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Rogers

Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 25, 2:10 PM EDT.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Surrey Wi-fi 15 hours ago
Vancouver Wi-fi 16 hours ago
Vancouver Internet 2 days ago
Richmond Internet 3 days ago
Surrey Internet 3 days ago

Nearby cities with recent reports

Vancouver

11 recent signals

3 hours ago
Surrey

2 recent signals

15 hours ago
Burnaby

2 recent signals

6 days ago
Richmond

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • MrKush604
    ๐‹๐ฒ๐ฅ๐ž ๐‰๐ž๐Ÿ๐Ÿ๐ซ๐ž๐ฒ โœŒ๏ธ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • mikeleeuno
    mike lee | ์ดํ˜•๊ฑธ | ๏งก่กกๆฐ | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's ๐Ÿ˜š

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday๐Ÿ‘ it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps Iโ€™m pretty sure itโ€™s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • biayvr
    b i a โ˜† (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. Heโ€™s adding a number to his line and has to go to a store thatโ€™s not his own because contractually he canโ€™t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but canโ€™t seem to find the right place? Please help!

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Abearinger
    Alli Bearinger ๐Ÿ‡จ๐Ÿ‡ฆ (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • frenchlefty26
    Determined Canuck (@frenchlefty26) reported

    @georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.

  • nick_mcrob
    Nick McRoberts (@nick_mcrob) reported

    @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.

  • CaroleFarhall
    Carole Farhall (Khaligirl) (@CaroleFarhall) reported

    @RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a

  • GeoffdBarrett
    Geoff aka Holdfast043 (@GeoffdBarrett) reported

    @RogersHelps Sent. I would also love to know if thereโ€™s somebody who could actually help me or if I should continue my conversation with other companies.

  • pledgeboymob
    pledgeboyisqb1 (@pledgeboymob) reported

    @EdmontonOilers @Rogers not bad

  • DaisyBirch59
    Daisy E. Birch (@DaisyBirch59) reported

    So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    @SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.

  • KanavMehta7
    Kanav Mehta (@KanavMehta7) reported

    @RogersHelps Your stupid website doesnt work and keeps increasing the restoration time.

  • shonna_74
    ๐Ÿ‡จ๐Ÿ‡ฆ Shonna ๐Ÿ’œTAEMate๐Ÿ’Ž6v6๐Ÿฅ (@shonna_74) reported

    @RogersHelps Well I had no interest all day yesterday. Pretty obvious there was an outage. Still haven't had a call. Please resend the purolator labels.

  • LJW61
    GoodMorning ๐Ÿ’‹โ™ฅ๏ธโœจโŒโญ•๏ธ๐Ÿ’ซ๐Ÿ‘  (@LJW61) reported

    @RogersHelps Hi, I tried to do that however, Rogers wants to attach it to my home address and charge me $75 if Iโ€™m not home when they come around to fix a box that is in the laneway and Iโ€™m only notifying them as a courtesy. Horrible business practice. Iโ€™ll contact Executive Office.