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Rogers outages and service status in New Westminster, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around New Westminster, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 10, 7:09 PM EDT.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 6% Phone (6%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Surrey, New Westminster, North Vancouver, Richmond, and Coquitlam.

CityProblem TypeReport Time
Surrey Internet 3 minutes ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago
Burnaby Internet 3 days ago

Nearby cities with recent reports

Vancouver

9 recent signals

2 days ago
Surrey

3 recent signals

3 minutes ago
Burnaby

1 recent signals

3 days ago
New Westminster

1 recent signals

5 days ago
North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • FightKobraKai
    FightKobraKai (@FightKobraKai) reported from Port Moody, British Columbia

    Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • MrKush604
    𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • iheartTELLY
    Telly. (@iheartTELLY) reported

    @RogersHelps Hi. I’ve been on hold for nearly an hour and a half and my call has yet to be answered. I require technical support to address an issue with my home internet connection.

  • TitaniumGoldBC
    Discombobulator (@TitaniumGoldBC) reported

    @DiaryofaFixer @CityNewsVAN @Rogers Canada has failed. The MSM FAILED Canadians by taking government money to tell their LIES. We told you this would happen. Time to bankrupt the rest. MSM is to Blame Too bad, so sad...not really

  • wheresrosinow
    Canadian Rositta 🇨🇦 (@wheresrosinow) reported

    @RogersHelps @Rogers Yesterday marked TWO WEEKS of intermittent mostly out Internet, home phone and TV service. Lots of apologies and hours on hold listening to crap muzak. Called customer service and was disconnected. Yesterday's appointment was a phantom, didn't happen. Bell ?

  • ChapleskiBen
    Ben Chapleski (@ChapleskiBen) reported

    @AlbertanKelly @Rogers Whenever my internet goes down and I need it I just hotspot my phone till it’s back

  • MichiganCanuck1
    Nazmo (@MichiganCanuck1) reported

    @DailyHiveVan **** @Rogers **** @Sportsnet

  • Zish22
    king of shadows (@Zish22) reported

    @Rogers how come when I call in to speak with someone your system hangs up on me without putting me in a queue? what type of customer service is that? Also why is near damn Impossible to get a hold of someone? honestly the worst customer service.

  • SusyCampos19
    Susy Campos (@SusyCampos19) reported

    @Rogers Funny i clicked on add new service and i get someone picking up the phone right away. Yet you don’t value your current customers

  • Finsup22
    BCSnowbird (@Finsup22) reported

    @RodMakeKidsBald @Rogers Hear hear. Never understood the Blue Jay love out west. We’re taught to hate all things Toronto ( even more so as of yesterday) but fawn over the Jays. Hoping that stops now

  • yidchick
    Alison S. (@yidchick) reported

    @RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service

  • MissMapleCda
    MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported

    @RogersHelps Two nights in a row I had no internet over TV. Why is my bill so high if you can't provide reliable service. The first night was hours and last night was all night. I'm going to switch to Bell because these happens too often. 😡