Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 12:50 AM EDT.
- Internet (66%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6J , V5W , V5V , V5S and V6A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, North Vancouver, Burnaby, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 4 hours ago |
|
Vancouver
|
Phone | 20 hours ago |
|
New Westminster
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Phone | 2 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tammie (@tammie__cross) reported@Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps
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Carol Tidd (@CarolTidd) reported@RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost
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Carol Tidd (@CarolTidd) reported@RogersHelps Outage was verified in area, 7 hours is far too long
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hris bau (@hris2005) reported@RogersHelps why do you close technical support cases without resolving them?
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Lynn Without an E (@Moon_River05) reported@Rogers @RogersHelps I have called companies that have 10 fold the customer base you have and never have I heard "we have too many calls, call back another time". There is no another time. You've made my decision that much more clear
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Patola EsHOEbar (@PabloEsHOEbar) reportedI better get a ******* refund on my internet bill. I’ve had no internet connection since this morning. Your ****-*** AI support hasn’t helped with anything. It has only added to my frustration. I wasn’t able to WFH today because of this @Rogers
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Gayle Charach (@gcharach) reported@RogersHelps going on 24 hours now with no Rogers/Shaw internet service and ZERO updates from your side as to when service might be restored. Second time in less than a month - this is not customer service 😠 Looking for other carrier options!
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Chibuzo Nwankwo (@ChibuzoNwankwo2) reportedOnce i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to me with all manner of offers to come back. I’m frustrated. I can’t keep giving my organization excuse that my home internet is not working.
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Lynn Without an E (@Moon_River05) reported@RogersHelps I would like a cell phone carrier to never have so many phone calls that they have an automated message saying We are too busy, Call back Another Time. I pay handsomely for your services that customer service should come to my house. Forget it. I've lost faith in Rogers
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Rob (@screws1974) reported@Rogers in Aurora, internet was to be back at 7pm, then it was chabged to 8 now 9? No update on what the issue is. Can't even call to speak to anyone. Had a branch fall on our line this afternoon. It seems intact after I removed the branch