Rogers Outage Report in Vancouver, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5K, V5S, V6B, V5M and V6J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| North Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| New Westminster |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
-
Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
-
Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
-
Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
-
AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
-
Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
-
RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
-
Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
-
CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
-
Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
-
Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
-
Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
A.Randhawa
(@aRand4wa12) reported
I proceed to go to @RogersHelps as a new customer and they're offering me a cheaper rate for a walk in customer than you guys offer for a loyal customer. When I explained that to your loyalty dept. I was told that's the best they can do. I find it appalling that a new customer
-
Nigel Hay
(@LakeErieVlogger) reported
@BarbaraIngamel2 @Rogers Yep, sure is, then they say turm off roaming and I'm like I need service!
-
Lloyd sheen
(@Sqlguy6212) reported
@rogers what a terrible company, no service right now, been on line with tech support for half an hour, just Horrible music, guess I'll pay just for daily service since night is not handled
-
Lloyd sheen
(@Sqlguy6212) reported
@Rogers no service now for 5 hours, poor excuse for a service company
-
OG BEAR 604🐾
(@ogbear604) reported
@arpan_on_BC If it's the latter, they may not recover from how many of their sponsors and fans walk. Don Cherry wasn't fired because HNIC viewers weren't appalled by him, it was because people buying @rogers cellular & internet service who thought he was deplorable.
-
Lloyd sheen
(@Sqlguy6212) reported
@rogers , no support, no service, why should I pay for nothing???? Been on phone for half an hour, keep getting told a to will be on the line soon. Pathetic company, incompetent should be the name of the company
-
ProLuxRE | GTA Toronto Real Estate Agent/Realtor
(@ProLuxRE) reported
@RogersHelps Got to say your service esp. billing is the worst. Still getting billed for 2 cancelled services and reaching a specialist is almost next to impossible and when you do, gets disconnected or chat gets terminated. Wow! Next call would be to cancel my Mobile service.
-
Frank White
(@jxfever) reported
@BrianSYYZ did you get help @RogersHelps. Intermittent drops in ignite service since yesterday in Stouffville. Keep being told it’s ok. Not ok !!!!!!
-
FR
(@fahmrab) reported
@RogersHelps is there an outage in the L5M postal code area?
-
Rachna Sharma
(@racsha30) reported
@RogersHelps internet down for 12 hrs plus , technician support scheduled 32 hrs ?? Disappointed