Rogers outages and service status in Kitwanga, British Columbia

Problems in the last 24 hours in Kitwanga, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kitwanga, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 4 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  Anna Bana (@anzalene91635) reported 4 minutes ago

  @RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.

• 
  Konstantin Mingoulin (@KMingoulin) reported 7 minutes ago

  @Rogers I accidentally exposed some rogers cables on my property in mississauga. Im not rogers customer and because of that it seems impossible to contact customer support and you chat bot is useless. How can I contact Rogers?

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 13 minutes ago

  @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 17 minutes ago

  @RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer

• 
  Officially HarjjiB (@HarjjiB) reported 18 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 20 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  D Crocker (@denncrocker) reported 20 minutes ago

  @RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me

• 
  Rochelle (@CreativeRo) reported 20 minutes ago

  @RogersHelps Your support page is down, I can’t log into the app and my home internet is down. North end of Toronto. What’s up??

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 25 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.