Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5K, V5N, V6B, V6J, V5M and V6G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kzuech
(@zuechkareen) reported
@CityNewsTO Reset all customer data and also compensate 5 days and counting because people are still experiencing issues @Rogers
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SagginWagon🇨🇦
(@beeker45) reported
@RogersHelps Considering you overcharge for substandard service at the best of times, Rogers is still making a profit on the backs of customers even after giving back 5 days worth of service back.
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The Kilani Family
(@Kilani_Family) reported
@RogersHelps @RogersHelps you can avoid a insane lawsuit if you just credit your customers a month worth of service because EVEN THEN the damage you have caused is beyond a months worth, especially to some people who lost thousands of not more from the outage,Ike my family for example.
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Good Karma
(@goodkarma4344) reported
@RogersHelps 5 days!!!! You keep bumping the fees annually using the alibi that you are investing in the infrastructure. The outage proved what was total nonsense. Stop treating your customers like idiots, you plainly greedy.
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Matthew Rosales
(@JomariDNB) reported
@RogersHelps You guys are **** at listening. Either reduce prices or build a competent infrastructure. Fix your Sportsnet streaming channel while you're at it. All of your products are complete dog **** and your executives have zero care for the end customer.
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Error Repair
(@error_repair12) reported
@MjbOriginal @RogersHelps Having the same issue
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Brad Boyer
(@BradBoy26090092) reported
@MjbOriginal @RogersHelps Same issue in Kitchener,Ontario. And I’ve done the same things you have. @Rogers
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Lisa 🇨🇦
(@LeezerShort) reported
@MjbOriginal @RogersHelps Cancel that. Just glitched.
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silky
(@silkycallaway72) reported
@RogersHelps Still moving my phone service to bell once I’m out my contract
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Steve Parker
(@SparkerSteven) reported
@RogersHelps So what about the other 5 days in Ottawa last month? Why does my next door neighbour pay 40% of what I pay for better service?? You better start treating customers like people…we talk.