Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Burnaby, Coquitlam, Richmond, Port Moody, and Anmore.

City	Problem Type	Report Time
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
North Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  CodeRed333 (@3Code3Red3) reported 54 seconds ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Morgane Oger (@MorganeOgerBC) reported 59 seconds ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  CC (@golfercruz) reported 3 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Kiefer Abram (@kikithekrakra99) reported 8 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Ronald Swizzler (@stuffapproved) reported 11 minutes ago from Vancouver, British Columbia

  @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

• 
  Hassan Deq (@HassanDeq_) reported 12 minutes ago from Surrey, British Columbia

  Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage

• 
  Kiefer Abram (@kikithekrakra99) reported 16 minutes ago from Surrey, British Columbia

  @victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G

• 
  Kiefer Abram (@kikithekrakra99) reported 36 minutes ago from Surrey, British Columbia

  @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

• 
  hazel (@angerthehazel) reported 36 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  lovejothundal@ymail.com (@lovejothundaly1) reported 37 minutes ago from Surrey, British Columbia

  @AboutRogers @Rogers Still same internet not working

• 
  Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Sheila Morissette (@sheilamoris) reported 40 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  JESSICA💋 (@keeponsmilingu) reported 47 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Kiefer Abram (@kikithekrakra99) reported 48 minutes ago from Delta, British Columbia

  @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

• 
  Kevin (@604kev) reported 48 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 48 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  FightKobraKai (@FightKobraKai) reported 52 minutes ago from Port Moody, British Columbia

  Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

• 
  Patrick Pemberton (@P2_602FM) reported 56 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 57 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Kirsten Naughton (@MysticNinja502) reported 59 minutes ago from Surrey, British Columbia

  @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit R (@rohitsuccess) reported 3 minutes ago

  @Rogers Team, hello team, i lost my sim & wallet including my ids, debit-credit cards. Pls do needful to block my sim on priority. a scammer will try to re-issue my number with the help of their networks inside roger’s shop. Im not in canada now & i wont come back to canada.

• 
  Alexis Gee (@lexomatic) reported 4 minutes ago

  @RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.

• 
  Betty Rubble (@dakiduck) reported 4 minutes ago

  @RogersHelps Hello, today my husband and I went in-store to upgrade our phones as they were eligible to be done. The employees in store were great, but we spent 4 hours there to upgrade 2 phones. The poor employees were met with errors at every turn on line.

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 5 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  Grittygirl88 (@grittygirl88) reported 5 minutes ago

  @RogersHelps anything wrong with your customer care lines? I called on a Tuesday at 7 pm and I was not able to get through to any specialist. Also no answers on the social media handles.

• 
  D Crocker (@denncrocker) reported 6 minutes ago

  @RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me

• 
  Zerve (@Captain_C2) reported 11 minutes ago

  @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

• 
  Cross Fire (@BellaKissBanuta) reported 11 minutes ago

  @RogersHelps The quality of your services is decreasing from bad to worst. Kudos for achieving this milestone. I feel uncomfortable to look into a map or link to find out if there is an outage in my area. In 2026, with AI at your fingertips, there must be a smart solution to fix this.

• 
  🤍♐️ (@barrosxo) reported 13 minutes ago

  @RogersHelps I spent 2.5 hours on hold with your Accounts Payable team, only for someone to finally answer and tell me the department was closed. I’ve been trying multiple ways to resolve an issue with my account and haven’t been able to get anywhere. Can someone please help me?

• 
  Daniel (@dan2783) reported 18 minutes ago

  @RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area