Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 20, 9:06 AM EDT.
- Internet (60%)
- Wi-fi (16%)
- TV (13%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5P , V5V , V6B , V5K , V6J and V5T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 1 day ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
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Wi-fi | 2 days ago |
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Vancouver
|
Wi-fi | 3 days ago |
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Vancouver
|
Internet | 4 days ago |
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Vancouver
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Smaug is Bored at the Smörgåsbord (@smaugizbored) reported@RogersHelps @tobi Bro: Runs the biggest tech company Canada has ever seen (and might ever see) Prajeet running the support account in Punjab: "saaar have you tried turning it off and on again?"
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@RogersHelps are you ******* kidding me! Why is the your feed keep going down during overtime!
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Laura (@laurapott) reported@RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.
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sarah (@dawnthehorizon) reported@RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible
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Anthony (@AnthonyDevPub) reported@Rogers STOP WITH THE FRICKIN TORNADO WARNINGS EVERY 30 SECONDS. THESE TELL ME NOTHING ABOUT WHERE THE STUPID THING ACTUALLY IS. UNTIL YOU START WITH REAL WARNINGS LEAVE ME ALONE
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Jeffrey Bannon (@JeffreyBannon) reportedHands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!
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Mr. C (@MrC_ELL) reported@RogersHelps why is customer service so poor lately? I have waited over 20 minutes and counting. The online chat is taking forever
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jc (@JMCInformation) reportedHave a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.
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Jason Hoffman (@EMSIJason) reported@RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.
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Andrea (@ademers) reported@tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.