1. Home
  2. Companies
  3. Rogers
  4. Vancouver
Rogers

Rogers outages and service status in Vancouver, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 1:14 AM EDT.
  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6J , V5W , V5V , V5S and V6A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Rogers

Rogers is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 6 hours ago
Burnaby Internet 22 hours ago
Vancouver TV 1 day ago
Vancouver Phone 2 days ago
New Westminster Internet 3 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Burnaby

2 recent signals

22 hours ago
New Westminster

1 recent signals

3 days ago
North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • McnuggetPeople
    Juice and Milk Hot Dogs for All. Boes Believe It (@McnuggetPeople) reported

    @nucksiceman @Rogers Always. I'm a glutton for sleep deprivation. I still hate it's Rogers who owns the broadcasting rights because **** them.

  • fan_canadian97
    Canadian fan (@fan_canadian97) reported

    @BluelineBardown @Rogers Telus is terrible

  • MGJSherlock
    RainyDayKarma (@MGJSherlock) reported

    @MichelleRempel @Rogers Got sent an email today wanting me to come back (ditched them when shaw was taken over and fees went up exponentially) . Never have received my refund on returned equipment.

  • df_sacks
    Andrew McLeod 🇨🇦 (@df_sacks) reported

    I will do everything I can to avoid anything @Rogers after today’s announcement about the Fan @Fan960Steinberg @Fan960Wills . Just horrible.

  • hmcarneiro
    Henrique Carneiro (@hmcarneiro) reported

    @RyanNPike For @Rogers and @Sportsnet Canadian sports come down to the east of Canada, mainly Toronto teams. This is even worse coming after the news of Rogers buying the rest of MLSE. Just Brutal

  • mvancfc34
    Matthew 🇨🇦🇵🇹 (@mvancfc34) reported

    **** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better

  • heartbrk20gal
    Jessica (@heartbrk20gal) reported

    @RogersHelps can you help with with save and return? I need to return my phone - I already have the new device.

  • JMedd19
    Julian Medd (@JMedd19) reported

    **** @Rogers and @Bell cancelling my services and never coming back

  • irhythmsehgal
    Rhythm (@irhythmsehgal) reported

    @RogersHelps These poeple are calling random people using my caller ID and I’m getting random unwanted calls. If that continues, unfortunately I’ll have to discontinue the services with you guys. I’ve tried to reach out to customer care via call multiple times but got no response.

  • albertahun36045
    Alberta First (@albertahun36045) reported

    @EricFrancis **** @Rogers and @Sportsnet canceled 4 phones and my subscription. Off the Bell and will get the NHL network for Flames. Typical hate for the West from a company who only cares about Toronto.