Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 9:32 PM EDT.
- Internet (70%)
- Wi-fi (11%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V5W , V6B , V5N , V6J and V5V .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 24 hours ago |
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Vancouver
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Internet | 1 day ago |
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Vancouver
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Wi-fi | 1 day ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 3 days ago |
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Telly. (@iheartTELLY) reported@RogersHelps Hi. I’ve been on hold for nearly an hour and a half and my call has yet to be answered. I require technical support to address an issue with my home internet connection.
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Kian Zachary (@kian_zac) reportedI’m telling ya @RogersHelps I’m losing patient … how long does it take to get a SIM issue fixed .. I’m not getting any updates .. nobody even bother to call to tell me of the status .. what made it worst your bloody IVR sucks … no one answer on the other end and after 2 hours of waiting it just hung up .. and it’s the same with the chat feature on your bloody web or chat … I’ve been without my phone access for almost a week now … and @HedyFry this is what we have to go through with @rogerrwireless
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ਯ (@Yuvrajsv1rk) reportedTHREAD 1/2 Hey @Rogers , I’ve been dealing with constant Wi-Fi disconnects and speed drops despite having a high-speed plan. I’ve tried calling customer service multiple times, but I’m left on hold for over an hour every time without reaching anyone.
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Kishoor Vipul (@kishoorvipul) reportedI'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers
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Vandana Bhalla (@vandana_bhalla) reported@Rogers so frustrated with the ongoing issues I have experienced with your customer service and home monitoring system. For the third time I have spent an extended period on hold—this time for over an hour and a half—without being able to reach a representative.
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Celin loves the Jets (me myself and I) 🇨🇦 (@celinalex_ru) reportedI don’t understand @Bell There TV is crap. I wish we didn’t change from @Rogers and now we are stuck with a two year contract of crappiness. Stay far away from Bell. We have to reboot PVR daily and it will only take 1-2 shows a day. #bellsucks
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Genny Guenther (@GennyGuenther) reported@RogersHelps Left again after waiting. Again no service and a useless device. I can verify the account and my phone is on the account. I need access to this
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Anne (@anelame) reported@RogersHelps We had an outage for 15h can you confirm credit will be given for that. We had no tv, internet or phone service at all
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La Jefa (@MzDaviis) reported@Rogers if you stop laying off your employees then maybe your customer service would be better waiting to talk to someone for an hour and 29 mins is OUTRAGEOUS - for a call that last 10min To make it worst the person was rude! A bunch of YAHOOS!! Get it together!
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DANIEL Sedmak (@sedmak_daniel) reported@RogersHelps @MissMapleCda Internets been down 2 days no update or any help from Shaw/rogers @RogersHelps you suck!!!