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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 29, 9:05 PM EDT.
  • 72% Internet (72%)
  • 11% Wi-fi (11%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, North Vancouver, Burnaby, and Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 13 hours ago
Vancouver Internet 14 hours ago
Vancouver E-mail 15 hours ago
Surrey Internet 18 hours ago
Vancouver Internet 19 hours ago
Vancouver Total Blackout 1 day ago

Nearby cities with recent reports

Vancouver

19 recent signals

13 hours ago
Surrey

4 recent signals

18 hours ago
Richmond

1 recent signals

6 days ago
North Vancouver

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • FightKobraKai
    FightKobraKai (@FightKobraKai) reported from Port Moody, British Columbia

    Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • MunBagri
    Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shitFricker
    steve hamburger (@shitFricker) reported

    @RogersHelps how long does it take for outages to be reported? there is nothing listed for my area despite being told there is an outage by your support staff. I've been without the service I pay for for over 6 hours now

  • miketaylorTO
    Proud Canadian (@miketaylorTO) reported

    @Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.

  • pickofthaweek
    Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported

    @RogersHelps No just sending and receiving doesn’t work. It’s affecting my business. I’ve done all the troubleshooting for my apple device. They said it’s a service provider issue

  • nestapendragon
    Nesta ౨ৎ (@nestapendragon) reported

    @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

  • indramaharjan
    Flaw-some (@indramaharjan) reported

    @Rogers network outage NW Brampton for 20 mins. Anyone is experiencing same and ETA for getting service back??

  • SirMemee
    Sir Meme (@SirMemee) reported

    Cancel @Sportsnet subscriptions and switch from @Rogers to @Bell HOCKEY NIGHT IN CANADA BELONGS TO US CANADIANS **** YOU.

  • davidaustin
    David Austin (@davidaustin) reported

    Also @Rogers how are your customer support specialists experiencing longer than usual wait times when you are CLOSED!

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps does anyone answer DMs anymore? Horrible customer service ever since the major cuts last year

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    I've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps Well thank you for your comments but no, I'm not talking to Rogers anymore. Including here. It is proven beyond all belief that the two companies between them have never listened to me and I paid. And paid and paid and paid. Not one cent and now moment more. Goodbye