Rogers outages and service status in Vancouver, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 26, 4:47 AM EDT.
- Internet (65%)
- Wi-fi (20%)
- TV (7%)
- Phone (5%)
- Total Blackout (2%)
The latest reports from users having issues in Vancouver come from postal codes V5Z , V5R , V5T , V6Z , V5V , V6B , V5P and V5K .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 1 day ago |
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Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Vancouver
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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HonestReplyGuy (@Charlie27252801) reported@itsWozzz @Rogers @Sportsnet would never show something negative going on in one of their facilities.
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Johan (@Johanfriesen) reported@RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait
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tiredsotired (@sotiredsotired) reported@RogersHelps I tried sending a dm and got an auto reply, sending me to rogers general help. lol.
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name can't be blank (@J0hnHaw3s) reported@Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...
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Jeremy Hainsworth (@JeremyHain68748) reported@Rogers my account continues to be a complete mess with bills inaccurrate, communcations a nightmare and me not knowing what the real status of my account is because the billing hasn't been fixed for new address. I'm probably in danger of having my serevice cut off. Please fix.
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Michele L Renaud (@MicheleLReiw) reported@RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.
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LSJ’s Office (@longshadowjr) reportedhow ******** are you clowns at @Sportsnet @Rogers okay with having Garry Galley still call hockey games in 2026? this chucklehead never ever stops talking
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Peter Young (@cy686phtsl) reported@RogersHelps The representative informed me that the minimum suspension period is six months. I explicitly told him that in that case, never mind, I do not wish to proceed with the suspension.
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Lord Paws (@TheLordPaws) reported@Rogers stop being terrible
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alex🛫 (@idkallex) reported@wiseguy_ocb @Rogers Oh dont even get me started. This **** internet comes in at SIXTY canadian dollars a month MINIMUM (abt the same AUD)