Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 12/24/2025 14:05

December 24: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Coquitlam, Surrey, Burnaby, Vancouver, Coquitlam, Port Moody, New Westminster, Port Coquitlam, North Vancouver, Richmond, Langley, Delta and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaCoquitlam Internet
CanadaSurrey Phone
CanadaSurrey Phone
CanadaBurnaby Internet
CanadaBurnaby Wi-fi
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • MysticNinja502 Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • Abearinger Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • RiazMeghji Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • heyericm Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • sparklehorss kayge (@sparklehorss) reported from Langley, British Columbia

    @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Glenna303 Glenna Ward (@Glenna303) reported

    @RogersHelps Still very glitches ignite service in London Ontario. Can't watch anything without the TV constantly freezing! This sucks!

  • andrewoddesey1 Andrew (@andrewoddesey1) reported

    @RogersHelps my TV still doesn’t work 100percent and my phone keeps dropping calls… you going to reimburse us for a day? Or now a on going 3days of sub par service?

  • runrickyrun420 joeyhighroller.eth (@runrickyrun420) reported

    @RogersHelps when can I expect to watch anything without its continually cutting out and losing volume I understand there were complications but I haven’t been able to watch anything start to finish since Thursday, I pay a premium for these services and its terrible right now

  • BobNeufer Bob Neufeld (he/him) (@BobNeufer) reported

    Oh God, @RogersHelps, our TV signal is screwed up again. What’s going on with you today?

  • rb1kinobie Richard Beneteau (@rb1kinobie) reported

    @Rogers our service has been restored, we are now plagued with intermittent breaks in audio and video for three days! Impossible and frustrating to watch. I’ve done every possible “reboot” you suggest. Home phone not working! WTF!

  • MarkWall_E Mark Whalley (@MarkWall_E) reported

    @RogersHelps since the service has been restored after outage last week. My ignite tv keeps freezing or the sounds cuts in and out. Please fix, very frustrating.

  • TOTHEMAX22 Blue Star (@TOTHEMAX22) reported

    here we go again for the 4th night in a row my cable is freezing. **** you @Rogers, you are a ******* pathetic joke!

  • TOTHEMAX22 Blue Star (@TOTHEMAX22) reported

    @danidel62 @Rogers seriously paesana, this is becoming maddening, do they have a bunch of monkey's trying to fix this ****?🐒🐒🐒🐒🐒🐒

  • Thomas_Howden tom howden 🇨🇦 (@Thomas_Howden) reported

    Here we are on Day Four of @rogershelps service interruption, in case you needed an updated count. Come on folks, you're better than this.

  • brabro16 Dawn Delio (@brabro16) reported

    Hey @Rogers @RogersHelps my service is still freezing with no sound intermittently it’s only been 4 days now plus I am still waiting for my previous 3 open tickets to get fixed from a week and a half ago…🤯🤯🤯