Rogers Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	Phone	6 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Matt Bishop (@MattBishopL3) reported 31 seconds ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Amanda S W♡ (@AmandaSW87) reported 8 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  AM (@_TPE_TW_) reported 11 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 12 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  G (@GugzP) reported 12 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Marian S. (@MarianRLS1985) reported 13 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Dusty Kelly (@dustykelly) reported 15 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Ameer Z. (@1RovingNomad) reported 19 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Marshall Mills (@MarshallsMills) reported 21 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  Kevin (@604kev) reported 21 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Jess (@jessicayhkim) reported 22 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Jua (@juadog) reported 22 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  JESSICA💋 (@keeponsmilingu) reported 25 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Matt Evans (@Thatmattevans) reported 28 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Benny Yau (@MrBennyYau) reported 31 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Andrew F Stewart (@AndrewFstewart) reported 31 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  JD (@CoachDhillon) reported 35 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Patty Friesen (@FriesenPatty) reported 42 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Trevor (@EastvanTrev) reported 49 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 51 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frankie Kennedy (@itsfrankiek) reported 5 minutes ago

  @RogersHelps wtf is going on?!? This is ridiculous, unsafe , and all customers experiencing this outage should get a credit applied to our accounts ASAP! Also don’t call me one day after my bill is due if you can’t even provide a working service during a global pandemic ya crooks

• 
  HappyCanadian (@HappyCanadian3) reported 7 minutes ago

  @GShah2 @Rogers @rogers Is this some kind of conspiracy theory shut down? You can’t even give a time when it will be restored, today, tomorrow, next week?

• 
  Melissa💫 (@melar_76) reported 8 minutes ago

  @RogersHelps It’s completely down. I can’t even make a call.

• 
  Josie Grace (@Diet_make_up) reported 11 minutes ago

  @Rogers your online customer service is terrible. I know there's an outage at the moment but could you please have your online, over the phone and in store people all give the same information. It's about my phone I just bought that doesn't work even when the network is good.

• 
  Steven Dopking (@Dopkingsrd) reported 11 minutes ago

  @RogersHelps is there an estimated time for the interruptions in service to be fix? Or is there a cause?

• 
  Michael Amantea (@MichaelAmantea) reported 14 minutes ago

  @RogersHelps Mine has been out all day. Tough to run a buisness these days; even more difficult running a buisness from home without landlines and cell phone service. You can be sure that our monthly fees will be processed without a hitch though. Come on guys - do better.

• 
  kylie t coyote (@jkingrvh) reported 14 minutes ago

  @RogersHelps So is this what the Shaw/Rogers merger will look like? An outage would render Canada w/o cell phone coverage. Nail meet proverbial coffin.

• 
  Goran Miletić (@GogiMiletic) reported 14 minutes ago

  What is happening here @Rogers? I am overpaying you for no service today @RogersHelps #rogersoutage

• 
  Lone_Black_Wolf (@king_green2020) reported 16 minutes ago

  @mynamesnotgordy We request recompense!!!!!! Why we should pay for a service that is down for hours??? @Rogers @RogersHelps

• 
  Polysaurus Rex (@PolysaurusR) reported 18 minutes ago

  @Rogers @RogersHelps outage like this, 2021? I'm out.