Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 8:44 PM EDT.
- Internet (58%)
- Wi-fi (15%)
- TV (12%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Richmond, North Vancouver, Port Moody, Anmore, Coquitlam, and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 1 hour ago |
|
Vancouver
|
Wi-fi | 2 hours ago |
|
Vancouver
|
Total Blackout | 7 hours ago |
|
Vancouver
|
Internet | 19 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Total Blackout | 23 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Hassan Deq (@HassanDeq_) reported from Surrey, British ColumbiaIs @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mondoggg (@mondoggg) reported@RogersHelps Your lookup page is down as well as your service
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Vikas Singh (@Vikas_Ahar) reported@Rogers Unfortunately I wanna say I had worst experience with you Today,was trying to change my plan with your Agent after long hold and on call for 30 mins, my call was disconnected and never received a call Back. Been with @Rogers from years,Seems like you don’t value loyality
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tonich (@tonich50244573) reportedI’ve been calling since Monday regarding a refund that was supposed to be in my account by now. I already canceled my service due to poor customer service, but being on hold for over 40 min without an answer is a total lack of respect for consumers. Resolve this @RogersHelps
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Mitchell (@MBaines11) reportedFIX YOUR INTERNET!!! @Rogers @RogersHelps
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CircularLogic (@CircularLogic89) reported@laurenrjacobs @RogersHelps Wireless plans and Wireless Home Phone plans are different services. They may both be 'mobile' services, but they are not the same nor interchangeable, hence the need to port the service over
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Dale Disill (@DaleDisill) reported@LeafsandJays97 @MapleLeafs @Rogers Share price is down 20% over the past 5 years. Shareholders gotta be angrier than Leafs fans. What a ******* horrible company in addition to horrible NHL owners.
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Rtyu (@Rtyu1148534j) reported@RogersHelps @_slime_man Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!
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Gerald Dabbles (@dabblebutz) reported@Rogers when are you going to support RCS encryption between iPhones and androids?
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!
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Les Williams (@leswilliams2) reported@RogersHelps C’mon…I spent 2 hours on hold waiting to speak to a tech ! It’s impossible to speak With with a human at that number !!! Currently I’m on wifi with bars. It will go away within the hour, Then I’ll go to my own 5g plan & that might work for an hour or so. There is no problem