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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 8:39 PM EDT.
  • 69% Internet (69%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6B , V6J , V5W , V5V and V5S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago
Burnaby Internet 4 days ago
Vancouver TV 4 days ago

Nearby cities with recent reports

Burnaby

1 recent signals

4 days ago
New Westminster

1 recent signals

5 days ago
North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Gam3rc4m
    Cam (@Gam3rc4m) reported

    @JD_Aust4005 @SatiarShah @Rogers I was listening live to news1130 on my way to a work site yesterday and then they randomly changed to a "talk show" mentioning it was Free For All Friday. On a Tuesday. I had no idea until after my work day that they shut everything down right at that time. Travesty!

  • Wenddy1234
    Wenddy 1 #Complex Patients🥺 (@Wenddy1234) reported

    @RogersHelps Elderly Mother trying to reach Roger’s customer support as had been scammed by phone by someone impersonating Roger’s. All her personal information had to be changed due to the fraud.

  • reprinted3D
    re:printed 3D (@reprinted3D) reported

    @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

  • SLINGN_THE_COUV
    SHAUN T. CARSON (@SLINGN_THE_COUV) reported

    I trust there was some exec support @Rogers to NOT take away from the public/customers today 👏. The execs that benefited 💰 & bonus, PROVE how backward the model is; Shareholder wealth being the priority NOT service delivery. @BCAA is the opposite and THE service delivery model that prioritizes service over profitability. Membership based/owned. SAD SAD DAY. #bluejays next?

  • ___MSF
    Mo (@___MSF) reported

    @Rogers is actually the worst!!!! They don’t help you with anything at all

  • drsmk0
    The Sad Canuck (@drsmk0) reported

    @Rogers I’ve never canceled a subscription so fast. I’d rather illegally stream games than give my money to a garbage corporation. **** Toronto. **** Rogers. **** Sportsnet. All you guys did was piss off the West. I hope everyone follows my lead and cancels their subscription. Garbage

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @Rogers so frustrated with the ongoing issues I have experienced with your customer service and home monitoring system. For the third time I have spent an extended period on hold—this time for over an hour and a half—without being able to reach a representative.

  • james_seo03
    James Seo (@james_seo03) reported

    @UniforTheUnion @Rogers Will never do business with Rogers. Ever again.

  • sedmak_daniel
    DANIEL Sedmak (@sedmak_daniel) reported

    @RogersHelps @tanyalsweet Internets been down 2 days no update or any help from Shaw/rogers @RogersHelps you suck!!!

  • Canhistoryrules
    Ben (@Canhistoryrules) reported

    @teapot_toff @Rogers I have no problem with being upset over fees and costs. It’s way too high and competition would be great. Sadly AM radio is dying in Canada and globally. I’ve seen more people saying they are upset on this platform than actually listening to the stations.