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Rogers

Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 2, 12:38 AM EDT.
  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 9% TV (9%)
  • 5% Phone (5%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at Rogers

Rogers is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Coquitlam, Surrey, Vancouver, North Vancouver, Port Moody, Anmore, Richmond, Coquitlam, and Port Coquitlam.

CityProblem TypeReport Time
Burnaby Wi-fi 14 minutes ago
Coquitlam Internet 19 minutes ago
Surrey Internet 30 minutes ago
Vancouver TV 10 hours ago
Vancouver Internet 11 hours ago
Vancouver Wi-fi 16 hours ago

Nearby cities with recent reports

Vancouver

22 recent signals

10 hours ago
Surrey

6 recent signals

30 minutes ago
Burnaby

2 recent signals

14 minutes ago
North Vancouver

2 recent signals

3 days ago
Coquitlam

1 recent signals

19 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's ๐Ÿ˜š

  • MrKush604
    ๐‹๐ฒ๐ฅ๐ž ๐‰๐ž๐Ÿ๐Ÿ๐ซ๐ž๐ฒ โœŒ๏ธ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • elanashepert
    Elana Shepert ๐Ÿ‡บ๐Ÿ‡ฆ (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers Thatโ€™s horrible ๐Ÿ˜ž Iโ€™m sorry

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • Abearinger
    Alli Bearinger ๐Ÿ‡จ๐Ÿ‡ฆ (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! ๐ŸคŸ Goodbye rogers here I come telus next week Tuesday

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but canโ€™t seem to find the right place? Please help!

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying theyโ€™re from Rogers not sure if itโ€™s scam or not because online it says the # is 18007877953 and when you phone both of them

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • Nic_Amaya
    Nic Amaya ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ด (@Nic_Amaya) reported from Vancouver, British Columbia

    He itโ€™s @Rogers down again in #yvr ????

  • keeponsmilingu
    JESSICA๐Ÿ’‹ (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) ๐Ÿ˜ก

  • MasterXSY
    Master P.Le๐Ÿ‡จ๐Ÿ‡ฆโœŒ๏ธ๐Ÿ—ฝ (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30โ€™ for the past 3 days, canโ€™t get a hold of anybody, just to fix a problem that should be done week ago, I donโ€™t have time for this, why do I have to waste my time for somebody mistakes.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue Iโ€™m having. Wish someone would just take responsibility already instead of laying the blame on each other! ๐Ÿ˜ก #customerservicefail #CustomerExperience

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - itโ€™s the only time people have time). There is literally no appeal of a bad โ€œrogers helpsโ€

  • alexanderupert
    ๐Ÿ‡ฒ๐Ÿ‡ฝ๐Ÿ‡จ๐Ÿ‡ฆAlex Rupert (@alexanderupert) reported

    @CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch

  • DegenApeDev
    DegenApeDev (@DegenApeDev) reported

    @JimmyNewclaw @Rogers I was against them since they started this merger ****, I thought for sure the CRTC was gonna block it.

  • BillCooney
    Bill Cooney (@BillCooney) reported

    @RogersHelps Multiple channels have become unavailable on 3 of the 4 Rogers cable boxes. Zapping them and unplugging them did not fix the issue.

  • missthe80s33
    Riley Deck (@missthe80s33) reported

    @RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.

  • Jotuka
    Josip Tuka (@Jotuka) reported

    @Rogers @fordnation 1 click online cancellation should be a thing for ALL TELECO IN CANADA!!! SPENDING HOURS, getting transferred in circles is tired and old to cancel. BE BETTER! DO BETTER! Scummy business Practices.

  • miller5252
    Marni Miller ๐Ÿ‡จ๐Ÿ‡ฆ (@miller5252) reported

    @RogersHelps going on close to 48 hours of no service with zero accountability and no expected resolution time. Area of outage is Yonge and York Mills. Two days of being unable to work because of zero internet.

  • Pps831
    Pps831 (@Pps831) reported

    @brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo

  • alperdama
    Alper Dama (@alperdama) reported

    @Rogers My Vodafone TURKEY bills - paid every month from my address in ANTALYA, TURKEY. Phone number: +90 544 ******* - the SAME number I called @Rogers from to CANCEL in July 2025. I was living in Turkey. My Vancouver apartment was EMPTY.

  • 1295QueenVic
    29Cloverdale (@1295QueenVic) reported

    @hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it canโ€™t afford