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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 7, 8:01 PM EDT.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Anmore, Burnaby, Surrey, Coquitlam, Port Coquitlam, North Vancouver, Langley, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver Internet 3 hours ago
Vancouver Internet 21 hours ago
Vancouver Internet 23 hours ago
Richmond Phone 24 hours ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Richmond

1 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • MasterXSY
    Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • brukneck
    Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.

  • Duncarin01
    Duncarin🇨🇦 (@Duncarin01) reported from Oshawa, Ontario

    No wifi or cable... holy shit @RogersHelps the game is on tonight!

  • TheHowitzer9000
    TheHowitzer (@TheHowitzer9000) reported from Waterloo, Ontario

    I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

  • brukneck
    Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • WayneRodriguez
    Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    And now he's just left the chat. Wow. I am definitely cancelling my existing account. Maybe @Rogers will be a better option. Horrid #CustomerExperience

  • VicStorm
    Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • Laineygirl
    Elaine (@Laineygirl) reported from Woolwich, Ontario

    @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

  • theJingster
    Jing Yao (@theJingster) reported from Upper Beaches, Ontario

    @jontymisra @Rogers @RogersHelps The streaming resolution is also garbage. Better quality in the TSN or Sportsnet apps

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • dgc_to
    Dan - SPFC Toronto (@dgc_to) reported from Whitby, Ontario

    So I called @Rogers months ago to downgrade my TV Plan. They are now cutting channels, such as HGTV without notice and indirectly forcing me to get back to the previous plan. I am cancelling this SHIT as soon as I have another internet provider installed.