Rogers Outage in Winnipeg, Manitoba

@Rogers @RogersHelps I’m really wanting those AirPods Pro. But what’s the deal that I can’t order online? I can’t go into a store right now. And I’m on chat and they can’t help me.

@howllr Call Rogers or get @RogersHelps involved and tell them to give you there fraud email address to report this issue. I do that with Shaw and Apple.

is anyone else having issues with blocking a number and their calls are still managing to come through? @rogers

@Rogers what kind of company makes you wait for a half an hour to speak to a supervisor? Also what kind of sales tactics do you use? I was told u was getting a tablet at no cost to me and then get a 360 dollar charge on my next bill. Clearly its lie to the customer to get a sale

@RogersHelps And no not weird....I’ve had many issues over the course of being a Rogers client with calls being dropped and pixelating

@Rogers @RogersHelps since you reset my network settings this morning I’ve dropped 3 calls!!

Oh @RogersHelps you never cease to disappoint me.

@MattCundill @RogersHelps I broke up with Rogers years ago. Their customer service is terrible.

@Rogers I have spoken presently to 8 people to resolve an issue with @RogersNHLLive app and a failed subscription cancelation!! I have been on the phone for closing in on 2hours!! Holy crap!! #badservice #wasteoftime #thissucks

Hey @RogersHelps I’m currently in a Rogers store and your supervisor at you head office has hung up on me and the store employee a few times now ... we are trying to resolve issues can you help.

@davidakin @mackaytaggart @Rogers Im having no issues with my Rogers phone neither are 6 family members in BC. Such a bizarre tweet

@soilecologyUMan @Bell_MTS @Rogers When communication with employees depends on cell service it's frustrating. We pay much more than other jurisdictions for lesser service. At least it's the weekend now!

@RogersHelps Well just so you know, you are failing at that. You can't empower us if we can't even get a signal. Phone service in rural Manitoba is getting worse. You are providing us with less, and charging more for it.

@RogersHelps Then I suggest you make it better in rural Manitoba. Your coverage is awful. Your map is a lie.

@RogersHelps @RogersHelps @chatrmobile don't tell me to call or email customer service I've already sent in a request , 68 years old & seniors should know what's it like at your companies, don't pick up sticks at me for your 48 hours & zero balance bs

@chatrmobile @RogersHelps @Rogers wanted to patronize you since you support hockey & basketball & city TV in my city but so far you'll never get my main line business after hazel I've had & to wait 48 hours for customer service & might need to pay you $5 for voice mail activation

@RogersHelps Thanks - no service interruptions but down to E in south part of Winnipeg. I’ve noticed this before - a few hours of E/3G before working back up to LTE.

Oh **** off they took away the American commercials on abc feed go to hell @Rogers

Hi @RogersHelps - I had to add a couple of data packages last month but want to ensure they are cancelled. Self service text messages said I needed to contact you. Help!

I regret that I transferred service from @RogersHelps to @TELUS.

@RogersHelps I have tried calling to have calls dropped and we have put in complaints and yet nothing gets done so how is sending DM going to help me now it is 2pm today alone the outage is 7hrs and counting!!

@rogers Will customers get a rebate for the time the cell coverage was out of service?

@Rogers why do we pay so much for a service that never works anymore! Internet went out earlier in the morning around 6:30-7 am and still we have no service yet this happens about 4 - 5 times a week for several hours at a time.

@RogersHelps is there an outage in Ottawa West ?!?

@Rogers We Do Not Want 5G ! It's Too Damn Dangerous ! 4G is Fine.

.@Rogers CRTC has been contacted, your customer experience has ignored me for a month, your agent I just spoke with did nothing to help me, about to lose a customer of 10+ years wow!

But there isn’t. We allow companies like @Rogers to offer sub par internet service and over charge people because we have no other options. @sangharamesh let’s start to work on this issue so @CityBrampton residents have access to modern internet.

@RogersHelps i sent you some *** i need some help lol

@RogersHelps I'm kinda tired of trouble shooting. Here's the jist of it. Churchill Meadows area in Mississauga. At least once a week internet goes down. Look at all the records of techs having to come to this area. The techs joke about how many calls they have to do in this area.

So others in @CityBrampton are aware. The internet lines for @Rogers are over capacity and will not be addressed until September. Such quality service you provide, the node is at 86% percent capacity and it doesn’t get fixed for 9 months. You were notified of this in January.