Rogers

Rogers Outage Report in Vancouver, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Vancouver come from postal codes V5Z, V5X, V5N, V5R, V6G, V6J, V5L and V5T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 03/20/2026 14:20

March 20: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaRichmond Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CHHSenior Peter Llewellyn A CityHousing Hamilton Tenant (@CHHSenior) reported

    Anybody received a Credit to their Rogers Account for last months' outage? @RogersHelps

  • GauravKaintura1 Gaurav Kaintura (@GauravKaintura1) reported

    @Rogers down again, called coustomer service no help. No tech available. Working from home and no internet. Its time to switch from @rogers. Coustomer services refused for any help. What kind of service is this? #rogers #timetoswitchfromrogers

  • Aegg527 Canadian 🇨🇦 (@Aegg527) reported

    @Rogers @RogersHelps You guys better have A LOT of customer service reps. on standby. Expect A LOT of calls within the next 24 hours ready to cancel.

  • MACoady1 macoady (@MACoady1) reported

    When customer service exceeds expectations- lost my phone in the river Saturday. Online chat @RogersHelps that eve. New phone delivered yesterday

  • DavidBrazeau David Brazeau (@DavidBrazeau) reported

    Your internet “service” is out again @Rogers for the 2nd time in 5 days in Whitby. Fix it please.

  • BMC604 Brendan (@BMC604) reported

    Hey @RogersHelps what's the deal...I never left Canada and have roaming turned off on my phone. Why did I get roaming charges on my last bill.

  • CAngiePerezR Angie Perez (@CAngiePerezR) reported

    @RogersHelps I want my internet restored and make sure this doesn't happen again and ensure there is enough competition to keep u guys on track cause obviously u don't give a damn for Ur costumers and Ur services, and infrastructure that we paid with our tsxes

  • That_Guy_Negus Negus Needs To Refocus (@That_Guy_Negus) reported

    You are literally the worst internet provider I’ve ever seen @Rogers! Why is my internet out. On today of all ******* days!

  • HareBlix Hare Blix (@HareBlix) reported

    Stream cancelled. You can blame @Rogers for it again. Upload is tanking and I contacted support, and they couldn't do anything other then send a tech out tomorrow. Couldn't even tell me what was wrong. I guess I only have myself to blame for sticking with them...

  • chuckallen22 Chuck Allen (@chuckallen22) reported

    Hey @Rogers u lost a 30+ year customer because of ur incredibly poor customer service. Well done. 7 days to get a service person to remove a tech issue. Bell is out in 2 days @EdwardSRogers