Rogers Outage in Winnipeg, Manitoba

@Rogers I have spoken presently to 8 people to resolve an issue with @RogersNHLLive app and a failed subscription cancelation!! I have been on the phone for closing in on 2hours!! Holy crap!! #badservice #wasteoftime #thissucks

Hey @RogersHelps I’m currently in a Rogers store and your supervisor at you head office has hung up on me and the store employee a few times now ... we are trying to resolve issues can you help.

@davidakin @mackaytaggart @Rogers Im having no issues with my Rogers phone neither are 6 family members in BC. Such a bizarre tweet

@soilecologyUMan @Bell_MTS @Rogers When communication with employees depends on cell service it's frustrating. We pay much more than other jurisdictions for lesser service. At least it's the weekend now!

@RogersHelps Well just so you know, you are failing at that. You can't empower us if we can't even get a signal. Phone service in rural Manitoba is getting worse. You are providing us with less, and charging more for it.

@RogersHelps Then I suggest you make it better in rural Manitoba. Your coverage is awful. Your map is a lie.

@RogersHelps @RogersHelps @chatrmobile don't tell me to call or email customer service I've already sent in a request , 68 years old & seniors should know what's it like at your companies, don't pick up sticks at me for your 48 hours & zero balance bs

@chatrmobile @RogersHelps @Rogers wanted to patronize you since you support hockey & basketball & city TV in my city but so far you'll never get my main line business after hazel I've had & to wait 48 hours for customer service & might need to pay you $5 for voice mail activation

@RogersHelps Thanks - no service interruptions but down to E in south part of Winnipeg. I’ve noticed this before - a few hours of E/3G before working back up to LTE.

Oh **** off they took away the American commercials on abc feed go to hell @Rogers

Hi @RogersHelps - I had to add a couple of data packages last month but want to ensure they are cancelled. Self service text messages said I needed to contact you. Help!

I regret that I transferred service from @RogersHelps to @TELUS.

@RogersHelps Thanks 🤞 - I'll follow up for repair if they can't help.

@RogersHelps Okay I'll try to get @Google to either replace or fix I guess. Sigh.

@RogersHelps They haven't got back to me yet. I've been googling and it seems to be a common issue, with most people returning the handset for a new one without the issue. But I'd hate to have to setup my phone again...

@Rogers has to the worst cellular service and customer service in Canada. 100 % would not recommend them as a service provider.

@jbrowaty @Rogers @Min_Schuler The negative vibes from the Mayors Office disrupted the the signal....

Welcome to @rogers where they bend you over and charge you up the ass, for data, which every one knows, costs ZERO dollars to send/receive. You also get about half of what u pay for after you factor in all the dropped calls. *slow clap*

@rogers thanks for not changing my plan when I told you to, instead you charge me an extra $200 because my phone did an update over night and caused it to go over on data. Maybe hire people who actually understand English in your customer service.

@Rogers. Stop over billing me every month ****.

@YuriGelfat @RogersHelps Yup I got slow played!

Thanks @RogersHelps @Rogers for taking away Spotify and NHL Gamecenter from the Share Everything plan. It was the main reason why I signed up with you guys! Horrible news!

@RogersHelps are you having network problems in Winnipeg, MB. I cannot call or text on my phone.

@Rogers giveth and Rogers taketh away. No more NHL GameCentre LIVE?! Been a Rogers customer for over a decade but now I'm shopping. Eff this, man.

Seriously! When I upgraded to the iPhone 6 3 years ago, I spent WEEKS trying to hunt down a 5C from @Rogers to no avail for this very reason.

You probably kidding me @Rogers. Having exactly similar issue with billing second month in a row. Why should I call in every time, explain situation to an agent. Being told that it’s on my side, then that it was a mistake on Rogers side and being refunded.

@RogersHelps, when I try to log into my Roger's account it keeps booting me out and making me sign in again...and again...and again. It's ridiculous. Any idea what is going on? Does this on multiple devices, PC and Mac.

@RogersHelps I’ve been given this answer since 2:30 yesterday then got a text at around 7pm it was resolved just to find out it wasn’t. With everyone working from home and kids doing online classes you think this would have been expedited and fix by now.

@Rogers Good luck getting through to their stretched thin service personnel. Their employees are great, but we all know what management can be.

@RogersHelps It’s still down... now I’m losing a days wage because I’m unable to work and tethering my phone isn’t an option due to how spotty it is...

@RogersHelps I know you guys are still working on wifi problems but mine has been down for 22 HOURS. It is essential we get it back running this morning since most of us are working from home now. Pls sense the urgency and get it running again. Thank you!

@RogersHelps Not able to sign in my home monitoring app

@Rogers INTERNET HAS BEEN DOWN FOR THE ENTIRE DAY AND YOU GUYS DONT SEEM TO GIVE A DAMN ITS ALMOST 4 AM AND ITS NOT FIXED YET

@Rogers stop the madness. Fix your service. We are still disconnected out here in North York. It’s been >12h.

At this point I deserve a free months service from Rogers. @RogersHelps

@saltiest__ @RogersHelps @TekSavvyNetwork If you are in the area affected by the Fibre cut the service would restore once it's fixed, we don't have an ETR at this time. If you would like to DM us your account information; we can have a ticket opened to ensure your service is also restored.-ck

@Rogers dawg look my wifi has been shit for the past like 6 months and my mother keeps calling yall and yall are no help pls fix yourself we are trying to use the internet and we cant because its always cutting out every three minutes (not an exaggeration it rly cuts out 24/7)