Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/13/2026 11:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, Surrey, Coquitlam, Langley, New Westminster, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver TV
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BobNeufer Bob Neufeld (he/him) (@BobNeufer) reported

    @RogersHelps - service is intermittent and dropouts on cable are frequent today. What’s up?

  • a_chicklett A. Chicklett (@a_chicklett) reported

    @RogersBiz Focus on your current business.. stay out of the surveillance industry please. Don't trust you! Glad my condo dumped your service. And I will be leaving Fido!!!

  • PaoAntezana Paola Antezana (@PaoAntezana) reported

    @RogersHelps My phone’s data is not working, it has been hours now.

  • JeffYuille Jeff Yuille (@JeffYuille) reported

    @RogersHelps Ignite been on the fritz for 48+ hrs - timing in & out; TV black screen 4 or 5 times an hour... (yes I am using twitter to document problems). Reboots tried. All the equipment is fine (we had a technician confirm two months back). Ignite is faulted and @rogershelp needs to fix?

  • shanicehenry_ 🦋✨ (@shanicehenry_) reported

    So @Rogers, we’re doing this again? No internet service. This is beyond ridiculous now.

  • Ksloan007 Sloan (@Ksloan007) reported

    @RogersBiz Try concentrating on delivering a reliable cable TV service, unlike the overpriced poor quality service throughout south Scarborough. #StayInYourLane

  • ChrisJoyGames Chris Joy (@ChrisJoyGames) reported

    @Rogers That phone would be so awesome if the service was constantly down.

  • christinamchung Christina M. Chung (@christinamchung) reported

    @Rogers I won’t call another 1800 number to take myself off your marketing list that I never signed up. Stop calling me for marketing spam I never signed up for.

  • ForeverGuy5 ForeverGuy (@ForeverGuy5) reported

    @RogersHelps You people are draining my bank account every month and the internet doesn't work, I've contacted your people upwards of 50 times over the past 5 years yet every time I call all I get on the phone is "yeah idk looks fine on our end"

  • itsyaboimaxoo m🔥x 🚀 (@itsyaboimaxoo) reported from Québec, Québec

    @RogersHelps Great! When is the iPhone 13 Pro Max gonna be compatible with the standalone core network?