Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Burnaby, Langley, Coquitlam, Coquitlam, North Vancouver, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
TV | |
| Burnaby |
Phone | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Pitt Meadows, British Columbia
@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sedona
(@SedonajaneRocks) reported
I sometimes wonder if I am in a different Universe. Yesterday, my phone was not working and so I contacted @Rogers on my computer. The man gave me a link to send info. I asked in link to be contacted through email, since phone was broken. Got email to CALL THEM FFS. 🤬
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lax 🌓
(@larry_lx27) reported
imagine your neighbourhoods internet is down and @RogersBiz offers you $2 as compensation when you have an entire work day you have to call out for
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ShadowKal
(@ShadowKal_) reported
So tech came today to say he cant do anything that everything is fine on his end when CLEARLY there is a problem. @Rogers refuses to do anything about it and just puts the blame on you. Funny how my bell internet works PERFECTLY. this is getting ridiculous.
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Darren Dempsey
(@darrendempsey73) reported
Finally broke up with the horrible @RogersHelps @Rogers such terrible customer service. Not what it once was
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Phive 'O' Phil
(@The__Phil) reported
@RogersHelps Right now. Im waiting to talk to a customer service rep supervisor. As it took current 20 minutes. Because of faulty equipment. Instead of retransfering me. He kept me waiting and making excuses. I’m told I have 1 thing by one Dept and another thing by different. I want an answer
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Phive 'O' Phil
(@The__Phil) reported
@rogers @RogersHelps 1/2 I take it back. I've lost all faith because being on hold for an hour dealing with a customer rep who askes me to hold on every 30 seconds for 3 minutes. I'm beyond angry as none of your departments communicate with each other and I'm given wrong info
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Chief Stonefox
(@chiefstonefox) reported
@RogersBiz this company of Rogers I've been telling them now for three weeks that there's an issue with a cell tower they do not want to get off their backside and out of that hellhole of Toronto to come look at the power and diagnose the problem
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Zac 🏎
(@Zaczann) reported
@rogers has the worst customer service, I’ve sent 8 hours over the last two weeks, and the issue is still not resolved.. it’s a simple fix...
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Chief Stonefox
(@chiefstonefox) reported
@RogersHelps this company they have no interest in dealing with issues trying to resolve them Monday morning first thing I'll be contacting the crtc and seeing what they can do
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Chris 🇨🇦
(@FordChick0377) reported
@RogersHelps Why does your staff keep saying it will be sent to me I’ve wasted so much time on you guys it’s horrid. I have a lot of ppl going to cancel your services because you guys don’t care and don’t help. You can dm me.