Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 6:23 PM EDT.
- Internet (74%)
- Wi-fi (9%)
- Total Blackout (6%)
- Phone (5%)
- E-mail (4%)
- TV (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5W , V5R , V6B , V6S , V5N and V6J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 9 hours ago |
|
Vancouver
|
Total Blackout | 22 hours ago |
|
Vancouver
|
Phone | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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vish (@vishy1978) reported@RogersHelps Checked to make sure it’s right and hung up as I’ve been on hold for an hour and 20 minutes. You guys need to sort that out. Can’t expect people to wait so long to get help
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BJ (@B_J_56) reported@RogersHelps internet outage in Calgary?
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Robin Brunet (@robinandamelia) reported@RogersHelps On hold over half an hour already. Want to report outage. This was not at all helpful. Tried resetting a dozen times at least
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Medeiros M (@Medeiro34452245) reported@RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap
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John Valdellone (@JohnSavageDJS) reported@Expos4ever10 @Rogers Real fans support their team in good and bad times
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Ähren Gorgés 🇨🇦 (@Gorgeou5Gorges) reported@BlueJays JFC. This team's ****. @MarkShapiro @rogers FFS just fire John Schneider already. He's clearly lost the room, can't manage a lineup, and obv has no idea how to fix it. This team won last season despite his piss poor management. It's past time. #FIRESCHNEIDER #BLUEJAYS50
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Paul R (@doonboy) reported@RogersHelps brutal experience with support. Hung up on me after being on hold for 2.30 hours.
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BtheNorth (@BtheNorth) reported@alancross @Rogers The ongoing history of ****** customer service.
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Robin Brunet (@robinandamelia) reported@RogersHelps 54 minutes now. Not acceptable. Can’t you report outage
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps You recently replaced the modem. And I am not a tech person or tech support and whatnot above my pay grade.