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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 17, 12:35 PM EDT.
  • 66% Internet (66%)
  • 15% Wi-fi (15%)
  • 5% E-mail (5%)
  • 5% Phone (5%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Burnaby, Coquitlam, Richmond, and Port Moody.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Total Blackout 1 day ago
Surrey Internet 2 days ago
North Vancouver Total Blackout 2 days ago
Vancouver Internet 2 days ago
Vancouver Wi-fi 3 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

1 day ago
Surrey

4 recent signals

2 days ago
North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • MrKush604
    𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ALazarowich
    Alex Lazarowich (@ALazarowich) reported

    @Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is “with you all the way”. I guess not eh?

  • race207_1
    Tarik K (@race207_1) reported

    @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

  • skhp_
    skhp 🇨🇦 (@skhp_) reported

    @Rogers why has service been so slow or non existent the last couple days in the GTA?

  • wnavaratnam
    Wijaya Navaratnam (@wnavaratnam) reported

    @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

  • YearOldOnTwit
    A 19 Year Old On Twit (@YearOldOnTwit) reported

    @AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.

  • allawilc
    One complaint can outweigh a thousand compliments. (@allawilc) reported

    @RogersHelps When I go ito MyRogers it says there is a technical issue and return later!

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

  • lindenclutch16
    Mario (@lindenclutch16) reported

    @SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS

  • MarloStimpson
    Marlo Stimpson (@MarloStimpson) reported

    Hey @Rogers @RogersHelps, what is going on? The wifi has been going on and off all day today and has done so the last few weekends as well. We even have a new modem which you offered to us. The service has been horrible. #Rogers

  • ghostwolfman
    ghostwolfman (@ghostwolfman) reported

    @RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages