Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (14%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Anmore, Burnaby, Surrey, Richmond, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	13 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Wi-fi	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Anmore	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  kayge (@sparklehorss) reported 2 minutes ago from Langley, British Columbia

  @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

• 
  #IndianStatus531 (@BlueCedarAngel) reported 2 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Jay Holtslander (@j_holtslander) reported 4 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  Morgane Oger (@MorganeOgerBC) reported 8 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Jessy (@CoachDhillon) reported 11 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Andrew Christopher (@ACmusic_10) reported 11 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Sheila Morissette (@sheilamoris) reported 12 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Jay Holtslander (@j_holtslander) reported 19 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Kiefer Abram (@kikithekrakra99) reported 19 minutes ago from Burnaby, British Columbia

  @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

• 
  Kiefer Abram (@kikithekrakra99) reported 21 minutes ago from Coquitlam, British Columbia

  @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

• 
  Morgane Oger (@MorganeOgerBC) reported 21 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  #IndianStatus531 (@BlueCedarAngel) reported 24 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Jessy (@CoachDhillon) reported 27 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Sheila Morissette (@sheilamoris) reported 31 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  #IndianStatus531 (@BlueCedarAngel) reported 34 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Jason Michael (@JayGarfs) reported 36 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Eva Pang (@oneweedram) reported 38 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  b i a ☆ (@biayvr) reported 47 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Vasily Podgoalzin (@Rparmarr89) reported 54 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Eric Machado (@heyericm) reported 57 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BleachBit17 (@MaryDwy22135476) reported 4 minutes ago

  @RogersHelps @wakeanshake BS!!! FIX IT NOW!!!

• 
  Terry G (@terryg32) reported 7 minutes ago

  @Rogers when can we expect at least cel service to be restored?

• 
  Blazin Errl (@blazin_errl) reported 8 minutes ago

  @ellybabesxo @matt0126matt @RogersHelps And they dont take up much of ur overall bandwidth. Just to be clear, the Rogers outages we are all speaking of have only affected cellular, I believe it's called Ignition, their new cell service name. Ignite is home.

• 
  Dub J (@livinginthe604) reported 10 minutes ago

  @otisbawa @RogersHelps If being down for 14 straight hours is their definition of intermittent I’d hate to see what a full outage looks like to them.

• 
  JP (@JP03796065) reported 12 minutes ago

  @RogersHelps @Rogers Its been 9hrs now... is it this 1989 ? How many Rogers technician to fix this...? Pandemic lockdown and cant even talk to anyone...? I'm switching to Bell or something

• 
  HungryColdCat (@cold_hungry) reported 16 minutes ago

  @PaulChato @RogersHelps I agree. Look, problems happen in the real world. I'm sure everyone at Rogers is super stressed and working as hard as they can. People seem to think that if they just complain and shame them more that will somehow help things.

• 
  Ems1985 (@TasteTh47499224) reported 20 minutes ago

  @RogersHelps Folks, read the terms and conditions you agreed to when u took their services. They do not have to accept liability for disruption in their service or to compensate for losses as a result. Make your calls and t Nexts from home wifi if you can.

• 
  Sven Sational 🇨🇦🇩🇪 (@Sven_Sational70) reported 20 minutes ago

  @cailenspeers @RogersHelps @Rogers Not enough competition in Canada to drive the prices down. Bell or Rogers. Anyone else is either owned by them or rents their network.

• 
  BEVIH20 (@BEVIH201) reported 23 minutes ago

  @rapsdiehard @RogersHelps They’ll upgrade you to better service for only $5 additional per month for 6 months, then only $97.50 per month after that trial window ends. But remember, it will be “better”

• 
  Aaron Mesa (@ItsAaronthoo) reported 23 minutes ago

  I really hate you @Rogers still now I don’t have service. I can’t ******* make calls. You better compensate me.