Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5T, V5R, V5K, V5N, V6J, V5X and V5P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
-
Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Claudio Fanuzzi
(@claudsfanuzzi) reported
Hey guys. Just a heads up. @RogersHelps expects senior citizens to sit on hold for over an hour just to be hung up on to cancel a line. Even when your an authorized user on the account they will not assist you unless you wait for someone to finally answer your call. Day 4 of this
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Shay
(@shayfly_) reported
@RogersHelps That’s the problem no chat agent ever available and sat on hold on phone for 33 min now. All for stickers this is insane
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Tara Oram
(@TaraOram) reported
@Rogers What’s with your customer service? How many customers will you guys continue to disappoint with your “technical issues”? You want us to pay a full bill, for intermittent service.
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Dave Wood 🇨🇦
(@DaveWoodX) reported
You know @Rogers, I pay you (a lot) for 24x7 Internet. Not 23x7. But my service goes offline nearly daily just after 2am. Usually it’s back on by 3am, but apparently not today (still offline). Why must the service go down like clockwork at such a prime hour?
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Claudio Fanuzzi
(@claudsfanuzzi) reported
@RogersHelps You’re not here to help. He just called in told there was no wait for the cancellation dept and has now been on hold for 20 mins to speak to someone so please save me the we are here to help talk. My father is 65 and doesn’t use either platform so what do you suggest ?
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Benji🖤
(@BenjiFrmVp) reported
@Rogers can u fix the service in my area my internet keeps cutting in and out and ive been retarting my modem all day
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Marie C.
(@MarieCee88) reported
@RogersHelps Does NOT help their customers at all! Still #rogerstechsupport #rogerscustomerservice #worstprovider @RogersBiz
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Omer Yesil
(@omeryesil) reported
Another #unhappy @rogers #customer ,Cont. I have not received any email or call saying the phone is ready to be pickedup. At least send an email that your order will be cancelled if not picked up. Seriously thinking to switch to another company
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Omer Yesil
(@omeryesil) reported
Another #unhappy @rogers #customer. Upgrading phone with ex-pickup, supposed to be 3-5 days would be receiving an email, didn't not. Called Rogers on 18th, the device was not ready. Today got an email, the order cancelled 'cause it wasn't pickedup (check 2nd)
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David
(@DavidTucciarone) reported
@RogersHelps I am facing huge connections issued and total drops from the brand new router in the Square One Mississauga area. Others in my building reporting the same issue. Any ideas?