Rogers outages and service status in New Westminster, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around New Westminster, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Jul 28, 3:01 PM EDT.

Internet (69%)
Wi-fi (13%)
TV (6%)
Phone (6%)
Total Blackout (5%)
E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	New Westminster	Baseline
Jul 27, 4:40 PM EDT	0	0	0
Jul 27, 5:00 PM EDT	0	0	0
Jul 27, 5:20 PM EDT	0	0	0
Jul 27, 5:40 PM EDT	0	0	0
Jul 27, 6:00 PM EDT	0	0	0
Jul 27, 6:20 PM EDT	0	0	0
Jul 27, 6:40 PM EDT	0	0	0
Jul 27, 7:00 PM EDT	0	0	0
Jul 27, 7:20 PM EDT	0	0	0
Jul 27, 7:40 PM EDT	0	0	0
Jul 27, 8:00 PM EDT	0	0	0
Jul 27, 8:20 PM EDT	0	0	0
Jul 27, 8:40 PM EDT	0	0	0
Jul 27, 9:00 PM EDT	0	0	0
Jul 27, 9:20 PM EDT	0	0	0
Jul 27, 9:40 PM EDT	0	0	0
Jul 27, 10:00 PM EDT	0	0	0
Jul 27, 10:20 PM EDT	0	0	0
Jul 27, 10:40 PM EDT	0	0	0
Jul 27, 11:00 PM EDT	0	0	0
Jul 27, 11:20 PM EDT	0	0	0
Jul 27, 11:40 PM EDT	0	0	0
Jul 28, 12:00 AM EDT	0	0	0
Jul 28, 12:20 AM EDT	0	0	0
Jul 28, 12:40 AM EDT	0	0	0
Jul 28, 1:00 AM EDT	0	0	0
Jul 28, 1:20 AM EDT	0	0	0
Jul 28, 1:40 AM EDT	0	0	0
Jul 28, 2:00 AM EDT	0	0	0
Jul 28, 2:20 AM EDT	0	0	0
Jul 28, 2:40 AM EDT	0	0	0
Jul 28, 3:00 AM EDT	0	0	0
Jul 28, 3:20 AM EDT	0	0	0
Jul 28, 3:40 AM EDT	0	0	0
Jul 28, 4:00 AM EDT	0	0	0
Jul 28, 4:20 AM EDT	0	0	0
Jul 28, 4:40 AM EDT	0	0	0
Jul 28, 5:00 AM EDT	0	0	0
Jul 28, 5:20 AM EDT	0	0	0
Jul 28, 5:40 AM EDT	0	0	0
Jul 28, 6:00 AM EDT	0	0	0
Jul 28, 6:20 AM EDT	0	0	0
Jul 28, 6:40 AM EDT	0	0	0
Jul 28, 7:00 AM EDT	0	0	0
Jul 28, 7:20 AM EDT	0	0	0
Jul 28, 7:40 AM EDT	0	0	0
Jul 28, 8:00 AM EDT	0	0	0
Jul 28, 8:20 AM EDT	0	0	0
Jul 28, 8:40 AM EDT	0	0	0
Jul 28, 9:00 AM EDT	0	0	0
Jul 28, 9:20 AM EDT	0	0	0
Jul 28, 9:40 AM EDT	0	0	0
Jul 28, 10:00 AM EDT	0	0	0
Jul 28, 10:20 AM EDT	0	0	0
Jul 28, 10:40 AM EDT	0	0	0
Jul 28, 11:00 AM EDT	0	0	0
Jul 28, 11:20 AM EDT	0	0	0
Jul 28, 11:40 AM EDT	0	0	0
Jul 28, 12:00 PM EDT	0	0	0
Jul 28, 12:20 PM EDT	0	0	0
Jul 28, 12:40 PM EDT	0	0	0
Jul 28, 1:00 PM EDT	0	0	0
Jul 28, 1:20 PM EDT	0	0	0
Jul 28, 1:40 PM EDT	0	0	0
Jul 28, 2:00 PM EDT	0	0	0
Jul 28, 2:20 PM EDT	0	0	0
Jul 28, 2:40 PM EDT	0	0	0
Jul 28, 3:00 PM EDT	0	0	0
Jul 28, 3:20 PM EDT	0	0	0
Jul 28, 3:40 PM EDT	0	0	0
Jul 28, 4:00 PM EDT	0	0	0
Jul 28, 4:20 PM EDT	0	0	0
Jul 28, 4:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Surrey, Coquitlam, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
North Vancouver	Total Blackout	2 hours ago
Vancouver	Internet	20 hours ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	TV	2 days ago
Surrey	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

20 hours ago

Surrey

6 recent signals

2 days ago

North Vancouver

1 recent signals

2 hours ago

Coquitlam

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Kevin (@604kev) reported 3 minutes ago from New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Ronald Swizzler (@stuffapproved) reported 4 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Sheila Morissette (@sheilamoris) reported 6 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Patty Friesen (@FriesenPatty) reported 9 minutes ago from Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
Cam & Nicole (@travelcanucks) reported 9 minutes ago from North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
Kiefer Abram (@kikithekrakra99) reported 11 minutes ago from Surrey, British Columbia
@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
Alli Bearinger 🇨🇦 (@Abearinger) reported 15 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Andrew F Stewart (@AndrewFstewart) reported 17 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
CodeRed333 (@3Code3Red3) reported 18 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Tom Alexander (@_TJAlexander) reported 18 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Kiefer Abram (@kikithekrakra99) reported 26 minutes ago from Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
Jess (@jessicayhkim) reported 29 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Shan Cajucom (@123shinshan) reported 29 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
lovejothundal@ymail.com (@lovejothundaly1) reported 41 minutes ago from Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
Andrew Christopher (@ACmusic_10) reported 41 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Kiefer Abram (@kikithekrakra99) reported 48 minutes ago from Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 50 minutes ago from Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
JD (@CoachDhillon) reported 50 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Dusty Kelly (@dustykelly) reported 52 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Mun Bagri, MA (@MunBagri) reported 54 minutes ago from Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Toddske (@Toddske) reported 3 minutes ago
@Rogers: “May we ask why you are cancelling your service after 15yrs?” Me: “I got no time for a company that announces a $4B purchase and not even 24hrs later, terminates 100s of employees and closes down numerous radio stations citing ‘budgetary reasons’….” #FuckRogers
James Burnell (@uxridge_james) reported 4 minutes ago
Dear @Rogers I do not not want to switch to you, but everyday I get a phone call and they hang up when I ask them to stop calling. Please fix your **** and stop bothering people.
Chris Glencross 🇨🇦🖤💛 (@Tuukka4Raycroft) reported 5 minutes ago
@Talon_Jenkins94 @Rogers @NHL Ya I could use some assistance....as bad as the bruins will be it's be nice to watch them. I had Sportsnet+ couple years ago but refused to pay when they increased it
Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago
@RogersHelps @drslmd Outage pages doesn’t load due to the …..outage!!!
RyanP (@TheRyanP74) reported 8 minutes ago
@Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.
Will (@WillieGuapo_) reported 10 minutes ago
Yoooo @Rogers your internet service keeps going out at the exact same time every day the last week pls help!!!
Kriminalogic (@MidnightPopz) reported 11 minutes ago
@FierySharky It's time to start streaming illegally. They lost thier damm minds. @Sportsnet @Rogers hope yall lose a lot of subs and customers across your services for this one. Can't wait for the "it was a typo" email, oh and we added some no name service for Barney's full cat.
Shelley Duggan (@drslmd) reported 12 minutes ago
Hey @Rogers, are we ever getting internet service back?
Monarch Butterfly (@savemilkweed) reported 12 minutes ago
@Rogers FYI- after over 2hrs waiting to talk with a person still only in online chat because there is literally no way to talk to a real person- I got a follow up text that said sorry the issue was “resolved” but couldn’t pinpoint the cause. Are you even checking anything?
RitaQ🇨🇦 (@RitaQ62) reported 15 minutes ago
@4everleaffan @Rogers Mario contact for better service @rogershelp