Rogers

Rogers Outage Report in Vancouver, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5S, V6B, V5K, V6J and V6G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 11/30/2025 02:40

November 30: Problems at Rogers

Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Delta, North Vancouver, Richmond, Burnaby and New Westminster.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • misslocs Leah (@misslocs) reported

    @RogersHelps Any word on Internet/cable outtages at Bathurst/Tichester? We've done all of the troubleshooting but nothing. Help please.

  • ArunVyakaranam Arun 🇨🇦 #TripleVaxed! (@ArunVyakaranam) reported

    Rogers home internet down in Brampton near Sheridan College area since 4pm today #rogersinternetdown @Rogers

  • vindrew2 lucy w (@vindrew2) reported

    @RogersHelps received the SIM card in mail that’s been cancelled. How do I send it back? Tried to call and been on hold for over 30 mins, no one answered. Pls help!

  • estamand Eric St. Amand (@estamand) reported

    Hey @RogersHelps @Rogers why have i needed to speak to 10 agents, 5 times to the validation team and yet no one seems to able to process my upgrade to ignite tv and internet? How can i get a hold of someone from the management team to help?

  • rajeevs69237738 rajeev saini (@rajeevs69237738) reported

    @Rogers Wrong SALES tactics used by Rogers they moved me from Bell saying that technician bring wifi extender and it is free of cost. Tech advised to call sales, sales told me technical support can provide. After inst. TS says it cost monthly charges. I m going in circles.

  • PMan71 Pete H (@PMan71) reported

    @RogersHelps was just Chromecasting ignite app without issue and then it stopped. Tried again with multiple devices and all receive same message Error "TVApp-00115". No problem casting other streaming services. Is there a Rogers issue affecting this for all right now or just me?

  • HeyCallMeAri Ari (@HeyCallMeAri) reported

    @RogersHelps honest question. Do you guys not take line repair seriously if they come from a third party provider? Had the same issue three times, three times Rogers tech comes and says nah all good, problem persists. Like if I were a rogers customer would it hey fixed?

  • TommyboytpTom Wear a mask, *******🇨🇦 (@TommyboytpTom) reported

    @RogersHelps Can you please explain to me why my bill went up$35 this past month, with no change in service?

  • AXCWhale 🐳 (@AXCWhale) reported

    @RogersHelps I am sick and tired of this ****. I’ve spent 7 days of my life on hold and I’ve boughten every new box you sell me and even bought the extenders. Screw your toll free # send me a real persons phone number if you want any chance of salvaging me as a customer. Truly brutal

  • AthulMa47972743 Athul Mathew (@AthulMa47972743) reported

    @Rogers home internet is down! No supprt available!