Rogers outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Surrey, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.

City	Problem Type	Report Time
Vancouver	Phone	1 hour ago
Vancouver	Internet	4 hours ago
Surrey	Internet	6 hours ago
Vancouver	Internet	7 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Kiefer Abram (@kikithekrakra99) reported 2 minutes ago from Surrey, British Columbia

  @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

• 
  𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported 3 minutes ago from Coquitlam, British Columbia

  Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

• 
  #IndianStatus531 (@BlueCedarAngel) reported 3 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  b i a ☆ (@biayvr) reported 7 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Andrew Christopher (@ACmusic_10) reported 9 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Matt Bishop (@MattBishopL3) reported 24 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Jody Vance (@jodyvance) reported 24 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Ace Cabebe (@HeyItsIan14) reported 24 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  Tom Alexander (@_TJAlexander) reported 25 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Matt Evans (@Thatmattevans) reported 26 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 31 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  CodeRed333 (@3Code3Red3) reported 33 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Jason Michael (@JayGarfs) reported 42 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 43 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  Kiefer Abram (@kikithekrakra99) reported 48 minutes ago from Surrey, British Columbia

  @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

• 
  Kiefer Abram (@kikithekrakra99) reported 49 minutes ago from Surrey, British Columbia

  @RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 51 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  hazel (@angerthehazel) reported 51 minutes ago from Surrey, British Columbia

  @RogersHelps ****. But when we a day late on payments, we get charged so much money.

• 
  Kevin (@604kev) reported 52 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Jeanne (@Meanchef) reported 58 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  me 🇨🇦🇺🇦 (@NanananaBrown) reported 3 minutes ago

  @RogersHelps Same crap with every department. I'm on hold again and it's 1hr 50 minutes 😡😡😡😡😡😡😡😡

• 
  HeartPatientWaiting🦮 (@HeartPatient105) reported 12 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.

• 
  Mike Gunn (@One_Gunn44) reported 12 minutes ago

  @RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.

• 
  Rhonda (@rookierhonda15) reported 14 minutes ago

  @RogersHelps @JG_GizmoJones My husband has been on hold for several hours. This morning. This afternoon. And he’s on currently. We’ve had no service since 3:00am this morning, and we’ve only been back with @Rogers less than a month.

• 
  Jordan (@jordananimate) reported 14 minutes ago

  Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

• 
  Goug Dilmour (@CanadasLeafs) reported 19 minutes ago

  @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.

• 
  Gary (@GeesDubb) reported 21 minutes ago

  @RogersHelps And now after over 2 hours of being on hold, i get an automated message that says high volume of calls and to call back and it hangs up on me??? Terrible customer service!

• 
  𝓝𝓸𝓼𝓯𝓮𝓻𝓪𝓽𝓾 (@ActualNosferatu) reported 22 minutes ago

  Why on Earth is the wait for tech support nearly an hour. INEXCUSABLE. @rogers

• 
  Michael JB 🇨🇦 (@MjbOriginal) reported 22 minutes ago

  @CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.

• 
  Antonina Banks (@antonina_b69872) reported 23 minutes ago

  @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS