Rogers outages and service status in Vancouver, British Columbia

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	11 hours ago
Vancouver	Internet	12 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	1 day ago
Burnaby	Internet	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

• 
  Marian S. (@MarianRLS1985) reported 44 seconds ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Jeanne (@Meanchef) reported 2 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Vasily Podgoalzin (@Rparmarr89) reported 4 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Jessy (@CoachDhillon) reported 7 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  JESSICA💋 (@keeponsmilingu) reported 8 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  David Finnis 🚴 (@ilovethearts) reported 9 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 12 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  AM (@_TPE_TW_) reported 26 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Jay Holtslander (@j_holtslander) reported 29 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  #IndianStatus531 (@BlueCedarAngel) reported 33 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  CodeRed333 (@3Code3Red3) reported 40 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  G (@GugzP) reported 41 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Jason Michael (@JayGarfs) reported 42 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 45 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  Ameer Z. (@1RovingNomad) reported 46 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Jeanne (@Meanchef) reported 47 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 52 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Eva Pang (@oneweedram) reported 55 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Jay Holtslander (@j_holtslander) reported 60 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Shan Cajucom (@123shinshan) reported 60 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merv (@b_runt) reported 4 minutes ago

  @Rogers will never get another thin dime from me or my family! Killing HNIC and now this?!

• 
  Peter Mattson (@mattson904) reported 5 minutes ago

  Terrible, shame on @Rogers

• 
  MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported 6 minutes ago

  @RogersHelps Two nights in a row I had no internet over TV. Why is my bill so high if you can't provide reliable service. The first night was hours and last night was all night. I'm going to switch to Bell because these happens too often. 😡

• 
  Chris (@stevkev1701) reported 9 minutes ago

  @JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks

• 
  AFW (@AllFNWrestling) reported 11 minutes ago

  @BasketballPhil @Sportsnet **** you @Rogers

• 
  king of shadows (@Zish22) reported 12 minutes ago

  @Rogers how come when I call in to speak with someone your system hangs up on me without putting me in a queue? what type of customer service is that? Also why is near damn Impossible to get a hold of someone? honestly the worst customer service.

• 
  Tommy from Sydney (@tommyfromsydney) reported 16 minutes ago

  This is a terrible decision from @Rogers

• 
  Tracy Durand 🦋🇨🇦 (@T_L_D) reported 26 minutes ago

  @Rogers how sad is it, you have destroyed 230 peoples lives by cutting jobs, then became the sole owner of Maple Leaf Sports & Ent. All while you farm out your technical support calls to the Philippines! You are nothing but big bullies. Maybe the CEO should have taken a pay cut!

• 
  Sirenity (@Sirenity_yyc) reported 26 minutes ago

  @MichelleRempel @Rogers @melaniejoly Wow. Okay then. Don’t know where that rude dismissal came from. My words are literal, btw. Any subtext you inferred does not exist. Good job.

• 
  Ray (@creaturesohabit) reported 29 minutes ago

  **** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.