Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Surrey, Coquitlam, Langley, New Westminster, Coquitlam, Port Moody, Port Coquitlam, North Vancouver, Richmond, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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kayge
(@sparklehorss) reported
from
Langley, British Columbia
@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch
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Kiefer Abram
(@kikithekrakra99) reported
from
Coquitlam, British Columbia
@RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nia
(@Nia45678) reported
@RogersHelps Hi RogersHelp, How can I remove the Amber Alert Notification from my TV? The exit button does not dismiss he message. Thanks in advance for your help!
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Michael Shone
(@soundguyshone) reported
@RogersHelps new service was put in yesterday, went to install modem, stayed flashing orange, spent 45 min on phone just to say tech has to come out again but can’t for another 6 days :( really sucks no service for the first week in first home. Any help?
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Roger Bouma
(@RogerBouma) reported
@RogersHelps Sean responded to my DM and then went silent. That doesn't help.
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terry qube
(@terryqube) reported
@RogersHelps Hi there, I have a problem with my Ignite, the amber alert (from this afternoon) keeps going off after about 15sec of turning on a show. It is not a problem with my TV, but is a problem with the Ignite app on my devices (computer/ ipad). Anyway you can help?
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WalterFalls
(@WalterFalls) reported
@RogersHelps Thanks very much! Not sure why Rogers TV techs don’t have the complete buffet of Rogers channels as long as they continue to work at home but they seem to be limited to what they can see! They are all polite & do the routine tests but the problem may be from Seattle broadcaster!
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Chris P Bacon
(@pozpiggy86) reported
@Rogers @RogersHelps You have hands down the most TERRIBLE foreign customer support on the face of the earth. They run off a script, but if there's a problem that isn't found in your script, they are useless. I JUST NEED A ******* TROUBLE TICKET FOR AN EMAIL ACCOUNT FFS!
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Debbie Rose
(@rose_debbie) reported
@RogersHelps I’ve lost my Internet connection in Newmarket Ontario. Is there an issue? Tried to reboot the modem and now the light is blinking.
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WalterFalls
(@WalterFalls) reported
@RogersHelps Thks, pls have tech at your head office check channel 195 Seattle NBC , call letters KING! Customers have contacted your technicians & they are not always guaranteed to be in Toronto! Your TV technicians don’t have access to all channels, perhaps higher tier& can’t see problem!
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Dylan Carr
(@dyl_carr) reported
Disappointed with @Rogers. Sent me a completely free tablet along with my phone purchase. Took it because why not Then they secretly finance it to my account without telling me until I asked I never signed a contract or agreed to anything other than the phone
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Stephan
(@Canada_12) reported
Not even a week later and I'm already on the phone with @Rogers/@RogersHelps because our cable is still freezing and losing picture and sound even after getting two wifi boosters for our house. #RogersIgnite is total garbage. Don't get suckered into buying it.