Rogers

Rogers Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5K, V5N, V5M, V5V, V6B and V6J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 12/14/2025 22:20

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KPJo Patrick Joseph (@KPJo) reported

    Jeez, that @Rogers @Sportsnet App on my #AppleTV is absolute crap! - Crashes every 5 minutes - sound out of sync (play by play during commercial) -video quality fluctuates randomly between HD and LDTV - Freezes Can’t believe I have to pay for this garbage C’man!

  • exquisitecloth Caspianpearl (@exquisitecloth) reported

    @RogersHelps is there an outage within M4v2h4? Internet and cable down— rebooted but still no

  • FnuAkshay Fnu Akshay (@FnuAkshay) reported

    @RogersBiz @RogersHelps - I got an email with setting up line for $50 for 15GB’s infinite and I was on call for more than an hour to setup two lines yesterday and i was under impression everything is done. Received only one sim and service fee was charged which was not informed

  • Pink_Scrubs Pink Scrubs, BScN RN (@Pink_Scrubs) reported

    Hey @Rogers , shout-out to Gabriel at St.Laurent Mall in Ottawa. This MVP chased me down in the mall to return my ID and credit card! And he was super accommodating with my Service Dog. This guy is your Employee of The Month!

  • hairball97 Hairball (@hairball97) reported

    @AbdulBCRT @Sportsnet @RogersHelps It's been $150 a year for awhile now, there's not much I watch on TSN so I can live with just SN, unfortunately it's complete garbage at the moment.

  • DavidAdade_ 8💛24💜 (@DavidAdade_) reported

    @RogersHelps On the phone with a service rep and they’re telling me I’ll be without internet for the next 2 hours. This is absolutely terrible. Gonna start shopping around for another service provider in my area

  • _Brantone B-rantone (@_Brantone) reported

    Apparently @Sportsnet and @Rogers method of "Live Support Chat" is to just let the person sit there and hope they five up. @RogersHelps do you? So you really "help"? 🙄

  • Kess2000 Linda Kessler (@Kess2000) reported

    @CookingQuidnunc @RogersHelps Big outage in my area too

  • sab31nyi Sab (@sab31nyi) reported

    @RogersHelps Is there something wrong with Roger's login for @Sportsnet app ? I'm able to watch on my phone but cannot launch on my firestick app. Rogers won't accept my proper password at login page. #Frustrated

  • gfliverpool9966 The G.F. Liverpool™© (@gfliverpool9966) reported from Winnipeg, Manitoba

    @RogersHelps I don’t know what is happening on the network but it is taking 4 minutes to send a MMS text from my phone. It’s 2021!!!