Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V6B, V5R, V5V, V5N, V5P, V5X and V5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- 
            Internet (60%) 
- 
            TV (13%) 
- 
            Wi-fi (10%) 
- 
            Total Blackout (8%) 
- 
            Phone (5%) 
- 
            E-mail (4%) 
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond, North Vancouver and Delta.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| Wi-fi | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
- 
                
 Ameer Z. 
    (@1RovingNomad) reported 
    
        from
            North Vancouver, British Columbia Ameer Z. 
    (@1RovingNomad) reported 
    
        from
            North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason) 
- 
                
 Jua 
    (@juadog) reported 
    
        from
            Vancouver, British Columbia Jua 
    (@juadog) reported 
    
        from
            Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again. 
- 
                
 Kevin 
    (@604kev) reported 
    
        from
            New Westminster, British Columbia Kevin 
    (@604kev) reported 
    
        from
            New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks. 
- 
                
 Kiefer Abram 
    (@kikithekrakra99) reported 
    
        from
            Burnaby, British Columbia Kiefer Abram 
    (@kikithekrakra99) reported 
    
        from
            Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps 
- 
                
 crankin 
    (@rankinacameron) reported 
    
        from
            Vancouver, British Columbia crankin 
    (@rankinacameron) reported 
    
        from
            Vancouver, British Columbia@Rogers whats up wireless sucks so bad 
- 
                
 Marshall Mills 
    (@MarshallsMills) reported 
    
        from
            Vancouver, British Columbia Marshall Mills 
    (@MarshallsMills) reported 
    
        from
            Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭 
- 
                
 Kiefer Abram 
    (@kikithekrakra99) reported 
    
        from
            Delta, British Columbia Kiefer Abram 
    (@kikithekrakra99) reported 
    
        from
            Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday 
- 
                
 Cam & Nicole 
    (@travelcanucks) reported 
    
        from
            North Vancouver, British Columbia Cam & Nicole 
    (@travelcanucks) reported 
    
        from
            North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎 
- 
                
 Jeanne 
    (@Meanchef) reported 
    
        from
            New Westminster, British Columbia Jeanne 
    (@Meanchef) reported 
    
        from
            New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap! 
- 
                
 Matt Bishop 
    (@MattBishopL3) reported 
    
        from
            North Vancouver, British Columbia Matt Bishop 
    (@MattBishopL3) reported 
    
        from
            North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network? 
- 
                
 Andrew F Stewart 
    (@AndrewFstewart) reported 
    
        from
            Vancouver, British Columbia Andrew F Stewart 
    (@AndrewFstewart) reported 
    
        from
            Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol 
- 
                
 Trevor 
    (@EastvanTrev) reported 
    
        from
            Burnaby, British Columbia Trevor 
    (@EastvanTrev) reported 
    
        from
            Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet 
- 
                
 Marian S. 
    (@MarianRLS1985) reported 
    
        from
            Vancouver, British Columbia Marian S. 
    (@MarianRLS1985) reported 
    
        from
            Vancouver, British Columbia@RogersHelps services are down again. 😑 
- 
                
 Elana Shepert 🇺🇦 
    (@elanashepert) reported 
    
        from
            Vancouver, British Columbia Elana Shepert 🇺🇦 
    (@elanashepert) reported 
    
        from
            Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry 
- 
                
 Nic Amaya 🇺🇦🇨🇦🇨🇴 
    (@Nic_Amaya) reported 
    
        from
            Vancouver, British Columbia Nic Amaya 🇺🇦🇨🇦🇨🇴 
    (@Nic_Amaya) reported 
    
        from
            Vancouver, British ColumbiaHe it’s @Rogers down again in #yvr ???? 
- 
                
 Jess 
    (@jessicayhkim) reported 
    
        from
            Vancouver, British Columbia Jess 
    (@jessicayhkim) reported 
    
        from
            Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help! 
- 
                
 Joel Preszcator 
    (@jpresz) reported 
    
        from
            Vancouver, British Columbia Joel Preszcator 
    (@jpresz) reported 
    
        from
            Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App? 
- 
                
 JD 
    (@CoachDhillon) reported 
    
        from
            Richmond, British Columbia JD 
    (@CoachDhillon) reported 
    
        from
            Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers 
- 
                
 ⚖️ Justice must be served 🐉 
    (@heatherdalelaw) reported 
    
        from
            Vancouver, British Columbia ⚖️ Justice must be served 🐉 
    (@heatherdalelaw) reported 
    
        from
            Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps 
- 
                
 #GoldBlooded 🏆Warriors💙💛WON the 🏆 
    (@Tak_Tkk) reported 
    
        from
            Vancouver, British Columbia #GoldBlooded 🏆Warriors💙💛WON the 🏆 
    (@Tak_Tkk) reported 
    
        from
            Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time 
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Drew Richard 
    (@_Drew902) reported Drew Richard 
    (@_Drew902) reported@rileywibsor Hour 10 still going strong with no service!!!! @Rogers 
- 
            
 Hope Hall 
    (@hall_hope) reported Hope Hall 
    (@hall_hope) reported@StefanM411 @RogersHelps Come on Rogers, you must have million$ tech to fix this? 
- 
            
 darien richardson 
    (@darienrichardso) reported darien richardson 
    (@darienrichardso) reported@Rogers @RogersHelps You bunch of ******* idiots are costing me money right now. Canada wide outage since like 1am. I didn't think it was possible for your product to be as **** as your customer service but here we are. 
- 
            
 swarajpraharaj 
    (@swrj98) reported swarajpraharaj 
    (@swrj98) reported@RogersHelps I am down since morning. No bars Had a terrible day Missed so many imp calls, No network. Gps was off. Had such a hard time driving You better be compensating that 
- 
            
 Cem 
    (@hiddencem1) reported Cem 
    (@hiddencem1) reported@rcmayer13 @Rogers @RogersHelps +1... also they should consider some of the coin traders using two factor authentication with their cell phones which doesnt work!!! 
- 
            
 Ashley Leslie 
    (@ashley_willy) reported Ashley Leslie 
    (@ashley_willy) reported@RogersHelps Soooooo just going to downplay that the whole nation has been out of service all day.. Working from home and on the road has never been so lovely.... 
- 
            
 Kazim (Kaz) Kanani 
    (@kazkanani) reported Kazim (Kaz) Kanani 
    (@kazkanani) reported@RogersHelps when will cellular service be restored? This is starting to become a little ridiculous! 
- 
            
 Jess Gibbons 
    (@JG_GizmoJones) reported Jess Gibbons 
    (@JG_GizmoJones) reported@RogersHelps @Rogers No damn service on my personal or business line for the whole damn day. Smh, don’t even know what to say at this point. 
- 
            
 🔛𝓐𝔂𝓭ı𝓷 𝓒𝓸𝓵𝓪𝓴🔜 
    (@aydincolak0) reported 🔛𝓐𝔂𝓭ı𝓷 𝓒𝓸𝓵𝓪𝓴🔜 
    (@aydincolak0) reported@RogersHelps @Rogers Who is going to pay for our losses??? If we are late on our bill payments we get disconnected from the services, how should we fine you about no service?? 
- 
            
 SlightChanceTheFutureMayGetBetter 
    (@pg21stcentury) reported SlightChanceTheFutureMayGetBetter 
    (@pg21stcentury) reported@RogersHelps Hello! When do we get service again? Better yet, when do we get some info about what the hell is going on?