Rogers Outage Report in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Vancouver come from postal codes V5Z, V5N, V5X, V5R, V6G, V6J, V5L and V5K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (5%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island, Burnaby and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
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| Richmond |
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| North Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
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| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BlueManta
(@BlueManta223) reported
@RogersHelps @PUFF_FM After the initial outgae was for most of the day yesterday now the cable and internet is barely working again!,, what gives?,, how long is this going to go on for?,, it is day 4 now! Common get it together! Your service isn't exactly cheap!
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Bob King
(@thekinger) reported
Well, @Rogers just keeps on failing …. At best, intermittent TV service and right at this moment no TV service. Day 4….I think it might be time to re-look at that other provider.
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Ron Crowder
(@RonCrowder06) reported
@Rogers Hey Rogers, my ignite TV will not work properly after rebooting modem and TV box. Since you hang up on me due to "high call volume" and you won't start a chat online due to "high volume" sands this had been happening since Sat, how am I supposed to get it fixed?!?
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Pearhart
(@momae1232) reported
@RogersHelps It is absolutely appalling to what level of garbage your services are. I pay $850 per month to Rogers and have zero recourse when it doesn’t work. Pathetic and totally unacceptable
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Buppy Crudwinter
(@BuppyCrudwinter) reported
@Rogers You bunch of absolute walrus vaginas, still no service. Figure it ******** out! My wife has actually been talking to me these last four days and I hate it! #rogersoutage
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The **** Disturber
(@shit_dist_urber) reported
4 days out from the "event" and my @Rogers Ignite TV is completely unwatchable because it freezes every 30 seconds. My internet is sketchy at best. But to read articles from @CTVNews or @CBCNews the issues are behind us. My friends from #oshawa to #Stratford would debate that.
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Celler6
(@Celler6) reported
@RogersHelps Monday night..aurora....ignite tv not working......which makes no sense because wifi is working....cant phone you guys because you dont answer...when the hell is all this going to be fixed
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🇨🇦
(@IronKnight905) reported
@RogersHelps Please help, Ignite TV totally failed now as of 7pm. I'm here in Richmond Hill, ON postal code L4S. I tried calling Support but was dropped mid-call due to high volumes.
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bill misketis
(@MisketisBill) reported
What's up with @Rogers? I can't even watch TV with ignite. Picture or sound keeps pausing. Thus has been happening since we got service back k on Saturday. I'd expect it to be fixed by now.
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Beata Hilliard
(@thebetaforce) reported
@RogersHelps these IgniteTv interruption issues that still continue today is ridiculous. At my last straw with this garbage service. Bell is the devil but looks like I will be making a deal with the devil tomorrow.