Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 12/17/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, New Westminster, Richmond, Coquitlam, Coquitlam, North Vancouver, Port Coquitlam, Langley, Burnaby, Delta, Pitt Meadows and Port Moody.

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City Problem Type Report Time
CanadaSurrey TV
CanadaVancouver Internet
CanadaNew Westminster Phone
CanadaSurrey Internet
CanadaRichmond Internet
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • RiazMeghji Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • MysticNinja502 Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Abearinger Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • heyericm Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • JCog88 Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • sparklehorss kayge (@sparklehorss) reported from Langley, British Columbia

    @RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kelllsssxx kels (@kelllsssxx) reported

    Hey @Rogers you said we get a day waived for service interruption but I don’t see anything on my bill?

  • Canhistoryrules Ben (@Canhistoryrules) reported

    @Rogers @RogersHelps may be the worst company in Canada. I’ve never received such awful service. They promised me a credit of two months for bad service. It’s in their notes. When I phone to ask where it is I was told “they aren’t going to honour it”. WTF. #CancelRogers

  • rohan10 We need proper sick days in Ontario (@rohan10) reported

    I never stopped being surprised by how awful @rogers is as a business. My dad died 2 months ago, and the SOLE company that we have issues with is Rogers. Cannot cancel a plan despite having all the documentation enough for Banks. My mom gets upsold when she tries to call. AWFUL.

  • fireballtony owen🐊 (@fireballtony) reported

    @GovahiSonya @Rogers yep i barely get service at my own house! and no service at all where i work, which is only 6 min from my house

  • salvatorecasto4 Salvatore ( Sal ) 🇨🇦🇮🇹 (@salvatorecasto4) reported

    @RogersHelps I’d like to know when my wifi is going to get back up and running haven’t had any wifi since last night and majority of this morning every month Is the same issue with this so called useless cable company how am I suppose to work from home when I don’t have wifi

  • M27203549 djhc (@M27203549) reported

    @RogersHelps is home Internet and wireless data down in Toronto again? My home Internet has been down since this morning and I’ve been forced to use my wireless data for work. Now wireless is down too and I’ve used up all my max speed allotment.

  • Sabercan K1ng (@Sabercan) reported

    @RogersHelps my phone line is not working. Is there a outage in the south Etobicoke area right now?

  • amnojohn Mandy Mand (@amnojohn) reported

    @RogersHelps is the service still down in North York?

  • MyCityHamilton My City Hamilton (@MyCityHamilton) reported from Hamilton, Ontario

    @HamiltonPolice @HPSActionUnit @Rogers U would think w/cellular phones around 4 years now & technology advances, there would be a solution to this serious dilemma. If a cell’s location is turned on or if the 911 had Caller ID automatically for all calls received by 911 that it could register the # of the calls, no? KR

  • tmcGoose 🤷🏽‍♂️ (@tmcGoose) reported

    @Rogers is by far the worst company when it comes to internet and phone service. How can a company be worth so much yet leave customers unsatisfied so often? #youjustlostacustomer