Rogers outages and service status in New Westminster, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 13, 4:10 AM EDT.
- Internet (59%)
- Wi-fi (15%)
- TV (12%)
- Phone (5%)
- E-mail (5%)
- Total Blackout (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Richmond, North Vancouver, Port Moody, Anmore, Coquitlam, and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 11 hours ago |
|
Surrey
|
Internet | 15 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Surrey
|
Internet | 1 day ago |
|
Vancouver
|
Phone | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.
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Call me Sully 🇨🇦 (@paul__sullivan) reported@RogersHelps I have wasted more than 7 hours trying to deal with this on behalf of a 90 yr old relative who, unfortunately, is not returning home from the hospital. This is turning into the kind of story that earns Rogers a terrible reputation and loses customers for life.
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nooneofsignificance (@hofmiller_) reported@RogersHelps Why is the internet cable service down at 3:06 am every morning in Thornhill. Please investigate, and reply back with facts.
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matthews34goat (@matthews34goat) reported@BrianReid597401 @Rogers biting the bullet and letting them pick high is a bad idea because not only are you not getting those high draft picks, but you are giving them to teams in the conference and division who you are going to try and compete with
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Josh (@Goatzel) reported@RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.
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yeah right (@maiti65) reported@RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service
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SMB🇨🇦 (@boomrs) reported@RogersHelps Not working and not helpful!! There is a glitch and no one at Rogers can help!!
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Matan Buchler (@Walsurus) reported@RogersHelps That is the number I am on with. I just got off with a manager. They are now telling me 5 days (from this past Monday) is when the department I’m looking for will call me. Originally on Monday I was told 24-48hrs. Yesterday I was told 72. And now this. This is horrible service.
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✡Lauren Jacobs✡ (@laurenrjacobs) reported@RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.
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Steve Bergeron (@CBR900) reported@RogersHelps What is the best number to call for technical support where I don’t have to listen to 100 different menu options.