Rogers Outage Report in Vancouver, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5K, V5M, V5X, V6B and V6J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: New Westminster, Vancouver, Burnaby, North Vancouver, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 New Westminster |
TV | |
| Vancouver |
TV | |
| Burnaby |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
-
⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
-
Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
-
Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
-
AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
-
Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
-
Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
-
Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
-
Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
-
Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
-
G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
-
Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
-
Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason
(@jasonhayes71) reported
@RogersHelps our internet is down again. L5G area in Mississauga. Can you confirm when it will be back up.
-
Mark Vrotic
(@VroticMark) reported
@Rogers how do you do business with 3rd party insurance @Brightstar /Likewize? 578 Better Business Borough complaints/1 star Google review. I have been with you on the same wireless plan for 18yrs. They are denying me a repair I pay monthly for & costing you a lifelong customer.
-
sahh1
(@sahh115) reported
@Rogers is something wrong with the internet today? my wifi has been very slow today and it's a disappointment.
-
Zakia Usmani
(@UsmaniZakia) reported
@RogersHelps Again internet not working soo annoying 🙄 😒
-
dzuy
(@smackro) reported
@RogersHelps internet down l5r, 1 hour waiting for live chat to say, “i think internet in your area might be down” lol
-
Happy Mom#
(@HappyMo41526132) reported
@RogersHelps Very very frustrating that internet has been down for past 7 hours and Rogers has no idea when would service be restored. They don’t care if people are working from home or not. So upset.
-
Shiza
(@KhananiShiza) reported
@RogersHelps hope you guys are ready to pay my phone bill for me since I’ve been on data all day yesterday and today thanks to your consistent garbage wifi. I got 2 weeks to go w no data, soon to hit overages. Please pay up.
-
f
(@knitofidentity) reported
hope Bell burns down, that overcharge is absolutely insane. @Rogers, i will gladly swich to your side. 👀
-
Sweet Tooth
(@sweet_tooth19) reported
Hey @RogersHelps sometimes when I’m streaming Ignite on my tablet, the voice is delayed from the picture. Do you know why this is and how I can fix it? I’ve tried logging in and out, reinstalling the app …. It’s frustrating.
-
music_butcher
(@music_butcher) reported
@RogersHelps I watch the TV once or twice a week and it's to watch hockey. Of course Rogers TV (and wifi) is skipping and not working during the game. Sooo frustrating.