Rogers outages and service status in Labrador City, Newfoundland and Labrador

Problems in the last 24 hours in Labrador City, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Labrador City, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Tonsaker 🇨🇦 (@PrisonBull) reported 4 minutes ago

  @Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.

• 
  sprt08 (@sprt08) reported 6 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

• 
  Alexis Gee (@lexomatic) reported 7 minutes ago

  @gfliverpool9966 @RogersHelps Progressively worse since Saturday full outage since Sunday 10pm. My original ticket was closed as resolved w no notice but new streetwide ticket created. Still ongoing check outages page every hour and see projected completion extend 1 more hour. Solidarity

• 
  D Crocker (@denncrocker) reported 13 minutes ago

  @RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me

• 
  Jasmine Kaur G (@jgarcha) reported 13 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 14 minutes ago

  @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Saturday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

• 
  Free & Fair (@CanadaMate) reported 16 minutes ago

  @RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!

• 
  Free & Fair (@CanadaMate) reported 21 minutes ago

  @RogersHelps @Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers this morning 👎

• 
  Scott Benning (@WeyburnSoccer) reported 23 minutes ago

  Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

• 
  Officially HarjjiB (@HarjjiB) reported 25 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge