Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Vancouver, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 17, 9:06 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (7%)
- Phone (5%)
- E-mail (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V5X , V5P , V6G , V6E and V6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 1 hour ago |
|
Vancouver
|
Wi-fi | 5 hours ago |
|
Vancouver
|
Wi-fi | 9 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Vancouver
|
Wi-fi | 10 hours ago |
|
Burnaby
|
Internet | 10 hours ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Wake Turbulence (@Airwave_1_) reported@JustMeJamie64 @Rogers They did, they used to be 100% Canadian support and marketed it that way. They just started offloading them in the last couple years. Sorry to say you missed the boat. It’s headed the other way now.
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not ali (@paigeslesb) reportedrogers is absolute dog **** rn. @Rogers FIX YOUR **** my service is so slow 😒
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Chris P Bacon (@pozpiggy86) reportedSo @Rogers breached their contract. They promised my price was locked in for 999 months. 5 months later, they're trying to raise their prices without notice. Their customer service won't accept phone calls, and their chat is no better. I think it's time I went to the #CCTS
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Thats The Play (@ThatsThePlay) reported@BenLypka @Rogers Absolutely no proof that this ****** schedule release video used any funds from closed down radio stations.
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Just a user (@SociallyNumb13) reportedIs there a mobile data outage in the toronto area? @RogersHelps
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H (@hellohalima) reported@mmabrey1 @RogersHelps stop being embarrassing and help Marina out
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GetYourBigIdeaFunded (@FundYourBigIdea) reported@NubiaAndYou @Rogers @Rogers used to have the best customer service. Now, all they do is hang up.
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Joey Prefontaine (@northshorejoey) reported@JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.
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Dave Allen (@zeissikon1) reported@RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).
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SheMet 🇨🇦 (@SheriMetcalfe2) reported@RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?