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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around New Westminster, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 11, 12:56 AM EDT.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Burnaby, Richmond, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 11 hours ago
Vancouver TV 12 hours ago
North Vancouver Internet 13 hours ago
North Vancouver Internet 14 hours ago
Surrey TV 15 hours ago
Vancouver Phone 16 hours ago

Nearby cities with recent reports

Vancouver

22 recent signals

11 hours ago
Surrey

5 recent signals

15 hours ago
North Vancouver

3 recent signals

13 hours ago
Burnaby

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • frugalfrivolous
    Heather OMG UCP WTF (@frugalfrivolous) reported

    @RogersHelps There is no information of any outages in YYC on the outage page.

  • ShawnaSchmidt16
    Shawna Schmidt (@ShawnaSchmidt16) reported

    Internet been down for last two hours in SE Calgary area. And yet again nothing posted by Roger’s to that effect. @Rogers

  • Pereztavarez6
    malachi (@Pereztavarez6) reported

    @RogersHelps i want to cancel my services

  • Neno101124
    Danendra (@Neno101124) reported

    @Rogers Your service is like ****

  • Deepea6
    relaxmassage8888 (@Deepea6) reported

    @RogersHelps Currently on hold for cos service 75 min. - plz do better

  • JacquiKJanes
    Jacqui (@JacquiKJanes) reported

    @Rogers are your staff calling at random times offering discounts then asking for account information and they don't understand why this is an issue? #fraud #togoodtobetrue

  • ZivRivkis
    Ziv Rivkis (@ZivRivkis) reported

    @zukkyzee @Rogers Outage seems to be everywhere, however, their as ever useless outage map says nothing about it. Chat support confirmed "major node outage" but that's about it. SE here.

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps Connect with support so we can investigate... I thought I just did!

  • nadaliebardo
    Nadalie (@nadaliebardo) reported

    @Rogers why are yall incapable of providing the internet I pay for? Down twice this week.

  • eltigrethetiger
    Bubba the Dog. (@eltigrethetiger) reported

    @NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service