Rogers Outage Report in Winnipeg, Manitoba

@RogersHelps And no not weird....I’ve had many issues over the course of being a Rogers client with calls being dropped and pixelating

@RogersHelps This damn near shuttered our economy and put millions at risk with no access to emergency services. A small credit to customers isn't enough of a response. Drop your rates across the board to be in par with the rest of the world and provide a full report on the situation.

@soilecologyUMan @Bell_MTS @Rogers When communication with employees depends on cell service it's frustrating. We pay much more than other jurisdictions for lesser service. At least it's the weekend now!

is anyone else having issues with blocking a number and their calls are still managing to come through? @rogers

So is @Rogers cell service down again?? Regionally or Nationally??

@RogersHelps Thank you! I got it fixed. But it took me having to raise concerns and question the options given. Had to speak to a manager and I was right on this process all along. We're setup correctly now. Had I not questioned this, it would have been horrible and senseless for the consumer

@Rogers what kind of company makes you wait for a half an hour to speak to a supervisor? Also what kind of sales tactics do you use? I was told u was getting a tablet at no cost to me and then get a 360 dollar charge on my next bill. Clearly its lie to the customer to get a sale

@RogersHelps I don’t know what is happening on the network but it is taking 4 minutes to send a MMS text from my phone. It’s 2021!!!

Oh @RogersHelps you never cease to disappoint me.

@RogersHelps Well just so you know, you are failing at that. You can't empower us if we can't even get a signal. Phone service in rural Manitoba is getting worse. You are providing us with less, and charging more for it.

Hot damn, I knew this was too easy. Bringing over a phone number and getting a new phone, assigned a temporary phone number....but now being told if I want to transfer this number... I have to return and cancel this phone?!? @RogersHelps Been on the line now for an HOUR

@Rogers @RogersHelps since you reset my network settings this morning I’ve dropped 3 calls!!

@MattCundill @RogersHelps I broke up with Rogers years ago. Their customer service is terrible.

So this is very shocking and surprising of the turnaround time for the new phone I was quoted was 1 to 2 weeks. Shocked it arrived TODAY!!!!! WOW @Rogers and @RogersHelps have REALLY cleaned up there customer service act.

@davidakin @mackaytaggart @Rogers Im having no issues with my Rogers phone neither are 6 family members in BC. Such a bizarre tweet

@howllr Call Rogers or get @RogersHelps involved and tell them to give you there fraud email address to report this issue. I do that with Shaw and Apple.

@Rogers @RogersHelps I’m really wanting those AirPods Pro. But what’s the deal that I can’t order online? I can’t go into a store right now. And I’m on chat and they can’t help me.

Is your service down in Winnipeg, @RogersHelps? Or is this just because my perfectly good phone is due to be renwed in a couple weeks....?

@Rogers I have spoken presently to 8 people to resolve an issue with @RogersNHLLive app and a failed subscription cancelation!! I have been on the phone for closing in on 2hours!! Holy crap!! #badservice #wasteoftime #thissucks

Hey @RogersHelps I’m currently in a Rogers store and your supervisor at you head office has hung up on me and the store employee a few times now ... we are trying to resolve issues can you help.

I hate @RogersHelps Having issues with internet for weeks. Even reaching out at 5am & they say they're busy.

@RogersHelps internet services are down for the past 30 mins at l7a1m6.

@RogersHelps Because I have no dial tone only tech support can turn on call forwarding I cannot do it remotely

@RogersHelps Etobicoke M9p2k4 area internet outage, not working last 30 min. Please fix it as soon as possible, thanks

@Rogers Have never received any notice about this feature from Rogers. How do I set up on my land line? Most calls appear as local but aren't-spoofing.

@EliteBloggers @RogersHelps Near the M1C area as well and there has been no help or response in our area and internet is down for last 2 days. They sent a “technician” to keep me believing they were doing something but they didn’t even tell the guy that there was a known work order for a service outage.

@mustafahirji Since we are requesting rebates. I want a rebate on my internet bill for having to read this ridiculous tweet that unfortunately was on my feed.. @rogers how about it? Any discounts for people having to read his garbage that a weak man wouldn't dare spew in public?

4/5 Shaking their head at you like I don’t know what a cable box is. Wait @Rogers is THAT the little thing I point the thingamajig at to make the channel change? Oh yeah, I DO have one of those you stupid employee.

@RogersHelps Hi my internet has been out since this morning. Is there an outage in Toronto?

@RogersHelps how much longer is the internet going to be down for?… it’s been more than 12 hrs already, and I really can’t be missing two days of WFH because of this