Rogers Outage Report in New Westminster, Metro Vancouver Regional District, British Columbia
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near New Westminster, Metro Vancouver Regional District, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Burnaby, Vancouver, Coquitlam, Port Moody, New Westminster, Port Coquitlam, North Vancouver, Richmond, Coquitlam, Langley, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Surrey |
Phone | |
| Burnaby |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Coquitlam |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Embarrassed Canadian🇨🇦
(@EmbarrassedCan1) reported
@RogersHelps WHY do I pay for Crave from @Bell_Support for the episode recording to cut off early????? WTF!
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Caddac
(@CaddacTech) reported
Finally ridding ourselves of @Rogers. Internet listed above TV Package Home Phone $90/month (non-promo $189.90/month) For comparison, we are paying $193/month for 1000 Mbps down (usually only like 750) and 30 Mbps up + TV on Rogers.
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Jay Borenstein
(@jeowulf) reported
@RogersHelps I live in the area of Spadina and St. Clair West in Downtown Toronto, and the internet has slowed to a crawl. Reset the router, same issue. Is there an ongoing issue?
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Nozaki Maikeru
(@itsmrspirit) reported
@RogersHelps stop hiding in the shadows and announce why your service is not stable again today there no internet and tv is not working now I am this close to switching to bell either hurry up and fix what is wrong or I am done with you guys enough is enough
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Shanese Indoowaaboo 🏳️🌈
(@gagiibaaikwe) reported
Between this and the @RogersHelps fiasco I'm learning more and more that Canada is an IT service nightmare despite the fact that we pay some of the highest fees for almost anything in North America
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BADDIE🍀✨
(@queenbaddiefee) reported
@Rogers @RogersHelps for the past week you guys been having service interruptions in my area this isnt helping with me deciding on staying or leaving
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James Wilk
(@jameserwilk) reported
4 @RogersHelps trucks. No notice you were doing any work in my building complex you took it my network
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Bill Montgomery
(@CoachSupreme1) reported
@RogersHelps I am asked for a Network Security Key to access my 5G account. How can I get that Key?
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Mack Mroz
(@mackmroz) reported
@kendalwpg I didn’t think my network/service could get any worse and then the outage happened. I’m considering starting to only pay half my bill moving forward until they correct the issues. Shouldn’t have to pay $100+ for this poor of service @Rogers
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Laura Brady
(@LauraB7) reported
In case you are wondering about the state of @RogersHelps competence, I just got a voice mail telling me the internet outage has been fixed while staring at my orange blinking modem.