Rogers

Rogers Outage Report in Vancouver, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5K, V5S, V6B, V5M and V6J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 12/04/2025 18:30

December 04: Problems at Rogers

Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaNorth Vancouver Total Blackout
CanadaVancouver Wi-fi
CanadaNew Westminster Phone
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • lensmith1963 *** Smith (@lensmith1963) reported

    @DaveConnors25 @CRTCeng @Rogers Yes, true .. but not the point .. Being forced into a cellular contract by the Rogers to make the purchase is wrong .. Found out at Bell it’s not an issue as they will sell without forcing a contract ..

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    Officially cancelled all Rogers service and moved to @bell thanks for nothing @rogers

  • onursiezma Onur (@onursiezma) reported

    @Rogers You are the worst brand for Canada, I am tired of unfairness and getting ***..d over by Rogers constantly.

  • scottpsolomon Scott Solomon (@scottpsolomon) reported

    @Susu20_21 @Rogers A global wealth tax would pass with bi-partisan, unanimous support if it's designed so rich f#cks all pay with loans. The bank lobby will just order-up the wealth tax.

  • MY_KINDA_SEX_ED PoliceRefuseToProtectThisDomesticViolenceVictim (@MY_KINDA_SEX_ED) reported

    @Rogers I don't know what company, I only saw on the back of the truck "subsidiary of" & then your name. I'm a customer of yours & they were trying to splice off of my line from my house. This is a problem I'm afraid you do need to deal with

  • Preston83405795 Preston Tucker (@Preston83405795) reported

    @Rogers You're also committed to high prices. Which is why I'm not a customer. If you buy Shaw. I'm cancelling my cable bill.

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    @Rogers Happy to discuss in a public forum instead of DM’s, I was assured someone would fix the internet on Tuesday and your support agent just hung up, for no reason…explain why I shouldn’t cancel 4 cell phones, 1 cable package, and 2 Internet packages?

  • sagandaking Sagandaking (@sagandaking) reported

    @RogersHelps Internet is down in Toronto area? Contacted Rogers chat and got automated replies asking me to unplug and replug the modem. Thanks for that surprising and insightful help that clearly I didn't try already. Then I got no help afterwards. Can I get some help?

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    @RogersHelps @Rogers never use Rogers services, the customer support is the absolute worst, 6 days with no internet or tv and countless lies about when it will get fixed, also 6 hours of talking on the phone to people that don’t care #cancelrogers

  • EnjoyTheTom Tomislav Mitar (@EnjoyTheTom) reported

    @Rogers @RogersHelps Guess it’s time to cancel my scheduled install for April 1st at my new house. No response on Twitter, no response or action on the phone, Rogers guaranteed it would be fixed by Tuesday then Wednesday #cancelrogers