Rogers outages and service status in Kitwanga, British Columbia

Problems in the last 24 hours in Kitwanga, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitwanga, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  John Palmer 🇨🇦 🍁 (@Twillick10) reported 8 minutes ago

  @RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.

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  GC (@xoxosandgo) reported 13 minutes ago

  @RogersHelps Horrible company, cannot get through a single agent, I can't even get them to close my account, I want to file a case against your organization for poor customer service

• 
  Georgiana Balanica (@GeorgianaB83826) reported 15 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 18 minutes ago

  @RogersHelps I have a review number and I have information from the customer service team. This billing was done in error and I won't pay it.

• 
  Chris Thorne Art (@christhorneart) reported 18 minutes ago

  @FierySharky @Rogers @Sportsnet Sportsnet continues to make bad after bad decisions regarding hockey and hockey coverage. Why buy the license if you are just going to kill the coverage? And in turn the fanbase?

• 
  Paulzki (@Paulzki) reported 19 minutes ago

  @RealDonBradshaw @BlueJays @Rogers What kind of unhinged post is this? You e never watched a sport in your life

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  Ryan Planinshek (@planinshek) reported 21 minutes ago

  @Rogers your automated phone system is awful. My mom was disconnected after waiting on hold for 1.5 hours multiple times trying to report a hacked account. Shoutout to the Coquitlam Centre store for finally fixing it in person today, but your phone support needs serious work.

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  Sanka Jayasundera (@Zenblime) reported 22 minutes ago

  @RogersHelps @RogersHelps a joke I cant connect with your phone help cos of call volume. You guys took away all the ability to deal with this issue from online support and from the stores and didnt compensate that on phone joke. Corrupt and a joke of an organization

• 
  J.R. Wideman (@jrwideman) reported 23 minutes ago

  Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

• 
  JB55 (@belljoseph) reported 23 minutes ago

  @RogersHelps Except now and for the rest of today there is no holding. We’ve been trying to call every day for a week and are told it’s too busy and to call back. Today was the first time we actually were put on hold. Only for you to hang up on us.