Rogers outages and service status in Nanton, Alberta

Problems in the last 24 hours in Nanton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nanton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARKN (@imaginovationz) reported 2 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Sydella (@newfiegirlrules) reported 2 minutes ago

  @RogersHelps Well after being told there was no charge on my bill... I now have a very large charge. & nothing sent to us in regards to the so called damage, as previously promised. I sent a perfectly mint phone via your chosen method & Rogers claims damage was done. Delete from bill thanks

• 
  Richard Miller (@Millergram33) reported 3 minutes ago

  @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

• 
  Sharon (@TheSharonHope) reported 4 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?

• 
  celeste 🌼🌞 (@celestee3) reported 6 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  kakes (@kerrykakes) reported 7 minutes ago

  Hey Roger's can you explain to me why when you Roger's blocks for spam, I go in and block same # that your system STILL allows this number to go thru to my voice mail? Does this not defeat the purpose of the block? Getting 10 vm a day from this one spam# FIX YOUR SYSTEM @Rogers

• 
  Jen (@jenjenlopaz) reported 12 minutes ago

  @Rogers After 2 hours on hold, only to be disconnected. What is going on, the chat box can’t help, online can’t do the request you need to talk to someone and now when you call it’s hangs up as wait times are to extreme

• 
  quaffer (@quaffer) reported 19 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Sydella (@newfiegirlrules) reported 21 minutes ago

  @RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.

• 
  BNKB (@banknotekb) reported 21 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?