Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5X, V5P, V5K, V5V, V5N and V6B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Bowen Island, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
-
Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TomboBreaker😷
(@tombobreaker) reported
@RogersHelps Unfortunately that did not fix the issue.
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Davorin Bozic
(@photodav87) reported
@RogersHelps hey guys can I get someone with support, internet is back to wonky again, now it's working but half working. Hamilton, mountain.
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Alonso Gutierrez
(@alonsothings) reported
@RogersHelps I've been transfered on chat multiple times from Care to Tech Support to Ignite. Now, nobody from the Ignite team answers. What's the point of choosing you over @Bell if your premium services have no support?
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Mark Norman
(@MNorman87) reported
I have lived in Toronto for 7 years. For all but the last 8 days, I have enjoyed internet services from @FibreStream and @startca with absolutely no tech support or customer service issues. It took EIGHT DAYS for @Rogers to screw things up for me.
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Rheo Gauthier @Rheog on P arler and @Rheo on G AB
(@__Average_Joe__) reported
@RogersBiz just got the emergency alert from @fordnation I'd like to point out that I pay for the service for my personal use. If you want to act like a broadcaster, stop charging me monthly for the liberty you are taking with my service. Remove me from all broadcast lists
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Ryan
(@TinBasher77) reported
@RogersHelps internet is down again today in Brampton, any idea when it will be back up?
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xPoloK
(@notPolomane) reported
@RogersHelps what’s goin on with the wifi in Toronto ???? Been slow since 3am for me..?
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The trouble is, you think you have time.
(@AndrewF45894618) reported
@RogersHelps wifi is down in Scarborough M1K4N8 area
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Aldren Dakeer
(@AldrenDaKeer) reported
@LeadinLP @Rogers @RogersHelps Yep, that's the issue i'm running into. Depending on who I talk to, they may or may not find an issue with my areas trunk. Those that do see an issue take it seriously since its a main line issue but the onsite techs don't care when one ping comes back fine
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Stan Wendt
(@stanwendt) reported
@RogersHelps Ignite is easily the most unreliable internet service. All day long it’s been disconnecting randomly. I cannot work from home like this. What is going on?!