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Rogers outages and service status in Vancouver, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Vancouver, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 28, 9:50 AM EDT.
  • 65% Internet (65%)
  • 20% Wi-fi (20%)
  • 7% TV (7%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5P , V6Z , V5V , V6B , V5T and V5K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Rogers

Rogers is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 31 minutes ago
North Vancouver Internet 6 hours ago
Vancouver Wi-fi 7 hours ago
Burnaby Internet 14 hours ago
Vancouver Total Blackout 14 hours ago
Vancouver Internet 18 hours ago

Nearby cities with recent reports

North Vancouver

1 recent signals

6 hours ago
Burnaby

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PichetteDanny
    Danny James (@PichetteDanny) reported

    @EdmontonOilers @Rogers @RogersPlace Let's play a game where is McDavid going to want to be traded to Which Team ......Your Defense System is so Terrible but keep on ;Blaming your Goalies when it's really your Defense System is terrible....

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps The customer care team has been speaking to me for 1.5 weeks to resolve this. This afternoon, somewhere in India, someone decided that they could no longer speak to me. The disrespect is real.

  • J_harker82
    J_Hark (@J_harker82) reported

    @EdmontonOilers @Rogers @RogersPlace Gawd damn this oilers team ******* stinks.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps 28 hours of no service, and only now has it just come back. How can I get a service credit from @Rogers for the down time?

  • Cuchodijomucho
    Luchon (@Cuchodijomucho) reported

    @6ixbuzztv One more reason to leave @Rogers service super expensive, market monopoly and still greedy at the order of the table.

  • cliffmathew
    Clifford Mathew (@cliffmathew) reported

    @MelissaLMRogers At some point @Rogers lost its way. They stopped caring for customers. I was a customer for years and they kept charging extremely high prices (more than double the market price). Had no choice but to leave.

  • TheBareAssLodge
    Trawets Namknom (@TheBareAssLodge) reported

    @mrsunshinebaby Fcken @Rogers recorded that **** so I only got the last half of the 3rd on a different channel.. Pisses me off

  • dcbreen27
    Dan (@dcbreen27) reported

    @RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”

  • M0nicafor3ver
    Monica (@M0nicafor3ver) reported

    @Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.