Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Surrey, North Vancouver, Coquitlam, Langley, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| New Westminster |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Kirsten Naughton
(@MysticNinja502) reported
from
Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Ronald Swizzler
(@stuffapproved) reported
from
Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Kiefer Abram
(@kikithekrakra99) reported
from
Coquitlam, British Columbia
@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Cameron Williams
(@Wasgo) reported
from
Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Joshua Coghlan - IG 》
(@JCog88) reported
from
Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Giiwedin Anong
(@Tangy02483149) reported
@Rogers your service is getting as bad as Bell's.
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Alex Porritt
(@torontopoz) reported
Our @rogers tv service is so glitchy. Does anyone else have this issue?
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Yoda Jedi Master, MD, Ph.D, Prof.
(@YodaJediMaste15) reported
@vajayjay___ @Rogers Intermittent all day and down now in M5R. Keep trying to call or chat. If only Rogers would admit there's an outage on their side instead of wasting our time but eh, they wouldn't want to have to refund millions of customers 🤔
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Rich Thorpe
(@exit716) reported
@RogersHelps Rogers doesn't care about customers in Ottawa. I come home to a very upset wife because she can't do her job due to this constant internet issue
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mjbad2
(@mjbad2) reported
@RogersHelps We came Scarborough trying to watch NHL game at Freund's house. Looks like major cable issue. No internet also. And Stupid Rogers telling us to we can check issue on internet or chat w ith Ana. Stupid Rogers. At least we have mobile data to tell Rogers is useless. Where r trucks
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Gilbert Ngabo
(@dugilbo) reported
from
Whitby, Ontario
Okay @RogersHelps my home has been without internet for nearly three days. Tech support promised but hasn't arrived yet. What gives??
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Gilbert Ngabo
(@dugilbo) reported
@RogersHelps Been told tech support coming. Just not sure why that takes three days is all
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SoloDolo
(@_Sweet_Leah_) reported
@RogersHelps Theres a cable line from one house to another running across the one path to my house... attached to your Roger's boxes.. I was coming home In the middle of the night from hospital with sick child.. couldn't see it and tripped. I've been calling support but they
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Fablives
(@OnlineKrishana) reported
@RogersHelps somebody will come morning to fix, technician will come evening and on evening … no response … it’s end of day … technician will come tomorrow end of day… that’s how support work? Really worst experience
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Yoda Jedi Master, MD, Ph.D, Prof.
(@YodaJediMaste15) reported
@Rogers Yet Rogers doesn't think it's important to acknowledge and inform their customers about an outage and long wait on call or chat. They'd rather tweet stupid stuff because they wouldn't want to have to refund millions of customers for their intermittent service we fully pay