Rogers outages and service status in Vancouver, British Columbia

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Rogers generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 22, 10:00 PM EDT.

Internet (57%)
Wi-fi (17%)
TV (13%)
Total Blackout (6%)
E-mail (4%)
Phone (2%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V6B , V5V , V5R , V5P , V5K , V6J and V5T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	TV	2 days ago
Vancouver	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

b i a ☆ (@biayvr) reported 2 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Brandon Crowe *Burner (@BrandonCrowe97) reported 8 minutes ago from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
Bryan Cogan (@StampieRuns) reported 10 minutes ago from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
David Finnis 🚴 (@ilovethearts) reported 11 minutes ago from Vancouver, British Columbia
I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
crankin (@rankinacameron) reported 12 minutes ago from Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
CodeRed333 (@3Code3Red3) reported 17 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
CodeRed333 (@3Code3Red3) reported 20 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
RuthlessBC (@RuthlessBC) reported 27 minutes ago from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
Matt Bishop (@MattBishopL3) reported 28 minutes ago from North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Kiefer Abram (@kikithekrakra99) reported 34 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Matt Evans (@Thatmattevans) reported 35 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
Jua (@juadog) reported 36 minutes ago from Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
Trevor (@EastvanTrev) reported 38 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 44 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Sheila Morissette (@sheilamoris) reported 48 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
Marian S. (@MarianRLS1985) reported 52 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Benny Yau (@MrBennyYau) reported 55 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Ronald Swizzler (@stuffapproved) reported 55 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 57 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
Alli Bearinger 🇨🇦 (@Abearinger) reported 57 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

danishh (@thereal_danishh) reported 3 minutes ago
@RogersHelps cable Internet and mobile data down in South Ottawa. Outage map shows nothing. Thankfully my work phone is Bell so I can send this message. Any ETA on service resumption?
BrianM (@briangm11) reported 3 minutes ago
@RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.
Adam Lisk (@AdamLisk) reported 13 minutes ago
@RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)
Eleanor (@eleanorpattern) reported 15 minutes ago
@RogersHelps Messaging on behalf of my 90 year old great Auntie, her TV service has been down since this morning. Scarborough, On area. Any idea when services will be back up? Shes very concerned about missing Dateline!
Justin Jaster (@justin_jaster) reported 17 minutes ago
@RogersHelps I have yet to hear back from you after providing proof (images). Also, rogers is no longer taking calls due to call volume. Please don't tell me this is a localized problem when it isn't. I also want my lost productivity time compensated
Anthony (@AnthonyDevPub) reported 20 minutes ago
@Rogers STOP WITH THE FRICKIN TORNADO WARNINGS EVERY 30 SECONDS. THESE TELL ME NOTHING ABOUT WHERE THE STUPID THING ACTUALLY IS. UNTIL YOU START WITH REAL WARNINGS LEAVE ME ALONE
David "Stargate Genius Leader" Hewlett (@dhewlett) reported 26 minutes ago
Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!
🇨🇦 Peter 🇨🇦 (@peter101s) reported 29 minutes ago
@RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.
Jonas (@milkmansomilky) reported 31 minutes ago
@MapleLeafs @Rogers ‘Prairie boy mentality’ god damn it theyre taking chase reid
Mike Assad (@mikeassad77) reported 31 minutes ago
@tobi @Rogers That’s been bugging me for a while. I gave up trying to contact support. What a joke of a company.