Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5T, V5R, V5N, V5K, V5P, V6H and V5X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Wi-fi | |
| Vancouver |
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| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Aron
(@strrangrr) reported
@Rogers been waiting an hour on hold, been on the phone with a rep for another hour because he doesn’t know how to port my number. Is this how you welcome new customers. Train your staff. Im about to just cancel and stay with my current carrier. Can someone actually ******* help?
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Clarice seles
(@ClariceSeles) reported
Sooo ... received an email from @rogers indicating my new iphone12 pro won’t be sent before 4weeks plus .. received another email today asking me how I’m enjoying my new phone ?! WTF ? Get your **** together Rogers
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GabboGabboGabbo
(@GabboGabboGabb0) reported
Hey @Rogers why don't you email me my bill total anymore? You email me telling me to go sign into my account. But let me make this clear, I'M NEVER GOING TO DO THAT. So send me my bill total, to my email, like you've been doing for years, and I'll pay it.
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Jason Dojc
(@jdojc) reported
@RogersHelps Do you have an outage in the Mount Pleasant and Lawrence area?
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Jordan Michael
(@thetojays) reported
@AppleSupport @RogersHelps > and rogers says I will have to wait 30 days to get a new phone if i change my billing address, so now Im stuck with no phone because rogers wont help a customer who pays $250 /mnth in services, and apple didn't sell the proper applecare protection.
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TheRealRobSelecta
(@robselecta) reported
@RogersHelps #ignite sucks. Continues to go offline many times a day.
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Kevin S
(@t3rminus) reported
@karlromanowski @RogersHelps Nah. Awful music. Looped through their whole track selection dozens of times. I had it on low volume while I worked. Forgot about it most of the time though, TBH.
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Niti Nielsen
(@nmaini) reported
@RogersHelps trying to upgrade my phone has been a nightmare and no customer support agent knows anything about the promotions 😡 now trying to get through to retention department and the hold time is between 1 hr 53 mins to 2 hours. #annoyed
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Asghar Shah
(@asgharzs) reported
@RogersHelps you guys really need to improve your customer service I have started a conversation with you on a DM and waiting for your reply. At least have a courtesy to reply back. I am out of net for two days now because someone "mistakenly" at your end terminated my service.
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Andrew d.
(@Werdnah) reported
@RogersHelps Recently changed my plan online. No indication of the change in my account. Invoice NOT emailed to me. My visual voicemail has disappeared without my authorization after the requested change. Chat support said they added it again. Restarted phone. Nothing yet. #MAD