Rogers outages and service status in Vancouver, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 10, 2:44 AM EDT.

Internet (57%)
Wi-fi (17%)
TV (11%)
E-mail (8%)
Phone (5%)
Total Blackout (3%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V6J , V5X , V5R , V5K , V5P , V5T and V5S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vancouver	Baseline
Apr 10, 1:40 AM EDT	0	0	0
Apr 10, 2:00 AM EDT	0	0	0
Apr 10, 2:20 AM EDT	0	0	0
Apr 10, 2:40 AM EDT	0	0	0
Apr 10, 3:00 AM EDT	0	0	0
Apr 10, 3:20 AM EDT	0	0	0
Apr 10, 3:40 AM EDT	0	0	0
Apr 10, 4:00 AM EDT	0	0	0
Apr 10, 4:20 AM EDT	0	0	0
Apr 10, 4:40 AM EDT	0	0	0
Apr 10, 5:00 AM EDT	0	0	0
Apr 10, 5:20 AM EDT	0	0	0
Apr 10, 5:40 AM EDT	0	0	0
Apr 10, 6:00 AM EDT	0	0	0
Apr 10, 6:20 AM EDT	0	0	0
Apr 10, 6:40 AM EDT	0	0	0
Apr 10, 7:00 AM EDT	0	0	0
Apr 10, 7:20 AM EDT	0	0	0
Apr 10, 7:40 AM EDT	0	0	0
Apr 10, 8:00 AM EDT	0	0	0
Apr 10, 8:20 AM EDT	0	0	0
Apr 10, 8:40 AM EDT	0	0	0
Apr 10, 9:00 AM EDT	0	0	0
Apr 10, 9:20 AM EDT	0	0	0
Apr 10, 9:40 AM EDT	0	0	0
Apr 10, 10:00 AM EDT	0	0	0
Apr 10, 10:20 AM EDT	0	0	0
Apr 10, 10:40 AM EDT	0	0	0
Apr 10, 11:00 AM EDT	0	0	0
Apr 10, 11:20 AM EDT	0	0	0
Apr 10, 11:40 AM EDT	0	0	0
Apr 10, 12:00 PM EDT	0	0	0
Apr 10, 12:20 PM EDT	0	0	0
Apr 10, 12:40 PM EDT	0	0	0
Apr 10, 1:00 PM EDT	0	0	0
Apr 10, 1:20 PM EDT	0	0	0
Apr 10, 1:40 PM EDT	0	0	0
Apr 10, 2:00 PM EDT	0	0	0
Apr 10, 2:20 PM EDT	0	0	0
Apr 10, 2:40 PM EDT	0	0	0
Apr 10, 3:00 PM EDT	0	0	0
Apr 10, 3:20 PM EDT	0	0	0
Apr 10, 3:40 PM EDT	0	0	0
Apr 10, 4:00 PM EDT	0	0	0
Apr 10, 4:20 PM EDT	0	0	0
Apr 10, 4:40 PM EDT	0	0	0
Apr 10, 5:00 PM EDT	0	0	0
Apr 10, 5:20 PM EDT	0	0	0
Apr 10, 5:40 PM EDT	0	0	0
Apr 10, 6:00 PM EDT	0	0	0
Apr 10, 6:20 PM EDT	0	0	0
Apr 10, 6:40 PM EDT	0	0	0
Apr 10, 7:00 PM EDT	0	0	0
Apr 10, 7:20 PM EDT	0	0	0
Apr 10, 7:40 PM EDT	0	0	0
Apr 10, 8:00 PM EDT	0	0	0
Apr 10, 8:20 PM EDT	0	0	0
Apr 10, 8:40 PM EDT	0	0	0
Apr 10, 9:00 PM EDT	0	0	0
Apr 10, 9:20 PM EDT	0	0	0
Apr 10, 9:40 PM EDT	0	0	0
Apr 10, 10:00 PM EDT	0	0	0
Apr 10, 10:20 PM EDT	0	0	0
Apr 10, 10:40 PM EDT	0	0	0
Apr 10, 11:00 PM EDT	0	0	0
Apr 10, 11:20 PM EDT	0	0	0
Apr 10, 11:40 PM EDT	0	0	0
Apr 11, 12:00 AM EDT	0	0	0
Apr 11, 12:20 AM EDT	0	0	0
Apr 11, 12:40 AM EDT	0	0	0
Apr 11, 1:00 AM EDT	0	0	0
Apr 11, 1:20 AM EDT	0	0	0
Apr 11, 1:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	23 hours ago
North Vancouver	TV	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

North Vancouver

1 recent signals

1 day ago

Richmond

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

Jessy (@CoachDhillon) reported 17 seconds ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Eric Machado (@heyericm) reported 4 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Jason Michael (@JayGarfs) reported 7 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
JD (@CoachDhillon) reported 11 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
CodeRed333 (@3Code3Red3) reported 13 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Jess (@jessicayhkim) reported 17 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 25 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
Morgane Oger (@MorganeOgerBC) reported 26 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Ronald Swizzler (@stuffapproved) reported 28 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Patty Friesen (@FriesenPatty) reported 33 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Elana Shepert 🇺🇦 (@elanashepert) reported 35 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Cam & Nicole (@travelcanucks) reported 41 minutes ago from North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
kelly (@kellymanloves) reported 42 minutes ago from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Alli Bearinger 🇨🇦 (@Abearinger) reported 44 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Brandon Crowe *Burner (@BrandonCrowe97) reported 45 minutes ago from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
Ronald Swizzler (@stuffapproved) reported 49 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
Kiefer Abram (@kikithekrakra99) reported 51 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Matt Evans (@Thatmattevans) reported 52 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
CodeRed333 (@3Code3Red3) reported 54 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Vasily Podgoalzin (@Rparmarr89) reported 58 minutes ago from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

izzy (@purgaytory_) reported 6 minutes ago
@RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.
Philly (@Philly_P87) reported 6 minutes ago
Hey @Rogers you’re a piece of 💩 Your internet is slow af GN 💤
Muzicgal (@muzicgal1) reported 7 minutes ago
@Sportsnet @Rogers Blue Jays game won’t play on Sportsnet plus. Anyone else having issues?
Atul Prajapati (@Atul_Prajapati_) reported 10 minutes ago
@Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
IdontlikeJello (@JeremyTheJinx) reported 11 minutes ago
@RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!
SAMIR PANDYA (@ss_pandya) reported 12 minutes ago
This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
shawna (@shawnasativa) reported 13 minutes ago
@RogersHelps can you explain to me why in the world you would take away that very convenient option? why should i have to wait on hold for hours to simply cancel a channel? ffs, it’s such a simple task i should be able to do it right here through you.
Leanne Cormier (@cormierleanne71) reported 16 minutes ago
@RogersHelps why is the internet down in NB and how long before it is restored
Kirtan Trivedi (@Mr_Rich_Dot_Com) reported 17 minutes ago
@Rogers I port my sim to rogers. The sales guy did something and I dont have any sim with me from last 2 days. Stores are close no support. And you guys pitch urself as tier 1, really shittiest service so call tier one rogers
Sumal Sebastian (@SebastianSumal) reported 17 minutes ago
@RogersHelps I requested to terminate my account permanently as I moved out of Canada permanently. Now you have resume billing.