Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 17, 9:09 PM EDT.

Internet (58%)
Wi-fi (17%)
TV (12%)
E-mail (7%)
Total Blackout (3%)
Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0
Apr 18, 12:00 AM EDT	0	0	0
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0
Apr 18, 4:20 AM EDT	0	0	0
Apr 18, 4:40 AM EDT	0	0	0
Apr 18, 5:00 AM EDT	0	0	0
Apr 18, 5:20 AM EDT	0	0	0
Apr 18, 5:40 AM EDT	0	0	0
Apr 18, 6:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Coquitlam, Anmore, Richmond, Burnaby, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Surrey	Wi-fi	9 hours ago
Vancouver	Internet	16 hours ago
Vancouver	Total Blackout	1 day ago
North Vancouver	TV	1 day ago
Coquitlam	E-mail	1 day ago
Vancouver	Wi-fi	2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

16 hours ago

Surrey

3 recent signals

9 hours ago

Coquitlam

2 recent signals

1 day ago

North Vancouver

1 recent signals

1 day ago

Anmore

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

b i a ☆ (@biayvr) reported 4 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Joel Preszcator (@jpresz) reported 5 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
Kiefer Abram (@kikithekrakra99) reported 20 minutes ago from Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
Jay Holtslander (@j_holtslander) reported 22 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Vic Wozniak (@vicwozniak) reported 22 minutes ago from Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
Jason Michael (@JayGarfs) reported 23 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
FightKobraKai (@FightKobraKai) reported 25 minutes ago from Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
Kiefer Abram (@kikithekrakra99) reported 29 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Andrew F Stewart (@AndrewFstewart) reported 29 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Marian S. (@MarianRLS1985) reported 31 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Cam & Nicole (@travelcanucks) reported 33 minutes ago from North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
Jua (@juadog) reported 36 minutes ago from Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
Trevor (@EastvanTrev) reported 36 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Hassan Deq (@HassanDeq_) reported 38 minutes ago from Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
Kiefer Abram (@kikithekrakra99) reported 39 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Dusty Kelly (@dustykelly) reported 40 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Jeanne (@Meanchef) reported 42 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported 46 minutes ago from Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
Vasily Podgoalzin (@Rparmarr89) reported 47 minutes ago from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
Sheila Morissette (@sheilamoris) reported 59 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

RealRetroguy (@realretroguy) reported 7 minutes ago
@RogersHelps what is the ETA to restore service in Mississauga/ Port Credit area? Been "in progress" for hours.
Michal (@michal_poterji6) reported 8 minutes ago
@Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭
Bonnie Lee (@stitchlady) reported 8 minutes ago
@RogersHelps I disconnected my tv from my wifi network and reconnected it. The signal is apparently better according to my app from Rogers so we'll see if this issue stops happening. It has happened a few times during baseball games in 4K!
Layne Douglas (@baseball_layne) reported 9 minutes ago
Hi @RogersHelps in NW Calgary #yyc . Is there a home internet outage going on,,,,?
Nicole (@DiceNine) reported 10 minutes ago
@RogersHelps been on hold for over 40 minutes with business support. My phones are not accepting incoming calls. Rebooted the system, unplugged each line, is there an outage? Burnaby BC
Merhawi Yohannes (@Merhawi200) reported 19 minutes ago
@Rogers @pozpiggy86 @RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?
Somebody 🍁 (@caldernet) reported 20 minutes ago
Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.
Jeremy M (@JeremyM74626730) reported 21 minutes ago
@caldernet @Rogers Have gotten 6 air duct cleaning calls in the past two days. All come from numbers call display shows as having the first six digits as mine. Have just started pressing the screen call button and letting my phone slow them down
Bonnie Lee (@stitchlady) reported 24 minutes ago
@RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.
Nathan Fitzgerald (@nat_fitz1) reported 25 minutes ago
@RogersHelps @Dr_H_Pimlott Ah - the kind of blame others response that makes sure I'll never get a mobile phone or Internet from Rogers! That and how often the Rogers website is down when I try and pay my legacy cable bill (can't wait to ditch it!)