Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5X, V5N, V6J, V5S, V5K, V6G and V5L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DD
(@d_dain) reported
Yet another complete @Rogers outage - cable TV, Internet and home phone lines. Mid-town Toronto. Lasts for over an hour.
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memDesigns
(@memdesigns) reported
@RogersHelps if I don't hear that you are taking the constant outages on my street seriously, and fixing this, by the end of today, I will be a FORMER Roger's customer along with all neighbors! This is ridiculous.
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account)
(@big_fan2019) reported
@takeETSalert we need better cell service in underground LRT stations I’m with @RogersHelps and I never have cell service in underground stations
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Rob120681
(@Rob1206811) reported
@AreOhEssEyeEe @Rogers I had a similar problem with Bell a few years ago, only it was internet service. They kept trying to bill me for service a couple months after I had it disconnected. It took 2 years and me finally saying enough. I removed all Bell services immediately and will not use them ever.
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Cadence
(@Cadee_elizabeth) reported
@RogersHelps just spent six hours on hold with Rogers,to be mouthed off by the worker because SHE forgot to ask if I wanted to port a number, then I was told I had to pay an activation fee so I said I wanted to cancel and she responded with “oh my god are you joking me rn”
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Ferry
(@iamferryxo) reported
Yes, getting @Bell soon! See you never again @Rogers but please send me the money you owe us and stop charging us for **** we don't have. Thanks.
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Faye Hickey
(@fhickey22) reported
@Rogers Ignite hardware arrived Friday-been trying to set up internet since then. Had a tech in for over 3 hours yesterday. He left. No internet. Just now - "it will be +24 hours until issues are resolved" 4 days,no service! Not off to a great start for this 1st time customer.
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Jerry Stamp
(@JerryJStamp) reported
The @Rogers "wrapped in red event" commercial is the most annoying commercial ever. I want to go out of my way to not support Rogers because of it.
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Canpatriot
(@canpatriot_) reported
@AreOhEssEyeEe @SDTheManTheMyth @Rogers $500 bill from them a few years ago on an account that was already cancelled. Many hours on the phone, never resolved issue, they just sent it straight to collections. Refused to pay due to how ridiculous their claim was.
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Sue Luft
(@luftse) reported
@RogersHelps I have sent DM to RogersHelps but not getting anywhere. We have had an ongoing issue, over a month with the cable at my Mom's house. She's got a legacy Cable TV service and as she's 90 she does not want anything more than that. I need someone to contact me ASAP!