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Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around New Westminster, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 3:47 AM EDT.
  • 69% Internet (69%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, New Westminster, North Vancouver, Burnaby, Richmond, and Coquitlam.

CityProblem TypeReport Time
Surrey Internet 18 minutes ago
Vancouver TV 3 hours ago
Vancouver Phone 19 hours ago
New Westminster Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

16 recent signals

3 hours ago
Surrey

5 recent signals

18 minutes ago
New Westminster

1 recent signals

1 day ago
North Vancouver

1 recent signals

2 days ago
Burnaby

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • MrKush604
    𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • MasterXSY
    Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • angerthehazel
    hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PatrickHurtubi1
    The Cat2️⃣9️⃣ (AKA Patrick😁) (@PatrickHurtubi1) reported

    @RogersHelps at it again. No one in my household can currently not receive or make phone calls. Can't even call @Rogers for tech help because the call just drops. Service at it's finest

  • MellieLangie
    Melanie (@MellieLangie) reported

    @RogersHelps Hi again, I tried calling the customer service line just now and was once again told the customer service team was too busy, I should try again later then promptly disconnected. I’ve called 3 different days at different times. I’m genuinely curious if anyone is working there

  • Mitchonthemark
    Mitch Fairrais (@Mitchonthemark) reported

    @RogersHelps Our cell phones are not working. Cannot make outgoing and I'm not getting incoming calls from people who have called me. Our home Internet has been on and off for the last week. Can someone please reach out to me and tell me what's happening to remedy this?

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear

  • thejamesriley
    James Riley (@thejamesriley) reported

    @Rogers Every time I call technical support it says "we are experiencing extremely high call volumes, please call back at a later time"

  • TheLeamen
    RJ 🍁 (@TheLeamen) reported

    @RogersHelps I received a second Xfinity set box. I went through the setup and got error 12. Internet says the box serial may not haven tied to my account and to call support.

  • dawnthehorizon
    sarah (@dawnthehorizon) reported

    @Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    I better get a ******* refund on my internet bill. I’ve had no internet connection since this morning. Your ****-*** AI support hasn’t helped with anything. It has only added to my frustration. I wasn’t able to WFH today because of this @Rogers

  • caitphel
    CAIT. (@caitphel) reported

    @RogersHelps @Rogers my Internet isn’t working, I checked the outage online and it says there’s none. I already restarted my modem and there are rogers truck in the area? So not sure what the issue is

  • Coach_Brownie
    Jeremy (@Coach_Brownie) reported

    @kikiclements @Rogers Ontario wide outage apparently 🤬