Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/19/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Coquitlam, Vancouver, Langley, New Westminster, Burnaby, North Vancouver, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaLangley Internet
CanadaLangley Internet

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • MunBagri Mun Bagri, MA (@MunBagri) reported from Coquitlam, British Columbia

    If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • vicwozniak Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @RogersHelps Data still not working. Cloverdale BC

  • elanashepert Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • S8Karthi Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • Meanchef Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • lovejothundaly1 lovejothundal@ymail.com (@lovejothundaly1) reported from Surrey, British Columbia

    @AboutRogers @Rogers Still same internet not working

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • frecklednon Emmy A (@frecklednon) reported

    @RogersHelps @AboutRogers WHY IS THE INTERNET IN LONDON ONTARIO STILL. ****.

  • JHeal7 James Heal (@JHeal7) reported

    @1Blakelake @vote4robgill @Rogers If you signed up for a business service you might have a leg to stand on but as a residential service there will be no up time guarantee

  • marmelilli Marianna Debrincat (@marmelilli) reported

    2.5 hours on hold to find out that services in our area “seems to be restored” w @Rogers yet we have “lost connection” and they can’t get a tech out for another TWO DAYS… that’s going to be FIVE DAYS of service interruption. This is NOT ACCEPTABLE! @Bell, you’re up!!

  • Chandrakan13 🇨🇦🍁🌷🍁Chan kan (@Chandrakan13) reported from Mississauga, Ontario

    Half my channels not working in Mississauga stfu already @rogers #rogersoutage

  • Dudeanater 🌟Dudeanater ™🌟 (@Dudeanater) reported

    Wth @Rogers day 3 now of not being able to game online everything else works for the most part but games are saying there is no internet fix this!!!! No rebooting router doesn't work tried multiple times yesterday

  • keerii_ reyrey (@keerii_) reported

    @AboutRogers @Rogers @RogersHelps bullshit internet is still down, data is choppy at best. Stop giving us false info

  • Alma_Arzate Alma Arzate (@Alma_Arzate) reported

    @RogersHelps @RebellionSocks A lot of areas in Stouffville are still out with no internet service, and no ETA. Cell service is back for most since yesterday morning, so we are all on data. Please provide an ETA for service restoration.

  • sharpedgepicks sharp edge picks (@sharpedgepicks) reported

    Most high school grads could have crafted @Rogers CEO apology and done as good a job. Standard BS. Monopoly/duopoly power sucks for the people!

  • chrisgrayley chris grayley (@chrisgrayley) reported

    @RogersHelps @yankeefanbetta No you haven't. The services are working at like 30%. Videos load for a few mins then freeze, no gaming is possible due to constant disconnections. Nothing is restored at all, it's a blanket fix.

  • obrien_dunn O’Brien-Dunn (@obrien_dunn) reported

    @MacKayJennifer @ormelling1 @Rogers My internet service is still not back. Was out all day Friday. Came back for about 2 hours on Saturday morning then went out again. Sunday morning now and still no service