Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	2 hours ago
Vancouver	Internet	2 days ago
Vancouver	Phone	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	E-mail	4 days ago
Surrey	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Hassan Deq (@HassanDeq_) reported 7 minutes ago from Surrey, British Columbia

  Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

• 
  #IndianStatus531 (@BlueCedarAngel) reported 10 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Cam & Nicole (@travelcanucks) reported 11 minutes ago from North Vancouver, British Columbia

  Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

• 
  Vic Wozniak (@vicwozniak) reported 12 minutes ago from Surrey, British Columbia

  @RogersHelps Data still not working. Cloverdale BC

• 
  Jay Holtslander (@j_holtslander) reported 12 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  Sia Adjudani (@Sia_Adjudani) reported 18 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Jay Holtslander (@j_holtslander) reported 21 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Jessy (@CoachDhillon) reported 22 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  JD (@CoachDhillon) reported 24 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 29 minutes ago from Port Coquitlam, British Columbia

  @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

• 
  Ronald Swizzler (@stuffapproved) reported 31 minutes ago from Vancouver, British Columbia

  @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

• 
  Jenn Della (@JennPWasHere) reported 32 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  Kiefer Abram (@kikithekrakra99) reported 34 minutes ago from Surrey, British Columbia

  @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

• 
  CodeRed333 (@3Code3Red3) reported 37 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Kiefer Abram (@kikithekrakra99) reported 41 minutes ago from Surrey, British Columbia

  @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

• 
  Jeanne (@Meanchef) reported 43 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  CodeRed333 (@3Code3Red3) reported 48 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Andrew F Stewart (@AndrewFstewart) reported 49 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Shan Cajucom (@123shinshan) reported 51 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported 59 minutes ago from Coquitlam, British Columbia

  Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Solid Shatner (@KarlMagnonMan) reported 11 minutes ago

  @RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.

• 
  Viola Sewerynek (@viola_s1981) reported 11 minutes ago

  @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

• 
  Kevin F (@Kevin1141531) reported 12 minutes ago

  @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

• 
  Lucas Jorg (@LucasJorg1) reported 13 minutes ago

  @RealDonBradshaw @BlueJays @Rogers What is your problem?

• 
  Grittygirl88 (@grittygirl88) reported 13 minutes ago

  @RogersHelps No the tech has not come why are dms not working for Rogershelp.

• 
  Tyler Goode (@BetheGoode) reported 16 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Are you for real bub like holy **** take a chill, teams have been doing this for yrs bub

• 
  Margaret ✨️ (@margarethughson) reported 16 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

• 
  CatastrophiConfusion (@canadianatlarge) reported 17 minutes ago

  @RogersHelps @savemilkweed HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  EG (@Evan_Gray) reported 22 minutes ago

  @RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?

• 
  JP (@JoeyAllegro95) reported 24 minutes ago

  @RogersHelps @GeesDubb Go **** yourself @RogersHelps This is absolutely criminal, and our government needs to step in. They are holding people hostage with no way to get ahold of them.