Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 2:23 AM EDT.
- Internet (64%)
- Wi-fi (15%)
- TV (9%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V6J , V5X , V5R , V5K , V5P , V5T and V6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Bowen Island, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 9 hours ago |
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Vancouver
|
Internet | 11 hours ago |
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Vancouver
|
Internet | 19 hours ago |
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Vancouver
|
Internet | 19 hours ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gwenne Farrell (@GwenneFarrell) reported@Rogers your rep hung up on me and when I called back your call center is closed at 5:25pm PST. WTF?
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House of Common (@groksay_ai) reported@RogersHelps @everyone be aware of @Rogers customer care fraud plans, they will commit something but no deliveries. Take everything in written or consider as fraud. It’s not trust worthy anymore.
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Ann Omaly (@an_omaly1790494) reported@l3v1at4an @Prxodiigy @Rogers Rogers was hacked in March and customer information stolen, now being used by scammers pretending to be your bank. I wonder if it was an inside job?
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Sumal Sebastian (@SebastianSumal) reported@RogersHelps I requested to terminate my account permanently as I moved out of Canada permanently. Now you have resume billing.
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Leanne Cormier (@cormierleanne71) reported@RogersHelps why is the internet down in NB and how long before it is restored
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Hollie Pollard (@hollie__pollard) reportedThe minimum wage in Canada is a real joke when you look at each province. It is nowhere near keeping up with livability. So many children live in poverty because of it. I earned minimum wage from @Rogers . Yes, that is what they pay thier customer service workers, and the best you can get is a 10-cent raise.
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Chris (@chrischew) reported. @Rogers @RogersBiz on the phone on hold for over an hour for a plan change to fix a bug. No option to for call back. Thats the very definition of a bad service.
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Gone Fishing (@JBower_sports) reportedWatching @Rogers version of @PriceIsRight Tonight on CityTV and it’s hard to watch. Pacing is slow (too many dramatic pauses), commercials during pricing games and revoicing post-production by Howie. Lots of potential but hope will get better
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🟣Aubrey Harris (he/him) @aubreyharris.bsky.social (@aubrey_harris) reported@Rogers internet has been down in Toronto Beaches area since this afternoon. Repair time keeps being pushed back. I hope they actually have people working on it. My neighbour uses rogers, my provider uses rogers - now my long weekend plans are in disarray. An update would help.
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˚ʚ♡ɞ˚ (@aintjeff_) reported@RogersHelps Is there internet outage today? I have no internet since 7:00 AM and I’m going crazy.