Rogers outages and service status in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	9 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Burnaby	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Marian S. (@MarianRLS1985) reported 23 seconds ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Ronald Swizzler (@stuffapproved) reported 3 minutes ago from Vancouver, British Columbia

  @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

• 
  Cameron Williams (@Wasgo) reported 4 minutes ago from Vancouver, British Columbia

  @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

• 
  Marshall Mills (@MarshallsMills) reported 5 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  kelly (@kellymanloves) reported 13 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  David Finnis 🚴 (@ilovethearts) reported 15 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  JD (@CoachDhillon) reported 24 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Jess (@jessicayhkim) reported 27 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Andrew F Stewart (@AndrewFstewart) reported 33 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Sheila Morissette (@sheilamoris) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Jody Vance (@jodyvance) reported 36 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  b i a ☆ (@biayvr) reported 40 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Kiefer Abram (@kikithekrakra99) reported 41 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Benny Yau (@MrBennyYau) reported 48 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Jay Holtslander (@j_holtslander) reported 52 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Morgane Oger (@MorganeOgerBC) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Joel Preszcator (@jpresz) reported 56 minutes ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Jeanne (@Meanchef) reported 57 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Eric Machado (@heyericm) reported 57 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  #IndianStatus531 (@BlueCedarAngel) reported 59 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a simple plebeian (@nerdynotreally) reported 6 minutes ago

  @RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?

• 
  Sam Channon (@slchannon) reported 13 minutes ago

  @Rogers @RogersHelps My father passed away and I am trying to cancel his services. It can't be done with chat function and every time I call it tells me its too busy and to call back later. I cannot continue to keep trying to call multiple times a day. How else can this be done?

• 
  DL - on Bills WR 🚂🚞 next stop, draft one in 1st (@BC_Bound) reported 15 minutes ago

  @lindsaytaylorl @Rogers Kitchener right now, this is what brought me here Loll guess theres only an outage in my block frig sakes

• 
  tim smitheman (@tsmitheman) reported 18 minutes ago

  @RogersHelps Please help

• 
  opt1mu5-pr1m3 (@Opt1mu5P) reported 22 minutes ago

  @KellyHrudey @Rogers @Sportsnet you guys just keep ******* up more an more and I can’t wait for even more ppl to cancel their subscriptions

• 
  Chris Thorne Art (@christhorneart) reported 26 minutes ago

  @FierySharky @Rogers @Sportsnet Sportsnet continues to make bad after bad decisions regarding hockey and hockey coverage. Why buy the license if you are just going to kill the coverage? And in turn the fanbase?

• 
  Christopher Castle (@Scissorb0i) reported 27 minutes ago

  @RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?

• 
  🇨🇦mathien17_ (@mathien17_) reported 29 minutes ago

  @Rogers Its so frustrating how its so hard to get a hold of them when you have problems with your account but when they call you for promotions and other bullshit they are very quick.

• 
  Emotional Black Hole (@sxysndwch) reported 40 minutes ago

  @cwiltzy @Rogers Dropped them at home and for work. 500 lines because of thier horrible practices.

• 
  CanadaSam53 (@canadasam53) reported 41 minutes ago

  Gotta say The new @RogersHelps technical support AI actually makes calling for help more difficult. A simple request to exchange equipment took me repeating the request 6 times