Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5R, V6H, V5S, V5X, V6N, V6J, V6G and V6L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet
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Wi-fi
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TV
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Total Blackout
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Phone
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E-mail
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, Delta and North Vancouver.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:-
#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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CC (@golfercruz) reported from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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kelly (@kellymanloves) reported from Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Jessy (@CoachDhillon) reported from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:-
Christopher Rogers (@therealcpr83) reported
@RogersHelps Thats wonderful, but I understand that Rogers changed the policy on March 9th so that no customer can get a pod included in their plan. All customers must pay $5/month for the privilege of having the "Corner to Corner" wifi that is advertised in your "promise"
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Jesse Stone (@stone4prez) reported
@Samsung my phone cooled down immediately @Rogers
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MOODY BABY (@_MJC98) reported
@Rogers @RogersHelps you guys not seeing my business after this year. Almost 5 years down the drain. They don’t offer nothing good, nothing for loyalty. Just high prices and problems.
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Dhruv Misri (@misridhruv) reported
@Rogers @RogersHelps I don't have internet for almost 2 days now even after a technician came over today. The person I spoke to in customer service was very rude and unhelpful and refused to pass me to a supervisor saying he is the boss and his boss is rogers and has no one above
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James Savoie (@jamessavoie) reported
@RogersHelps you guys having issues in Miramichi? Modem isn’t connecting - TV and home phone are also out.
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🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported
@Rogers with it being announced that there is a stand alone 5G network. Is there anything that needs to be done on 5G phones? Will there be a new logo on our phones like 5GSA or will we not notice a difference as consumers
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SL McIntosh 🇨🇦 🇺🇦 #StandWithUkraine (@Mcatlady54) reported
@Skimch1 @Rogers Cable TV is down in northeastern London ON as well. Internet ok but no cable signal? Is this another all-day ocauson? Getting to be wkly event.
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bbb (@stalecupcake) reported
@RogersHelps does Rogers Bank have a twitter account? Some of the customer service reps are terrible and incredibly rude!
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🎧 The Science Witch (@feliza_irma) reported
Your agents NEED to take ownership of the issue and try and solve it instead of tossing the customer around for TWO hours, triggering an upset customer that decides to cancel FOUR JUICY NEW ACCOUNTS @Rogers
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🎧 The Science Witch (@feliza_irma) reported
They need to find out FIRST if whoever they are transferring the customer to is ACTUALLY GONNA HELP to avoid a chain of cold transfer after cold transfer where the customer has to explain OVER AND OVER again the issu that, btw NOBODY could undenor figure out. @Rogers