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Rogers

Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 1:18 PM EDT.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Burnaby, Richmond, North Vancouver, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Wi-fi 2 days ago
Surrey Wi-fi 2 days ago

Nearby cities with recent reports

Vancouver

18 recent signals

1 day ago
Surrey

5 recent signals

2 days ago
Burnaby

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! ๐ŸคŸ Goodbye rogers here I come telus next week Tuesday

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I canโ€™t make any phones calls right now. Using wifi for internet right now

  • ilovethearts
    David Finnis ๐Ÿšด (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • JCog88
    Joshua Coghlan - IG ใ€‹ (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. ๐Ÿ˜‘

  • MasterXSY
    Master P.Le๐Ÿ‡จ๐Ÿ‡ฆโœŒ๏ธ๐Ÿ—ฝ (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30โ€™ for the past 3 days, canโ€™t get a hold of anybody, just to fix a problem that should be done week ago, I donโ€™t have time for this, why do I have to waste my time for somebody mistakes.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps Iโ€™m pretty sure itโ€™s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. Iโ€™ll just cancel my current account, as I own the phone, and sign up for the promotion. Itโ€™s not hard but apparently it is for @Rogers

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck ๐Ÿ‘Ž

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • MrKush604
    ๐‹๐ฒ๐ฅ๐ž ๐‰๐ž๐Ÿ๐Ÿ๐ซ๐ž๐ฒ โœŒ๏ธ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. ๐Ÿ˜ญ

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaPetsinis
    Lisa Petsinis (@LisaPetsinis) reported

    Hello @RogersHelps Please advise the public about the extensive cell phone network outages. Even Anna is not reporting any issues. This should be a top story. @CP24 @CityNewsTO

  • tammie__cross
    Tammie (@tammie__cross) reported

    @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phoneโ€”it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

  • TRSbizarro
    ใ“ใ‚Œใฏไฝ•ใฎๆ„ๅ‘ณใ‚‚ใ‚ใ‚Šใพใ›ใ‚“ (@TRSbizarro) reported

    @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

  • ALazarowich
    Alex Lazarowich (@ALazarowich) reported

    @Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is โ€œwith you all the wayโ€. I guess not eh?

  • Captnwilly
    Bill Perry (@Captnwilly) reported

    One thing I can count on is to not count on Rogers cellular coverage on the ferry between Sidney and Fulford and the 5G just goes out for about 10 minutes. Canโ€™t even watch Rogers sports network @rogers

  • jeff_wettlaufer
    Jeff Wettlaufer (@jeff_wettlaufer) reported

    Hey @RogersHelps Iโ€™ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then Iโ€™m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

  • NorrisDarrel
    Darrel Norris (@NorrisDarrel) reported

    @RogersHelps This page NEVER works for me.

  • Bhagyeshsoni
    NoBS (@Bhagyeshsoni) reported

    @RogersHelps Rogers service is pathetic

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported

    Internet issues during a World Cup match again, @Rogers! Ridiculous!

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    gone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps