Rogers outages and service status in Vancouver, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 8, 8:39 PM EDT.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5T , V5R , V6B , V6J , V5W , V5V and V5S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Burnaby
|
Internet | 3 days ago |
|
Vancouver
|
TV | 3 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Eric (@ericvideos91) reported@BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people
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Kelly (@AlbertanKelly) reported@DivyDex @RogersHelps Still out. Apparently a cable was inadvertantly cut by a third party construction site. 24 hours w/o internet is terrible - never had this happen before. I hope we all get discounts on our monthly bill.
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Mike Brundage (@MikeBrundage3) reported@RogersHelps "Longer than normal hold times" shouldn't justify your automated system to essentially comment that you are too busy to assist customers, call back later, and hang up. No, I was not able to connect with a live human. Yes, I called back multiple times with the same result
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@CTVVancouver @Rogers sucks. **** monopolies.
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Genny Guenther (@GennyGuenther) reported@RogersHelps Left again after waiting. Again no service and a useless device. I can verify the account and my phone is on the account. I need access to this
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NWR4LIFE (@NeilWRhodes) reported@Rogers @RogersMediaPR is there a date circled yet when you're shutting down 590? I mean why not go all the way and just bury radio for good.
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🇨🇦🌻🤔🌈 (@MgtmMoisan) reported@wyattd09 @TELUS @Rogers Good luck. Since having Optuc installed, I've had nothing but trouble. Getting support takes days out of your life.
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jackie (@jackie39887705) reported@MikeTheNavyGuy1 @Rogers I’ve CANCELED ALL SERVICE FROM ROGERS !!!!!
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BCSnowbird (@Finsup22) reported@RodMakeKidsBald @Rogers Hear hear. Never understood the Blue Jay love out west. We’re taught to hate all things Toronto ( even more so as of yesterday) but fawn over the Jays. Hoping that stops now
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re:printed 3D (@reprinted3D) reported@3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.