Rogers outages and service status in Khiva, Ontario

Problems in the last 24 hours in Khiva, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Khiva, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Accent Bldg Sciences Inc. (@AccentBldgSc) reported 12 minutes ago

  @RogersHelps Tried the self-help, it didn't work, the chat gave me the number to call and evidently was wrong, he switched me to business that says they have a backlog and hang up on me! It should be very simple especially when adding services

• 
  Nikhil s (@sethni20) reported 12 minutes ago

  @RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation

• 
  Renie 🦁🇨🇦🇸🇻🎗 (@exypgal) reported 12 minutes ago

  @RogersHelps hi. My mobile device is not connecting on phone app. However it is working on WhatsApp. Can't call ....can you help?

• 
  Murdaaa🥶 (@Topboymurda) reported 13 minutes ago

  @RogersHelps Internet is out , neighbours are doing house work, the workers started digging and then internet out, the line has been cut ..need service tech Asap

• 
  Dimitra Kufudi (@DimitraKufudi) reported 17 minutes ago

  Hey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, I’ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?

• 
  Curtis Martin (@CurtisMart32873) reported 18 minutes ago

  @Uncle_Jed_1 @RogersHelps reason i bring that up. its yet another issue where a lack of action led to the exact problem the report was supposed to prevent Canadians need to drop the party loyalty and push for candidates that put forward a plan that actually answers questions not bring more questions

• 
  Gayle Charach (@gcharach) reported 23 minutes ago

  @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

• 
  Matt Swan (@mrmattswan) reported 30 minutes ago

  @RogersHelps @SNCTrader Blaming the customer for your dogshit ****. Way to go.

• 
  Accent Bldg Sciences Inc. (@AccentBldgSc) reported 32 minutes ago

  @Rogers Almost 1-hour on the phone with your rep at 866-727-21** to finally say he can't help & switch me to business rep. Line with the bus rep stated there is a long wait, please call back later! We believe for businesses you should b faster. Were planning to add to the service

• 
  Recycled_Spirit (@RecycledSpirit) reported 34 minutes ago

  @Rogers wifi at home has not been working since yesterday. Mobile data is super glitchy today. After trying to contact your support forever we were finally told someone can help by Tuesday! Are you for real? Do not have the audacity to send us the full bill!