Rogers Outage Report in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Vancouver come from postal codes V5Z, V5N, V5X, V5R, V5S, V5K, V6G and V6J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Rogers
Rogers is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Richmond, Vancouver, North Vancouver, Bowen Island, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
-
G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
-
AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Grant Photography 🇨🇦
(@quickshutterguy) reported
@Rogers still not working properly, heading into another work week with internet dropping.
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Lenny From The Block 🇺🇦
(@Len6609) reported
@RogersHelps When it takes 3 days to fix a problem not caused by a natural disaster, then it demonstrates that you don't even understand your own systems.
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Linda Dennison
(@li_dennison) reported
@RogersHelps @Rogers My sister and her husband are disabled and they still don't have their cell service back up. They rely on it immensely. Doctors and physio and home health care. Is there anyway to speed up reactivating their service?
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Silvana
(@silvanakingsl) reported
@AboutRogers @Rogers still claim that they have the issue fixed yet my mom is 95 years old and still without internet. As for me, I got back online only to go down again for 20 minute and now it's back up. Let's see how long it holds.
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Peacenik ☮️
(@copleac) reported
@RogersHelps @Rogers So far so good, Rogers. My services were restored yesterday afternoon, after 2.5 days without TV or useful internet. Now, things seem to be back to normal. But I won't forget this horrid weekend for a long time.
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MichelleDoreyForestell
(@DoreyForestell) reported
@RogersHelps uhm hi, customer here, "customers" are not "experiencing challenges" you are. take some responsibility, hope the refunds are in the mail.
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S
(@edks11) reported
@RogersHelps Tv still stuttering. Internet slow. Can’t get a hold of a customer service rep if my life depended on it. Hey Rogers, give me one good reason why I should stick with you? Seriously, for the money I pay this is beyond unacceptable.
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Michele Foster
(@MKFKitty12) reported
@CheriDiNovo @Rogers Pretty poor compensation.
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Lady T
(@toni2lips) reported
@RogersHelps @Rogers just letting you know that my television service is still sporadic
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Zahra
(@ZahraH) reported
@MizMurphy90 @RogersHelps @double_u_t_eff I got internet back around 1pm yesterday, but it's still been pretty slow. Last night it kept dropping for a few secs each time.