Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	19 hours ago
Burnaby	Internet	20 hours ago
Vancouver	TV	2 days ago
Surrey	Internet	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  JESSICA💋 (@keeponsmilingu) reported 1 minute ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Matt Evans (@Thatmattevans) reported 7 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 8 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  Dusty Kelly (@dustykelly) reported 11 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Sia Adjudani (@Sia_Adjudani) reported 13 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 15 minutes ago from Port Coquitlam, British Columbia

  @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

• 
  hazel (@angerthehazel) reported 15 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Benny Yau (@MrBennyYau) reported 18 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Patty Friesen (@FriesenPatty) reported 23 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Marshall Mills (@MarshallsMills) reported 23 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  Amanda S W♡ (@AmandaSW87) reported 24 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  Jess (@jessicayhkim) reported 31 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Shan Cajucom (@123shinshan) reported 32 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Trevor (@EastvanTrev) reported 44 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Matt Evans (@Thatmattevans) reported 47 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Karthi (@S8Karthi) reported 48 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  AM (@_TPE_TW_) reported 54 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Jua (@juadog) reported 59 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Andrew F Stewart (@AndrewFstewart) reported 59 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Jeanne (@Meanchef) reported 60 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Yacky (@LisaYacky) reported 5 minutes ago

  @AboutRogers @Rogers Ha!! Intermittent my arse. Both my husband and I have been without cell service since last night. 😡 This is total BS. I expect a credit on next month's phone bill.

• 
  TJN-Jason (@Jason71733161) reported 5 minutes ago

  @RogersHelps this is messed up. This has been down far too long for how big you’re company is you should have people there who know what they are doing to restore this. I missed 2 meetings today because of this. Thanks. Rogers and reliable are never said in the same sentence.

• 
  Paul Gasparin (@Habs_1) reported 6 minutes ago

  @AboutRogers @Rogers If this is so, you must know roughly how long it will take to fix. Why aren’t you willing to give us an estimate of the time it will take?

• 
  Vishal Gupta (@visgup) reported 11 minutes ago

  @Rogers @Fidomobile Premium charges and No service. Why there is this service outage? Looks like we are in some war era. Such outage of services is not acceptable at all.

• 
  Kaz DF (@MusicOfU) reported 11 minutes ago

  Anyone in Burnaby get their Rogers service back? Wasted the whole day.#rogersoutage @RogersHelps

• 
  Michelle Taylor (@flawedmechanics) reported 13 minutes ago

  @RogersHelps soooooo, did your satellites fall out of the sky or what? With over 9+hrs of no service, maybe even the smallest bit of Transparency as to WTF is going on? Do you even know what caused the problem yet?

• 
  David (@LockTalk) reported 16 minutes ago

  @AboutRogers @RogersHelps Ok that’s great but when will we have service again... and I’m sure your refund the daily costs to all your customers right???

• 
  Gwen Socholotuik (@Gwen2575) reported 18 minutes ago

  @Rogers is still ******* down smh...

• 
  paul (@apaul444) reported 18 minutes ago

  @AboutRogers @Rogers Intermittent outage?? There’s been no service since this morning!!

• 
  Sandi🖤💛🖤Bruins (@BruinsSandi) reported 19 minutes ago

  FFS!!! It’s been more than 10 hours since Rogers has been down!!! This is RIDICULOUS!!! Seriously why is it taking so long to fix this issue @RogersHelps?!!! All Rogers & Fido customers need compensation for this HUGE inconvenience! #Rogers #RogersOutage