Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, North Vancouver, New Westminster, Burnaby, Coquitlam, Langley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Surrey |
Internet | |
| Coquitlam |
Wi-fi | |
| North Vancouver |
Internet | |
| North Vancouver |
TV | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christy
(@christyrose17) reported
@RogersHelps My wifi is ****, and I can't stream from any platform still
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Justin
(@JustinSmith_13) reported
@chethosahalli @RogersHelps @Rogers no it doesn't "happen" their outage showed how much control they have over Canada. Us non rogers customers were affected too. If you don't think its weird that all debit/atm machines were down across Canada because of one company then you can't be helped.
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Richard Burzynski
(@burzynskir) reported
from
Winnipeg, Manitoba
I watched a VP @Rogers several times over 24 hrs… he gave a poor performance & was not credible. Why does @Rogers charge so much for such poor performance? We need more competition not less! #rogersoutage
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Loading
(@LO4D1NGG) reported
@g_meslin We will never see regulation when the people in power are beholden to the industries they're meant to watchover the @CRTCeng is run by a lobbyist for @Rogers
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CAP Formations (Chart Analysis Parody)
(@spanoel1) reported
@RogersHelps @RogersHelps won’t even let me sign in to my account. - they know I’m trying to cancel and go to @TELUSsupport
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Jason
(@jasonbshew) reported
@RogersHelps @Rogers How vast is your vast? Home Internet is still down over here. It’s such a shame you should have a real slow emergency response and no backup plans for failed services. E.P.I.C N.A.T.I.O.N.W.I.D.E F.I.A.S.C.O
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Lurphy Lorrigan
(@LurphyOG) reported
@thevivafrei @Rogers The reality is the outage had absolutely nothing to do with competition. They are completely distinct issues
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Mr Alien
(@AspergerAlien) reported
@RogersHelps All I expect is a credit for how long the outage lasted, as I'm not greedy/entitled like the rest that can't live without internet/TV/debit. The losses that (non) customers had is their own fault for not having a backup plan, and everyone should have emergency food/cash on hand.
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Patrolcats C18H26ClN3O + C38H72N2O12
(@Patrolcats) reported
@RogersHelps 2FA texts not working yet, so that’s >29 hours being locked out of some accounts. #ThanksForNothingRogers
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JohnnyBoy
(@JohnnyBoyTrump) reported
@RogersHelps Apology accepted but you need to share the reason for the outage. Far too great an impact for, 'Sorry, we're gonna do better. Here's your credit.'