Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 13, 2:12 AM EDT.
- Internet (63%)
- Wi-fi (15%)
- TV (8%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Rogers
Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Burnaby, Richmond, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 21 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
North Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
34 recent signals
7 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Expos4ever (@Expos4ever10) reported@bordenone He is dogshit. An utter failure at the plate. One of the worst seasons ever versus expectations . An absolute pathetic display. Ofc, we are paying for it with @rogers increasing all fees…. #Bluejays50
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Kathryn Taylor (@katinedmonton) reported@Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.
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Bonnie Lee (@stitchlady) reported@RogersHelps @andyshen_ca I'm not sure why you keep suggesting Live Chat. Last time I tried that there were 52 people ahead of me in the queue - its just as bad as being on hold on the phone. Rogers needs more customer service people who are available! @andyshen_ca
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Aakash (@aakashkapadia) reported@RogersHelps An hour on hold, a sudden dial tone, and zero solutions. @Rogers executives are pulling in millions while their support team literally just unplugs the phone to hit their KPIs. The most expensive, useless network in North America. #rogers
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💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported@RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.
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Daryl Cognito (Frosty Rage) (@darylcognito) reported@Rogers what is up? no access to customer service, Chat folk don't seem to understand requests and now I find out "myrogers" is gone and I have to wait until business hours to "link" my account. You've changed, man! You used to be good.
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mcjesus101 (@alliyahhughes02) reported@Rogers @RogersHelps Am I gonna get anything after the Calgary outage is fixed? I’ve been using my data for more than 24 hours as I work remotely and there are no meeting spaces I can book for that long.
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Silas Smith (@neufmille_hal1) reportedWatching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful
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Queen Mare (@queenmare1) reported@lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.
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Landon Creasy (@landoncreasy) reported@RogersHelps @rogers… your team is impossible to reach on the phone. Impossible after three days of trying. #help