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Rogers outages and service status in Vancouver, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 4:23 AM EDT.
  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 12% TV (12%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V6B , V6Z , V5T , V5V , V5P and V6K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, and North Vancouver.

CityProblem TypeReport Time
Burnaby Internet 12 hours ago
Vancouver Internet 21 hours ago
Richmond Internet 1 day ago
Vancouver Total Blackout 2 days ago
Vancouver E-mail 2 days ago
North Vancouver Phone 2 days ago

Nearby cities with recent reports

Burnaby

2 recent signals

12 hours ago
Richmond

1 recent signals

1 day ago
North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • amourrachelle
    ray (@amourrachelle) reported

    @RogersHelps heyyy I’ve had a couple of outrages where my router is connected but the internet service is down, anything going on over there? Resets seem to work for now but I can’t keep doing that while I’m working :s

  • ninjachyck
    Cosmochyck (@ninjachyck) reported

    @RogersHelps Given it was never printed in the first place, so there should be no fee. You want everyone to go paperless and then don't have the information required. I'll just send CRA to you.

  • RaymondWil78846
    ً ً (@RaymondWil78846) reported

    @Canucks @Rogers Lol, we all knew we were picking 3rd, but it's still ******* garbage

  • CGhembu
    Christian Ghembu (@CGhembu) reported

    @allkindsXO @RogersHelps I have the same problem on my phone did you get a solution?

  • Mr_E_ous
    Mr. E (@Mr_E_ous) reported

    @RogersHelps I was all night. It was still on SOS this morning but after a restart it finally connected. I have data and calling functions restored. Not sure why it wouldn’t connect last night even thought repeatedly going through the suggested trouble shooting from the AI chatbot.

  • badenemyjake
    the ****** pitbull (@badenemyjake) reported

    @Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period

  • RobertsonR3090
    Robby Reed (@RobertsonR3090) reported

    @RogersHelps @SWSniper07 Do better and stop cutting and buying people out Rogers is terrible

  • Iam_viktoh1
    viktoh (@Iam_viktoh1) reported

    Overpaid my bill and now there’s a credit sitting on my account, but Rogers refuses to refund it. My bank confirmed they can’t reverse it since the payment is already with Rogers. Why is Rogers holding customer funds instead of issuing a refund? @Rogers @RogersHelps

  • ScottRuff12
    EazyLight99 (@ScottRuff12) reported

    @Canucks @Rogers **** your watch party. None of this matters if Dorion gets hired.

  • Iam_viktoh1
    viktoh (@Iam_viktoh1) reported

    @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)