Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Coquitlam, Surrey, Port Moody, New Westminster, Port Coquitlam, North Vancouver, Richmond, Coquitlam, Langley, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Coquitlam |
||
| Coquitlam |
Wi-fi | |
| Coquitlam |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@mymindmyright) reported
@RogersHelps So fed up with Roger's. Regretting big time to be Roger's customer. Time to part the ways with Roger's as it is moving from bad to worst to ....newer low with every interaction.
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Fives
(@DatBoiFives) reported
@RogersHelps the wifi has been down all day in south Barrie we’ve been told that the issue is resolved but it isn’t we haven’t had connection all day
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sue
(@mrscharmedones) reported
@RogersHelps transferred 5 x to get helpbtobsuthorize a cable box and then I get disconnected this sucks
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Jowan Manjooran Jomon
(@JowanJomon) reported
from
Malvern, Ontario
Wifi down here @RogersHelps
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trisha weiler
(@tweiler12345) reported
@RogersHelps my internet is down. Is there an outage?
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Blank
(@Blank31826918) reported
the @Rogers at 764 Younge st in TO made an older gentlemen who clearly had some mobility issues and a hearing aid, wait outside in misting rain and 8 degrees, for 10 mins till they let him in the store. Claimed they were @ capacity, store had less than 10 ppl, terrible behaviour
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MJ
(@TheHumbleLion_) reported
Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers
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Sam
(@mymindmyright) reported
@RogersHelps Is that the best feedback you come-up with for someone waiting for the express pick for more than two weeks in the slowest period of the year? Is this your busy season? I am canceling my order and looking for the provider who is less busier. Horrible customer service 😡
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Jess Moran
(@JessMMMoran) reported
1/3 - Apologize in advance for the service rant but here we go. We moved to our home 2 years ago & had @rogers tv & internet. Although expensive, have been generally happy with their service. Recently @Bell put in fiber optics in the whole area. They came door to door
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Grant Maddigan
(@grantmaddigan) reported
@RogersHelps 30 mins on hold to speak to a manager about why my bill was so high and can’t be back dated as well as other issues. 3rd call trying to get bill where it was promised to be and keep finding out I’m being billed for equipment that was supposed to be free. Can you help