Rogers outages and service status in New Westminster, British Columbia
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 6, 8:48 AM EDT.
- Internet (70%)
- Wi-fi (15%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (2%)
- TV (1%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Surrey, Burnaby, Richmond, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Phone | 6 hours ago |
|
New Westminster
|
Internet | 23 hours ago |
|
Vancouver
|
Internet | 23 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Phone | 1 day ago |
|
North Vancouver
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
19 recent signals
5 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Jenn Della (@JennPWasHere) reported from Surrey, British Columbia@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Mun Bagri, MA (@MunBagri) reported from Coquitlam, British ColumbiaIf @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tammie (@tammie__cross) reported@RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.
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Marianne Bolton (@MarsBolton) reported@RogersHelps issue with connections for phone & mobile in the west end of Toronto??
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@RogersHelps Please explain why I've been on hold for 48 minutes and counting to speak to tech, again. This never ending issue is going to send me straight to Bell. After Saturdays techi visit I thought issue solved. Evidently not. It may never get solved I think.
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roodawakening (@rood1983) reported@RogersHelps service was cancelled as of june 9, my last bill was paid june 28. I’ve not yet received my equipment return shipping label
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!
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Carole Gagne (@CaroleGagne108) reported@RogersHelps Customer Service= EXTREMELY POOR! I give it 0/10. They most certainly hire people with an I.Q. of less than 23!! I cancelled my services and my account with Rogers/ Shaw and I SIMPLY need a confirmation at my gmail account . A SIMPLE fking mail of confirmation.
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Jeff Wettlaufer (@jeff_wettlaufer) reportedHey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.
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Canadian Titan (@Canadian_Titan) reported@RogersHelps After 7 and a half hours, the issue is about 80% resolved. Still have to call back today to have something corrected.
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R I C H (@RichFriars) reported@RogersHelps is experiencing high call volume because their service is trash ! @Rogers !
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R I C H (@RichFriars) reported@RogersHelps @RogersHelps I’m still waiting for a resolution !!