Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 8, 1:14 AM EDT.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6J , V5W , V5V , V5S and V6A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Rogers
Rogers is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 hours ago |
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Internet | 22 hours ago |
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TV | 1 day ago |
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Phone | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Juice and Milk Hot Dogs for All. Boes Believe It (@McnuggetPeople) reported@nucksiceman @Rogers Always. I'm a glutton for sleep deprivation. I still hate it's Rogers who owns the broadcasting rights because **** them.
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Canadian fan (@fan_canadian97) reported@BluelineBardown @Rogers Telus is terrible
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RainyDayKarma (@MGJSherlock) reported@MichelleRempel @Rogers Got sent an email today wanting me to come back (ditched them when shaw was taken over and fees went up exponentially) . Never have received my refund on returned equipment.
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Andrew McLeod 🇨🇦 (@df_sacks) reportedI will do everything I can to avoid anything @Rogers after today’s announcement about the Fan @Fan960Steinberg @Fan960Wills . Just horrible.
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Henrique Carneiro (@hmcarneiro) reported@RyanNPike For @Rogers and @Sportsnet Canadian sports come down to the east of Canada, mainly Toronto teams. This is even worse coming after the news of Rogers buying the rest of MLSE. Just Brutal
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Matthew 🇨🇦🇵🇹 (@mvancfc34) reported**** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better
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Jessica (@heartbrk20gal) reported@RogersHelps can you help with with save and return? I need to return my phone - I already have the new device.
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Julian Medd (@JMedd19) reported**** @Rogers and @Bell cancelling my services and never coming back
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Rhythm (@irhythmsehgal) reported@RogersHelps These poeple are calling random people using my caller ID and I’m getting random unwanted calls. If that continues, unfortunately I’ll have to discontinue the services with you guys. I’ve tried to reach out to customer care via call multiple times but got no response.
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Alberta First (@albertahun36045) reported@EricFrancis **** @Rogers and @Sportsnet canceled 4 phones and my subscription. Off the Bell and will get the NHL network for Flames. Typical hate for the West from a company who only cares about Toronto.