Rogers Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	9 hours ago
Vancouver	Wi-fi	9 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	2 days ago
Burnaby	Internet	2 days ago
Vancouver	TV	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Patrick Pemberton (@P2_602FM) reported 12 seconds ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Benny Yau (@MrBennyYau) reported 3 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Jeanne (@Meanchef) reported 4 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  Shan Cajucom (@123shinshan) reported 4 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Tom Alexander (@_TJAlexander) reported 6 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Jess (@jessicayhkim) reported 11 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Amanda S W♡ (@AmandaSW87) reported 14 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  Sia Adjudani (@Sia_Adjudani) reported 18 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  JESSICA💋 (@keeponsmilingu) reported 22 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 27 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  G (@GugzP) reported 28 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Dusty Kelly (@dustykelly) reported 29 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Patty Friesen (@FriesenPatty) reported 31 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Patty Friesen (@FriesenPatty) reported 40 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Ace Cabebe (@HeyItsIan14) reported 42 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  Jua (@juadog) reported 43 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  RuthlessBC (@RuthlessBC) reported 45 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Matt Evans (@Thatmattevans) reported 48 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Matt Evans (@Thatmattevans) reported 49 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  AM (@_TPE_TW_) reported 53 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NinjaPumkin (@ed_bouwmeester) reported 2 minutes ago

  @timandfriends @Rogers @NHL With what Rogers charges me for cell service I should be getting a jersey every year

• 
  MissM3gs (@MM3gs) reported 3 minutes ago

  @natgierman @Rogers @RogersHelps So frustrating! And there really is no recourse. Why are we required to pay full price for half the contracted internet service?

• 
  wadneyare (@wadneyare) reported 4 minutes ago

  @RogersHelps Rogers is down Etobicke since one hour tonight!! No internet, TV and phone. One point failtute is not acceptable and is not good service provider. Rogers should ensure service continuity and recompense the lose of its service.

• 
  age (@agebats43) reported 5 minutes ago

  $165 a month for @Rogers highest speed internet and a near basic cable package with Rogers ignite, and it’s absolute garbage. Been dealing with buffering on the tv all day/wifi is ridiculously slow. Consider lowering your prices or do something for you customers @RogersHelps

• 
  Knowlton🇨🇦Mansbridge (@TrueNorthNews) reported 7 minutes ago

  @Rogers I've never seen a black person working at a Rogers store.

• 
  Eóin Grant 💙 (@eoinpgrant) reported 10 minutes ago

  @Rogers anyone within rogers know how to change settings within your gateway modem? Been 'chatting with your tech support for about 1hr this morning, and they don't have a clue. #badcustomersupport

• 
  Natalie Gierman ( She/ Her) (@natgierman) reported 12 minutes ago

  @MM3gs @Rogers Ours has been down off and on for a month. Five technicians later and it’s still not fixed. I am losing it @rogershelps

• 
  Unacceptable Jones (@EverydayVandal) reported 13 minutes ago

  @Rogers I watched Coming to America last night. ******* terrible movie.

• 
  burnt toast (@BTN4278) reported 17 minutes ago

  @RogersHelps is Rogers internet down in the Fredericton, New Brunswick, region? I haven’t had internet access all day.

• 
  Sofia Akrami (@akrami_sofia) reported 17 minutes ago

  @Rogers cancelled service. returned equipment in Nov. never used. Acct kept getting charged. 3rd call today only to get blamed for things I haven’t done like ‘you called to return equipment, not to cancel service.’ On an acct never activated! Horrible customer service!