Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Langley, Coquitlam, North Vancouver, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chad R. Smith
(@TheGospelOfChad) reported
@RogersHelps Bar none the worst customer service of any company in Canada. Why offer a callback and then call me back and treat me to 7 minutes of dead air without ever connecting me to an agent? Utter contempt is what you have for your customers.
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Russell Grigg
(@griggsolutions) reported
@RogersHelps ignite tv app not casting to chromecast. Please help!
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TheYellowFinch🏁
(@TheYellowFinch1) reported
@TheTorontoSun @brianlilley @Rogers sucks as a service. The only advantage it has over Bell is it is not a chinese Huawei tool
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Pizzaiolo
(@pizzyolo) reported
@RogersHelps outage in orangeville Ontario. Any update?
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Bill Stoddart
(@VancouverBilly) reported
@Rogers Hi, I’m currently in Parksville BC and I have “One Bar” of signal strength… why is your coverage so poor?? I pay over $3K per year for coverage … why do I pay that much if I can’t get proper coverage?
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Sai Teja
(@saitejabasineni) reported
@Rogers would you please look into internet outage in London(Ontario)area I got disconnected from it for almost a hour !!!
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FullyVaccinatedNadia🤍💛❤️🖤
(@IdleNoMoreNadia) reported
@RogersHelps @Rogers I’m aware of your family’s drama making headlines but did you really have to allow it to affect your loyal customers Internet service? I’m seconds away from filing another @CRTCeng complaint if you don’t get it together
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Author Wilko van de Kamp
(@wilko_k) reported
How hard is it to get a response from anyone at @rogers - too busy fighting each other in the boardroom? Your text messaging support doesn’t reply beyond the initial canned response. And live chat is only upsetting me more. Come on… 😡
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Carla DeSantis Editing
(@CDeSantisEditor) reported
@JanetWordsmith @RogersHelps I'd say you sadly have to book an afternoon off of work in order to deal with their customer service about anything ... So frustrating. Go straight to Customer Retention.
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🄻 🄰 🄲 🄰 🄻 🄸 🄲 🄾 🄰 🅂 🅃
(@LACaliCoast) reported
@Rogers This is the second major outage in 2 weeks. As of now, we've been down for over 7 HOURS! Are you ever going to get your act together? You can't even inform consumers properly as to status etc. This is PATHETIC customer service. #RogersPathetic