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Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Anmore, Burnaby, Surrey, Richmond, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 23 hours ago
Vancouver Phone 1 day ago
Vancouver Internet 2 days ago
Vancouver Wi-fi 3 days ago
Vancouver Internet 3 days ago
Vancouver Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • MrKush604
    𝐋𝐲π₯𝐞 π‰πžπŸπŸπ«πžπ² ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • IamRose0409
    Rose (@IamRose0409) reported

    @AboutRogers @Rogers It is so frustrating and ridiculous that I even though i have ignite home internet, it’s been down since morning 9am. After today’s outage its better that I switch to other network providers

  • Maye18386
    ⊬ (@Maye18386) reported

    @RogersHelps Hi. I still don't not have internet and haven't for even 5 minutes since the outage. Is isn't going "in n out" like some people, it straight up does not work. When are you actually going to fix this?

  • charmysingh2000
    Charmy Singh (@charmysingh2000) reported

    @AboutRogers @Rogers Even after the Friday outage, I chose to go with @Rogers on Sunday. I had an appointment set up my home wifi on Tuesday from 12:00pm - 2:00 pm. At 3:00 pm the technician calls that he’s running late and it’s Thursday afternoon and I had to call to reschedule due to no contact

  • CrissieC
    Crissie 🌻 πŸ‡ΊπŸ‡¦ 🌻 (@CrissieC) reported

    Dear @Rogers it’s almost a week since your outage debacle and I’m still getting spotty service and losing internet connection… this is NOT ok

  • Trinityneo2
    AdvocateAnnie (@Trinityneo2) reported

    @RogersHelps a $400 credit to accounts now. I am still having issues with either my internet and cable ALWAYS freezes 🀬

  • mediaprep
    Irene Bakaric (@mediaprep) reported

    @Irene_NoKillTO @Rogers Unfortunate to have to choose between bad and worse.

  • ABC61206989
    ABC... (@ABC61206989) reported

    @RogersHelps why do you make it SO hard each year to continue getting service from you? If an agreement is in place for one year, why does the bill increase by $4.00? I'm on the line with you now. The new "offer" is $30.00 higher than the current one. No, thanks. @cbcmarketplace

  • JustinR76100634
    justin ryan (@JustinR76100634) reported

    @AboutRogers @RogersHelps I still cant play games properly πŸ˜‘ certain ones work and others tell me im not connected to the internet, fix your **** πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘

  • TruckBC
    TruckBC (@TruckBC) reported

    One of your agents has been trying to call me for 5 hours now @RogersHelps. Our call got dropped, all my calls are going to voicemail. I tweeted at you and DM'd you, would be nice to not be ignored. (Call was about an issue unrelated to the still ongoing outage)

  • _AirTuna_
    π™°πš’πš›πšƒπšžπš—πšŠ (@_AirTuna_) reported

    Yep. @scotiabank Online *still* is down. At this point you’re making @Rogers look *competent*.