Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 02/18/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Coquitlam, North Vancouver, New Westminster, Burnaby, Coquitlam, Langley and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaSurrey Internet
CanadaCoquitlam Wi-fi
CanadaNorth Vancouver Internet
CanadaNorth Vancouver TV
CanadaVancouver E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cherez_cheryl Cheryl Schell (@cherez_cheryl) reported

    @ShulmanS @Rogers I have been without tv and internet for 24 hrs. Ridiculous and no solid answers from Rogers after being on hold for 2 hrs. Seriously considering cancelling. I get there was a storm but this happens way too often for usually at least 2 hrs without service. Fed up.

  • Mimi_F68 Michelle (@Mimi_F68) reported

    @IHeartKats @Rogers @Bell I'm with Bell in Ottawa I haven't had service since 5pm yesterday.

  • Johnny_Liberal Johnny B. Liberal (@Johnny_Liberal) reported

    @menmcdou_cathy @RogersHelps Rogers customer service stinks🦨. Rogers idea of an "update" is to state that their services are out but will be restored "as soon as possible". As compared to "as late as possible"? 🙄 Rogers Execs must be fired since Rogers service & reliability has not improved. They suck.

  • Criccicav Christiana C. (@Criccicav) reported

    No phone, no internet, no cell, @rogers you need to do better. Internet is not a luxury but an essential service that requires uptime especially during emergencies. Very disappointed customer.

  • tweetermaven Tweeter Maven (@tweetermaven) reported

    @RogersHelps you guys advertise availability of Yankees vs White Sox today on MLB Extra Innings but it’s only on Prime Video (which I also have through Rogers) but only in the NE States. Is there a solution?

  • AlmiraBrain Almirabrain (@AlmiraBrain) reported

    No one on our street has either tv or internet. When can we expect service to return. Its been more than 24 hours. I have dm'd @RogersHelps and gotten no response.

  • WTM73199 Wing McCann (@WTM73199) reported

    @RogersHelps My Internet AND TV has been down for over 24 hours in the L5M area. Any estimates on when it will be back up?

  • cat_fan69 🐈 (@cat_fan69) reported

    @Rogers @EdmontonOilers Would love to watch too bad we don't have internet or cable fixed after 2 days

  • PeterTrajdos Peter Trajdos (@PeterTrajdos) reported

    @RogersHelps internet down in Manotick too

  • shanstu Shannon Stuart, CFRE (@shanstu) reported

    @RogersHelps - no internet AND no cellular service leaving us entirely cut off for 26 hours. Not one update on any of your socials (that I can only access through my Bell work phone) and all of your agents say no ETA. What gives? Why no updates or comments whatsoever?