Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, North Vancouver, Vancouver, Burnaby, Coquitlam, Richmond, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	8 hours ago
North Vancouver	Total Blackout	10 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Wi-fi	1 day ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  JD (@CoachDhillon) reported 38 seconds ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Morgane Oger (@MorganeOgerBC) reported 5 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Jenn Della (@JennPWasHere) reported 10 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  Ameer Z. (@1RovingNomad) reported 13 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Eva Pang (@oneweedram) reported 14 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Kiefer Abram (@kikithekrakra99) reported 14 minutes ago from Surrey, British Columbia

  @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

• 
  Riaz Meghji (@RiazMeghji) reported 27 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported 28 minutes ago from Coquitlam, British Columbia

  Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

• 
  Mun Bagri, MA (@MunBagri) reported 29 minutes ago from Coquitlam, British Columbia

  If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

• 
  Cameron Williams (@Wasgo) reported 29 minutes ago from Vancouver, British Columbia

  @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

• 
  Patrick Pemberton (@P2_602FM) reported 30 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Trevor (@EastvanTrev) reported 35 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Sheila Morissette (@sheilamoris) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Marshall Mills (@MarshallsMills) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 41 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Jason Michael (@JayGarfs) reported 44 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Dusty Kelly (@dustykelly) reported 48 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Sia Adjudani (@Sia_Adjudani) reported 54 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Cam & Nicole (@travelcanucks) reported 58 minutes ago from North Vancouver, British Columbia

  Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

• 
  FightKobraKai (@FightKobraKai) reported 59 minutes ago from Port Moody, British Columbia

  Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 4 minutes ago

  @loppydisk @Rogers I'm going to take a look at Telus right now I was avoiding renewing my Shaw value plan cuz if not every year around this time, it's every other year I have equipment issues and this is the 2nd outage in 3 days now

• 
  Pamela (@Plibra123) reported 5 minutes ago

  “The roofies…they’ll get you every time” But hockey doesn’t have a culture problem 😒 @rogers @cbc Ron McLean needs to go.

• 
  Graig Carlson (@GraigCarlson) reported 5 minutes ago

  Trying to figure out which customer service is worse @FedEx or @Rogers ordered 2 new phones on June 4th. Over night delivery. One is lost. One got to our city and then was returned to sender. Zero help from either

• 
  Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported 6 minutes ago

  @RogersHelps No just sending and receiving doesn’t work. It’s affecting my business. I’ve done all the troubleshooting for my apple device. They said it’s a service provider issue

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 8 minutes ago

  @RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.

• 
  RT G (@Eshie4) reported 9 minutes ago

  @RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.

• 
  Roger O'Toole (@otoole_72) reported 10 minutes ago

  @RogersHelps Can anybody help me? On hold for 40 mins got cut off now it says it is too busy nobody available call back later? What is going on? I changed my services last week and nothing was done, now I cant call and ask why? Reference call# 12588431856

• 
  Gordo K (@KerrGordon) reported 12 minutes ago

  @Berniceness @Rogers Cancel the cable, all you need is the wi-fi and one of those boxes. $20-40 / mo.

• 
  iamlynda 🧡IIIIIII🧡💙🧡🇨🇦 (@iamlynda) reported 13 minutes ago

  @Rogers has the WORST customer service possible. On hold now for over 20 mins!!

• 
  One complaint can outweigh a thousand compliments. (@allawilc) reported 14 minutes ago

  @RogersHelps I need some help. I called Rogers looking to reduce my bill. The first chat girl gave me Essentials. Next chat changed it too Popular. On the phone offered a new package Ultimate with Netflix and Apple. Call lost while waiting. Just want Ultimate back.