Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 22, 4:04 PM EDT.
- Internet (61%)
- Wi-fi (16%)
- Total Blackout (9%)
- TV (8%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5P , V5X , V6B , V5S , V5T and V6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Richmond, Vancouver, Burnaby, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond
|
Internet | 11 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Total Blackout | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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dineshjagasia (@dineshjagasia1) reported@RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!
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Sweet Tooth (@sweet_tooth19) reported@JustMeJamie64 @mike_kozar @Rogers They outsourced all their call centers to be in Casablanca and also India. So much for them promoting 100% Canadian call centers. Back in the day, they used to answer the phone with “you’ve reached Jane in Moncton, how can I help you?” Notice how that is gone?
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ams🍉 (@amsinthenorth) reported@RogersHelps It it doesn't work intermittently at home and several areas around Sudbury, none of which are remote or rural. It's the rogers network and im in the process of switching to another provider bc this is beyond ridiculous
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Ross McDuff (@RossMcDuff1) reported@JustMeJamie64 @Rogers And they try to sell you more **** too. Same with Bell
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Dave Pasin (@dave_pasin) reported@rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision
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Klutz Ottawa🇨🇦 (@klutz47) reportedSo @RogersHelps From June of 2025 to August of 2026 my cell bill has had two increases each one $5.00. A so called plan rate adjustment to better improve your service. Not acceptable . Four years of no increases and wham 2 quick ones. Time to move.
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Cristina Aiello (@caiello2) reported@RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.
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shoeboxgold 🇨🇦 (@vmdesousa9) reported@blogTO Unfortunately, the rival is as bad as @Rogers
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@MinisterofDefiance (@PhilColson5) reported@JustMeJamie64 @Rogers Your first mistake was being a Roger's customer
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BookmarkMiner (@BookmarkMiner) reportedPSA for all travellers using E-SIM cards overseas. Make sure you read the terms and conditions and change your carrier to the new SIM card otherwise @Rogers will still charge you roaming even tho you have an overseas SIM card installed. Immensely terrible service. Canceling everything today.