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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around New Westminster, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 6, 7:02 PM EDT.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 10% TV (10%)
  • 6% Phone (6%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Surrey, North Vancouver, Burnaby, Coquitlam, Port Moody, Anmore, Coquitlam, and Port Coquitlam.

CityProblem TypeReport Time
Vancouver Internet 4 hours ago
Richmond Internet 11 hours ago
Surrey Internet 20 hours ago
Vancouver Total Blackout 20 hours ago
Vancouver E-mail 1 day ago
North Vancouver Phone 1 day ago

Nearby cities with recent reports

Vancouver

19 recent signals

4 hours ago
Surrey

8 recent signals

20 hours ago
Richmond

1 recent signals

11 hours ago
North Vancouver

1 recent signals

1 day ago
Burnaby

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • MasterXSY
    Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • HassanDeq_
    Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia

    @RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Provocative_one
    Agent Provocateur® (@Provocative_one) reported

    @Canucks @Rogers I hope after this sham of a lottery draft, every single person in that lineup, after seeing the rigging that took place to rob Vancouver and watch them slide down the board once again, they walk away from the NHL as fans.

  • ninjachyck
    Cosmochyck (@ninjachyck) reported

    @RogersHelps I need my bills from 2024. You do not provide them online. And then uou want $20 a bill to provide them??? You want us to go paperless and then charge me for MY information??? Help please

  • Matthew_Cann
    Matthew Cann (@Matthew_Cann) reported

    @MapleLeafs @Rogers Went down to the beer league game going on and told the boys?! Now I'm jealous.

  • CrescendoCove
    Greg Weir (@CrescendoCove) reported

    You know who sucks? Frickin @Rogers. I canceled my mom's cable because she passed away. Was told there was no balance owing and that I should ignore all future bills. Now their Collections department is hounding me saying the first person spoke in error. Stellar work, folks.

  • honulublueballs
    honolublueballs (@honulublueballs) reported

    @Canucks @Rogers You don’t deserve any fans. Dog **** on-ice product dog **** personnel hires dog **** trading history dog **** player development dog **** draft history dog **** ticket price that always go up dog **** ownership Shocker anyone bothers with this garbage

  • zachnhso
    Zach (@zachnhso) reported

    .@Rogers never claim you’re the best ISP again that’s false advertising

  • peggyfulcherxx
    Mary Fulcher (@peggyfulcherxx) reported

    @RogersHelps Again...2.5 hours on the phone today...the lady helping my husband says, I will find someone to help you, there does seem to be a problem, comes back and says...we are very busy, please try tomorrow! TWO AND A HALF HOURS!!

  • Jimbb5022
    High_5_Brady (@Jimbb5022) reported

    @RogersHelps .. virtually no acknowledgment of the seriousness of my concerns and no genuine effort toward resolution. The lack of responsiveness, transparency, and follow-through has been frustrating and unacceptable, particularly from a department that is supposed to represent

  • cjmask83
    Craig Mask (@cjmask83) reported

    @allkindsXO @RogersHelps I’m having the same issue

  • rebeccayu
    Rebecca Yu 🇨🇦 (@rebeccayu) reported

    @RogersHelps This took 45 minutes and an escalation to get a simple question answered correctly and to a long term customer who pay on average 600$ per month.