Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 12/08/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Port Coquitlam, Langley, Coquitlam, Surrey, Coquitlam, North Vancouver, New Westminster, Richmond, Burnaby, Delta, Pitt Meadows and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaPort Coquitlam Internet
CanadaLangley Internet
CanadaCoquitlam E-mail
CanadaSurrey Wi-fi
CanadaVancouver Internet

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Pitt Meadows, British Columbia

    @SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • keanosha OshaggyK (@keanosha) reported

    @Rogers 24hrs in a day. Many of these hours are OUTSIDE of normal daytime hours, yet @Rogers finds that shutting down their system between 9am and 5pm for maint is helping their customers. As long as @rogers is getting paid they could care less about their customers #toobigtocare

  • bkngldn Sarah (@bkngldn) reported

    We have seen a huge demise in our service since end of March (neighbours since January), with the last week causing outages every 5-20mins. They say their hands are tied and have no approximate resolution date STILL. @rogershelps @rogers

  • bkngldn Sarah (@bkngldn) reported

    It took 45mins to get through to customer service last time, with many holds (and lots of time on the phone) until we got to the supervisor. Back on hold now trying to get them to do the bare minimum, which I imagine will take another 2+ hours. @RogersHelps @rogers

  • Devende73561075 Devender (@Devende73561075) reported

    @RogersHelps Power has been restored in my area one week back and internet worked for few days before going down again on friday. I am not sure why it is taking this long for rogers to restore. I have to work tomorrow.

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @jedothemost @RogersHelps So sorry to hear of this. Please send us a DM with your account info, we'd like to see what we can do to help. - JL

  • Devende73561075 Devender (@Devende73561075) reported

    @RogersHelps this is unacceptable that already working wifi services post ottawa storm are now down for 3 days. Numerous calls ,requests and no results. Is this the reward of being loyal customer and paying on time ? I live in 210 woodridge cresent k2b8e9.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    Every time I try to login to pay my bill, your site is under maintenance. @rogershelps #nothelpful

  • iontaster iontaster (@iontaster) reported

    As usual @RogersHelps sucks. Great way to spend the weekend. With no internet and brain dead support. Can’t wait for them to tell me they need to up my bill in a few months “to provide the worst service possible”

  • jedothemost J E' W I L S O N (@jedothemost) reported

    I’ve used your services for over 7 yrs yet my needs as a customer do not feel prioritized at all. As a loyal customer I’m very disappointed. @RogersHelps @TekSavvyCSR

  • im2fancy_ Mercedes Morris (@im2fancy_) reported

    Canceling @rogers home monitoring. System is down often so I can’t log in when I need to. What’s the point?