Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 25, 2:10 PM EDT.
- Internet (62%)
- Wi-fi (18%)
- Total Blackout (7%)
- TV (6%)
- Phone (5%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 hours ago |
|
Surrey
|
Wi-fi | 15 hours ago |
|
Vancouver
|
Wi-fi | 16 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Richmond
|
Internet | 3 days ago |
|
Surrey
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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๐๐ฒ๐ฅ๐ ๐๐๐๐๐ซ๐๐ฒ โ๏ธ (@MrKush604) reported from Coquitlam, British ColumbiaMissed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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mike lee | ์ดํ๊ฑธ | ๏งก่กกๆฐ | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's ๐
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Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday๐ it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps Iโm pretty sure itโs your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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b i a โ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. Heโs adding a number to his line and has to go to a store thatโs not his own because contractually he canโt & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but canโt seem to find the right place? Please help!
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Alli Bearinger ๐จ๐ฆ (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Determined Canuck (@frenchlefty26) reported@georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.
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Nick McRoberts (@nick_mcrob) reported@RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.
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Carole Farhall (Khaligirl) (@CaroleFarhall) reported@RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a
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Geoff aka Holdfast043 (@GeoffdBarrett) reported@RogersHelps Sent. I would also love to know if thereโs somebody who could actually help me or if I should continue my conversation with other companies.
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pledgeboyisqb1 (@pledgeboymob) reported@EdmontonOilers @Rogers not bad
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Daisy E. Birch (@DaisyBirch59) reportedSo I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reported@SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.
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Kanav Mehta (@KanavMehta7) reported@RogersHelps Your stupid website doesnt work and keeps increasing the restoration time.
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๐จ๐ฆ Shonna ๐TAEMate๐6v6๐ฅ (@shonna_74) reported@RogersHelps Well I had no interest all day yesterday. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels.
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GoodMorning ๐โฅ๏ธโจโโญ๏ธ๐ซ๐ (@LJW61) reported@RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if Iโm not home when they come around to fix a box that is in the laneway and Iโm only notifying them as a courtesy. Horrible business practice. Iโll contact Executive Office.