Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 4:46 PM EDT.
- Internet (63%)
- Wi-fi (18%)
- TV (6%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Surrey, Richmond, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 4 hours ago |
|
Vancouver
|
Wi-fi | 7 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Wi-fi | 8 hours ago |
|
Burnaby
|
Internet | 9 hours ago |
|
Vancouver
|
Internet | 23 hours ago |
Nearby cities with recent reports
23 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia@RogersHelps Data still not working. Cloverdale BC
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jenn Della (@JennPWasHere) reported from Surrey, British Columbia@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia@AboutRogers @Rogers Still same internet not working
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FightKobraKai (@FightKobraKai) reported from Port Moody, British ColumbiaDo you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Intrepid Critic (@Who_knewit) reported@Rogers are you guys serious? It's 2026, I'm logged into a valid account in my own home and my phone can cast to my tv, but you want me to buy another device to cast too or pay a stupid rental fee for one of your dumb boxes?!? You guys have zero respect for your customers, it's apparent or all to see.
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Dir. T Kneegur (@DhirTKnegur) reported@FierySharky @Rogers @Sportsnet True Roger’s are blood sucking parasite **** sucking corporate douchebags, but there is a silver lining in this story! English, French or **** off!
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CoopersMom 😁 (@JaneCornwell11) reported@Rogers So the the CARDBOARD COLD PIZZA WASN'T EATABLE BUT YOUR PEOPLE SAID WE DON'T GIVE REFUNDS. SO WHO THE F-_K STANDS BEHIND THIS ISSUE? GET READY, I AM GOING TO HAUNT INSTACART EVERY DAY ON SOCIAL MEDIA!
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TM™ (@TerraMagni) reported@mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.
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CanuckArgento (@CanuckArgento) reported@JustMeJamie64 @Rogers every single customer support that ive dealt with was in india...they have absolutely no idea wtf they are doing
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Mark Priest (@mopriester17) reported@apasztor82 @Rogers didn’t want their cable and satellite subscribers to watch so they had it on their @Sportsnet streaming platform only and don’t offer a way to upgrade without paying for the entire service you’ve already paid for
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Dave Allen (@zeissikon1) reported@RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).
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A Co (@Ady_Co) reported@RogersHelps No other cell service goes down as much as Rogers’. I have no doubt the techs are doing all they can. But the higher ups need to prevent this from happening in the first place.
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Arsalan S. (@arsalansaleem_) reported@RogersHelps i have switched my plan and its not yet reflected, agents get connected after listening to the issue they try to transfer to other dept and disconnect call, i yest got tv box and not modem, i am on prorata from last plan which is priced at full, i am so disappointed.
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lyle dieno (@lyle_dieno) reported@Raptors Who f’ing cares?? @Rogers you killed radio stations all over Canada to waste $$ on this kind of garbage??