Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 20, 9:06 AM EDT.
- Internet (61%)
- Wi-fi (16%)
- TV (12%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5P , V5V , V6B , V5K , V6J and V5T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 18 hours ago |
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Vancouver
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Internet | 1 day ago |
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Vancouver
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Wi-fi | 2 days ago |
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Vancouver
|
Wi-fi | 2 days ago |
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Vancouver
|
Internet | 3 days ago |
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Vancouver
|
Internet | 3 days ago |
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reportedWhile I did win my case against @rogers regarding the 18 phones illegally copied and sold to INMATES, it was NEVER properly investigated. In fact, @TPSOperations threatened to charge ME after refusing to take my report. And @Rogers never submit the case to police as directed.
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Omar H. (@OmarNYG42) reported@RogersHelps are you guys down ? I am literally on high way and had to pull over since I had no directions
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NickL (@nickl007) reportedIf the power is out, no wifi obvs, why are my data/5G and LTE feeds not working or updating? Why can i use the internet like normal all of a sudden just when i need it? @rogershelps @rogers This post may not even go as its not showing me much.
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tonich (@tonich50244573) reported@RogersHelps on hold for over 2 hours. I will be filing a formal complaint with the CCTS
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💖✨Wendy✨💖 (@napruneat) reported@RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.
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BtheNorth (@BtheNorth) reported@tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.
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iVu (@WhoCntrl) reported@RogersHelps This does not help. I am the account holder who visited the store myself with all the identification still, the store executive was telling me that the so called system is saying verification declined without even verifying anything.
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Jacob Legein, CPA (@PeachFinancial) reported@RogersHelps I’m not even a Roger’s customer when I call I need a phone number for my account - the link you gave me does not have any option for what I need
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Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported@RogersHelps Hi Eric, please share your email ID to avoid any privacy issues.
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DWhite. (@DWhiteBC) reported@RogersHelps @Rogers internet not working!!!!! What is on now?!?!