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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 3, 12:30 AM EDT.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 12% TV (12%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6Z , V6B , V5V , V5P , V5S and V5L .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver TV 11 hours ago
Burnaby Wi-fi 1 day ago
Vancouver TV 2 days ago
Vancouver Internet 2 days ago
Vancouver Wi-fi 2 days ago

Nearby cities with recent reports

Burnaby

2 recent signals

1 day ago
North Vancouver

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceMc86654591
    Mashed Potatoes 2 (@BruceMc86654591) reported

    @CTVNews If @RogersHelps has any temporary foreign workers the federal government needs to cancel their eligibility. @MarkJCarney They should also have to pay any outstanding fees to the federal government and all agencies

  • BillCooney
    Bill Cooney (@BillCooney) reported

    @RogersHelps Multiple channels have become unavailable on 3 of the 4 Rogers cable boxes. Zapping them and unplugging them did not fix the issue.

  • TonyAnjam
    Tony🐶🏒 (@TonyAnjam) reported

    @Rogers $110 Pro Install add-on. Lol. The dude highjacked my Xplore fibre and just re-provisioned it on the network. I'm a former cable guy and had my Cat6 already setup and just needed buddy to provision and leave. Also salesman said no fee. Robbers, I mean Rogers at it again

  • kraekerc
    Cliff Kraeker (@kraekerc) reported

    @TinaYazdani @patgagnon_75 That seems so unfair!! 😬 Do thousands of us need to call @Rogers and cancel our subscriptions? Somebody who holds the government accountable to the people should be honored not dismissed! 🫠

  • krishanarora1
    Krishan Arora (@krishanarora1) reported

    @RogersHelps it’s really worst service from last 2 months

  • Maverick_XBT
    Mav (@Maverick_XBT) reported

    I am never buying anything from @Rogers ever in my life if I have to watch another Michael Cera ad #GoHabsGo

  • xXxCMANxXx
    Christian (@xXxCMANxXx) reported

    @Rogers After two +hours on hold , you now owe me , at 100 an hour You wasted my time which I could have made money but your absolutely terrible services couldn’t handle a call You are the worst service provider here Plus you owe me for cutting off my watch plan

  • Johanfriesen
    Johan (@Johanfriesen) reported

    @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait

  • peggyfulcherxx
    Mary Fulcher (@peggyfulcherxx) reported

    @RogersHelps Again...2.5 hours on the phone today...the lady helping my husband says, I will find someone to help you, there does seem to be a problem, comes back and says...we are very busy, please try tomorrow! TWO AND A HALF HOURS!!

  • RSDCDN
    The Handlebar Gamer (@RSDCDN) reported

    @Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.