Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Langley, Burnaby, Coquitlam, Coquitlam, North Vancouver, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet | |
| Langley |
Phone | |
| Vancouver |
Internet | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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orestf
(@orestf2) reported
@Rogers You charge highest rates in the world for totally ****** up service. I lost tons of $ today because of ******* Rogers. ****** up trash company. We should all unite and cancel all their “services”
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100T TSM NRG Spenny
(@SpennysTaken) reported
@Sweetsherene1 @AboutRogers @Rogers lol You're not going to pay for a whole months worth of service because you had none for ONE day. Take your bill, divide it by 30(avg days in a month). That's really the most you'll be able to try and fight for. Then again, its Rogers. They're looking for ways to bill us for this
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Gamer Girl Lexi | Twitch💜
(@gamergirll3xi) reported
@kevrevrun @AboutRogers @Rogers They did issue one lol
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Jennifer
(@TomsMom1997) reported
@macbase8 @CBCToronto @Rogers My phone has been down for 14 hours! There better be a credit! Or I'm going to get really noisy! Intermittent my ***!
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orestf
(@orestf2) reported
@Rogers #QuitRogers Lets do our part and cancel all their services
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Lis Soderberg
(@lissoderberg) reported
@RogersHelps @theTVaddict I wish y’all would stop saying “intermittent” (3 times just in the short statement attached). Personal experience is UNinterrupted NON-service all day. Haven’t seen a single comment mentioning “intermittent“ issues. Be honest. Trust is hard to win back after it’s lost.
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B0mmer
(@B0mmer) reported
@KrainTrain @RogersHelps @CaptainAdam99 Rogers said cause was an Ericsson update, at least we have that now. I can see that breaking things, but having no redundancy or roll-back in place to ensure it doesn't take down their entire network is scary.
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1923MainStreet
(@1923MainStreet) reported
@misccbk @AboutRogers @RogersHelps If a single software crash can take down the cell service of a nation for a day. We have bigger problems putting our eggs in this basket.
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🇨🇦 Mark McCaw 🇮🇪 🇵🇸
(@WumpySpeaks) reported
@wakeanshake @RogersHelps Nope. Still says no network connection
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Dorra Bouchiha
(@dorrab) reported
@RogersHelps It's not intermittent if it's an 8h outage!