Rogers

Rogers Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5R, V5N, V5K, V6B, V5S, V6J and V5M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 12/04/2025 03:00

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, New Westminster, Richmond, Burnaby and Delta.

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City Problem Type Report Time
CanadaNorth Vancouver Total Blackout
CanadaVancouver Wi-fi
CanadaNew Westminster Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jordlager Jordan steinberg (@jordlager) reported

    @FrontRowBrad @komgryphkru @RogersHelps Brad’s here to defend the giant corporation. Brad is also a piece of ****

  • Big_Willy_23 Papa (@Big_Willy_23) reported

    @xHarveyKiddx @alex521366 @RogersHelps I mean, usually when you pay for a service and don’t get that survive compensation is due.

  • dkourt1976 Dimitri (@dkourt1976) reported

    @xHarveyKiddx @alex521366 @RogersHelps We pay a lot for a service and they didn't deliver. I rely on my phone for work and I got screwed. I think they should compensate for not providing the service they charge for. I want a refund for the entire month.

  • GhaydaNassar Ghayda Nassar (@GhaydaNassar) reported from Toronto, Ontario

    @RogersHelps @Rogers Is it a cyber incident?

  • oxfordliving Tim Foster (@oxfordliving) reported

    @RogersHelps why do you guys keep naming Eriksson ? this is your problem - you guys are the big fish now, act like it

  • JohnnyB66860948 JohnnyB (@JohnnyB66860948) reported

    @xHarveyKiddx @alex521366 @RogersHelps They never had issues charging people insane amounts of money for overages so no mercy for them when they screw up.

  • IainBro Iain Brodie (@IainBro) reported

    @maej43 @RogersHelps I don't do Rogers. I'm all in on Freedom Mobile and have never had an outage. Now that Rogers wants to buy them, I'm looking forward to bigger bills and outages.

  • AMarkwart ʇɹɐʍʞɹɐW sǝɹpu∀ (@AMarkwart) reported

    There better be significant rebates or what not to make up for this huge outage, because we all know Rogers would pounce with charges for any tiny customer hiccup @RogersHelps This has been a huge inconvenience, and as so many of us work remotely, has cost us money #rogersdown

  • imvirenpatel Viren Patel (@imvirenpatel) reported

    @RogersHelps we should get refund for outage it was more then 12hrs. Now. @Rogers

  • HoffmanFactor Kris Hoffman (@HoffmanFactor) reported

    @Rogers when is my cell phone going to get service back! Your intermittent sw issue has been all day and now evening.