Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 02/17/2026 21:00

February 17: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, North Vancouver, New Westminster, Burnaby, Coquitlam, Langley and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaSurrey Internet
CanadaCoquitlam Wi-fi
CanadaNorth Vancouver Internet
CanadaNorth Vancouver TV
CanadaVancouver E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • edwineddie eddie mclaughlin (@edwineddie) reported

    @RogersHelps my internet is down can you help me out?

  • lindsaygariepy Lindsay Gariepy (@lindsaygariepy) reported

    @RogersHelps What's with your service in the Fergus Ontario area this week? All my calls have dropped this week than I can't call the numbers back for 3-5 minutes? Never had an issue before.

  • StephenRLee Stephen Lee (@StephenRLee) reported

    Come on @rogers been trying for 2 days to get a written quote. Been given 3 different prices , each person saying they are correct and still don't know how much it would be to switch to you. No wonder you get a bad rap

  • sttephaniie Stephanie Hickey (@sttephaniie) reported

    @RogersHelps Haha, no I did not even consider it. It worked! But why one account & not the other I wonder? Hm. Hopefully this gets fixed soon as the app is much more convenient. Thanks for your help!

  • JudyMance Judy Mance (@JudyMance) reported

    Spent the past 6 hours trying to get our @Rogers internet working, turns out to be the modem's busted. Support guy said we could go exchange it but the @RogersCarling REFUSED to swap it!!! #TimeToSwitchToBell #workingfromhome #RogersDoesntCare

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    This is twice now in less than a day my internet has gone down. Is @Rogers ******* with our connection already @ShawInfo @Shawhelp? What the hell is going on? 🤬

  • fenixconnexion Terry Flips (@fenixconnexion) reported

    @23cuejay @Rogers Classic greedy pieces of ****

  • NicoleCLDay Lady Day 🇨🇦 (@NicoleCLDay) reported

    @Rogers internet is down in downtown Ottawa. Apparently they expect it to be down for a few hours AT LEAST. 😡

  • 23cuejay quinn (@23cuejay) reported

    @Rogers Grow up! why is there a blackout on the Jays game?! People don’t want to watch your garbage broadcast, dreadful announcers and recycled commercials. @MLBTV @MLB

  • paul_beaudry 🇨🇦Paul Beaudry🇨🇦 (@paul_beaudry) reported

    @ctvwinnipeg My wife and I are both on @Rogers with the latest iPhones. she got the alert but I never did. Never got the alert on our @bell satellite TV either.