Rogers Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	19 hours ago
Vancouver	Phone	23 hours ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  CC (@golfercruz) reported 1 minute ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Benny Yau (@MrBennyYau) reported 3 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Bryan Cogan (@StampieRuns) reported 7 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Sia Adjudani (@Sia_Adjudani) reported 11 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 15 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  Ace Cabebe (@HeyItsIan14) reported 21 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  Shan Cajucom (@123shinshan) reported 28 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  RuthlessBC (@RuthlessBC) reported 29 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  CodeRed333 (@3Code3Red3) reported 34 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  kelly (@kellymanloves) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  Patrick Pemberton (@P2_602FM) reported 37 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Jeanne (@Meanchef) reported 38 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Dusty Kelly (@dustykelly) reported 38 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Patty Friesen (@FriesenPatty) reported 39 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Kiefer Abram (@kikithekrakra99) reported 49 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  CodeRed333 (@3Code3Red3) reported 51 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Tom Alexander (@_TJAlexander) reported 51 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Matt Evans (@Thatmattevans) reported 53 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Jenn Della (@JennPWasHere) reported 56 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  CodeRed333 (@3Code3Red3) reported 60 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucius bonfoy 🦇✨ (@lucidscreams) reported 7 minutes ago

  @RogersHelps still no cell service or data, wtf is going on? Since last night around 1am

• 
  Robin Miller-Dewit (@rangegirl001) reported 10 minutes ago

  @petersversion @VaxHuntersCan I’d call if I could but Rogers down all day @Rogers

• 
  Sylvia (@SGHM76) reported 12 minutes ago

  @RogersHelps inconvenience is an understatement??? Intermittent as well. How about all customers affected will get a voucher or some sort of compensation. An apology after having over 12 hours without a phone or data is unacceptable and I still have no service😡!

• 
  Keyygan (@keyygan) reported 14 minutes ago

  @ep_logue @Rogers @RogersHelps Regular people, like you and I. Those people are the front line workers who work for the company. One small mistake by someone like you and I could have caused this. Thats the truth. It sucks but it happens

• 
  Skeptic Medic (@skeptic_medic) reported 14 minutes ago

  @Rogers @RogersHelps your level of service sucks. Leaving for another carrier. Canada needs more wireless choices.

• 
  Ehboy (@ehboy01) reported 14 minutes ago

  @RogersHelps I hope we get a credit for no service

• 
  eatphysio (@eatphysio) reported 14 minutes ago

  @AboutRogers @RogersHelps Please do not use the term intermittent when clearly not the case. Absolute loss of any and all service.

• 
  Nu2You Consignment Boutique (@nu2youfashion) reported 15 minutes ago

  @RogersHelps You need to implement some high availability and redundancy into your network system. This was a very costly outage for your users. Not impressed regardless of the failure. 0/10

• 
  Dustin (@sigma1114) reported 19 minutes ago

  @RogersHelps Good job, you got data working but still can't send a gd text. If this is the service I'm paying for maybe it's time to switch!

• 
  Eddie Carty (@CartyEdward) reported 19 minutes ago

  @RogersHelps What the good **** was that!?!