Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 16, 4:04 PM EDT.
- Internet (64%)
- Wi-fi (15%)
- TV (7%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Burnaby, Richmond, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 15 minutes ago |
|
Vancouver
|
Internet | 16 hours ago |
|
Vancouver
|
TV | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
North Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 5 days ago |
Nearby cities with recent reports
30 recent signals
5 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Balfour (@BalfourBra62003) reported@Rogers Rogers customer services absolutely sucks
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Aakash (@aakashkapadia) reported@RogersHelps why you guys disconnected call after more than an hour hold. Absolutely garbage #dougford #IranWar #rogerssucks
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Landon Creasy (@landoncreasy) reportedSo… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.
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FK (@dagdakiayaz) reported@RogersHelps Hi, since my landlord is not willing to help with this issue or allow me to have the drywall opened to access the Rogers cable, I’m unable to proceed with the installation. In this situation, can I cancel my internet plan without paying any cancellation or early termination fees?
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Buckles and Bulls Brands Inc. (@BucklesandBulls) reported@RogersHelps How about we just change providers and get rid of the problem entirely.
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Manan Sood (@Manansood20) reported@Rogers Is this really how you treat your customers? I don’t want to spend another hour waiting to explain the same issue again. Please review my account, remove this disputed charge as promised, and confirm that my account will not be suspended because of it.
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reported@kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.
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Erin (@busytomom) reported@Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.
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Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported@RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.
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CDN_Footy (@TFCin110) reported@MikeDelpieroX @Rogers @RogersHelps Are they legally obligated to provide a human to address the complaint or my billing inquiry?