Rogers outages and service status in Kenora, Ontario

Problems in the last 24 hours in Kenora, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kenora, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen (@jenjenlopaz) reported 5 minutes ago

  @Rogers After 2 hours on hold, only to be disconnected. What is going on, the chat box can’t help, online can’t do the request you need to talk to someone and now when you call it’s hangs up as wait times are to extreme

• 
  Claudio Rocchi (@ClaudioRocchi1) reported 6 minutes ago

  @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 10 minutes ago

  @RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if I’m not home when they come around to fix a box that is in the laneway and I’m only notifying them as a courtesy. Horrible business practice. I’ll contact Executive Office.

• 
  A Nir (@Zeuxis00) reported 17 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 19 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  nacef karim (@nacef_karim) reported 19 minutes ago

  Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Happyinretirement (@Happyinret69930) reported 20 minutes ago

  @RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?

• 
  Taylor (@WilsT24) reported 23 minutes ago

  @RogersHelps is there anyway to get help? Called the store and can’t help set up tv and home phone… telephone to Roger’s has hung up on us because they are too busy for 5 days straight.. how can this be this hard?

• 
  TheChefTrevor (@TheChefTrevor) reported 26 minutes ago

  Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay

• 
  Clint (@clintculture) reported 28 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE