Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Vancouver, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 11:18 PM EDT.
- Internet (63%)
- Wi-fi (16%)
- Total Blackout (7%)
- TV (7%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V5S , V5X , V5P , V5T and V6G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Rogers
Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby
|
TV | 24 minutes ago |
|
Vancouver
|
Wi-fi | 5 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Vancouver
|
Internet | 23 hours ago |
|
Burnaby
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Louis (@Louis_CA_1) reported@JustMeJamie64 @Rogers They outsource it to companies that have call centers around the world. Your call could be routed to one in Argentina, India, Morocco, etc Rogers has been winding down their Tier 1 Care team to reduce overhead
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Mark (@MarkxTrader) reported@RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers
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huh (@justatalost) reported@LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell
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Sue Sproule (@SprouleSue) reported@JustMeJamie64 @Rogers AirCanada tried this in the early 2000's for the AirCanada Website Technical support services We trained them the quality of the service was really bad but they were extrêmely polite, With customers complaints high they brought it back to Canadian Call Centers
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.
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aimeeL (@love2read78) reported@JustMeJamie64 @Rogers I called the customers service for my local paper and it was answered in the Philippines. Every company that has actual humans answering calls, gets directed to a foreign country. Otherwise you get a computer.
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Iman (@RealKingiman) reported@JustMeJamie64 @Rogers It’s the same reason fast food is all Indians miss. It’s because the customer base is terrible, the money vs with what you have to deal with isn’t worth it, no kid wants to do deal with that. The government brings in foreigners who are living in **** holes
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Corey (@inkdota) reported@Rogers hey retards fix your ****! you guys have been useless retards for 20+ years
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Reece (@Teecehere) reported@JustMeJamie64 @Rogers Bell also - when I changed providers I thought I was being scammed because the customer service rep sounded nervous. I asked her 'what location she was working from' and she said The Philippines.