Rogers Outage Report in Vancouver, British Columbia
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If you are having issues, please submit a report below.
The latest reports from users having issues in Vancouver come from postal codes V5Z, V5X, V5N, V5R, V6G, V6J, V5L and V5T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
||
| Richmond |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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psilomonger
(@onetoomanysalt1) reported
Rogershelps my internet is down please respond
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Tanya MacLeod
(@TanyaMacLeod) reported
@RogersHelps please check the Oshawa area for an outage. The wifi keeps dropping every 15-20 minutes. It’s very annoying. Been happening all day!!!
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Double Waved Yellow 🏁
(@DblWavedYellow) reported
@RogersHelps I flipped over to NYR during that. But it's really really choppy right now. Uninstalled and reinstalled no difference (of course). It's just this game that's awful.
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🄴🄶🄶🅄
(@ohayoodesu) reported
@RogersHelps is there still an outage in Markham? I use Ring and my app says all my stuff is still offline.
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Antii Maskvaxx
(@AMaskvaxx) reported
@RogersHelps NOTHING HERE ADDRESSES STRATHROY NOR ARE THERE UPDATES. I’M SORRY, BUT THIS IS RIDICULOUS. YOUR SO CALLED SERVICE HAS GONE SO FAR DOWNHILL AND I’M SORRY JUST DOESN’T CUT IT. YOUR SERVICE AND OPERATIONS JUST SIMPLY SUCK. I’M CALLING BELL CANADA TOMORROW MORNING. I’M DONE WITH YOU.
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Double Waved Yellow 🏁
(@DblWavedYellow) reported
@RogersHelps You're not listening. If it was a problem with the device im streaming on the commercials wouldn't be fine, the rangers and jays game would have issues too. It's just the feed on the game on 360 is weird.
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Double Waved Yellow 🏁
(@DblWavedYellow) reported
@RogersHelps Commercials seem to be fine. Live hockey does exacerbate framerate issues because you notice the lack of smoothness more. The constant camera motion too.
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Jessica Shiers-Hanley
(@TheSciLibrarian) reported
@Rogers rep lied to me about the plan I'd get in order to get my business back. Just got my bill... Was told I'd get unlimited NA calling and only got Canada wide. Can't believe I was stupid enough to give @Rogers a second chance. Learn from my mistake guys.
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Trisha R.
(@TrishaLeighR) reported
@RogersHelps we have been down in Whitby since yesterday afternoon. Any idea of when the issue may be fixed?
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Mark Goldberg
(@Mark_Goldberg) reported
@TorontoACORN 1. Speakers today were unaware 2. Your OpEd says on one hand the program is limited to 220,000 households and on the other, says only 55,000 have taken it up 3. Ignores @Rogers program Finally, City CTO said #ConnectTO was NEVER supposed to be an internet service provider