Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 16, 4:04 PM EDT.
- Internet (65%)
- Wi-fi (13%)
- Total Blackout (7%)
- TV (7%)
- Phone (6%)
- E-mail (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V5X , V5P , V6E , V6H and V5S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
TV | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
North Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps I didn’t have 4 hours to wait on hold- and no one showed up last time they were scheduled to the power was out to our home- and the wifi wasn’t working - it didn’t even appear as network so I was back to using my cell data… the power was restored, internet eventually reset
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ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported@RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨
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Julie (@JulieLynnBH) reportedSo @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission
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Manan Sood (@Manansood20) reported@RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.
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A Co (@Ady_Co) reported@RogersHelps Yes it shows that my area is down. However it doesn’t explain why my cell phone is operating slower than 3G!
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Carolyn Armstrong (@CarolynAYYC) reported@rogershelps @rogers #yyc #yeg Installed the #rogers xfinity Gateway Gen 3 Modem - iPad sez it is located in New York (nope - in Canada) Called Cust Support - they were very unhelpful. Have googled issue - this is not a me nor iPad (Apple) problem @rogershelps - over to you
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Neeraj Mehra- Hotelier (@neerajmehra3) reported@RogersHelps Calling a customer at 9:00 PM to push a service upgrade is already unacceptable. What made it worse was the agent arguing with me and insisting that yes its the right time , Is this really how Rogers trains its call-centre agents? #north bay #rogers
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CoopersMom 😁 (@JaneCornwell11) reportedOkay @rogers your Instacart company has no customer service. I got my delivery after an ignorant driver drove around for an hour. I gave her directions twice and it didn't make a difference. She wouldn't respond to my messages at all. Instacart said they don't take care of this.
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Laela Mirelle (@djlaela) reported@RogersHelps This is the WORST NETWORK!! Absolute garbage
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Cheryl (@CCintoronto) reported@RogersHelps No one answers tech support on the phone?!