Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, New Westminster, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	8 hours ago
Vancouver	Internet	24 hours ago
Vancouver	Internet	1 day ago
Vancouver	TV	2 days ago
Surrey	Internet	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 5 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Hassan Deq (@HassanDeq_) reported 7 minutes ago from Surrey, British Columbia

  @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

• 
  Shan Cajucom (@123shinshan) reported 8 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Tom Alexander (@_TJAlexander) reported 12 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Kiefer Abram (@kikithekrakra99) reported 12 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  JD (@CoachDhillon) reported 18 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Kevin (@604kev) reported 23 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 25 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Ronald Swizzler (@stuffapproved) reported 26 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Jay Holtslander (@j_holtslander) reported 26 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Marian S. (@MarianRLS1985) reported 26 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Patty Friesen (@FriesenPatty) reported 30 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Jody Vance (@jodyvance) reported 35 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Sheila Morissette (@sheilamoris) reported 41 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  David Finnis 🚴 (@ilovethearts) reported 43 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Kiefer Abram (@kikithekrakra99) reported 49 minutes ago from Surrey, British Columbia

  @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

• 
  Jeanne (@Meanchef) reported 52 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Andrew Christopher (@ACmusic_10) reported 55 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Eric Machado (@heyericm) reported 57 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Jess (@jessicayhkim) reported 58 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Thomas (@Travelling_Nic) reported 6 minutes ago

  @RogersHelps Yes I am sure they will be able to, but what you don't understand is that it will be WEEKS before I can get through to speak to someone and I'll be stuck paying for services I do not need an ld cannot afford. Your system is broken.

• 
  Richard A. Patterson (@pattersonbrands) reported 8 minutes ago

  @RogersHelps A small square box,,, "XiOne-SC (B)" unsure what it is (modem or repeater or TV?). Residential. Service is cancelled, resident/account holder has passed away.

• 
  🇨🇦 Mel Deydey 🏈 (@Mel_Deydey) reported 10 minutes ago

  @RogersHelps We have had no television service in #MedHat (Medicine Hat, AB) since 4:45 pm this afternoon. We get the message from Roger’s that “We are having some trouble.” If this persists, please try another channel. After 4.5 h, no channel works. Anyone else having issues?

• 
  Mark (@thesaleshole) reported 10 minutes ago

  @RogersHelps Actually almost 2 hours before I spoke with someone. It’s not professional for your customer service representative to say “yup” instead of “yes” or “correct.”

• 
  Drewski (@Drewski175620) reported 12 minutes ago

  @RogersHelps I'm not a customer and the account has been past 12 months. So Rogers can just keep my phone locked forever? That doesn't seem right.

• 
  Bman (@bman2435) reported 18 minutes ago

  @RogersHelps I need to cancel part of my serivce and am still on hold. 1 hour and 33 minutes and counting

• 
  May Daze (@DJMayDaze) reported 26 minutes ago

  @RogersHelps Other companies don't do that. It's too bad you are the only service in my area.

• 
  DWhite. (@DWhiteBC) reported 26 minutes ago

  @RogersHelps @Rogers internet not working!!!!! What is on now?!?!

• 
  barrieguynow (@barrieguynow) reported 28 minutes ago

  @jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.

• 
  Shelley Duggan (@drslmd) reported 31 minutes ago

  @RogersHelps So I was told my service was fixed. It is not. And the first available time for someone to come is July 31. Fantastic service Rogers. But keep calling me several times per week to upsell for service you dont provide.