Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, New Westminster, Burnaby, North Vancouver, Coquitlam, Langley, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
TV | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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FightKobraKai
(@FightKobraKai) reported
from
Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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JayTee
(@JayTee96240004) reported
@Rogers for past 3 days my internet is behaving like an on again off again relationship. Every year I now expect your services to fail atleast at 3-4 separate occasions but with internet it has to be 3-4 times a month. It's about time to let go if you can't keep up.
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Boohoo
(@KRRISHx51) reported
Absolutely disgusting for any future customers please don’t go to @RogersBiz @rogers been 3 days my internet has been down, no one can help me on their support team, had a technician appointment which somehow is canceled on the day of.. #rogersoutage #fuckrogers #rogersdown
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Daniel
(@dmak4) reported
@RogersHelps @Rogers Internet is down again. What is going on.
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Mack
(@Kcam0011) reported
@RogersHelps Interesting how in our conversation just now you say you need to speak my grandparent knowing they have cognitive issues. Wasn't Rogers just in the news for doing that to someone else? Thanks for no help btw
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Gregarious Earnest Hilson
(@hils4) reported
@Rogers It's nothing you guys can fix. Unless you can do something about the audio being synced with the video. That and give me control of not letting it go into standby mode every two hours.
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Finding.Mama.Mandi
(@findingmamamand) reported
@Rogers why can I not get support directly from ignite and instead I’m getting transferred and stuck on hold in chat? I have no idea what’s happening and if I was even transferred. Give me a direct line please so I can see what’s happening.
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John Hornibrook
(@JohnHornibrook) reported
@RogersHelps @Rogers please fix the landline internet in Unionville.
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JJNeedsCoffee
(@JJMurphy24) reported
@Parasharbhatt99 @RogersHelps Meeee tooooooo!!!!!! Hope you have better luck then I've had getting service
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David G. Pringle
(@cepsdave1) reported
Ok @RogersHelps let’s continue where we left off yesterday. My internet is down again (for over 2 1/2 hrs today). You hung up on me on Twitter(!??!) transferring between depts while chatting. Are you ghosting me now? Sure feels like it.
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Sheep of wall street
(@Sheepofwallstr1) reported
@RogersHelps Makes sense, since you don't have to pay commission to the reps that work at the stores. Cut out the middle man. Brilliant.