Rogers

Rogers Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5K, V5N, V6B, V6J, V5M and V6G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 12/09/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • zuechkareen Kzuech (@zuechkareen) reported

    @CityNewsTO Reset all customer data and also compensate 5 days and counting because people are still experiencing issues @Rogers

  • beeker45 SagginWagon🇨🇦 (@beeker45) reported

    @RogersHelps Considering you overcharge for substandard service at the best of times, Rogers is still making a profit on the backs of customers even after giving back 5 days worth of service back.

  • Kilani_Family The Kilani Family (@Kilani_Family) reported

    @RogersHelps @RogersHelps you can avoid a insane lawsuit if you just credit your customers a month worth of service because EVEN THEN the damage you have caused is beyond a months worth, especially to some people who lost thousands of not more from the outage,Ike my family for example.

  • goodkarma4344 Good Karma (@goodkarma4344) reported

    @RogersHelps 5 days!!!! You keep bumping the fees annually using the alibi that you are investing in the infrastructure. The outage proved what was total nonsense. Stop treating your customers like idiots, you plainly greedy.

  • JomariDNB Matthew Rosales (@JomariDNB) reported

    @RogersHelps You guys are **** at listening. Either reduce prices or build a competent infrastructure. Fix your Sportsnet streaming channel while you're at it. All of your products are complete dog **** and your executives have zero care for the end customer.

  • error_repair12 Error Repair (@error_repair12) reported

    @MjbOriginal @RogersHelps Having the same issue

  • BradBoy26090092 Brad Boyer (@BradBoy26090092) reported

    @MjbOriginal @RogersHelps Same issue in Kitchener,Ontario. And I’ve done the same things you have. @Rogers

  • LeezerShort Lisa 🇨🇦 (@LeezerShort) reported

    @MjbOriginal @RogersHelps Cancel that. Just glitched.

  • silkycallaway72 silky (@silkycallaway72) reported

    @RogersHelps Still moving my phone service to bell once I’m out my contract

  • SparkerSteven Steve Parker (@SparkerSteven) reported

    @RogersHelps So what about the other 5 days in Ottawa last month? Why does my next door neighbour pay 40% of what I pay for better service?? You better start treating customers like people…we talk.