Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Langley, Richmond, Vancouver, Surrey, North Vancouver, Coquitlam, Coquitlam, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Langley |
Internet | |
| Richmond |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Pitt Meadows, British Columbia
@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey
(@grandpolar2) reported
@PC6216 @Rogers Cash works oops forgot nobody knows what cash is any more - well you are to blame. I bought my groceries no problem cold hard cash
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps As I have limited energy and in a world that instead of technology making it easier that increasingly inspects the impossible despite the prevalence of communication disorders - how is your service this bad with a side of what certainly looks like fraud. Mythical services.
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Robert S Duram
(@TrumpAlwayss) reported
@stitchlady @AboutRogers @Rogers Nope, the Terms of Service are pretty clear about this. Maybe don't sign contracts if you don't don'tunderstand them.
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Shelley LeBoeuf
(@YaYaBoeufers) reported
@RogersHelps My home phone not working right...TV Picture freezing...not receiving channels...TV picture cutting out and looping...internet wonky...
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Min Ah the Raven
(@songbird72884) reported
@RogersHelps I just went on MyRogers to have a look at the credit mentioned in the email, and found I can't even view my bill. Can PrePaid customers seriously not even do THAT without calling 'Customer Service' now?
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My name is ponfed and I'm addicted to phonics.
(@Ponfed) reported
@BaoDeQiang @Rogers I worked 24 hours straight because of that outage. And somehow it was the least bad thing that happened. And all we could do was wait on Rogers to tell us something... anything while we tried to finagle a workaround with chewing gum and rubber bands.
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Mani
(@Manibouy83) reported
@AboutRogers @Rogers Credit that you keep referring to, whether its 2 days or 5 days, i think most customers will be happy to give YOU the 10 bucks out of their own pockets! What kind of world are you living in? And $10 buys what exactly??? Terrible company showing its true colors...
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps Then a different person changed this to it was not something that could be decided locally. How freaking dare your obnoxiously overpriced Big 3 monopoly too big for the law, ethics or customer service, I paid money towards and 8 when 9 was out Still I thought 4 more months.
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Beckers 🇨🇦 🇺🇦
(@beckers22) reported
@AboutRogers @Rogers Thanks but no thanks, already switched my internet to bell. Cell phones still staying with rogers only because I learned not to put all eggs in 1 basket. But you will never get more than cell phone plans from me!
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps I am well aware of what the CRTC says phone providers are required to provide. I got 0 of those. If you have a communication disorder the energy to keep trying even though I did say that due to having to pay for a new phone I would be without a service that was fairly needed