Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 28, 3:32 AM EDT.
- Internet (64%)
- Wi-fi (20%)
- TV (7%)
- Phone (5%)
- Total Blackout (3%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5P , V5T , V6Z , V5V , V6B and V5K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 37 minutes ago |
|
Burnaby
|
Internet | 8 hours ago |
|
Vancouver
|
Total Blackout | 8 hours ago |
|
Vancouver
|
Internet | 12 hours ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ????
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris P Bacon (@pozpiggy86) reported2 AM and @Rogers is STILL down... This is NOT a way to make a good impression with a new customer. It's been more than 12 hours now with no home phone, cable TV, or internet and all I hear from #Rogers is crickets... #CRTC
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Sally 😺🍸 (@balisally) reported@RogersHelps hi there! Am watching the Jays but the tv keeps pixelating. Is it me or you? I’ve reset the box and it didn’t help 😢
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Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported@Rogers WE NEED OUR SERVICE RESTORED!
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is down AGAIN in Markham!! @ROGERS 🖕
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MissFina 🇨🇦🇭🇰🇨🇳 (@Love4Spring) reported@Rogers STOP calling your customers every day from 833-430-6500. As a mobile service provider, you should know who originates these calls.
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Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported@RogersHelps @Victorie0000 What does it say that people need to reach out here! BTW time to stop asking customer to give 5 stars on every call and maybe pay attention to the Voice of Your Customer!
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DTAmerikka (@Ferreira_nszuki) reported@RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?
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Tony🐶🏒 (@TonyAnjam) reported@Rogers $110 Pro Install add-on. Lol. The dude highjacked my Xplore fibre and just re-provisioned it on the network. I'm a former cable guy and had my Cat6 already setup and just needed buddy to provision and leave. Also salesman said no fee. Robbers, I mean Rogers at it again
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Two Cent Tony 🇨🇦 (@TonyLeighton8) reported@RogersHelps You are my internet provider because you are supposed to be the best hence the high prices, yet the game I looked forward to watching kept freezing on my new 80 inch TV. You guys are the worst.
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MustangShow (@MustangShow) reported@RogersHelps #Rogers Dollar Store Internet is DOWN again in Markham on April 23rd in the middle of @NHL Playoff Overtime Games! @Rogers is a total joke! They are incapable of providing a reliable service, the only thing they are good at, is ripping off customers! 🖕