Rogers outages and service status in New Westminster, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around New Westminster, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 2, 12:38 AM EDT.
- Internet (60%)
- Wi-fi (19%)
- TV (9%)
- Phone (5%)
- Total Blackout (4%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Rogers
Rogers is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Westminster, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Coquitlam, Surrey, Vancouver, North Vancouver, Port Moody, Anmore, Richmond, Coquitlam, and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
Wi-fi | 14 minutes ago |
|
Coquitlam
|
Internet | 19 minutes ago |
|
Surrey
|
Internet | 30 minutes ago |
|
Vancouver
|
TV | 10 hours ago |
|
Vancouver
|
Internet | 11 hours ago |
|
Vancouver
|
Wi-fi | 16 hours ago |
Nearby cities with recent reports
22 recent signals
6 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's ๐
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๐๐ฒ๐ฅ๐ ๐๐๐๐๐ซ๐๐ฒ โ๏ธ (@MrKush604) reported from Coquitlam, British ColumbiaMissed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Karthi (@S8Karthi) reported from Surrey, British Columbia@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Elana Shepert ๐บ๐ฆ (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers Thatโs horrible ๐ Iโm sorry
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Alli Bearinger ๐จ๐ฆ (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! ๐ค Goodbye rogers here I come telus next week Tuesday
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but canโt seem to find the right place? Please help!
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying theyโre from Rogers not sure if itโs scam or not because online it says the # is 18007877953 and when you phone both of them
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Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Nic Amaya ๐บ๐ฆ๐จ๐ฆ๐จ๐ด (@Nic_Amaya) reported from Vancouver, British ColumbiaHe itโs @Rogers down again in #yvr ????
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JESSICA๐ (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) ๐ก
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Master P.Le๐จ๐ฆโ๏ธ๐ฝ (@MasterXSY) reported from Port Coquitlam, British Columbia@Rogers I called for 30โ for the past 3 days, canโt get a hold of anybody, just to fix a problem that should be done week ago, I donโt have time for this, why do I have to waste my time for somebody mistakes.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue Iโm having. Wish someone would just take responsibility already instead of laying the blame on each other! ๐ก #customerservicefail #CustomerExperience
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Hassan Deq (@HassanDeq_) reported from Surrey, British ColumbiaIs @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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tiredsotired (@sotiredsotired) reported@RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - itโs the only time people have time). There is literally no appeal of a bad โrogers helpsโ
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๐ฒ๐ฝ๐จ๐ฆAlex Rupert (@alexanderupert) reported@CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch
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DegenApeDev (@DegenApeDev) reported@JimmyNewclaw @Rogers I was against them since they started this merger ****, I thought for sure the CRTC was gonna block it.
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Bill Cooney (@BillCooney) reported@RogersHelps Multiple channels have become unavailable on 3 of the 4 Rogers cable boxes. Zapping them and unplugging them did not fix the issue.
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Riley Deck (@missthe80s33) reported@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
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Josip Tuka (@Jotuka) reported@Rogers @fordnation 1 click online cancellation should be a thing for ALL TELECO IN CANADA!!! SPENDING HOURS, getting transferred in circles is tired and old to cancel. BE BETTER! DO BETTER! Scummy business Practices.
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Marni Miller ๐จ๐ฆ (@miller5252) reported@RogersHelps going on close to 48 hours of no service with zero accountability and no expected resolution time. Area of outage is Yonge and York Mills. Two days of being unable to work because of zero internet.
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Pps831 (@Pps831) reported@brar_drs @MelissaLMRogers @Rogers For what? Ai should handle most of the **** imo
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Alper Dama (@alperdama) reported@Rogers My Vodafone TURKEY bills - paid every month from my address in ANTALYA, TURKEY. Phone number: +90 544 ******* - the SAME number I called @Rogers from to CANCEL in July 2025. I was living in Turkey. My Vancouver apartment was EMPTY.
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29Cloverdale (@1295QueenVic) reported@hollyanndoan @Rogers @peternowak Also hiring only Indian customer service and buying sports teams and media outlets it canโt afford