Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V6R, V6J, V5T, V6B, V6Z, V6H and V5L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, Delta and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Burnaby |
TV | |
| Vancouver |
TV | |
| Burnaby |
TV | |
| Vancouver |
||
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
-
Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Reid
(@daniellejreidd) reported
@Rogers extremely disappointed with your internet/cable services. As someone who works from home (and as a paying customer) it’s frustrating for service interruptions to occur on a weekly basis. This our second interruption today. Not good enough.
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Ryan
(@rye_guy83) reported
@RogersHelps no internet in or tv since this morning. Is there an issue?
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Tyler Handsome aka Deuces Wild 😀
(@TylerH222) reported
My parents use Shaw. I have Rogers. Their telecast is about 25 seconds behind, live. I texted them "Canada scored!" They said "No they didn't..." 25 seconds later... "oh ****! Tylerrrrrr...!" @Rogers #Shaw doesn't have a Twitter handle?...
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thisIsT
(@thisIsTlak) reported
1) I had severe network issues. The connection would just drop. Getting a replacement from Google was not possible as it was purchased through a carrier (@Rogers) in my case. They made me hustle between @uBreakiFix. But they don't seem to have an agreement for phones in Canada.
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Jeff
(@j3ff_M) reported
@RogersHelps And my service is out
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Brandon
(@bdecopp) reported
@RogersHelps me again, we had a tech come like 2 days ago and they replaced the ignite box and then had someone offer faster internet to 'fix' the disconnecting but now we are disconnecting every like 30-60 minutes for 10-20 seconds...
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫
(@MillennialStar2) reported
Like Netflix and everything but speed tests sometimes give me inconsistent results or higher ping when we pay for high speeds. Any word as to when the network /service rebuild for My neighborhood will be done and when network congestion will clear up? @RogersHelps
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Mr. No Body
(@markwallin02) reported
@Rogers @YMCAGTA I have this on going chat with myself. Why do they call different shades of Brown people Black? Really they are various browns. I guess just saying Brown doesn't sound mean enough. You gotta say Black. Even though it's stupid. I'm different shades of colours, really not White.
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Derek Townhouse
(@Bugs318) reported
@Rogers My elderly mother got conned into an allegedly better "ignite" plan from Rogers for her tv & internet, though she has a condo plan already. Upon realizing the problem and asking to revert to her condo plan, they came to set it back up... 1/
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Craig 🇨🇦
(@CraigPolecrone) reported
@Rogers have the same process for any cable TV issues. On Demand won’t work? Reboot. Still no? Let me check signal. Hmmm, I need to schedule a tech (who will likely tell me to swap the box, again). Every 15-30 days, repeat. Great value for what we pay monthly. Not. Brutal.