Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 5 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 30, 7:26 PM EDT.

Internet (61%)
Wi-fi (17%)
TV (9%)
Phone (5%)
Total Blackout (4%)
E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, North Vancouver, Burnaby, Port Moody, Coquitlam, Anmore, Richmond, Coquitlam, and Port Coquitlam.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Surrey	E-mail	5 hours ago
Vancouver	TV	5 hours ago
Surrey	Total Blackout	6 hours ago
Vancouver	E-mail	12 hours ago
Surrey	Internet	1 day ago

Nearby cities with recent reports

Vancouver

20 recent signals

2 hours ago

Surrey

6 recent signals

5 hours ago

North Vancouver

2 recent signals

2 days ago

Burnaby

1 recent signals

3 days ago

Port Moody

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Kiefer Abram (@kikithekrakra99) reported 56 seconds ago from Surrey, British Columbia
@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
JESSICA💋 (@keeponsmilingu) reported 2 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
Amanda S W♡ (@AmandaSW87) reported 6 minutes ago from Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
RuthlessBC (@RuthlessBC) reported 8 minutes ago from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
hazel (@angerthehazel) reported 10 minutes ago from Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
Matt Bishop (@MattBishopL3) reported 18 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Benny Yau (@MrBennyYau) reported 27 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
CC (@golfercruz) reported 31 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
Kiefer Abram (@kikithekrakra99) reported 33 minutes ago from Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
Jess (@jessicayhkim) reported 38 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Kiefer Abram (@kikithekrakra99) reported 39 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Kiefer Abram (@kikithekrakra99) reported 40 minutes ago from Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
Jessy (@CoachDhillon) reported 43 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Ronald Swizzler (@stuffapproved) reported 48 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
Matt Evans (@Thatmattevans) reported 49 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
Patty Friesen (@FriesenPatty) reported 51 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 51 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Jason Michael (@JayGarfs) reported 53 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Kirsten Naughton (@MysticNinja502) reported 57 minutes ago from Surrey, British Columbia
@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.
Marian S. (@MarianRLS1985) reported 60 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

BeyondOldfashioned (@Karen22912) reported 6 minutes ago
Sooooo….. more on this, the info that I could find indicates a @Rogers tech support worker in Morocco earns $500-$700 U.S. per month, more if they have more specialized skills- Does Rogers have difficulty finding Canadians to do this work?
Harry (@Harry22202683) reported 8 minutes ago
@RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help
PATEL HITESH (@Patelhits2511) reported 10 minutes ago
@Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.
Serbian Lady D (@VojvotkinjaSRB) reported 11 minutes ago
@Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!
Mav (@Maverick_XBT) reported 14 minutes ago
I am never buying anything from @Rogers ever in my life if I have to watch another Michael Cera ad #GoHabsGo
Andy Potter (@aap53) reported 16 minutes ago
@RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.
Greg Stevenson (@GregPhstevenson) reported 16 minutes ago
@AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.
Robert Park (@RobertPark71) reported 19 minutes ago
@Rogers crap service, tv/internet outage for months. Numerous calls/tech visits, plus many area issues. Finally found out a broken wire coming into our apartment. Weeks, still not fixed, outages continue. WTF are we paying for? Still a year left on contract, not like this!
Mr Perfect (@collectibledad) reported 24 minutes ago
@RogersHelps I ended up hanging up. Brutal experience for a new customer. Been trying for days. 👎
Jey (@Slxmjimmy69) reported 29 minutes ago
@RogersHelps My grandma does dialysis at home sometimes my phone can’t even connect to service and I’m OUTSIDE in a city lol