Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 23, 11:10 PM EDT.
- Internet (73%)
- Wi-fi (10%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V6B , V5T , V5W , V5R , V5S , V5P and V6S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 15 hours ago |
|
Vancouver
|
Internet | 18 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mango 🇨🇦🏒🏈🥭 (@goalofmain) reportedYeah first you cut out sports radio in the Vancouver market then you increase the cost to watch sports yet again. Go **** yourself @Rogers @Sportsnet
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robcampbellyyc (@robcampbellyyc) reported@RogersHelps The problem is, this is not a isolated incident, this happens constantly, and my Internet is giving me 20% of what it’s supposed to be in the way of speed. I had a technician at my home this morning who could not fix anything. But am I getting a discount on my service?
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Fouchii Banks (@FouchiiB) reported@TorontoStar The most Hyped team of all time.. all this so @Rogers can fix and scam the fans of these ridiculous prices..
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Celler6 (@Celler6) reported@alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!
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Medeiros M (@Medeiro34452245) reported@RogersHelps I am sure I am not the only rogers customer that has this problem
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Jipsy (@jipsy_to) reported@Rogers Why have I been in hold for over an hour two days in a row trying to resolve a billing issue and no one ever picks up the call? Your Customer Service doesn’t exist. Avoid Roger’s at all costs. Criminals!!!
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Harriet 🦋 (@longlivetay_) reported@Rogers @RogersHelps been trying to get tech support to help me since 6pm. What gives? Haven’t been able to talk to an agent all day
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Paul R (@doonboy) reported@RogersHelps Resetting network settings did not work.
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Alan Cross 🇨🇦 (@alancross) reportedHey @Rogers ! I’ve spent FIVE HOURS on the phone today (mostly on hold) trying to book a service call for my Rogers home security. I’ve been transferred 7 times and had the call drop twice. Your customer service is ABYSMAL!
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Jim (@italianshlong) reported@alancross @Rogers Their customer service is awful. They are lucky Canada lets them run a monopoly.