Rogers

Rogers Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5K, V5N, V6B, V6J, V5M and V5X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 12/10/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • stuffapproved Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • JayGarfs Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • heyericm Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • jodyvance Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • RiazMeghji Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • Abearinger Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • biayvr b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • JCog88 Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • alwaysbeforever foreveryoung 🇨🇦 (@alwaysbeforever) reported

    @RogersHelps I can't believe how disgusting your Rogers On The Go customer service is. The person wouldn't even wait 5 min. to deliver my phone (they were late) and told me when they called they had other customers that were waiting. Really I'm not a customer?

  • ParamSandhu Param Sandhu (@ParamSandhu) reported

    @RogersHelps Got Ignite TV.. paid extra to have techs come install who said CH's will start working in a few hrs. Didnt work the next morning called tech support, was told the 'work order' was left open. Said CH's will start working in 30mins. 12 hours been on hold for 45mins...

  • theprinceblanco Mark Matthews (@theprinceblanco) reported

    @RogersHelps And it’s out again, fourth time today. This is terrible service.

  • ThePickleicious Iain (@ThePickleicious) reported

    After fighting with @rogers for months and months to fix my internet, they finally did. Too bad the fix only lasted 4 weeks.

  • M32872807 M (@M32872807) reported

    @RogersHelps @velcomcom @velcom internet has been down in Oshawa since 8am yesterday. Completely unacceptable. Then Rogers passes off the blame to your ISP when Rogers owns all the infrastructure!! Like can we get a sliver of information? I've lost 2 days of pay.

  • MuneebAhsanMian Muneeb Ahsan Mian (@MuneebAhsanMian) reported

    @Rogers quite possibly the worst customer service standards I have ever experienced. #rogers does not commit to what they offer #stayaway

  • mahm0101 Toronto (@mahm0101) reported

    @Rogers I live in Brantford, west Brant. Seems like Roger's isnt capable of providing internet. Called tech support several times and despite having a technician come to my home, I'm still forced to connect to the internet through my Bell Cellphone because Roger's internet doesn't work

  • mahm0101 Toronto (@mahm0101) reported

    @RogersHelps @matt0126matt @heathavoid I live in Brantford, west Brant. Seems like Roger's isnt capable of providing internet. Called tech support several times and despite having a technician come to my home, I'm still forced to connect to the internet through my Bell Cellphone because Roger's internet doesn't work

  • kjames_2001 Ken James (@kjames_2001) reported

    @RogersBiz What about Rogers, @Bell and @Telus make a concerted effort to make sure the entirety of major highways like the 1, 3, 5, 16 and 97 all have continuous service in BC? Too many dead spots to count on these major transportation routes.

  • viannazan Vianna Zanuldin (@viannazan) reported

    @RogersHelps how is it possible that 2 technicians came out today - 1 for the neighbourhood & 1 for me AND internet has gone down again.