Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	E-mail	3 hours ago
Vancouver	Internet	10 hours ago
Surrey	Wi-fi	22 hours ago
Vancouver	Wi-fi	22 hours ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Jason Michael (@JayGarfs) reported 3 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 4 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Kiefer Abram (@kikithekrakra99) reported 4 minutes ago from Surrey, British Columbia

  @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

• 
  Eva Pang (@oneweedram) reported 5 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Jody Vance (@jodyvance) reported 5 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Ameer Z. (@1RovingNomad) reported 7 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Matt Bishop (@MattBishopL3) reported 10 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 16 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Kiefer Abram (@kikithekrakra99) reported 16 minutes ago from Surrey, British Columbia

  @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

• 
  Kiefer Abram (@kikithekrakra99) reported 17 minutes ago from Surrey, British Columbia

  @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

• 
  Andrew F Stewart (@AndrewFstewart) reported 20 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Ronald Swizzler (@stuffapproved) reported 21 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Jay Holtslander (@j_holtslander) reported 27 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  Kevin (@604kev) reported 27 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Eric Machado (@heyericm) reported 35 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Amanda S W♡ (@AmandaSW87) reported 41 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  Kirsten Naughton (@MysticNinja502) reported 50 minutes ago from Surrey, British Columbia

  @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

• 
  Marshall Mills (@MarshallsMills) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  hazel (@angerthehazel) reported 55 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Shan Cajucom (@123shinshan) reported 58 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YOWGuy (@Sundayflyer) reported 3 minutes ago

  @CaroleFarhall @Rogers Same issue Rogers do not care.

• 
  SJ (@cafveteran) reported 4 minutes ago

  @Rogers And now I'm being told to call a different phone number. Ridiculous the amount of time that I'm wasting on these issues. I always had to be called to be transferred to a different customer service number to fix the address issue that I've been trying to resolve for over a year. Guess what, I'm on hold, again.

• 
  Stephen Cunliffe (@scunliffe) reported 5 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  ams🍉 (@amsinthenorth) reported 8 minutes ago

  @RogersHelps It it doesn't work intermittently at home and several areas around Sudbury, none of which are remote or rural. It's the rogers network and im in the process of switching to another provider bc this is beyond ridiculous

• 
  Daisy E. Birch (@DaisyBirch59) reported 13 minutes ago

  So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

• 
  frogy (@CrippledY) reported 13 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  Kevin (@kevcpm) reported 14 minutes ago

  @RogersHelps As anticipated. No call back. I’ve had success through this channel - how can you help me?

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 14 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  YOWGuy (@Sundayflyer) reported 15 minutes ago

  Call for assistance. Sorry we have higher call volume and cannot take your call. Click. OK I'll try a chat We will connect you. Wait 75 minutes. Chat terminated. Requested a transcript and sure as heck it was just terminated. @Rogers I have been a customer for 25+ years. Nice

• 
  Jenny Muzik (@jennysmuzik) reported 17 minutes ago

  Dealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers