Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (9%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Port Coquitlam, North Vancouver, New Westminster, Langley, Surrey, Coquitlam, Richmond, Burnaby, Delta, Coquitlam, Pitt Meadows and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Port Coquitlam |
TV | |
| North Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| New Westminster |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Pitt Meadows, British Columbia
@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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AniluTechyGal Stay safe - shop local 💙💙💙
(@Ani1u7) reported
@geneticfemale @RogersHelps @bbundale My Bell home internet has been down for over 24 hours
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Jacqueline Olivia
(@CulturalCurator) reported
@harv8704 @RogersHelps Not just Toronto... a friend in Vancouver messaged to ask if our service was down here, as well...
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Cheryl Clark
(@Cheryl77_ca) reported
@RogersHelps @aredlight1 @Lynaa____ Estimate on when service will be restored??? This has been all day.
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KeeperofRecords
(@keeperofrecords) reported
@RogersHelps Haven't had service all morning here in Edmonton, Alberta. When will this be fixed?
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Harry Tucker
(@HarryTucker) reported
Don't yell at @RogersHelps ... they didn't create the issue, they are not the ones fixing the issue and they are likely expressing everything they know or are allowed to say. Yelling at them doesn't move anything along any faster and is unfair.
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Baby Yoda’s Muva 💚
(@itzStephieLynne) reported
Imagine you’re supposed to have a meeting for a big job opportunity via telephone and your phone service been out 10+ hours 😑🙄 @Rogers fix up smfh #rogersoutage
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CMP
(@CMPolysou) reported
@RogersHelps LOL at "some" and "intermittent ". Pretty sure the entire Vancouver area is down.
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Clarke Struthers
(@ClarkeStruthers) reported
Today I am figuring out who in my network is a @Rogers customer....
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Enrique Lozano
(@quique040) reported
@RogersHelps I still not have service!
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Dead Laszlow
(@DeadLaszlow) reported
@stevemcniven @jamie5121 @RogersHelps Rogers sucks. I'm on Fido? If I had of known it was actually Rogers I would have never. The CRTC? Just gave Rogers a Monopoly?! When they were allowed to buy out Shaw. CRTC's reasoning was for more security in the Industry. #Jokes. We need more choices not less. #CallYourMPP!