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Rogers

Rogers outages and service status in New Westminster, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 13, 2:12 AM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% TV (7%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Surrey, Burnaby, Richmond, Coquitlam, and New Westminster.

CityProblem TypeReport Time
Vancouver TV 2 days ago
Vancouver Internet 2 days ago
North Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Wi-fi 3 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

30 recent signals

2 days ago
Surrey

5 recent signals

3 days ago
North Vancouver

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • ilovethearts
    David Finnis ๐Ÿšด (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • MysticNinja502
    Kirsten Naughton (@MysticNinja502) reported from Surrey, British Columbia

    @RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • MrKush604
    ๐‹๐ฒ๐ฅ๐ž ๐‰๐ž๐Ÿ๐Ÿ๐ซ๐ž๐ฒ โœŒ๏ธ (@MrKush604) reported from Coquitlam, British Columbia

    Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didnโ€™t help me.

  • elanashepert
    Elana Shepert ๐Ÿ‡บ๐Ÿ‡ฆ (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers Thatโ€™s horrible ๐Ÿ˜ž Iโ€™m sorry

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Coquitlam, British Columbia

    @RobairreG @RogersHelps #rogerswireless #crappywirelessservice #surrey #176st #canadaway #burnaby #hwy1 Restarted my phone at 192th & hwy 1 now at Canada way and it's still on crappy slow 4g singal

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Donโ€™t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday๐Ÿ‘ it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Abearinger
    Alli Bearinger ๐Ÿ‡จ๐Ÿ‡ฆ (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PCAMMALL
    Pietro Cammalleri (@PCAMMALL) reported

    1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

  • gewked
    E. S. (@gewked) reported

    @CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.

  • Lidsville
    Lindsay Brown (@Lidsville) reported

    @MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over

  • PuckScholar
    Puck Scholar (@PuckScholar) reported

    @BenLypka @h_n_z @Rogers Why do you need a podcast approved by rogers? There are plenty of independent creators you could choose to support

  • Philo1000
    Phil Mason (@Philo1000) reported

    @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

  • jnarai
    Token ๐Ÿดโ€โ˜ ๏ธ๐Ÿ–ญ (@jnarai) reported

    @sameo416 @Rogers ******* gross of Rogers for trying to make the customer responsible for replacing equipment destroyed by a wildfire, the eqpt should be written-off by Rogers for all impacted. You're right, CRTC doesn't allow companies to charge a fee past when the service was accessible.

  • UberJumper
    Tyler Higgs ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒป (@UberJumper) reported

    @kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.

  • busytomom
    Erin (@busytomom) reported

    @Rogers @Rogers now going on 2 hours. I am now going to report you to the BBB for refusal to let me cancel a service.

  • FierySharky
    Yegor Sharangovich replaced Breadman (@FierySharky) reported

    Sportsnet really wants people to pay more for way ******* less. Once again, **** you @Rogers @Sportsnet

  • FlettGordon
    Gordon Flett (@FlettGordon) reported

    @lynnmercereau Rogers tried to charge us $15 for roaming charges and we never left Canada on our way to PEI. When we called them on it, the charge was reversed with no apology and the automated message made it sound like they were doing us a favour. Time to jump ship @Rogers @RogersMediaPR