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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 9, 2:23 AM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 9% TV (9%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V6J , V5X , V5R , V5K , V5P , V5T and V6G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Bowen Island, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 2 hours ago
Vancouver Internet 3 hours ago
Vancouver Internet 11 hours ago
Vancouver Internet 11 hours ago
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago

Community Discussion

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LifeOfNigh
    🌜Life🌟Of🌟Nigh🌛 (@LifeOfNigh) reported

    @Rogers is there issues in Corner Brook NL with landlines? My mother's phone isn't receiving calls, but she can call out. I've called her from my phone, and she called her number from her cell and neither works, but she can call me from her landline. Is there a known issue?

  • indocanadiann
    Rakesh (@indocanadiann) reported

    @RogersHelps Rogers really sucks. You sent me an incorrect internet bill today, $128 instead of $61. Spoke to a manager in your mgmt team who acknowledged the error, but has no authority to fix it. All I got is an apology & a reference #. Horrendous service, time to cancel.

  • akurohhh
    akuroh (@akurohhh) reported

    @aryhnval @RogersHelps i have rogers but ya both r horrid

  • AKadabs
    Ford Failed Ontario Abs Kadabs 🇺🇦🌻 (@AKadabs) reported

    @RogersHelps are you able to give an eta on fixing the routing issue in Mississauga? Issues have existed since yesterday

  • Mahadev_2711
    Himanshu (@Mahadev_2711) reported

    Turn around time to resolve an issue from @RogersBiz - 3 months and still counting. How can your tech team be so poor that you can’t stand up to your own policy and system changes. Replacing IMEIs in the system is taking more than a month. You seriously need good #productmanagers

  • skelly1178
    🇨🇦🍁 Sexy Steve 🍁 🇨🇦 (@skelly1178) reported

    Hey @RogersHelps & @Rogers you have an outage in the @TownCollingwood area? #NoTV #OutageAlert

  • imLittleNobody
    imSara (@imLittleNobody) reported

    I've decided to bump this every time my @RogersHelps Internet goes down for the next week. You can either actually fix it this time unlike the last two times or you can let it play out and see how it's losing full working hours every single day.

  • mc62210343
    GBSound (@mc62210343) reported

    @RogersHelps Wifi down since last night in M6H. I DM'd you and haven't gotten an answer for an hour. Now I'm paying $40 per 10gig for hotspot data because the wifi I'M ALREADY PAYING FOR isn't working.

  • assyrianehngel
    Lorenza S (@assyrianehngel) reported

    @Rogers I’ll dm you now. We’re being very nice to the Rogers rep on the phone but he is getting nowhere with the techs to come and fix it.

  • RyanBonnar
    Ryan Bonnar (@RyanBonnar) reported

    @RogersHelps second day in a row Rogers internet not working for hours in my area. I need a discount for March on the service you’re not providing, especially after my charges went up