Rogers

Rogers Outage Report in Vancouver, British Columbia

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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5T, V5R, V5K, V5N, V6J, V5X and V5P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Vancouver, British Columbia 02/05/2026 05:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Vancouver, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond and North Vancouver.

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City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DwellerToronto Toronto Dweller (@DwellerToronto) reported

    @SPXChristalball @RogersHelps Rogers urban internet is also trash. They are apparently garbage everywhere.

  • whatisata MEH (@whatisata) reported

    @Rogers I’ve been a customer for 5+ years always pay my bill EARLY & in excess. Upgraded my phone for a “$50 fee” despite the fact that I set up the phone myself. Zero help from customer service/OP no willingness to offer a refund for arbitrary fee :(

  • rmckayfleming Ryan McKay-Fleming (@rmckayfleming) reported

    @Rogers can you send a noise expert to my neighbour? we've had two techs and a noise expert to see us and our internet is still atrocious. service degradation lines up with when they moved in (they're on rogers)

  • peggy_blair Peggy Blair (@peggy_blair) reported

    @ottawakiwi @Rogers Have you tried @RogersHelps ? I find their customer service/technical support to be superb, and they respond very quickly to direct messages.

  • DwellerToronto Toronto Dweller (@DwellerToronto) reported

    @RogersHelps Or how about you post that info on your outage page instead of trying to sweep it under the rug with a DM?

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps The Talk is on Global and CBS. Global has sound and CBS does not. The picture on Global also looks elongated from top to bottom. The picture on CBS looks normal. Maybe I should call Corus again to ask them to help you figure out your problem since you can't.

  • DwellerToronto Toronto Dweller (@DwellerToronto) reported

    @RogersHelps What an interesting way to admit that what I just said is 100% accurate. You truly are an awful company. Go to bell, everyone.

  • TekSavvyCSR TekSavvy Assistance (@TekSavvyCSR) reported

    @HushGamez @Rogers @Bell If you are having issues with your services, please DM us so we can submit a ticket if it is not an outage in your area. - GM

  • Kelly_Little Kelly Little (@Kelly_Little) reported

    @RogersHelps had issues with my TV most of the weekend and now it is extraordinary amounts of spam. Anything that can be done for this? I get about 10 spam emails for everyone that’s legitimate.

  • HushGamez ⚔~🛡~Hush⚔The🛡Blind~⚔~🛡 (@HushGamez) reported

    Another Bloody @Rogers internet outage. Since that's what I get through @TekSavvyCSR may have to ditch them and jump to @Bell. I hate losing 15 years with a comapny but this happens far too frequently and is now affecting my work.