Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around Vancouver, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 10, 2:44 AM EDT.
- Internet (58%)
- Wi-fi (17%)
- TV (11%)
- E-mail (8%)
- Phone (5%)
- Total Blackout (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V6J , V5X , V5R , V5K , V5P , V5T and V5S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 55 minutes ago |
|
North Vancouver
|
TV | 2 hours ago |
|
Vancouver
|
Internet | 4 hours ago |
|
Vancouver
|
Wi-fi | 12 hours ago |
|
Vancouver
|
Wi-fi | 12 hours ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sensei Tyler (@SenseiTyler1) reported@RogersHelps Once connected ?? Why do you or anyone at @Rogers believe it’s acceptable for the customers to waste their time waiting on your service depts to do their jobs properly and efficiently ? Unless I’m being compensated I do not have the time to waste beyond 10 mins.
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Faizer (@faizvirji) reported@Rogers I was trying to sign in tonight and you literally told me I am not eligible despite spending obscenes amount of money on your service. Is this what you do? Because if so, I am entitled to a very big refund
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Buster (@Busterislive) reported@RogersHelps does anyone answer the Rogers business support line? 2 days in a row I'm waiting for over 40 min and no one answers....my family member is without data on their phone for 2 days this is unacceptable.
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Jeremy The Jinx (@JeremyJinxed) reported@RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!
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Engineer_Trader (@Engineertrad) reported@RogersHelps Yes he came installed new modem but still not working technician says signal issues he generated ticket
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J (@Jason90s) reported@RogersHelps what has happened to customer service within Rogers? A simple error can’t be corrected after 5 calls and multiple requests through your AI chat box. You guys don’t even reply on X either, absolutely ridiculous.
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Heather Woodyard 🇨🇦 (@puffingrrl_h) reported from Parham, OntarioWhy on earth did @RogersHelps make my life so difficult when I was attempting to report a payment. Between their website not working, their joke of a phone system, and then reporting it via my phone browser but being told I was authorized to do that. I had words.
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Aephraim Steinberg (@QuantumAephraim) reported@RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time
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Jonny Be Good 🫐 (@just_jonny1980) reported@squidthunder @Rogers 10 years with them best customer service no issues but since February giving me the run around. In my yard last weeks trying to sell me and neighbours rogers not knowing we are already customers wit a ticket open and told too many on the system it needs to be upgraded
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R𓃟byn (@Hunny_diva) reported@RogersHelps Eric what are you telling me? That the agent didn’t provide me my 4 digit PIN? You clearly don’t even know what’s visible to them. They gave me my PIN#. Also, I got out of Rogers thankfully. You guys suck. So no… I won’t be connecting with the bumbling support team anymore.