Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Vancouver, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 8, 2:23 AM EDT.
- Internet (61%)
- Wi-fi (17%)
- TV (12%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V6Z , V5T , V5V , V6K and V5S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 15 hours ago |
|
Burnaby
|
Wi-fi | 15 hours ago |
|
Vancouver
|
Internet | 16 hours ago |
|
Vancouver
|
Internet | 16 hours ago |
|
Vancouver
|
17 hours ago | |
|
Vancouver
|
Internet | 20 hours ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Sure have. I even spent 2hrs on Sun for help. Got a vmail yesterday that my TV was fixed. Not sure why I got that since it isn't the issue. NO ONE is helping me. I am beyond frustrated with you guys.
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nothing but volcanic vipers (@MooCowRawrz) reported@RogersHelps Nope just a cable package it could be the cable provider but tsn works fine Sportsnet app is just garbage Web browser works fine CTV works fine all love sports except sportsnet
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Pea’s Pod🇨🇦🏴 (@peaspod23) reported@Rogers Customer service is ridiculous! I’ve been waiting for over 3 hours as we have had no service for 2 days now, yet your website states no outages! Yes bill is paid, whole building out and nothing is being done! Give me one reason why I should switch internet providers?
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Canadian Bacon 🇨🇦 (@oneactioncat) reported@Canucks @Rogers Of course the fking leafs get #1 **** the nhl & **** the cfl for their asinine changes.
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Aurora Bullealis (@aurorabullealis) reported@Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.
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Vinny J (@BanditVinny) reported@Canucks @Rogers The luck of this team is dog ****. Why do I even bother any more. We needed that number one.
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps even after raising the complaint & following up with ur team endlessly, I’m forced to pay $160 bill for service which was way unstable & network. I will pay my outstanding bill & port out my number. It seems that Rogers doesn’t care about loyalty & repeat business.
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Chanderkumar (@ChanderkumarY) reported@RogersHelps Actually 296 gb but I am complaining at network aid hope it would be resolved and looked into
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J (@Jball1717) reported@RogersHelps You know Eric, I have called that number multiple times and not one person knows how to fix my issue. So this is not helpful at all. Absolutely brutal company
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High_5_Brady (@Jimbb5022) reported@RogersHelps .. virtually no acknowledgment of the seriousness of my concerns and no genuine effort toward resolution. The lack of responsiveness, transparency, and follow-through has been frustrating and unacceptable, particularly from a department that is supposed to represent