Rogers outages and service status in Lac La Biche, Alberta
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Lac La Biche, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Lac La Biche, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lac La Biche, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Voisin (@nailedvision) reported@JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?
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🏀🏈🍁🏒⚾️ (@Tdotsportsfan9) reported@JustMeJamie64 @Rogers Have to agree. Long time rogers customer and I’ve noticed a massive shift in the quality of customer service in the last two months (of course I had a number small things to deal with) lovely people on the other end of the call but they have no idea about the service at all.
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Susie (@Susie1283430968) reported@JustMeJamie64 @Rogers They all have their call center agents out of the country to save money but I wonder how much they save when customers leave because of the bad experience
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P.V. (@dynamicdojo1) reported@JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.
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va1slyfalcon (@va1slyfalcon) reported@JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting
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James Anderson (@JamesAndersonX7) reported@JustMeJamie64 @HappyCanadian55 @Rogers And people are like "We should never let verizon into Canada! It'll kill Canadian jobs!"
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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makdidit (@lone_wulfff) reported@JustMeJamie64 @Rogers Lol go tell that to the board of directors then. You think these people give a ****? It's all about the bottom line
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Thoms Foolery (@ThomsFoolery) reported@JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.
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Dan Anderson (@BitterDan) reported@JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.