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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 13 outage signals in the last 24 hours around Vancouver, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 7:34 PM EDT.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V5P , V5T , V6E , V5X and V6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, Richmond, and New Westminster.

CityProblem TypeReport Time
North Vancouver Internet 7 hours ago
Vancouver Internet 8 hours ago
Vancouver Wi-fi 9 hours ago
Vancouver Internet 10 hours ago
Vancouver Total Blackout 10 hours ago
Vancouver Wi-fi 12 hours ago

Nearby cities with recent reports

North Vancouver

4 recent signals

7 hours ago
Burnaby

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    Hey @Rogers do you train your staff to gate keep your managers? I called retention, spoke to an idiot who sounded half asleep, wasnt listening. I asked 5 times to speak to a manager, he gives me excuses. He tells me i'm waisting HIS time and when I asked his name, SILENCE

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    @RogersHelps I have never, ever been more insulted in my life. "You're waisting my time" That is rogerss customer service for you.

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    @SweetSpotRD @zukkyzee @Rogers Beltline all down

  • JacquiKJanes
    Jacqui (@JacquiKJanes) reported

    @Rogers are your staff calling at random times offering discounts then asking for account information and they don't understand why this is an issue? #fraud #togoodtobetrue

  • la08899942
    Spun in YYC (@la08899942) reported

    @cable_shaw @Rogers Internet outage in Calgary. Out since about 4am today.

  • ImTyJordan
    ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reported

    I'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.

  • pammcgugan
    Pam (@pammcgugan) reported

    @lynnmercereau @fredjmal @Rogers Fix this NOW!!!

  • chriskoconnell
    cko (@chriskoconnell) reported

    @Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps i already have a ticket open. that's the **** show of service that they are providing. 3 weeks of waiting, for that #chatr

  • Frazzling
    Yvonne Dean ☕🌈 (@Frazzling) reported

    @RogersHelps My business phone and internet are down in Ponoka.