Rogers outages and service status in Vancouver, British Columbia

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Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 30, 7:26 PM EDT.

Internet (64%)
Wi-fi (18%)
TV (10%)
Phone (4%)
Total Blackout (3%)
E-mail (1%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V5P , V6Z , V5L , V5V and V5T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vancouver	Baseline
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0
May 1, 12:40 AM EDT	0	0	0
May 1, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	6 hours ago
Vancouver	TV	9 hours ago
Vancouver	E-mail	16 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

North Vancouver

2 recent signals

2 days ago

Burnaby

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

Kiefer Abram (@kikithekrakra99) reported 26 seconds ago from Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
CodeRed333 (@3Code3Red3) reported 4 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Joshua Coghlan - IG 》 (@JCog88) reported 7 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
#IndianStatus531 (@BlueCedarAngel) reported 19 minutes ago from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
Marshall Mills (@MarshallsMills) reported 20 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
CodeRed333 (@3Code3Red3) reported 27 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Sia Adjudani (@Sia_Adjudani) reported 28 minutes ago from Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
Jessy (@CoachDhillon) reported 32 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Ace Cabebe (@HeyItsIan14) reported 33 minutes ago from Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
G (@GugzP) reported 34 minutes ago from West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
Kiefer Abram (@kikithekrakra99) reported 39 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Cameron Williams (@Wasgo) reported 40 minutes ago from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
Morgane Oger (@MorganeOgerBC) reported 41 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 42 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
Matt Evans (@Thatmattevans) reported 44 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
#IndianStatus531 (@BlueCedarAngel) reported 44 minutes ago from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Cam & Nicole (@travelcanucks) reported 45 minutes ago from North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
Tom Alexander (@_TJAlexander) reported 52 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Trevor (@EastvanTrev) reported 56 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 56 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Tony🐶🏒 (@TonyAnjam) reported 4 minutes ago
@Rogers Amazing service. I love firing all the workers and replacing them with AI
Iceman (@Mattheiceman) reported 5 minutes ago
@EdmontonOilers @Rogers @RogersPlace Terrible defensive team. Bouchard, and nurse wtffff. And Davo bro u can’t just drive the puck in through 3-4 defenders!!
Andy Potter (@aap53) reported 5 minutes ago
@RogersHelps That comes up with nothing. The myRogers(Shaw) app tells me there is an outage but when more details are requested there is nothing.
tiredsotired (@sotiredsotired) reported 8 minutes ago
@RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!
John (@Ireallyamjohn) reported 11 minutes ago
@TheTorontoSun @Btowie21 "Voluntary buyouts" are often a face-saving precursor to mass layoffs. Any @Rogers employee who turns down the buyout is playing with fire.
Sally 😺🍸 (@balisally) reported 13 minutes ago
@RogersHelps hi there! Am watching the Jays but the tv keeps pixelating. Is it me or you? I’ve reset the box and it didn’t help 😢
Canucks Critic (@CanucksCritic) reported 15 minutes ago
@Canucks @Rogers Core memories after a last place season is a stretch. Fans showed up and got a terrible product all year, this doesn’t make up for that.
Alper Dama (@alperdama) reported 17 minutes ago
@RogersHelps @RogersHelps I sent you a detailed DM with my full account info, case numbers, and evidence. Your response? An AUTOMATED BOT directing me to the same broken chat that disconnected me 3 times. You asked me to DM to hide this from the public. You never intended to help. CCTS complaint filing. See you there.
IMPEACH-Now (@IMPEACHpedoNOW) reported 18 minutes ago
@Garnet_2203 @Rogers No no it isn’t Elon can get ****** and we don’t want anything to do with him in Canada no matter how much Rodger’s sucks
tiredsotired (@sotiredsotired) reported 19 minutes ago
@RogersHelps I tried sending a dm and got an auto reply, sending me to rogers general help. lol.