Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around New Westminster, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 7, 9:29 AM EDT.
- Internet (69%)
- Wi-fi (14%)
- Phone (7%)
- Total Blackout (6%)
- E-mail (2%)
- TV (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Surrey, Vancouver, New Westminster, North Vancouver, Richmond, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Internet | 8 hours ago |
|
Surrey
|
Phone | 9 hours ago |
|
Surrey
|
Internet | 13 hours ago |
|
Vancouver
|
TV | 16 hours ago |
|
Vancouver
|
Phone | 1 day ago |
|
New Westminster
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
6 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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hazel (@angerthehazel) reported from Surrey, British Columbia@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Hassan Deq (@HassanDeq_) reported from Surrey, British Columbia@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Hassan Deq (@HassanDeq_) reported from Surrey, British ColumbiaIs @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jenn Della (@JennPWasHere) reported from Surrey, British Columbia@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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B (@Rumbles82) reportedI will NEVER do business with @Rogers **** that ******* company. #rogers
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norm de guerre (@uw_rekening) reportednever spending a dime on anything @Rogers what a garbage action today
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Joe Gray (@nucklehead1970) reported@DhaliwalSports @brookwardsports Absolutely garbage @rogers what a joke!
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Yeşim (@gezigezive) reported@Rogers we moved out more than a week ago and they said our new home doesn’t have Roger’s. We are trying to reach you for a week for days and hours waiting on the line and no one answers? Even chat help says call again. What kind of service is that? We want to cancel our subs
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Nikhil s (@sethni20) reported@RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation
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Mark W (@marcus_wpg) reported@AlleyDalley @Rogers We don't have Telus home services available here, but it sounds like everything is choosing the best of the worst. Telus service went severely downhill when they sent customer service offshore and I understand others have done the same. Pricing is not intended to be competitive.
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Palmer (@wattynpw) reported**** YOU @Rogers @Sportsnet stupid decision to gas #SN650 I will never support any of your products anymore.
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Oma (@Oma2414) reported@RogersHelps They keep referring back to customer service; it's like a loop.
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PTR150 (@jaydeetherobot) reportedHey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.
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Canadian Titan (@Canadian_Titan) reported@RogersHelps I did talk to the care team. Their response was that they didn't care that they went back on their word and the agreed upon resolution, and that someone would be in contact in 3-5 business days. Until then, no phone , no tv, no internet.