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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around Vancouver, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 23, 6:29 PM EDT.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V5Y , V6B , V6R , V5S and V6A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

CityProblem TypeReport Time
Vancouver E-mail 2 hours ago
Vancouver Internet 2 hours ago
Vancouver Internet 5 hours ago
North Vancouver Internet 9 hours ago
Vancouver Internet 11 hours ago
Vancouver Internet 12 hours ago

Nearby cities with recent reports

North Vancouver

1 recent signals

9 hours ago
Richmond

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JHughes681
    James Hughes (@JHughes681) reported

    @ajplayzyt27 @BlueJays Doesn’t matter. Schneider is being fired tomorrow even if they had won today. Decision was already made. Sponsors actually complained to @Rogers and this cannot be ignored. Hopefully they fire David Popkins as well. Worst hitting coach in baseball and it’s not even close.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers oh stayed up for 15 mins ... 1 week of this issue and not even attempt to reach out ... really poor customer service

  • SirMemee
    Sir Meme (@SirMemee) reported

    @Rogers @Sportsnet needs our $ to survive but they know people won’t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.

  • Innes_lifestyle
    Chris (@Innes_lifestyle) reported

    @RogersHelps @nestapendragon This is ridiculous. If your tech cut the lines, he can easily splice them. You can not damage service and simply leave it. I, as the lead telecom tech for a major city, would never conduct myself with this egregious level of unprofessionalism. How low can you go Rogers?

  • CurtisMart32873
    Curtis Martin (@CurtisMart32873) reported

    @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better

  • Minty1337391
    Minty (@Minty1337391) reported

    @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕

  • abhigup2009
    Abhishek Gupta (@abhigup2009) reported

    @Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace

  • digitech777
    Digitech (@digitech777) reported

    @Rogers your customer service wait time sucks 😒

  • bottycount84
    Jake Durango (@bottycount84) reported

    @Sportsnet your product (app, channels,etc) is garbage. I can’t believe you can somehow justify this pricing for such an awful service/product. Turns out hockey isn’t only expensive to play anymore but thanks to @Rogers you can’t even enjoy it at home. #HNIC

  • lakelikeglass19
    Ryan A (@lakelikeglass19) reported

    @RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.