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Rogers

Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 4:16 AM EDT.
  • 72% Internet (72%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Rogers

Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Burnaby, Richmond, North Vancouver, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 2 hours ago
Vancouver Internet 4 hours ago
Vancouver Wi-fi 6 hours ago
Surrey Wi-fi 13 hours ago
Burnaby Phone 14 hours ago
Vancouver Internet 16 hours ago

Nearby cities with recent reports

Vancouver

20 recent signals

2 hours ago
Surrey

6 recent signals

13 hours ago
Burnaby

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Havenโ€™t they proven their inability to run a reliable network?

  • Nic_Amaya
    Nic Amaya ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ด (@Nic_Amaya) reported from Vancouver, British Columbia

    He itโ€™s @Rogers down again in #yvr ????

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but canโ€™t seem to find the right place? Please help!

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck ๐Ÿ‘Ž

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that donโ€™t start with a mention, all your Remind tweets end up in the timeline.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • mikeleeuno
    mike lee | ์ดํ˜•๊ฑธ | ๏งก่กกๆฐ | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • MrKush604
    ๐‹๐ฒ๐ฅ๐ž ๐‰๐ž๐Ÿ๐Ÿ๐ซ๐ž๐ฒ โœŒ๏ธ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Christmas_corgi
    Tammy Lowry (@Christmas_corgi) reported

    @sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming ๐Ÿ–•

  • ModernAgri_Tips
    ๐๐ก๐ข๐ฅ๐ข๐ฉ ๐“๐ž๐ญ๐ญ๐ž๐ก ๐๐ฎ๐š๐ซ๐ฌ๐ก๐ข๐ž, ๐๐ก๐ƒ (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • DimitraKufudi
    Dimitra Kufudi (@DimitraKufudi) reported

    Hey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, Iโ€™ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    @RogersHelps To add to this, weโ€™re in a heatwave, & cus the internet has been down, we havenโ€™t been able to configure our smart thermostat. Not only couldnโ€™t I WFH but our house is hot asf too. Youโ€™re quick to charge extra fees, yet your support and service are terrible

  • TRSbizarro
    ใ“ใ‚Œใฏไฝ•ใฎๆ„ๅ‘ณใ‚‚ใ‚ใ‚Šใพใ›ใ‚“ (@TRSbizarro) reported

    @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

  • many_876
    Many (@many_876) reported

    @Raptors Your piece of **** gm should not have a job, member of kkk should manage or own basketball teams aka @Rogers

  • nestapendragon
    Nesta เฑจเงŽ (@nestapendragon) reported

    A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.

  • tammie__cross
    Tammie (@tammie__cross) reported

    @Rogers Great to see Rogers cheering on Team Canada. ๐Ÿ‡จ๐Ÿ‡ฆ It would also be great if loyal customers trying to cancel a line didnโ€™t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps

  • LordMassicotte
    LordMassicotte (@LordMassicotte) reported

    @SeanLockhart7 @RogersHelps It's always like that They say nothing wrong, but everything is wrong, website slow and their a.i suck. Time to switch after 16 years.

  • SirMemee
    Sir Meme (@SirMemee) reported

    @Rogers @Sportsnet needs our $ to survive but they know people wonโ€™t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.