Rogers outages and service status in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Phone	5 minutes ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Andrew F Stewart (@AndrewFstewart) reported 9 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  #IndianStatus531 (@BlueCedarAngel) reported 21 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Shan Cajucom (@123shinshan) reported 23 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  JD (@CoachDhillon) reported 23 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 27 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Jeanne (@Meanchef) reported 29 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Matt Evans (@Thatmattevans) reported 29 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Jody Vance (@jodyvance) reported 31 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Dusty Kelly (@dustykelly) reported 33 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  David Finnis 🚴 (@ilovethearts) reported 34 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Marshall Mills (@MarshallsMills) reported 38 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  RuthlessBC (@RuthlessBC) reported 39 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Matt Bishop (@MattBishopL3) reported 48 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  CC (@golfercruz) reported 52 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Sheila Morissette (@sheilamoris) reported 52 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  G (@GugzP) reported 54 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 55 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  crankin (@rankinacameron) reported 59 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  Benny Yau (@MrBennyYau) reported 1 hour ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Patrick Pemberton (@P2_602FM) reported 1 hour ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nooneofsignificance (@hofmiller_) reported 5 minutes ago

  @RogersHelps Why is the internet cable service down at 3:06 am every morning in Thornhill. Please investigate, and reply back with facts.

• 
  Jeremy M (@JeremyM74626730) reported 9 minutes ago

  @AmanRattanpalX @Rogers Never believe them. Was paying close to $200 a month for internet (no cable) as an existing customer - no reductions. Switched and when I called to cancel, they offered me $65 a month if I signed a locking in contract for 3 years, where they could increase it back at will

• 
  TRG (@Newf_GG) reported 9 minutes ago

  @Garnet_2203 @Rogers Bev, you’re garbage. Those 10000 were offered early retirement packages, they were not job losses. Embarrassing.

• 
  SD (@spdbmkj) reported 10 minutes ago

  @RogersHelps Where are the folks? Nobody is available on chat, Holding phone lines for hours but still no one to connect with. What is happening? I need someone to DM me at the earliest to resolve my issue.

• 
  Mike Jones (@nuttyskadork) reported 12 minutes ago

  @RogersHelps idea of help Wait for an hour and then hang up on you

• 
  New World Investigations (@UFO_Investigate) reported 13 minutes ago

  @Rogers fix your data!

• 
  Sean (@Steve9zzj) reported 16 minutes ago

  @RogersHelps @Rogers why does support get worse and worse but prices go up and up - on hold with tech support 55 MINS and counting! Frustrating

• 
  Mike Jones (@nuttyskadork) reported 18 minutes ago

  Shaw by @RogersHelps have by far the worst most unreliable apps on the planet Got a $500 bill because they sent me a new router and I can’t return the old one because the app is ALWAYS DOWN so I can’t install the new one. Absolute crooks. The old Shaw was WAY better

• 
  Aman Rattanpal (@AmanRattanpalX) reported 21 minutes ago

  @RogersHelps I DID BUT THEY ARE UNABLE TO HELP.

• 
  Dman (@mcmanus17) reported 23 minutes ago

  @RogersHelps @EMSIJason I was having the same issue and it was my Xfinity tv box.