Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 8 outage signals in the last 24 hours around New Westminster, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 15, 3:36 PM EDT.
- Internet (71%)
- Wi-fi (12%)
- Total Blackout (6%)
- Phone (5%)
- TV (4%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Burnaby, New Westminster, North Vancouver, Richmond, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 hours ago |
|
Surrey
|
TV | 4 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Total Blackout | 8 hours ago |
|
Vancouver
|
Wi-fi | 9 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Mun Bagri, MA (@MunBagri) reported from Coquitlam, British ColumbiaIf @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Agent365 (@Agent365) reported@REWoman @Rogers What happened to your service? Is it out?
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Fleur (@Fleur8029) reported@Deepea6 @SLICKBLOWFISH @Rogers Damn! if they do that to mean, I will go without internet and cable. Shaw Cable was good but this monstracity sucks.
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RivvyGenX ✡︎ (@RivvyGenx) reported@LoveMy7Wood @Rogers I have had both Bell and Rogers. Altho Rogers was a pain to get setup the service is 100 times better and 1/3 of the price.
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@gezigezive @Rogers The kind that wants to rip you off watch your bill go sky high and they wont do anything.. warning to everyone do not use rogers they will rip you off and not help you out of it they are a giant scam
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Mark Walker (@mwalker1533) reported@MikeDelpieroX @RogersHelps problem is if you cancel they say youre breaking an agreement and will charge a fee for remaining months. 720 in my case
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NWR4LIFE (@NeilWRhodes) reported@Rogers @RogersMediaPR is there a date circled yet when you're shutting down 590? I mean why not go all the way and just bury radio for good.
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Mr.780 (@JBearz77) reported@RogersHelps 45 minutes on hold...no callback feature. Does anyone actually work in your support area??
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OC_2030 (@oc_2030_vision) reported@RogersHelps @Rogers with Shaw in Victoria is having significant issue with Xfinity TV recordings. Show records then just disappears. This has been going for at least a week. Also Audio issues We just lost recordings Late Night Seth, Jimmy Kimmel Live Tonight Show Jimmy Fallon & CHEK News
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Khan (@khan_anwari) reported@RogersHelps No, because you don't offer options for customers who just want to buy a phone while keeping their current plan. Your customer service agents always push us to change our plans to get a new device."
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Stef Caunter (@StefCaunter) reported@rodmickleburgh @Rogers the government allowed them to "diversify". and this is the predictable outcome. instead of saying no and insisting that they provide quality service at reasonable price, like anywhere else in the world, they were allowed to use their monopoly advantage to buy tv rights and teams