Rogers Outage Report in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, Bowen Island, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Burnaby	Internet	1 day ago
Vancouver	TV	3 days ago
Vancouver	Internet	5 days ago
Vancouver	Internet	6 days ago
Vancouver	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Matt Evans (@Thatmattevans) reported 12 seconds ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Ameer Z. (@1RovingNomad) reported 7 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Jess (@jessicayhkim) reported 9 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  G (@GugzP) reported 9 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  AM (@_TPE_TW_) reported 11 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Amanda S W♡ (@AmandaSW87) reported 14 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 17 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  Dusty Kelly (@dustykelly) reported 24 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Jeanne (@Meanchef) reported 24 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  JESSICA💋 (@keeponsmilingu) reported 25 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Patty Friesen (@FriesenPatty) reported 32 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Kevin (@604kev) reported 39 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Benny Yau (@MrBennyYau) reported 40 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Jua (@juadog) reported 41 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Matt Evans (@Thatmattevans) reported 42 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Marshall Mills (@MarshallsMills) reported 43 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  Sia Adjudani (@Sia_Adjudani) reported 46 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Andrew F Stewart (@AndrewFstewart) reported 48 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 53 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  Trevor (@EastvanTrev) reported 53 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I wanna golf (@wanna_golf) reported 7 minutes ago

  @Rogers are u having service problems in Toronto (midtown/downtown) to explain why Wi-Fi is so slow?

• 
  Rickyy (@rickyytv) reported 15 minutes ago

  I’m actually sick of @Rogers every month I deal with an internet outage this month it’s been a whole week of constant outages wtf

• 
  ✨ Chelsea Sierra ✨ (@ChelseaSierraK) reported 17 minutes ago

  @RogersHelps What's going on with the internet now!! Barely getting 10Mbs down & 0 up, paying for 1000 down & 30 up.

• 
  BossManVanCity (@3Code3Red3) reported 18 minutes ago

  @Rogers you have officially lost a customer after 20+ years. @TELUS I am hoping you can treat me better than them.

• 
  Ryan (@RC3POX2Point0) reported 19 minutes ago

  .@Rogers SNET NOW is embarrassingly bad. I cannot wait until your monopoly is broken up. Thieves.

• 
  I’m so Sori (@SorileeSuarez) reported 24 minutes ago

  1 hour to talk to an agent to get assistance, 40 min hold to get issue solved, call got disconnected in the middle of the process, agent doesn’t call me back and I’m waiting AGAIN on the line for another hour… @Rogers 👎

• 
  Krogo Krieghof (@UberN00bie) reported 26 minutes ago

  @Shawhelp Major Shaw and @Rogers net outage Comox/Courtenay BC area from 23:45 to 00:55 (Shaw still out) what's going on?

• 
  Arjun Puri (@a2puri) reported 26 minutes ago

  @PRchef_Inc @Rogers @CRTCeng Submitted a complaint today too. Unacceptable that you are aware of outages but do nothing to inform customers. In the age of work from home, this is unacceptable.

• 
  Shiv Prasad (@shivprasad101) reported 27 minutes ago

  @RogersHelps Hi, The DM did nit help. What next?

• 
  taur 🪐 (@itsjusttaur) reported 27 minutes ago

  @RogersHelps is there an outage in M2J? My connection is going in and out.