Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5W, V5N, V6J, V6P, V6H, V6A and V5L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (21%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, North Vancouver, Richmond, Delta and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Antigoni Selena
(@AntigoniSelena) reported
Hey @Rogers for your massive **** up i hope you’re giving your clients some compensation. Almost 24hours without service is unacceptable
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SimonSquireActor
(@SeesqueeTalks) reported
@PnPCBC I’ll still be filing a lawsuit. My elderly father in law is on his deathbed and we were unable to call out or pay for fuel or food during the outage yesterday. So be ready @Rogers as I’ll be looking for a new service provider.
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GoneWith TheWind
(@Linda1Aeh) reported
@RogersHelps Just curious but > If you have Fixed the problem, how can you not know what the problem was?
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Kennedy ann
(@kennedyyann_) reported
@chethosahalli @RogersHelps @Rogers are u forgetting that 911 is down? it’s been down for 30 hours as if they’re not doing anything to fix it.. imagine the people who were in serious emergencies and couldn’t contact anyone because of this outage.. they say “majority” of users is back up but they’re not..
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angelo
(@angelo_6ix) reported
@MattMelv @RogersHelps Likely a BGP routing issue / human error. However I love your confidence in assuming the only 2 options
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Justin
(@jxie_) reported
@Rogers @TSN_Sports PLEASE SORT IT OUT SO I CAN WATCH THE #F1Sprint. Still no home internet and TSN which was working yesterday is a black screen today. Sort your ******* ****.
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hockeynut
(@snowmanonfire) reported
@RogersHelps April 2021 outage July 2022 you bullshit us that it’s the best total bullshit. Now stop your bullshit and be honest. We can’t handle the data dumps because we waited far to long to update your network. It’s the worst in Canada. Only you have had outages..
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Beth M
(@bemerry05) reported
@AboutRogers @Rogers Honestly I’d be happy if you just fixed it correctly because it’s still not working to its full extent the way it was supposed to and a credit yeah there better be a credit and it better be more than one day maybe you could give us a free CraveTV for a freaking month
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Archie Sanford - Support Dutch 🚜
(@BookofCrusty) reported
@RogersHelps Lessons: - Do NOT bundle internet & cell with same carrier - Do always have an ample amount of cash - Canada duopoly is a serious security concern - Rogers Shaw merger can not be approved - Canada banks/gov having 1 provider is STUPID - Canada is nowhere ready for digital $
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Selva Bridges
(@sbridgestrevor) reported
And @JohnTory wipes these asses and dries their tears. That's his real job. Keep the biggest city in the country in check for @fordnation and @Rogers. F**k that useless rich white man. Make his lanky carcass bed down in a park and let some pig TPS officer toss him on his ***.