Rogers

Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in New Westminster, Metro Vancouver Regional District, British Columbia 01/16/2026 21:45

January 16: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, New Westminster, Burnaby, North Vancouver, Coquitlam, Langley, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey TV
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • MrKush604 𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mikewisemanCIR Mike Wiseman (@mikewisemanCIR) reported

    Hey @Rogers - get your **** together please. How can an entire nationwide cell network be down for over 10 hours?

  • KeefLynch ە 𝚔 𝚎 𝚎 𝚏 ە (@KeefLynch) reported

    @Boeserdays @Costello_stats @Rogers Unreal. Still no service over here. 🙄

  • taylahnelise_xo Silver Tongue Devil (@taylahnelise_xo) reported

    @Rogers phone service has literally been down all day... if I have an emergency, I have no way of contacting emergency services. Please do better.

  • BananaP74687636 BananaPants (@BananaP74687636) reported

    @Rogers @PaanBabu420 OFFER AN EXPLANATION ALREADY! What the holy heck is your problem?!

  • Just_Call_Me_AC Antony C (@Just_Call_Me_AC) reported

    Such a hard & frustrating Monday. This is what I get for not having a land line. Still no cell service since 8am this morning. Been a painful day trying to work. Can’t make nor receive calls. #rogersoutage @Rogers

  • Jessica33643983 Jessica (@Jessica33643983) reported

    @RogersHelps Any updates on when Me and my family will have service again.. This is crazy all day no service Hope everyone in my family is safe I would have no way of knowing cause I can’t text or call anyone

  • DownGoesCrown Gimli Gregg 👑 (@DownGoesCrown) reported

    When my outfit stopped putting 2-Way radios in the trucks I told them it's a bad idea to rely on our cellphones, today's @Rogers outage proved a dispatch nightmare.

  • DerekWonch AreFactsDead (@DerekWonch) reported

    @RogersHelps Not intermittent. No service all day.

  • RealMobinKhan Mobin Khan (@RealMobinKhan) reported

    @RogersHelps WE NEED COMPENSATION! PERIOD! The bills, packages are sky rocekting! Coverage and signal strength is already Crapy and Now this ?

  • DrJessicaLanger Jessica Langer, PhD (@DrJessicaLanger) reported

    @harv8704 @RogersHelps I’m in VANCOUVER and have no Rogers service.