Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5T, V5R, V5N, V5V, V5K, V5P and V6H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Wi-fi | |
| Vancouver |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lailayasin
(@yasinfollowing) reported
@RogersHelps I live in Richmond Hill and I have no internet connection all morning are there any issues in this area?
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Jigar P
(@connect_jigar) reported
@RogersHelps Never switch to this @RogersHelps @Rogers company. First they’ll missell you products, will give you false commitments/offers, then the rate’s gets increased out of no where, and then the customer support team will back this misselling.
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Lee Eckley
(@Eckley949) reported
@RogersHelps Good morning. My cable is not working. Went to Live Chat and spent over an hour while getting kicked out of the queue twice. Called for help and was told there's over a two-hour wait. I've come to expect this.
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evan hunt
(@evanhunt0221) reported
@RogersHelps my ignite tv box is flashing white says welcome on the screen but loses signal then restarts can't get passed this any help?
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jalal Sarvary
(@jalal_sarvary) reported
@RogersHelps hi looking for help with my home internet service. Can you help me?
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Jigar P
(@connect_jigar) reported
@RogersHelps @Rogers I had faced a similar issue with this company 4 years back, I thought they would’ve improved their services and I switched back to them 6 months back, but they’re still the came. I’ll never recommend it to anyone and don’t trust these guys.
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Bonnie Lee
(@stitchlady) reported
@RogersHelps anyone else having issues with their ignite TV set top boxes not working. Internet is fine. I’ve restarted twice already.
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evan hunt
(@evanhunt0221) reported
@RogersHelps Rebooted everything multiple times still not working I think honestly it may need to replaced I've done every tip online and still having the same issue
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Jacqui
(@jdebique) reported
@stitchlady @RogersHelps Yes!!! 1 TV not working and Support line and chat too busy so I can't speak with anyone
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RyanMaW
(@RyanMaaW) reported
@RogersHelps can yall fix your gd internet in markham, ON. Shits been on and off for 2 weeks