Rogers outages and service status in Khiva, Ontario

Problems in the last 24 hours in Khiva, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Khiva, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen (@karenfamily1) reported 12 minutes ago

  @MathesonJMT @Rogers Very poor service!

• 
  Harrichr (@harrichr) reported 13 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  dineshjagasia (@dineshjagasia1) reported 13 minutes ago

  @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 15 minutes ago

  @Rogers now I want to contact Rogers mobile services for my line and your website is very bad you can't find direct access to customer service support and this ANNA it is not helping at all The most bad experience I ever had

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 16 minutes ago

  Almost 2 hours and no real resolution. I. HATE. @Rogers.

• 
  dineshjagasia (@dineshjagasia1) reported 17 minutes ago

  @RogersHelps This does not help at all. I called the Technical Support Team and while speaking to the agent, the call got disconnected mid-way. No call back received. I have called back again and am on hold again for god knows how long.

• 
  YOWGuy (@Sundayflyer) reported 17 minutes ago

  @CaroleFarhall @Rogers Same issue Rogers do not care.

• 
  SJ (@cafveteran) reported 22 minutes ago

  @Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 30 minutes ago

  @RogersHelps Rogers has the WORST business practice ever. Please pass that along to your Executive Office.

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 33 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????