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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 8:32 PM EDT.
  • 70% Internet (70%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V6B , V5R , V5T , V5W , V5S , V5P and V6S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 12 hours ago
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver TV 2 days ago
Vancouver TV 2 days ago
Vancouver Wi-fi 2 days ago

Community Discussion

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nithinliviero
    Nithin Liviero (@nithinliviero) reported

    @RogersHelps Cancellation of service. Otherwise you guys pickup fast #rogerssuck

  • CPost2020
    CPost2020 (@CPost2020) reported

    @RogersHelps After 65 minutes on hold I gave up and resorted to X. If there is that much crime in Ottawa it takes that long to even speak to someone, we have a more serious issue than most realize.

  • TheRyanP74
    RyanP (@TheRyanP74) reported

    @Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.

  • SandraMutilva
    Dr. Sandra Mutilva (@SandraMutilva) reported

    @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @RogersHelps Why so you can do nothing my bill shot up to 600 fix it now

  • Takhar77
    Sunny (@Takhar77) reported

    @ighani4 @Canucks @Rogers The current system prevents tanking from guaranteeing the top pick. A system where the high end talent automatically goes to the last placed team, simply rewards failure after failure. That should never be the case. Failure should never be the goal.

  • Goodwaaan
    Dave (@Goodwaaan) reported

    What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?

  • DanFromTheSkies
    Dan L (@DanFromTheSkies) reported

    @RogersHelps I cancelled my service.

  • dannymcgrathy
    Dan McGrath (@dannymcgrathy) reported

    @RogersHelps 2/2. When my phone is searching a network, it should find Fido, period, for LTE or 5G. No network as shown in the picture. Every day. Almost all day.

  • realskippp
    Nima Tourchian (@realskippp) reported

    @Rogers customer service is absolutely awful. Been trying to speak to someone to move my internet. 3 days I been calling and haven’t been able to connect to anyone. After holding the line for 2+ hours it disconnects. Absolutely ridiculous. Never going to renew with @Rogers again