Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Rogers
Rogers is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Coquitlam, Surrey, Langley, Richmond, North Vancouver, Coquitlam, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@louissssssse) reported
@Rogers but here’s the problem: they do be a lil but picky about prices which is why i do be suffering with online school
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Tonezofhome
(@tonezofhome) reported
Hey @RogersHelps I finally gave up on my modem and switched for a new one. Activated my wifi but the 5g network is not showing. Can you dm me how I fix that?
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leafs2021 lets go!
(@justin_m1991) reported
@Rogers I finally got my new phone. And I wana give your rep a thumbs up. Can you help?
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Tia
(@TiaChanges) reported
@RogersHelps is there an issue with the internet mine just stopped working 30 minutes ago. I've restarted the modem, but one of the lights won't light up
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Yee Chung John
(@DragonYee88) reported
@Rogers WTF is wrong with your On Demand service??? Once AGAIN every time I try to watch a selected program, NO MATTER WHICH NETWORK - the program stops and won't play even if I click on start over from start!!! Seriously thinking of cancelling my subscription as this is BS!!!
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LT_1969
(@1969_lt) reported
I have to say that I was quite shocked that @RogersHelps made no attempt to save my business before I switched over to @virginmobilecan . I thought being a customer for 7 years would have warranted something. Oh well
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Kaue
(@kawebah) reported
@RogersHelps Hey @RogersHelps, that link to check service interruptions don’t work, what is the point of pinning a link that never works? How do I check the service that seems to be down on my area?
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sCrone
(@MySimAntics) reported
@Rogers Last month my 2 yr iPhone randomly died. I was met w/ the worst kind of indifference from a dozen of ur employees only to be w/I a phone 4 a week & forces 2 buy another b/c u refused to replace it. Nobody cared that I’m a woman with a 5 month old and working full time from home.
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Dr Heather Hughson
(@HNHughson) reported
@David_Moscrop @RogersHelps I use a data-only pay-for-use plan from Virgin Mobile meant for tablets ($25-45/mo depending on how much I leave the house), paired with Fongo for my phone service (free domestic calls, 6 months of global texting for $16, and I even got to choose my own number).
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diplomatic immunity
(@Ed26612744) reported
But the thing is. 1hr on the phone already to cancel my account. What a joke bell. @Rogers can take my 84.99$/month for 1Gbps compared to your 89.99$ for 150Mbps that runs at 40-100Mbps. And even while typing this I'm still on hold trying to cancel my account