Rogers Outage Report in Vancouver, British Columbia
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The latest reports from users having issues in Vancouver come from postal codes V5Z, V5T, V5N, V6J, V5M, V5R, V6H and V5K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, Richmond and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| New Westminster |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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GandalftheYaY
(@ShandoGnar) reported
@RogersHelps Nope. They just not it in my file and say there was nothing they can do. Trying to add/removing channels and packages. Its insane that if I wanted to cancel everything right now I can’t! It’s like my account is being held hostage
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Jay Thakker
(@thakkerjay) reported
@RogersHelps I have spent almost 10+ hours on the phone with Rogers Customer Service since July trying to set up a bulk account. Your team seems to be inefficient in getting an account setup properly which is causing a lot of inconvenience. Still waiting for someone to fix this.
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Stew
(@utahstew61) reported
@linwood_barclay @Rogers We dumped Rogers a few years ago. Went over to Bell & have never had a problem. Both my wife and I work from home and I am a heavy data user. When my son lived at home, we would have three people online, no lag, no problems.
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Kannadian
(@Kannadaian) reported
@RogersHelps hey hey heyyy, seems like Rogers is taking me on a Deja Vu ride again. No internet service for me in here in Ajax. My modem stopped broadcasting 5G SSID almost a week ago and now 2.4 also died. When will Rogers learn from their past f**** up’s or do you really want2?
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Kaarthik Sankaranarayanan
(@Kaarthikkovai) reported
@RogersHelps - Team Rogers WIFI is down in Meadowale, Mississauga for the past 1 hour, please help
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Bass Stewart
(@BassStewart) reported
@RogersHelps Ive already spoken with technical support, and there is a "service disruption" in my area.. yet i dont see any techs anywhere.. or progress.. hence why you guys suck..
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☠️ Ian ☠️
(@madgoat) reported
@RogersHelps Any issues with slow internet that I've been noticing since at least yesterday K4A area? I'm barely breaking 100Mbps on my Gbps service. Before you send a canned response to DM you, just answer the question truthfully, so I don't have to wait an hour on hold.
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RobRichardson
(@RobRichRdson) reported
@FatrdlaLisa @Rogers They're full of bs. They were at my building and spent 3 hours doing nothing and finally decided that the issue was 350m away from our building. Which it apparently wasn't. These guys are terrible and I don't see any good change on the horizon. Just more outages....
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algo0099
(@RUBALSINGHDHAL1) reported
@RogersHelps Facing slow speed issues since yesterday in Brampton
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Chris P Bacon
(@pozpiggy86) reported
Welcome to @Rogers... Canada's most unreliable network. Lately, I have been loosing sync at random for no apparent reason, and a lot of the time, to restore full speed I must reboot the modem not once, but TWICE! This is starting to get on my last nerve.