Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/12/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Surrey, Coquitlam, Langley, New Westminster, Coquitlam, Port Moody, Port Coquitlam, North Vancouver, Richmond, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • lovejothundaly1 lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • MunBagri Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • vicwozniak Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MadFan68 Alan Stewart (@MadFan68) reported

    @AboutRogers @RogersHelps Are you taking full responsibility to pay for the loss of wages for anyone who was sent home from work yesterday, are you gonna refund all of our expenses paid in order to get to work or a concert to be sent home. 🤔 are you gonna credit every customer a worthy amount.

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported

    @RogersHelps I will rethink doing business with a company where internet, cellular, TV, home phone and business services are so intertwined, they all crash at once. I don’t believe in coincidences, do believe in (at least) a denial-of-service attack. And North York, remains totally dead.

  • copleac Peacenik ☮️ (@copleac) reported

    @RogersHelps @Rogers Not true. Where I am, there is no internet or TV, although the landline is now working whereas it was down for 24 hours.

  • jamccaughran jim mccaughran (@jamccaughran) reported

    @RogersHelps Wireless service has returned. However, still no home internet or ignite television. Having to tether my phone to get some work done that was missed yesterday isn’t great. Especially with the file sizes I need to move.

  • rikiepennings1 rikie pennings (@rikiepennings1) reported

    @Scarfotdhs @Rogers @RogersHelps I am pretty much back to service. I'm out walking so I don't know if television sound fades in and out still (since 5:15 am)

  • MARKSY22 MARKSY (@MARKSY22) reported

    @MissieD_ @RogersHelps @Rogers Then go to work like most people do and get a land line and a typewriter, even a bird so you can strap the note to to deliver it for you higher technology has ups and downs you know that when you got it so don’t complain when it goes down the 3-4 times a year

  • TrickRude Slick Rude (@TrickRude) reported

    @RogersHelps Central Toronto here. Still boninternet. Burned through my data on my phone and lost alot of money because of this and still no service. I fucki g hate Rogers and always have.

  • LCrosby22 Lynn Crosby (@LCrosby22) reported

    @nizarzeden @RogersHelps @Rogers Hahaha now the latter is possible, but it went kaplooie at the same time as my service died and before my tantrums :D

  • ctag_355 costa tag (@ctag_355) reported

    @RogersHelps @Rogers When will all customers be online? I expect we’ll be getting a month free given the absolute **** show you’ve caused. #rogersoutrage #incompetentcrooks

  • LisaLisame69 Lisa (@LisaLisame69) reported

    @Hollywouda1 @GeesPhilly @RogersHelps I work at a hospital and people were not able to call in bc our lines were down but I was able to call landmark cinemas! Something wrong there