Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5P, V5K, V5V, V5X and V5T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Bowen Island, New Westminster, Burnaby and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| North Vancouver |
Internet | |
| North Vancouver |
TV | |
| Bowen Island |
TV | |
| Vancouver |
||
| New Westminster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Joshua Coghlan - IG 》
(@JCog88) reported
from
Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Ronald Swizzler
(@stuffapproved) reported
from
Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Cameron Williams
(@Wasgo) reported
from
Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DMartin
(@DrDDOM) reported
I hope the @Rogers outage will be a wakeup call for the @CRTCeng to finally tackle monopolies in Canada. Why isn't there a back-up when these big companies fail? How many people couldn't reach emergency services or family during this outage?
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See William
(@namewithaview) reported
@Rogers I'm not a customer, yet your outage disrupted my day. What is the plan to compensate the rest of us? #ClassAction #BreakTheOligopoly
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Morgan TJ Bentham
(@TJBentham17) reported
@RogersHelps But what was the issue?
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Sarah B
(@athoughtfulmama) reported
@RogersHelps @shanstu It's not the internet - I'm currently accessing on Starlink internet, and I have the same issue - the links go nowhere, so no information about outages in my area. What terrible service.
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FuckYourFeelings
(@FucYourFeeling) reported
So @Rogers had a major outage for approximately 24 hours. What happened in the last 24 hours that they didn't want us to see or post about?
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Frank
(@bigdaddypgod) reported
@RogersHelps @Rogers If there was competition in this country our rates wouldn’t be among the highest in the world. You credit means **** all
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Stephanie Switzer
(@stephswitzer) reported
@Middleaged75 @CheriDiNovo @Rogers I also have split services. Cogeco for the internet and Rogers for Cell Service.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
@ruffoloj @Rogers As a shareholder would you support infrastructure separation from retail operations? Retail would be compelled to innovate on service level, create redundant links with other networks, serve niches. It is in public interest to go more virtual, public-cloud-based, open. #TelcoTech
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Ubique
(@RamEcoD) reported
@RogersHelps At what point do we call and let you know we don’t have service? If the “majority” of customers are back up do you have a from grasp on which customers in the minority are still without service?
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Mike
(@MikeHyn93015512) reported
@RogersHelps I never thought it would take 30 hour but here we are. Can’t wait for this still not to be solved in 42 hours