Rogers Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (14%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	7 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Wi-fi	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  JESSICA💋 (@keeponsmilingu) reported 31 seconds ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  CodeRed333 (@3Code3Red3) reported 48 seconds ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Shan Cajucom (@123shinshan) reported 3 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Dusty Kelly (@dustykelly) reported 3 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Ace Cabebe (@HeyItsIan14) reported 7 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  RuthlessBC (@RuthlessBC) reported 12 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Sia Adjudani (@Sia_Adjudani) reported 14 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Jeanne (@Meanchef) reported 16 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Benny Yau (@MrBennyYau) reported 24 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Patrick Pemberton (@P2_602FM) reported 33 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Tom Alexander (@_TJAlexander) reported 34 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Bryan Cogan (@StampieRuns) reported 41 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Patty Friesen (@FriesenPatty) reported 44 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Kiefer Abram (@kikithekrakra99) reported 46 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Matt Evans (@Thatmattevans) reported 47 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 48 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  CodeRed333 (@3Code3Red3) reported 51 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  CodeRed333 (@3Code3Red3) reported 52 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Jenn Della (@JennPWasHere) reported 54 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  kelly (@kellymanloves) reported 56 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Needer (@DSNeed77) reported 2 minutes ago

  @RogersHelps There is no option to login using my Rogers credentials to verify I have the WWE package. This was removed more than a year ago. There is only the WWE account login. The website still works but can’t be displayed on a TV.

• 
  CL (@ceeejayl_) reported 3 minutes ago

  @BarmiesNiagara @CricketAus Called @RogersHelps to have ATN CBN removed from my subscription given they’re not actually showing the cricket - “our system is down so we can’t make any changes to your account”. Rogers had no problems adding charges to my account but reversing them is a whole other story!

• 
  r c (@corruptmillion) reported 11 minutes ago

  @RogersHelps is the internet down in streetsville/erin mills area of Mississauga. Gotta work from and can’t connect to wifi. Phone and cable down too

• 
  🇨🇦 Maureen 🇨🇦🇨🇦 😷🦵⛓ (@maureensmith232) reported 12 minutes ago

  @RogersHelps @meiandmyself10 my son just texted at work u cut his internet over 10 dollars making him depressed. he is a young adult who works pays Taxes, has been a long time customer and you cut his internet for 10 dollars. did u not get Canadian Taxpayers dollars?

• 
  Daniel Needer (@DSNeed77) reported 12 minutes ago

  @RogersHelps You need to work with the @WWE so #Canadians can once again use the #WWEApp! The app is completely useless right now! We can’t access any videos and events! When you contact WWE they are indifferent to the issue as long as we keep paying!

• 
  dont_b_crazy (@dont_b_crazy) reported 14 minutes ago

  @RogersHelps Okay, no more private messages: for two days, I've been reporting that one channel on my digital cable frequently is nothing but a black screen. Twice tech support says this will be addressed, and twice, tech support responds with an email saying there is no issue.

• 
  Elisee (@ellybabesxo) reported 14 minutes ago

  what a surprise @Rogers ignite bs is having internet issues again 🤬

• 
  Loren Padelford (@LorenPadelford) reported 18 minutes ago

  @rogers - why have you made it so hard to give you money? - online ordering doesnt work, on hold for 45 mins with phone, live chat doesnt load/work - and I thought @Bell_Support was bad.

• 
  Mark Fullerton (@m_fullerton) reported 19 minutes ago

  @RogersHelps @rogers your servers are down AGAIN? Unable to login to my Rogers account.

• 
  Bad/luca (@NazNeeds_a_hug) reported 21 minutes ago

  Wtf happening with @Rogers