Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 5 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 21, 3:06 PM EDT.

Internet (57%)
Wi-fi (17%)
TV (11%)
E-mail (6%)
Phone (6%)
Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0
Apr 21, 12:20 AM EDT	0	0	0
Apr 21, 12:40 AM EDT	0	0	0
Apr 21, 1:00 AM EDT	0	0	0
Apr 21, 1:20 AM EDT	0	0	0
Apr 21, 1:40 AM EDT	0	0	0
Apr 21, 2:00 AM EDT	0	0	0
Apr 21, 2:20 AM EDT	0	0	0
Apr 21, 2:40 AM EDT	0	0	0
Apr 21, 3:00 AM EDT	0	0	0
Apr 21, 3:20 AM EDT	0	0	0
Apr 21, 3:40 AM EDT	0	0	0
Apr 21, 4:00 AM EDT	0	0	0
Apr 21, 4:20 AM EDT	0	0	0
Apr 21, 4:40 AM EDT	0	0	0
Apr 21, 5:00 AM EDT	0	0	0
Apr 21, 5:20 AM EDT	0	0	0
Apr 21, 5:40 AM EDT	0	0	0
Apr 21, 6:00 AM EDT	0	0	0
Apr 21, 6:20 AM EDT	0	0	0
Apr 21, 6:40 AM EDT	0	0	0
Apr 21, 7:00 AM EDT	0	0	0
Apr 21, 7:20 AM EDT	0	0	0
Apr 21, 7:40 AM EDT	0	0	0
Apr 21, 8:00 AM EDT	0	0	0
Apr 21, 8:20 AM EDT	0	0	0
Apr 21, 8:40 AM EDT	0	0	0
Apr 21, 9:00 AM EDT	0	0	0
Apr 21, 9:20 AM EDT	0	0	0
Apr 21, 9:40 AM EDT	0	0	0
Apr 21, 10:00 AM EDT	0	0	0
Apr 21, 10:20 AM EDT	0	0	0
Apr 21, 10:40 AM EDT	0	0	0
Apr 21, 11:00 AM EDT	0	0	0
Apr 21, 11:20 AM EDT	0	0	0
Apr 21, 11:40 AM EDT	0	0	0
Apr 21, 12:00 PM EDT	0	0	0
Apr 21, 12:20 PM EDT	0	0	0
Apr 21, 12:40 PM EDT	0	0	0
Apr 21, 1:00 PM EDT	0	0	0
Apr 21, 1:20 PM EDT	0	0	0
Apr 21, 1:40 PM EDT	0	0	0
Apr 21, 2:00 PM EDT	0	0	0
Apr 21, 2:20 PM EDT	0	0	0
Apr 21, 2:40 PM EDT	0	0	0
Apr 21, 3:00 PM EDT	0	0	0
Apr 21, 3:20 PM EDT	0	0	0
Apr 21, 3:40 PM EDT	0	0	0
Apr 21, 4:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Coquitlam, Surrey, North Vancouver, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	1 hour ago
Vancouver	Internet	2 hours ago
Coquitlam	Phone	17 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Phone	20 hours ago
Vancouver	Wi-fi	2 days ago

Nearby cities with recent reports

Vancouver

16 recent signals

1 hour ago

Surrey

5 recent signals

2 days ago

Coquitlam

3 recent signals

17 hours ago

North Vancouver

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Morgane Oger (@MorganeOgerBC) reported 3 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Benny Yau (@MrBennyYau) reported 5 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
JD (@CoachDhillon) reported 14 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Kiefer Abram (@kikithekrakra99) reported 17 minutes ago from Coquitlam, British Columbia
@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
Kiefer Abram (@kikithekrakra99) reported 20 minutes ago from Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
Kirsten Naughton (@MysticNinja502) reported 20 minutes ago from Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
Elana Shepert 🇺🇦 (@elanashepert) reported 21 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Kiefer Abram (@kikithekrakra99) reported 26 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Jeanne (@Meanchef) reported 26 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Marian S. (@MarianRLS1985) reported 29 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Jason Michael (@JayGarfs) reported 32 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Jay Holtslander (@j_holtslander) reported 33 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Kiefer Abram (@kikithekrakra99) reported 35 minutes ago from Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 36 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Sia Adjudani (@Sia_Adjudani) reported 41 minutes ago from Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
AM (@_TPE_TW_) reported 43 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Morgane Oger (@MorganeOgerBC) reported 48 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Eva Pang (@oneweedram) reported 51 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
CodeRed333 (@3Code3Red3) reported 54 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

24 (@tishoncf) reported 6 minutes ago
I have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.
LashkarMahdi 🎒 (@LashkarMahdi) reported 7 minutes ago
@RogersHelps Rogers support standard is going down day by say. Yesterday was on phone for 40 mins and no response, even now was on phone wait for for last 20 mins no response. Looks need to move out from Rogers.
Michele L Renaud (@MicheleLReiw) reported 10 minutes ago
@RogersHelps It either applies or it doesn’t, you can’t play both sides. When you ran out of answers you starting asking for my husband. The decision to cancel is mine… funny how that works out. You pissed off the person who makes the decisions.
Zohreh (@Z_T_1348) reported 14 minutes ago
@RogersHelps Yes , fix my problem
Monica (@M0nicafor3ver) reported 14 minutes ago
@Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.
Philly (@Philly_P87) reported 18 minutes ago
Hey @Rogers you’re a piece of 💩 Your internet is slow af GN 💤
Shreyas S (@Shreyas87139893) reported 18 minutes ago
@Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.
Aileen O (@AileenMAO) reported 20 minutes ago
@RogersHelps @Sportsnet your Rogers technical support people just told me its a Sportsnet issue! That I need to wait until the complete game is uploaded to the "viewers section"????? What does that even mean???
gary (@canuck31325933) reported 20 minutes ago
@RogersHelps is there an internet outage in Hamilton mountains Ontario
Captain **** (@CaptainDick12) reported 22 minutes ago
@Rogers sucks. I just spent 3 hours sitting on hold to chat with technical support. I got up to #2 in line when they ended the chat. When I logged back in I was 65th in line. The only thing worse than Rogers is Doug Ford's Health care. Seems like Ford and Rogers are related!