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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 8:48 AM EDT.
  • 70% Internet (70%)
  • 15% Wi-fi (15%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Surrey, Burnaby, Richmond, and Coquitlam.

CityProblem TypeReport Time
Vancouver Phone 13 hours ago
New Westminster Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Phone 2 days ago
North Vancouver Wi-fi 2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

13 hours ago
Surrey

4 recent signals

4 days ago
New Westminster

1 recent signals

1 day ago
North Vancouver

1 recent signals

2 days ago
Burnaby

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • lovejothundaly1
    lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • auntykay123
    Aunty Kay (@auntykay123) reported

    @RogersHelps We’ve waited hours on hold. This is a Rogers issue as it’s all customers with Rogers having these issues in our area what a joke

  • Canadian_Titan
    Canadian Titan (@Canadian_Titan) reported

    @sepharitestudio @RogersHelps I don't know if I believe that. Too many typos/grammar errors

  • CarolTidd
    Carol Tidd (@CarolTidd) reported

    @Rogers I have been on chat hold for 2 hours to find out why my internet has been down 3 days in a row for hours at a time, we work from home and this is unacceptable. Your plan to keep me on hold until I give up is wonderful customer service. Guess I am switching providers

  • Topboymurda
    Murdaaa🥶 (@Topboymurda) reported

    @RogersHelps Internet is out , neighbours are doing house work, the workers started digging and then internet out, the line has been cut ..need service tech Asap

  • BrizzySK
    ひSooSuaveひ (@BrizzySK) reported

    @Rogers fix your network ASAP ! this is unacceptable first you guys had an outage now this is the 2nd time people have go thru this unfortunately.

  • sethni20
    Nikhil s (@sethni20) reported

    @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

  • chrisyboy2000
    Chris (@chrisyboy2000) reported

    @RogersHelps when you’re condo maintenance fees include Rogers Internet, was told Rogers bill will be $0, then get a $160 Rogers internet bill. Why? Can you please help review my bill it should be $0.

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps Customer Service= EXTREMELY POOR! I give it 0/10. They most certainly hire people with an I.Q. of less than 23!! I cancelled my services and my account with Rogers/ Shaw and I SIMPLY need a confirmation at my gmail account . A SIMPLE fking mail of confirmation.

  • pandersen
    Paul Andersen (@pandersen) reported

    Getting a lot of reports of @rogers outage which seems wide spread - at least in Ontario. Calls failing to complete at high rate.

  • TRSbizarro
    これは何の意味もありません (@TRSbizarro) reported

    @RogersHelps @towerguymatt Like seriously, why do you think its on the costumers you are scamming to notify you of when your service is down? This is a genuine question so answer it. This is social media after all, lets SOCIALIZE.