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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 26, 10:14 PM EDT.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 6% Phone (6%)
  • 2% E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver TV 9 hours ago
Surrey Internet 13 hours ago
Vancouver TV 1 day ago
Vancouver Wi-fi 1 day ago
Vancouver Internet 1 day ago

Nearby cities with recent reports

Vancouver

17 recent signals

3 hours ago
Surrey

6 recent signals

13 hours ago
Coquitlam

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • FightKobraKai
    FightKobraKai (@FightKobraKai) reported from Port Moody, British Columbia

    Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @RogersHelps I don’t even know any more. I have one ticket number and a bunch of interaction numbers. When I use Anna to check my ticket, it doesn’t recognize it. Yesterday when I called apparently that ticket had been resolved, but my issue had not.

  • Travelling_Nic
    Nicole Thomas (@Travelling_Nic) reported

    @RogersHelps I know for sure though if I don't pay the bill, you will call me multiple times a day for payment. And for some reason those people calling me can't help me either as I have to speak with customer service. It's extremely frustrating and I will be switching providers.

  • jipsy_to
    Jipsy (@jipsy_to) reported

    @Rogers Why have I been in hold for over an hour two days in a row trying to resolve a billing issue and no one ever picks up the call? Your Customer Service doesn’t exist. Avoid Roger’s at all costs. Criminals!!!

  • christhorneart
    Chris Thorne Art (@christhorneart) reported

    @Boddy604 @Sportsnet @Rogers Yes!! Complaining will not do anything, you have to cancel the service. The only way to get them to listen is to take their money away. That is your only leverage. #cancelsportsnet

  • JenFrYrEyesOnly
    JMAK FrYrEyesOnly@yahoo.com (@JenFrYrEyesOnly) reported

    @RogersHelps I have wasted my efforts my time for hours last night and including today trying to get help for your service. Another waste of time no real action to replace what is needed & exists -Bulk #ROGERSaccounts get service !!!! @crtc why not the buildings with rogers cell towers etc??

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps SMS messaging not working since I changed my plan on May 30.

  • 19BossMan84
    Hugo (@19BossMan84) reported

    @Rogers nothing like calling Roger’s and their automation system saying the are experiencing higher than normal volume calls and than hang up. Great customer service lol

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I tried that. Apparently you are experiencing very high call volume right now and cannot take my call. And I should call back at another time. This is what you call 24/7 tech support?

  • dogfishent
    Dogfish Enterprises (@dogfishent) reported

    @RogersHelps I get that. My frustration has been that I was told someone would contact me and NO ONE has. I can easily give up the new phone. that is not an issue. I gave the CSR what the competition was willing to do and was told I would be reached out to. nothing.

  • chester_p_c
    James🟧🍁🟧 (@chester_p_c) reported

    BAAAHAHAHHA @Sportsnet 🖕🖕 Gooo **** yourself @Rogers 🖕🖕