Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 30, 4:24 PM EDT.
- Internet (67%)
- Wi-fi (12%)
- Total Blackout (7%)
- TV (7%)
- Phone (7%)
- E-mail (1%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V6B , V5T , V5R , V5W , V5S , V5P and V6S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 hour ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Internet | 3 hours ago |
|
Vancouver
|
Wi-fi | 6 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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John (@Jumbotronys) reported@len_rocks @Rogers Their CS is a real travesty of a maze. I can't count how many times I've had to verify my identity with random security codes just to be put with a new CS agent where I have to spend another 10 mins re-explaining the problem. And then in the end they don't fix it and I wasted hrs
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H_Maurya (@MauryaHarkesh) reportedHi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps
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Shawna R (@shawna_r80) reported@RogersHelps Since changing my plan, I’ve experienced intermittent delays receiving SMS messages on my line and other lines on my account. Please check for any provisioning issues related to the plan change and, if needed, escalate for further investigation.
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BlindLiberalism (@BlindLiberalism) reported@RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.
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Rick Jenson (@bigdogbronco1) reported@SportsnetPR **** @Sportsnet and @rogers, greedy *****
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OttawaKevin (@OttawaKevin613) reported@Rogers after 4 phones calls, 3 hang ups, and an hour and a half on hold, by way of this tweet, i am informing you that i will be moving and all services must be canceled. You will figured out who this is once you have a Kevin in Ottawa no longer paying the bill. Thank you for your attention to this matter.
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🎃 HoJam 🎃 (@HoJam23) reported@CanadasLeafs @Rogers i tried to cancel my rogers 3 years ago. they played tag with me for days on the phone. I'd wait 60-120 minuntes... spoeak to someone for 2 minutes and they would always say "this isn't my dept. let me transfer you". this went on for 4 days, over 24 hours total of wait time
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Greg Richardson (@Captain23222) reported@RogersHelps Actually I managed to get that fixed but now I need to transfer my old account's outstanding credit to my new account. Can you help?
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djlennywhelan (@djlennywhelan) reported@CanadasLeafs @Rogers They’re ******* atrocious. Sat on hold for an hour yesterday to address an internet issue, no one ever picked up. It’s bullshit….
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HeartPatientWaiting🦮 (@HeartPatient105) reported@LoveMy7Wood @Rogers @RogersHelps Tried the online chat with Brother Printers and they were useless. Certain types of support needed to be provided in different manners. Glad Rogers could help you. I had to dump them for lack of coverage in rural Alberta.