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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Vancouver, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 25, 11:47 PM EDT.
  • 71% Internet (71%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 4% TV (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Vancouver come from postal codes V6B , V5Z , V5T , V5W , V5R , V5S , V5P and V6S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver TV 16 hours ago
Vancouver Wi-fi 16 hours ago
Vancouver Internet 16 hours ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago

Community Discussion

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dogfishent
    Dogfish Enterprises (@dogfishent) reported

    @Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.

  • Gruesome3
    Jay Belliveau (@Gruesome3) reported

    @Talon_Jenkins94 @Rogers @NHL Where can I watch my teams in Canada without sportsnet? It sucks. It freezes all the time or just stops working. Not worth the price at all!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Hey @Rogers, since @koodo has decided to start outright gouging me after 18 years of loyalty, they are about to lose a customer. What kind of deal can I get if I move all SIX of my phone lines AND my tablet line over to you guys? I've had enough of being gouged.

  • savemilkweed
    Monarch Butterfly (@savemilkweed) reported

    @Rogers I can’t reach anyone at Rogers… you used to have wonderful service but now there is honestly no way to reach a human being even after 20 years of being a customer- but hey, if I worked for you and needed to return equipment, there’s an option for how I should do that

  • JenFrYrEyesOnly
    JMAK FrYrEyesOnly@yahoo.com (@JenFrYrEyesOnly) reported

    @RogersHelps I have wasted my efforts my time for hours last night and including today trying to get help for your service. Another waste of time no real action to replace what is needed & exists -Bulk #ROGERSaccounts get service !!!! @crtc why not the buildings with rogers cell towers etc??

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers This is an ongoing issue. Rogers keeps raising their costs to customers but these harmful scam calls continue unabated!!! CRTC is not requiring more intervention by media companies on this issue. They should be!!!

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps My bill was triple the amount. When I have unlimited data. I try calling Roger’s billing help, and everyday I wait on the phone for 4-5 hours and nobody ever picks up. How do you seriously do this to customers?

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @RogersHelps Next bill arrives July 15 and I am not on a bundle. Everything is regular price and the bill is insanely high. Called asking why and apparently my modem was never received and so my bundle was next applied. This was not disclosed during the initial conversation.

  • Crypto1Nomad
    Nomad Crypto (@Crypto1Nomad) reported

    @Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?

  • bryanbalcarras
    Bryan (@bryanbalcarras) reported

    @Boddy604 @Sportsnet @Rogers The app itself is terrible too.