Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Surrey, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Richmond	Phone	13 hours ago
Vancouver	Total Blackout	15 hours ago
Burnaby	TV	18 hours ago
North Vancouver	Total Blackout	23 hours ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Patty Friesen (@FriesenPatty) reported 1 minute ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Andrew F Stewart (@AndrewFstewart) reported 6 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Jason Michael (@JayGarfs) reported 12 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Trevor (@EastvanTrev) reported 13 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 20 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  Ace Cabebe (@HeyItsIan14) reported 20 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  FightKobraKai (@FightKobraKai) reported 21 minutes ago from Port Moody, British Columbia

  Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 21 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Vasily Podgoalzin (@Rparmarr89) reported 25 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Ronald Swizzler (@stuffapproved) reported 25 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Jenn Della (@JennPWasHere) reported 27 minutes ago from Surrey, British Columbia

  @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

• 
  AM (@_TPE_TW_) reported 28 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  CodeRed333 (@3Code3Red3) reported 35 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 42 minutes ago from Vancouver, British Columbia

  He it’s @Rogers down again in #yvr ????

• 
  Benny Yau (@MrBennyYau) reported 45 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Jay Holtslander (@j_holtslander) reported 48 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 50 minutes ago from Port Coquitlam, British Columbia

  @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

• 
  𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported 50 minutes ago from Coquitlam, British Columbia

  Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

• 
  hazel (@angerthehazel) reported 54 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Kirsten Naughton (@MysticNinja502) reported 56 minutes ago from Surrey, British Columbia

  @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Brothers (@chrisbrothers) reported 3 minutes ago

  @RogersHelps Not really! Poor customer service = lost customers!

• 
  IG:akinola_jane (@Janniedivahh) reported 3 minutes ago

  Part 4 of 4 - At this point, I’m regretting choosing Rogers. Is this the level of service customers should expect, or have I just been extremely unlucky? Can someone from @Rogers please help resolve this?

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 4 minutes ago

  @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

• 
  Monarch Butterfly (@savemilkweed) reported 5 minutes ago

  @Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?

• 
  barrieguynow (@barrieguynow) reported 6 minutes ago

  @jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.

• 
  BunchOf (@bunchofJss) reported 7 minutes ago

  @Canucks @Rogers Damn Canucks really proud to post a video that shows they’re dissapointed about who they had to take…. And his dad is the coach. Yikes

• 
  sarahpvictoria (@sarahpvictoria) reported 9 minutes ago

  What a waste of customer & service time, your automated systems don’t work, support workers have wrong info or can’t do anything. Major fail after being a customer for 15+ years @Rogers

• 
  Jon Arms (@armsyASD) reported 11 minutes ago

  Hey @Rogers. My father passed away in February 2026. I have been trying to cancel his service for months. Called 27 times on hold 2 hrs and then told there are no agents and you hang up. Store won’t cancel for me. I can’t be alone. Class action seems in order. #rogers

• 
  Jordan (@jordananimate) reported 14 minutes ago

  Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

• 
  🇨🇦 BuBz 🥅🏒⚾️ (@bubzshed) reported 15 minutes ago

  @SportsnetPR **** you @Sportsnet 🖕 **** you @Rogers 🖕 Sticking your greedy grubby hands deeper into my pockets when I already pay a ridiculous price just to watch the games. Greedy ********, all of you!