Rogers outages and service status in Vancouver, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 28, 3:01 PM EDT.

Internet (56%)
Wi-fi (17%)
TV (14%)
E-mail (6%)
Total Blackout (5%)
Phone (2%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5V , V6B , V5R , V5P , V5X , V7S and V5K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vancouver	Baseline
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0
May 28, 8:00 AM EDT	0	0	0
May 28, 8:20 AM EDT	0	0	0
May 28, 8:40 AM EDT	0	0	0
May 28, 9:00 AM EDT	0	0	0
May 28, 9:20 AM EDT	0	0	0
May 28, 9:40 AM EDT	0	0	0
May 28, 10:00 AM EDT	0	0	0
May 28, 10:20 AM EDT	0	0	0
May 28, 10:40 AM EDT	0	0	0
May 28, 11:00 AM EDT	0	0	0
May 28, 11:20 AM EDT	0	0	0
May 28, 11:40 AM EDT	0	0	0
May 28, 12:00 PM EDT	0	0	0
May 28, 12:20 PM EDT	0	0	0
May 28, 12:40 PM EDT	0	0	0
May 28, 1:00 PM EDT	0	0	0
May 28, 1:20 PM EDT	0	0	0
May 28, 1:40 PM EDT	0	0	0
May 28, 2:00 PM EDT	0	0	0
May 28, 2:20 PM EDT	0	0	0
May 28, 2:40 PM EDT	0	0	0
May 28, 3:00 PM EDT	0	0	0
May 28, 3:20 PM EDT	0	0	0
May 28, 3:40 PM EDT	0	0	0
May 28, 4:00 PM EDT	0	0	0
May 28, 4:20 PM EDT	0	0	0
May 28, 4:40 PM EDT	0	0	0
May 28, 5:00 PM EDT	0	0	0
May 28, 5:20 PM EDT	0	0	0
May 28, 5:40 PM EDT	0	0	0
May 28, 6:00 PM EDT	0	0	0
May 28, 6:20 PM EDT	0	0	0
May 28, 6:40 PM EDT	0	0	0
May 28, 7:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	4 hours ago
Burnaby	Internet	1 day ago
Vancouver	E-mail	2 days ago
Vancouver	TV	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Wi-fi	4 days ago

Nearby cities with recent reports

Burnaby

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

CodeRed333 (@3Code3Red3) reported 3 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Vasily Podgoalzin (@Rparmarr89) reported 11 minutes ago from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
Jeanne (@Meanchef) reported 13 minutes ago from New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
Cameron Williams (@Wasgo) reported 22 minutes ago from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
Jay Holtslander (@j_holtslander) reported 26 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Kiefer Abram (@kikithekrakra99) reported 28 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
CC (@golfercruz) reported 28 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
Ace Cabebe (@HeyItsIan14) reported 29 minutes ago from Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
#IndianStatus531 (@BlueCedarAngel) reported 31 minutes ago from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
AM (@_TPE_TW_) reported 34 minutes ago from Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Elana Shepert 🇺🇦 (@elanashepert) reported 37 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Benny Yau (@MrBennyYau) reported 37 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Joshua Coghlan - IG 》 (@JCog88) reported 47 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
Brandon Crowe *Burner (@BrandonCrowe97) reported 48 minutes ago from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
Patrick Pemberton (@P2_602FM) reported 48 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Marshall Mills (@MarshallsMills) reported 52 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Kiefer Abram (@kikithekrakra99) reported 56 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Matt Evans (@Thatmattevans) reported 56 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
Trevor (@EastvanTrev) reported 58 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Sheila Morissette (@sheilamoris) reported 59 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Chiranjeevi Nagiredd (@chirutweet) reported 2 minutes ago
@RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.
Rebecca Shelley (@rebecca_shelley) reported 2 minutes ago
@Rogers Moving my dad to a retirement home. Ive been on with u for 4 hrs over 3 calls & dont have it setup & we are in limbo. Hospital is discharging on Friday & The Home won't let him move in until there is a landline for his call button. YOU are making him homeless. HELP!
Seeking Signal (@SignalChasing) reported 4 minutes ago
@PsudoMike @Rogers @airalocom Roaming is outrageously expensive. No argument there. But general telco services have gotten very affordable and high quality in Canada. For example, plans are now in the $30-50 range for unlimited talk, text, and 100 GB of data. I’m not sure why you’re complaining. Where are you getting better service?
Steph (@Stephy_72) reported 6 minutes ago
@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
Joelien Jose (@joelien) reported 7 minutes ago
@RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area
The Mark Consulting & Marketing (@TheMarkCompany) reported 9 minutes ago
@TeresaSpinelli @Rogers Terrible.
Teresa Spinelli (@TeresaSpinelli) reported 10 minutes ago
@Rogers on hold for over an hour!!! Not acceptable- what happened to the call back feature, or customer service? #Fustrating
BrianM (@briangm11) reported 10 minutes ago
@RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.
Manny Sforza (@MannySforza) reported 12 minutes ago
Just received my monthly bill from @Rogers and my billing issue is not resolved. Countless hours on hold over the last few months and numerous commitments from customer service reps were all a wast of time! Billions in profits and little or no investment in good customer service!
Chiranjeevi Nagiredd (@chirutweet) reported 12 minutes ago
@Rogers @CanadaTelecoms @CRTCeng Please help.