Rogers outages and service status in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, and Richmond.

City	Problem Type	Report Time
Burnaby	Internet	16 hours ago
Vancouver	Total Blackout	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  JESSICA💋 (@keeponsmilingu) reported 1 minute ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  RuthlessBC (@RuthlessBC) reported 2 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Patrick Pemberton (@P2_602FM) reported 4 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Jessy (@CoachDhillon) reported 8 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Jody Vance (@jodyvance) reported 11 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Patty Friesen (@FriesenPatty) reported 22 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Kevin (@604kev) reported 26 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Joel Preszcator (@jpresz) reported 28 minutes ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Jess (@jessicayhkim) reported 30 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Riaz Meghji (@RiazMeghji) reported 30 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  #IndianStatus531 (@BlueCedarAngel) reported 35 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Marian S. (@MarianRLS1985) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  David Finnis 🚴 (@ilovethearts) reported 43 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Tom Alexander (@_TJAlexander) reported 44 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Sia Adjudani (@Sia_Adjudani) reported 47 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Vasily Podgoalzin (@Rparmarr89) reported 48 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  b i a ☆ (@biayvr) reported 53 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Kiefer Abram (@kikithekrakra99) reported 57 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  crankin (@rankinacameron) reported 58 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  Cameron Williams (@Wasgo) reported 60 minutes ago from Vancouver, British Columbia

  @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ege Peskircioglu (@egepesk) reported 5 minutes ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  Terry Murphy (@tyjac2) reported 9 minutes ago

  @RogersHelps You can’t get an answer from Roger’s no matter what time of day but they happily take your money for services that are down way to often

• 
  Bob Duncan (@BobDuncan9751) reported 10 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  quaffer (@quaffer) reported 13 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  BNKB (@banknotekb) reported 14 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 14 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Daniel Grice, JD, BA. (Mr) (@dan_grice) reported 16 minutes ago

  @princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.

• 
  YesavageIsKing (@XDUB1007) reported 18 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  Good Takes Only (@SmokesIndoors) reported 18 minutes ago

  I'm only going to tell you this once @Rogers @Sportsnet I'm 1/2 the price of Kevin Besika, 1/8 as good looking tho, but damnit I'll be 4x entertaining. People will tune in every week to ask 'Whats this idiot going to say this week, how's he gonna back himself into a corner'

• 
  BonBon (@barrie_bon30191) reported 24 minutes ago

  @JayGenXer @Rogers @Rogers sucks