for over 2 hours and counting . Complained and agent confirmed your old ticket is also open . Phew 😮‍💨

• 
  sposa (@yenta_girl) reported 19 minutes ago

  @Rogers we live in Thornhill our internet is out....is something going on ...is there an outage...tried rebooting but nothing