Rogers Outage in Winnipeg, Manitoba

@davidakin @mackaytaggart @Rogers Im having no issues with my Rogers phone neither are 6 family members in BC. Such a bizarre tweet

@soilecologyUMan @Bell_MTS @Rogers When communication with employees depends on cell service it's frustrating. We pay much more than other jurisdictions for lesser service. At least it's the weekend now!

@RogersHelps Well just so you know, you are failing at that. You can't empower us if we can't even get a signal. Phone service in rural Manitoba is getting worse. You are providing us with less, and charging more for it.

@RogersHelps Then I suggest you make it better in rural Manitoba. Your coverage is awful. Your map is a lie.

@RogersHelps @RogersHelps @chatrmobile don't tell me to call or email customer service I've already sent in a request , 68 years old & seniors should know what's it like at your companies, don't pick up sticks at me for your 48 hours & zero balance bs

@chatrmobile @RogersHelps @Rogers wanted to patronize you since you support hockey & basketball & city TV in my city but so far you'll never get my main line business after hazel I've had & to wait 48 hours for customer service & might need to pay you $5 for voice mail activation

@RogersHelps Thanks - no service interruptions but down to E in south part of Winnipeg. I’ve noticed this before - a few hours of E/3G before working back up to LTE.

Oh **** off they took away the American commercials on abc feed go to hell @Rogers

Hi @RogersHelps - I had to add a couple of data packages last month but want to ensure they are cancelled. Self service text messages said I needed to contact you. Help!

I regret that I transferred service from @RogersHelps to @TELUS.

@RogersHelps Thanks 🤞 - I'll follow up for repair if they can't help.

@RogersHelps Okay I'll try to get @Google to either replace or fix I guess. Sigh.

@RogersHelps They haven't got back to me yet. I've been googling and it seems to be a common issue, with most people returning the handset for a new one without the issue. But I'd hate to have to setup my phone again...

@Rogers has to the worst cellular service and customer service in Canada. 100 % would not recommend them as a service provider.

@jbrowaty @Rogers @Min_Schuler The negative vibes from the Mayors Office disrupted the the signal....

Welcome to @rogers where they bend you over and charge you up the ass, for data, which every one knows, costs ZERO dollars to send/receive. You also get about half of what u pay for after you factor in all the dropped calls. *slow clap*

@rogers thanks for not changing my plan when I told you to, instead you charge me an extra $200 because my phone did an update over night and caused it to go over on data. Maybe hire people who actually understand English in your customer service.

@Rogers. Stop over billing me every month ****.

@YuriGelfat @RogersHelps Yup I got slow played!

Thanks @RogersHelps @Rogers for taking away Spotify and NHL Gamecenter from the Share Everything plan. It was the main reason why I signed up with you guys! Horrible news!

@RogersHelps are you having network problems in Winnipeg, MB. I cannot call or text on my phone.

@Rogers giveth and Rogers taketh away. No more NHL GameCentre LIVE?! Been a Rogers customer for over a decade but now I'm shopping. Eff this, man.

Seriously! When I upgraded to the iPhone 6 3 years ago, I spent WEEKS trying to hunt down a 5C from @Rogers to no avail for this very reason.

You probably kidding me @Rogers. Having exactly similar issue with billing second month in a row. Why should I call in every time, explain situation to an agent. Being told that it’s on my side, then that it was a mistake on Rogers side and being refunded.

@RogersHelps, when I try to log into my Roger's account it keeps booting me out and making me sign in again...and again...and again. It's ridiculous. Any idea what is going on? Does this on multiple devices, PC and Mac.

@shonna_74 @RogersHelps So far, there isn't one. This has been an intermittent 2+ year issue. They cleared some stuff on their end which usually fixes things for a bit at least.

@RogersHelps Then fix your shitty ass WiFi and I wouldn't have to. I don't need your advice.

@RogersHelps wow 40 min in to Handmaids Tale and my pvr started to reboot. Too bad nobody thinks to schedule these updates for the middle of the night. Now when I go to watch it on demand I can't fast forward the first 40 min because you don't allow that #nocommonsense

@RogersHelps Sigh still waiting for @Rogers to address issue. @RogersHelps Doubt you'd be able to help other than provide pre-scripted responses. To reiterate @Rogers should be doing quality service systems testing regularly & when u see an outage address it instead of waiting for a complaint

@RogersHelps I was on the phone with one of your reps for over 30mins & was told he couldn’t help me. Complete run around & waste of time. Not for the 1st time I have the worst experience with your “service” reps. I will find service & help somewhere else. It’s exhausting dealing with y’all

😡 @Rogers @RogersHelps customer service remains the worst by far. Another horrible customer service experience with them just now, makes me even more happy I switched to @Bell

@RogersHelps Already called ur customer service line cuz internet connection cut out repeatedly making DM help, an epic fail. Clearly y'all just respond with scripted responses or you would've picked up on that info. @Rogers knew of area outage. Fix it. Don't need a day 6 of this.

now that i no longer work for @rogers, and am not violating their social media policy,,, lets talk abt how trash of a company they are! these ******* backwards af and most reps are incapable! if ur calling in b prepared to be transferred a minimum of 5 times b4 solving ur problem

@RogersHelps I have a good rule to never report feedback that won’t be constructive. I always appreciate the position of the folks at the call center of store so I do want to give good and useful feedback

@JamesGarrod7 @Rogers Feelsbad.. I was 15 points off too bad we had no rotations 4 games in a row 😃 but looking forward for future tournaments