Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/21/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Langley, Coquitlam, New Westminster, Burnaby, North Vancouver, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • Abearinger Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • heyericm Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • RiazMeghji Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Wasgo Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • MysticNinja502 Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • JCog88 Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MelbaGirard Melba Girard (@MelbaGirard) reported

    @vote4robgill @Rogers I wonder if there was a data breach that occurred with the outage?

  • RachelVeres Rachel🍁 (@RachelVeres) reported

    F*ck you @Rogers. We are stuck in Toronto with no way to check in. Confirmed our reservation this morning, now being told we can't be accomodated because of outage. So F*ck you to @Marriott.

  • idyinyi GIVE UP (@idyinyi) reported

    @AboutRogers @Rogers Fix U *** wifi

  • endless_sorrows remorseless Silva (@endless_sorrows) reported

    @RogersHelps do you have a time frame when the internet will be back? I still have no service and the modem is flashing green.

  • HurricaneHecate ♀Woman (@HurricaneHecate) reported

    @RogersHelps still no service. I’m done. I’m switching to Bell as soon as my contract is up. 🤬

  • BLeeLoganberg Bobbi-Lee Loganberg 🌻 (@BLeeLoganberg) reported

    @vote4robgill @Rogers They’ve lost my account (of almost 20 years) after a period of increasing errors and obstructions. I went through bureaucrat after bureaucrat to get my late husband taken off the account as primary account holder.

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @RogersHelps my home Internet. Cable. Telephone are still not working as it should. What should I do now?

  • faiiryvent 🌹🌼🌷🌻 (@faiiryvent) reported

    @AboutRogers @Rogers “our services have been restored” for who???? my household is still without cable, internet and phone access 36 hours later. i’m gonna get in **** over the amount of data i’ve had to use.

  • jeffstwit65 Canadian 155 PROOF🍺 (@jeffstwit65) reported

    @RogersHelps wtf is going on here, your ceo says 100% of clients have wireless restored?! My building is completely out and so is the neighbourhood in Mississauga. Your support just says 'hurry up and wait for it' 3 times now. What kind of cover up is this anyway!!!!!!!!

  • JohnHansenCa John Hansen (@JohnHansenCa) reported

    @Karen22912 @MattMelv @RogersHelps A common mode failure (CMF) is defined as the simultaneous failure of several components due to a single external cause. For example a redundant computer system fails because the building they are both housed in falls down. Also the exhaust port on the Death Star.