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Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Richmond, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, Burnaby, and New Westminster.

CityProblem TypeReport Time
Surrey Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Surrey Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Surrey, British Columbia

    @RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • MrKush604
    𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbarankevych
    alexbarankevych (@alexbarankevych) reported

    @RogersHelps Nah, don’t bother. The tech comes on Monday. I’m just showing my buddies around the world what kind of internet service they can expect in Canada for $130 per month.

  • _StarkReactor
    kenzie (@_StarkReactor) reported

    @Rogers I tried to pay my bill all day yesterday and was told your payment system was down. still not working today. what’s going on?

  • syddmaracle
    syddmaracle (@syddmaracle) reported

    @Rogers our internet and tv box been out for 3 hours? Pls the hockey game is on in an hour wtf is happening

  • LDillonSchalk
    Ldillonschalk (@LDillonSchalk) reported

    @dazzlerbags @Bell_Support @RogersHelps Good catch. I better check the rest. Stupid of me.

  • phtevens
    the wetness unto death (@phtevens) reported

    Sportsnet streams are still 30 seconds behind you get scooped by score updates **** @rogers it’s cool to steal content

  • chris222h
    Christine Harris (@chris222h) reported

    @rogers I'm disappointed & trying to understand why you value some customers over others. I've been with you for years & promoted you to family and friends. I call to ask for a better plan that was offered to a friend, I'm told no. I'm a loyal customer, what can you do for me?

  • AngusByDesign
    Angus - They/him (@AngusByDesign) reported

    While there, ask how they treat their employees, and how it differs from the early 2000's. Ask how they expect former employees whom they train to ignore and fraud customers, to maintain the lies and receive the abuse after corrupt HR practice. Thanks @Rogers

  • chakdan
    DC (@chakdan) reported

    @RogersHelps I need help with my bill! I’m being charged for a router that has been returned already.

  • mike24forever
    Michael (@mike24forever) reported

    @RogersHelps Any word on the internet and cable outage in the Rexdale/Etobicoke area? It had been out for over an hour.

  • music_butcher
    music_butcher (@music_butcher) reported

    @RogersHelps I had to sign out then sign in again and it worked. Thanks for getting back to me.