Rogers outages and service status in Mount Elgin, Ontario

Problems in the last 24 hours in Mount Elgin, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mount Elgin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Mount Elgin, Ontario

Latest outage, problems and issue reports in Mount Elgin and nearby locations:

• 
  Lisa Brandt (@lisambrandt) reported 1 minute ago from Tillsonburg, Ontario

  @ericshapiro7 @Rogers I'd rather poke out my own eye with a knitting needle. Bell is awful. They're all awful.

• 
  Steve Molloy (@Molloy36) reported 11 minutes ago from Norwich, Ontario

  @RogersHelps hi there I can’t connect a friends phone to my wifi? I’m on my wifi but their phone shows wifi but it has an “!” Beside it? Can you help me out? I know you’re busy with the outage right now but I hope you can help me.

• 
  Steve Molloy (@Molloy36) reported 55 minutes ago from Norwich, Ontario

  I’m sorry but the @BlueJays are playing tonight and not on tv in Ontario? Wtf? @rogers @bell you should be ashamed

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MTF 🇨🇦 (@EhmTEhf) reported 6 minutes ago

  @BobKinnear13 @JustMeJamie64 @Rogers a lot working from home. Mostly 3rd party rogers call centers though. I used to hear women on the phone and their kids shouting in the background. It was bad.

• 
  Jagang (@JagangUS) reported 7 minutes ago

  @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

• 
  Master Iceman (@themastericeman) reported 12 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Sanwin (@sanwins) reported 14 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  Daniel Voisin (@nailedvision) reported 14 minutes ago

  @JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?

• 
  Crash Harris (@crashharrisad) reported 15 minutes ago

  @JustMeJamie64 @Rogers Due to the poor performance of Canada it's very difficult to be 100% Canadian and be competitive. The over regulation and Government tax system the only way to survive never mind being profitable you need outside help. Our own PM doesn't invest in Canada. How can any one else?

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 15 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  Jacqui (@JacquiKJanes) reported 15 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  Dan Anderson (@BitterDan) reported 17 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.

• 
  Tracey Brooks (@Traceybaby) reported 17 minutes ago

  @Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!