Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 4 outage signals in the last 24 hours around New Westminster, including 4 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 17, 9:09 PM EDT.

Internet (59%)
Wi-fi (16%)
TV (11%)
E-mail (7%)
Total Blackout (3%)
Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 16, 10:40 PM EDT	0	0	0
Apr 16, 11:00 PM EDT	0	0	0
Apr 16, 11:20 PM EDT	0	0	0
Apr 16, 11:40 PM EDT	0	0	0
Apr 17, 12:00 AM EDT	0	0	0
Apr 17, 12:20 AM EDT	0	0	0
Apr 17, 12:40 AM EDT	0	0	0
Apr 17, 1:00 AM EDT	0	0	0
Apr 17, 1:20 AM EDT	0	0	0
Apr 17, 1:40 AM EDT	0	0	0
Apr 17, 2:00 AM EDT	0	0	0
Apr 17, 2:20 AM EDT	0	0	0
Apr 17, 2:40 AM EDT	0	0	0
Apr 17, 3:00 AM EDT	0	0	0
Apr 17, 3:20 AM EDT	0	0	0
Apr 17, 3:40 AM EDT	0	0	0
Apr 17, 4:00 AM EDT	0	0	0
Apr 17, 4:20 AM EDT	0	0	0
Apr 17, 4:40 AM EDT	0	0	0
Apr 17, 5:00 AM EDT	0	0	0
Apr 17, 5:20 AM EDT	0	0	0
Apr 17, 5:40 AM EDT	0	0	0
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Coquitlam, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Surrey	Wi-fi	2 hours ago
Vancouver	Internet	8 hours ago
Vancouver	Total Blackout	19 hours ago
North Vancouver	TV	23 hours ago
Coquitlam	E-mail	1 day ago
Vancouver	Wi-fi	2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

8 hours ago

Surrey

4 recent signals

2 hours ago

Coquitlam

2 recent signals

1 day ago

North Vancouver

1 recent signals

23 hours ago

Anmore

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Kiefer Abram (@kikithekrakra99) reported 1 minute ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
AM (@_TPE_TW_) reported 1 minute ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 5 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Andrew F Stewart (@AndrewFstewart) reported 7 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Kiefer Abram (@kikithekrakra99) reported 7 minutes ago from Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
Kiefer Abram (@kikithekrakra99) reported 10 minutes ago from Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
Matt Evans (@Thatmattevans) reported 16 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
kelly (@kellymanloves) reported 17 minutes ago from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Kirsten Naughton (@MysticNinja502) reported 18 minutes ago from Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
hazel (@angerthehazel) reported 19 minutes ago from Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
Shan Cajucom (@123shinshan) reported 20 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Kiefer Abram (@kikithekrakra99) reported 22 minutes ago from Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
lovejothundal@ymail.com (@lovejothundaly1) reported 26 minutes ago from Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
JD (@CoachDhillon) reported 27 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Joel Preszcator (@jpresz) reported 29 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 32 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Morgane Oger (@MorganeOgerBC) reported 37 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Patty Friesen (@FriesenPatty) reported 52 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Jessy (@CoachDhillon) reported 54 minutes ago from Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
Jeanne (@Meanchef) reported 59 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Shreyas S (@Shreyas87139893) reported 3 minutes ago
@Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.
AJ (@Gradsen) reported 4 minutes ago
@RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.
Jon Fitzgerald (@xJFITZGERALDx) reported 7 minutes ago
@RogersHelps is the internet down in Brantford?
24 (@tishoncf) reported 9 minutes ago
I have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.
David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported 9 minutes ago
@MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?
travisrenney (@travisrenney) reported 10 minutes ago
@RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.
BLUEJAYSFAN (@JAYSFAN0424) reported 10 minutes ago
@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
John Kiefte (@JohnKiefte) reported 13 minutes ago
@RogersHelps The price of my equivalent bundle is going up over $50 a month. Why on earth would I stay with Roger’s? After decades of being a loyal customer.
Howling at the Moon 🐺 (@Jane_Gillon) reported 14 minutes ago
@adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.
💙🧡🇨🇦Mkmecrzy🇨🇦🧡💙 (@mkmecrzy) reported 15 minutes ago
@Rogers your customer service is useless, no internet since 7am - it’s now 10:15pm. You can’t get through for a status update and your stupid app is down for maintenance!