Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 04/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, Burnaby and New Westminster.

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City Problem Type Report Time
CanadaVancouver TV
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • lovejothundaly1 lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • rankinacameron crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • MunBagri Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • elanashepert Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • vicwozniak Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vikaskhot83 Vikas (@vikaskhot83) reported

    @Rogers ignite not working for me . Are you guys still unable to find root cause? Pls give ETA . @RogersHelps

  • thealichappell 𝕬𝖑𝖎 𝕮𝖍𝖆𝖕𝖕𝖊𝖑𝖑 - Scream Queen📽🖤 (@thealichappell) reported

    @Bell sucks a lot of *** @Rogers sucks a lot of *** Maybe allow us to have a menu of different providers instead a monopoly with no options. The @Rogers power outages proves that we cant allow the monopoly to continue.

  • harryvani Harry Potter (@harryvani) reported

    @DrsDefundPolice @Rogers Still down here

  • Youmaynotagree1 petpeeves (@Youmaynotagree1) reported

    @CRTCeng not only did @Rogers cost their customers a significant amount of money (due to being unable to collect payments), they put every single one of their customers lives at risk with the lack of 911 service. There is no excuse that can justify this.

  • KateSco50660866 Kate Scott 🇨🇦🇺🇲🇬🇧 (@KateSco50660866) reported

    @RogersHelps Probably shut down purposely to install some kind of sinister government tracking or surveillance

  • carollou72 Carol L. Edwards (@carollou72) reported

    @RogersHelps @Rogers Since the outage I can’t play my recorded programs on my Ignite PVR. It goes straight to delete when I choose PLAY. Anyone else?

  • Ryan47090966 Ryan (@Ryan47090966) reported

    @RogersHelps probly pakies trying to fix it "P

  • TravisPenasse Travis Penasse (@TravisPenasse) reported

    @RogersHelps So you identified the problem , fixed it , and still wont tell the general public what it was.. last time u blamed a bad software update from ericsson but they provid for both rogers and bell.. sounds suspicious

  • PeterCanadian1 Peter Canadian (@PeterCanadian1) reported

    @RogersHelps Hi , the possible problem is-the Rogers uses Chinese made routers. Besides the fact that routers are made with stolen by China Lucent and Nortel technologies . They leave the back door in the router. So Chinese government can control Rogers network.This 2nd massive outage.

  • francis_raptors Evie **** (@francis_raptors) reported

    @RogersHelps I was on the phone with customer retention, seeing what they can do with renewing me as I’m looking at options. They said they will give two days lol slap in face. I guess I’ll be speaking with bell since they don’t appreciate my business