Rogers outages and service status in Vancouver, British Columbia

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Rogers generated 2 outage signals in the last 24 hours around Vancouver, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 22, 10:00 PM EDT.

Internet (58%)
Wi-fi (16%)
TV (13%)
Total Blackout (5%)
E-mail (4%)
Phone (2%)

The latest reports from users having issues in Vancouver come from postal codes V5Z , V5V , V6B , V5R , V5P , V5K , V6J and V5T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vancouver	Baseline
May 22, 7:00 AM EDT	0	0	0
May 22, 7:20 AM EDT	0	0	0
May 22, 7:40 AM EDT	0	0	0
May 22, 8:00 AM EDT	0	0	0
May 22, 8:20 AM EDT	0	0	0
May 22, 8:40 AM EDT	0	0	0
May 22, 9:00 AM EDT	0	0	0
May 22, 9:20 AM EDT	0	0	0
May 22, 9:40 AM EDT	0	0	0
May 22, 10:00 AM EDT	0	0	0
May 22, 10:20 AM EDT	0	0	0
May 22, 10:40 AM EDT	0	0	0
May 22, 11:00 AM EDT	0	0	0
May 22, 11:20 AM EDT	0	0	0
May 22, 11:40 AM EDT	0	0	0
May 22, 12:00 PM EDT	0	0	0
May 22, 12:20 PM EDT	0	0	0
May 22, 12:40 PM EDT	0	0	0
May 22, 1:00 PM EDT	0	0	0
May 22, 1:20 PM EDT	0	0	0
May 22, 1:40 PM EDT	0	0	0
May 22, 2:00 PM EDT	0	0	0
May 22, 2:20 PM EDT	0	0	0
May 22, 2:40 PM EDT	0	0	0
May 22, 3:00 PM EDT	0	0	0
May 22, 3:20 PM EDT	0	0	0
May 22, 3:40 PM EDT	0	0	0
May 22, 4:00 PM EDT	0	0	0
May 22, 4:20 PM EDT	0	0	0
May 22, 4:40 PM EDT	0	0	0
May 22, 5:00 PM EDT	0	0	0
May 22, 5:20 PM EDT	0	0	0
May 22, 5:40 PM EDT	0	0	0
May 22, 6:00 PM EDT	0	0	0
May 22, 6:20 PM EDT	0	0	0
May 22, 6:40 PM EDT	0	0	0
May 22, 7:00 PM EDT	0	0	0
May 22, 7:20 PM EDT	0	0	0
May 22, 7:40 PM EDT	0	0	0
May 22, 8:00 PM EDT	0	0	0
May 22, 8:20 PM EDT	0	0	0
May 22, 8:40 PM EDT	0	0	0
May 22, 9:00 PM EDT	0	0	0
May 22, 9:20 PM EDT	0	0	0
May 22, 9:40 PM EDT	0	0	0
May 22, 10:00 PM EDT	0	0	0
May 22, 10:20 PM EDT	0	0	0
May 22, 10:40 PM EDT	0	0	0
May 22, 11:00 PM EDT	0	0	0
May 22, 11:20 PM EDT	0	0	0
May 22, 11:40 PM EDT	0	0	0
May 23, 12:00 AM EDT	0	0	0
May 23, 12:20 AM EDT	0	0	0
May 23, 12:40 AM EDT	0	0	0
May 23, 1:00 AM EDT	0	0	0
May 23, 1:20 AM EDT	0	0	0
May 23, 1:40 AM EDT	0	0	0
May 23, 2:00 AM EDT	0	0	0
May 23, 2:20 AM EDT	0	0	0
May 23, 2:40 AM EDT	0	0	0
May 23, 3:00 AM EDT	0	0	0
May 23, 3:20 AM EDT	0	0	0
May 23, 3:40 AM EDT	0	0	0
May 23, 4:00 AM EDT	0	0	0
May 23, 4:20 AM EDT	0	0	0
May 23, 4:40 AM EDT	0	0	0
May 23, 5:00 AM EDT	0	0	0
May 23, 5:20 AM EDT	0	0	0
May 23, 5:40 AM EDT	0	0	0
May 23, 6:00 AM EDT	0	0	0
May 23, 6:20 AM EDT	0	0	0
May 23, 6:40 AM EDT	0	0	0
May 23, 7:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	9 hours ago
Vancouver	E-mail	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	TV	1 day ago
Vancouver	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

Eric Machado (@heyericm) reported 41 seconds ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
Jua (@juadog) reported 2 minutes ago from Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
Dusty Kelly (@dustykelly) reported 4 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
JD (@CoachDhillon) reported 6 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Jeanne (@Meanchef) reported 8 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Kevin (@604kev) reported 10 minutes ago from New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Tom Alexander (@_TJAlexander) reported 14 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Brandon Crowe *Burner (@BrandonCrowe97) reported 15 minutes ago from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
Morgane Oger (@MorganeOgerBC) reported 18 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Benny Yau (@MrBennyYau) reported 22 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
CC (@golfercruz) reported 28 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
JESSICA💋 (@keeponsmilingu) reported 28 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
crankin (@rankinacameron) reported 29 minutes ago from Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
Patrick Pemberton (@P2_602FM) reported 30 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Amanda S W♡ (@AmandaSW87) reported 30 minutes ago from Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
Trevor (@EastvanTrev) reported 32 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 33 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Jay Holtslander (@j_holtslander) reported 38 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Alli Bearinger 🇨🇦 (@Abearinger) reported 41 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Morgane Oger (@MorganeOgerBC) reported 51 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Adam Lisk (@AdamLisk) reported 4 minutes ago
@RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)
Jason Hoffman (@EMSIJason) reported 6 minutes ago
I was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?
David (@mckaytoronto) reported 10 minutes ago
WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!
Canadian Buckeye (@BuckeyesandHabs) reported 11 minutes ago
@BallKnowerBrad @Rogers @Sportsnet It was horrible last night.
Dinesh (@dineshkumarkg) reported 11 minutes ago
@Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.
the peoples champ (@uncut_jurist) reported 14 minutes ago
@RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?
Mamma Bear🇨🇦 (@islgalwrites) reported 15 minutes ago
@Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.
Noah sans Ark (@lunchbox_23) reported 18 minutes ago
@RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”
CrayCray (@CrayCrayRules) reported 18 minutes ago
@RogersHelps Mobile network
Brad Einarsen (@bradeinarsen) reported 18 minutes ago
@JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...