Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 8, 1:07 PM EDT.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6B , V6J , V5W , V5V and V5S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 6 hours ago |
|
Vancouver
|
Internet | 18 hours ago |
|
Burnaby
|
Internet | 1 day ago |
|
Vancouver
|
TV | 2 days ago |
|
Vancouver
|
Phone | 2 days ago |
|
New Westminster
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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NONE OF YOUR BUSINESS 🇿🇦 🇨🇦 🇵🇸 (@afterthesunsets) reported@Tammeh69 @RobTheHockeyGuy @Rogers You're too late, but never too late.
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Frank Hood (@rocketoperator) reported@UniforTheUnion @Rogers It's BS that Roger's and Bell have been buying up radio and TV stations for years only to shut them down in the name of profits. Before shutting them down they should be required to try to sell them to new owners.
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Tanyassm (@tanyalsweet) reported@Rogers on hold for over 30minutes for customer service! I reported a week ago (now 3x) about tower that is 45 seconds from my house being damaged (reception was 4bars to 1bar to SOS) and you still haven't fix the issue?! What ******* ****** service (btw ticket#I2600573957)
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savage 𝑺𝑨𝑺𝑲𝑶 (@VINTAGESASKO) reported@Tracey_YYC @Rogers I see both sides. Sucks so many jobs lost. Yet was great one of country's biggest job providers. Unfortunate side of media ;-(
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Alison S. (@yidchick) reported@RogersHelps @Rogers Why do you make it impossible to return my old phone for save and return? horrendous. I am on the verge of cancelling everything. Please mail me a damn return kit for the old phone so I dont get charged the save and return.
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Marie Skura (@skura_marie) reported@gerardokeefe @MichelleRempel @Rogers How do you figure the Cobservatives had '10 years' to fix? The libyhave been in power since 2015?
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Deb (@Deblet1) reported@RogersHelps Ridiculous!! I need a modem, I deserve a credit, and I will run slow when I am not home due to exceeding my data due to wifi dropping.
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Paula Kearnan (@BARRACKp) reported@Rogers how brutal can your service get? Tried the tech bot chat Anna & got nowhere. Tried calling only to have a VM TELL ME go ask Anna!, but, I stay on the line to be told too long a wait; call back. I pay my bills, it ain’t cheap to get ultimate Automated FU. BE BETTER.
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Skip Scamper (@SkipScamper) reported@Rogers @LoblawsON I thought Galen Weston was a greedy *******. The entire Rogers family have proven that they are greedier ********. Time to cancel my internet.
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Tanyassm (@tanyalsweet) reported@RogersHelps @rogers clearly you can’t read! I have to use my @Starlink to call. I want someone to answer you DAMN PHONE!! I’M STILL ON HOLD FOR CUSTOMER SERVICE!! I’M WELL OVER 2HOURS!!