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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 7, 11:05 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Burnaby, North Vancouver, Richmond, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Surrey Phone 4 hours ago
Vancouver Internet 8 hours ago
Vancouver Internet 8 hours ago
Surrey Internet 13 hours ago
Vancouver Wi-fi 18 hours ago
Vancouver Internet 1 day ago

Nearby cities with recent reports

Vancouver

9 recent signals

8 hours ago
Surrey

4 recent signals

4 hours ago
Burnaby

1 recent signals

1 day ago
North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • MunBagri
    Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnHanna86
    J Hanna (@JohnHanna86) reported

    @RealDonBradshaw @BlueJays @Rogers WTF are you griping about ? They’re showing the fans what he looks like in Jays blue. No harm no foul. There’s a lot stuff to whine about this year but this isn’t it.

  • nl_rock
    chrisc (@nl_rock) reported

    @RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue

  • visitorsdigest
    Island Time (@visitorsdigest) reported

    @lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.

  • VishPTG
    Cha Plow (@VishPTG) reported

    Hey @Rogers @Fidomobile @FidoSolutions You can't just change the monthly phone plan prices whenever you want. We agreed on a set price that doesn't change for as long as we have It. We don't care about your investment in 5G network that you've trained your reps to tell us.

  • HaroldCundal
    Harold Cundal III (@HaroldCundal) reported

    @KellyHrudey Damn, gonna miss you on the screen, Kelly! Another proof that @Rogers is tanking @Sportsnet hard. Will be watching anxiously for Hrudey 3.0.

  • uxridge_james
    James Burnell (@uxridge_james) reported

    Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times

  • alpdenizdeveci
    Alp Deniz (@alpdenizdeveci) reported

    @RogersHelps My mobile service, calling from Germany about my Canadian account, maybe called 7-8 times waited quite a bit, so I am guessing I will be charged around a hundred euro without being able to talk to anyone

  • callmecxt
    cxt (@callmecxt) reported

    @RealDonBradshaw @BlueJays @Rogers I hope you have a great day today Don Bradshaw. Really thought this post was some sort of meme but it turns out you’re just very sad. Please accept this digital hug as a reminder to be happy. (and to possibly shut ******** up)

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @dbhoops_ @RogersHelps @Rogers Don’t waste your time. Rogers has become useless after they contracted out to useless 3rd world countries their customer service. I cancelled all my services after 47 years with them.