Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 11:09 PM EDT.
- Internet (72%)
- Wi-fi (9%)
- Total Blackout (6%)
- Phone (6%)
- E-mail (4%)
- TV (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5W , V5R , V6B , V6S , V5N and V6J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Total Blackout | 7 hours ago |
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Vancouver
|
Phone | 18 hours ago |
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Vancouver
|
Internet | 1 day ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 3 days ago |
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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CD (@Denos1118) reportedBeing in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.
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Reptoid - Independent Content Creator (@reptoid27) reported@RogersHelps No "special technical thing for the disabled" can FIX Alex's brain. Alex also then added "You NEED to work WITH us"! What a JERK! He has NO CALL BACK NUMBER, and expects disabled people to wait ON HOLD FOR AN HOUR just to say "Yes that's OK". Abusive!
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Priest of Syrinx (@GeorgeSHyde) reported@Rogers Houston I have a problem with you billing please look into your problem and fix it thanks , /DM me when your issue is resoled thank you. no this is not a drill please escalate your problem with communicating with your customers thank you
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Angela Mason (she/her) (@_AngelaMason) reported@Rogers Rogers-Shaw internet is down in Vancouver. The chat function is useless for reporting it.
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Dan Smith (@DmanSmith) reported@Rogers My Internet keeps dropping off and coming back on again but your site says there are no issues in my area. Springbrook - Central Alberta.
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Medeiros M (@Medeiro34452245) reported@RogersHelps Everything is fine, it's your techs who don't know if they are doing, I live in the car Longwood area nothing wrong with the building it has something to do with your network, if you don't fix it soon I am cancelling rogers and going with bell
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John Tucci (@john_tucci) reported@RogersHelps I should have never switched from Bell Fibe. Sometimes it’s not worth saving a few bucks to get an inferior product. The salesperson that came to my door assured me that Rogers had upgraded their product. Obviously that’s bull$hit
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Matthew Johnson (@McJohnson922) reported@RogersHelps @jayjimshier Hey, that's really stupid you know. Maybe be better at this.
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Jamie Mitchell (@realJ_Mitchell) reported@RogersHelps I’ve been trying to cancel my service since the start of the month. Impossible to do when no one picks up OR the system hangs up on me. And I can’t cancel in your stores.
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Jay (@TheHeartPlumber) reported@patersonjeff @JayJanower @Rogers I’m very sorry, Jeff. Your post didn’t specify. It took me months to find someone within Rogers to help me cancel my Mom’s Rogers account after she passed. It was terribly frustrating. To boot, they wanted to charge me $1200 for the balance remaining for her iPhone. #F-Rogers