Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	14 hours ago
Vancouver	E-mail	2 days ago
Surrey	Wi-fi	2 days ago
Vancouver	Total Blackout	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Amanda S W♡ (@AmandaSW87) reported 3 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  hazel (@angerthehazel) reported 11 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Trevor (@EastvanTrev) reported 11 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Mun Bagri, MA (@MunBagri) reported 11 minutes ago from Coquitlam, British Columbia

  If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

• 
  Morgane Oger (@MorganeOgerBC) reported 15 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Jua (@juadog) reported 15 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 16 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  CodeRed333 (@3Code3Red3) reported 19 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Cameron Williams (@Wasgo) reported 26 minutes ago from Vancouver, British Columbia

  @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

• 
  Ameer Z. (@1RovingNomad) reported 27 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  AM (@_TPE_TW_) reported 30 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Andrew Christopher (@ACmusic_10) reported 36 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Kiefer Abram (@kikithekrakra99) reported 43 minutes ago from Coquitlam, British Columbia

  @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

• 
  David Finnis 🚴 (@ilovethearts) reported 45 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 46 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Sia Adjudani (@Sia_Adjudani) reported 47 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Andrew F Stewart (@AndrewFstewart) reported 49 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Shan Cajucom (@123shinshan) reported 55 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 57 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  #IndianStatus531 (@BlueCedarAngel) reported 59 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Harris (@THarris1519) reported 3 minutes ago

  @RogersHelps @Rogers Cable and Internet have been down for 8 hours, who do I speak to about a credit for loss time?

• 
  ambam (@ItsReallyAmber) reported 7 minutes ago

  @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

• 
  Ben Singer (@bensinger333) reported 7 minutes ago

  Why does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.

• 
  CatastrophiConfusion (@canadianatlarge) reported 11 minutes ago

  @RogersHelps @savemilkweed HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Grittygirl88 (@grittygirl88) reported 15 minutes ago

  @CCTS_CPRST @Rogers Is their tech department on strike. Why do they always blame it customers saying high call volume. It seems their customer care is calling each other because real customers are definitely not getting the response from them.

• 
  Grittygirl88 (@grittygirl88) reported 16 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  Sabih Abbasi (@Sabeezy2011) reported 17 minutes ago

  @CanadasLeafs @Rogers I've been on the phone with Bell several times for a week trying to get a new tv receiver to replace the one that's not working....they sent me cables by mistake. No receiver. Just cables.

• 
  CatastrophiConfusion (@canadianatlarge) reported 17 minutes ago

  @RogersHelps HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

• 
  Mr. C (@MrC_ELL) reported 21 minutes ago

  @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

• 
  Tia ☁️💛 Believes in Love 💛☁️ (@goodbyeAcadia) reported 23 minutes ago

  @RogersHelps do you know when the Internet will be restored in the Legacy (Calgary) area? It’s been out since 2:30 am and the last update on Rogers said they were investigating the issue at 7:55 am