Rogers outages and service status in New Westminster, British Columbia
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 7:01 PM EDT.
- Internet (63%)
- Wi-fi (18%)
- Total Blackout (7%)
- TV (6%)
- Phone (4%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Surrey, Richmond, North Vancouver, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 4 hours ago |
|
Vancouver
|
Internet | 21 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Burnaby
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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krukru137 (@krukru_137) reported@RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!
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Deb Moynahan (@vanuckfan56) reported@Rogers @RogersHelps can you advise what’s ETA for Richmond Internet outage. Monday 8am … it’s now Tuesday
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R K Balsara (@RKBalsara) reported@JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.
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Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported@Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//
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Cristina Aiello (@caiello2) reported@RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.
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Just me - Jamie (@JustMeJamie64) reported@CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers
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BBrewda (@BBrewda) reported@RogersHelps But why did you guys hang up on me? Like, why wasn't I still left in the queue? None of this makes sense and displays really poor respect to your clients. I would like someone to call ME when they have a chance to discuss my plans. Thanks. I can DM my phone number if needed.
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P.V. (@dynamicdojo1) reported@JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.
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Queens Fort (@Bellyhungry) reported@RogersHelps Sometimes I got the message: This service is currently not available. Please try again later. Sometimes, I just got a blank screen.
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Wake Turbulence (@Airwave_1_) reported@ChelseaBeach @JustMeJamie64 @Rogers Acquiring Shaw put Rogers $26B in debt. To cut costs, they quietly scrapped their "100% Canadian" PR pledge, cut domestic support contracts, and pushed call center roles right back overseas to offshore vendors. PR promises don't survive a $26B debt load.