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Rogers outages and service status in Vaughan, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Vaughan, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 2:03 PM EDT.
  • 68% Internet (68%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 4% TV (4%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Vaughan come from postal codes L6A and L4K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, York, King, Markham, Toronto county, Vaughan, Richmond Hill, North York, and Concord.

CityProblem TypeReport Time
Toronto Total Blackout 15 minutes ago
York Internet 20 hours ago
Toronto Internet 21 hours ago
Toronto Internet 22 hours ago
Toronto Internet 1 day ago
Toronto Phone 1 day ago

Nearby cities with recent reports

Toronto

45 recent signals

15 minutes ago
York

1 recent signals

20 hours ago
King

1 recent signals

1 day ago
Markham

1 recent signals

4 days ago
Toronto county

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • Dodda_Bull
    Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • thefringemin
    AB_Girl (@thefringemin) reported

    @JustMeJamie64 @Rogers That's precisely the problem for having a monopoly. I trifecta in CANADA. It needs to stop!

  • MJones520
    Michelle Jones (@MJones520) reported

    @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.

  • caiello2
    Cristina Aiello (@caiello2) reported

    @Rogers How do I get better service, my cable keeps cutting out. 3 tech calls since July 24/26 but problem happened again this evening Aug 17/26. Internet is fine, reg tv on cable cuts out. Called bulk service # 1-855-759-5856. Held forever finally hung up. Please help.

  • iCruiseify
    Donna (@iCruiseify) reported

    @cookiegigan @RogersHelps @Rogers They did, the call dropped twice and they called back, unfortunately when it dropped the third time... So one of two issues solved at least.

  • Evil__Empire
    Stu 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Evil__Empire) reported

    @RogersHelps I have numerous channels that haven’t worked for a week. Only 1 of the Sportsnet channels, only 1 of the TSN channels, MLB Network doesn’t work, plus a lot more. What’s the problem?

  • marmisto
    Menna (@marmisto) reported

    @JustMeJamie64 @Rogers I called for tech support, talked to a gentleman who spoke decent English with a semi-heavy accent, however the other gentleman in the background weren’t speaking English at all. I asked what all the background noise was and he said he was driving, using a car phone. 😭

  • hwspav
    Pav (@hwspav) reported

    @RogersHelps @Rogers just horrible customer service. Horrible.

  • EhmTEhf
    MTF 🇨🇦 (@EhmTEhf) reported

    @JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.

  • OShenMetaX
    Oceanic Prole (@OShenMetaX) reported

    @jcpwaynesworld @JustMeJamie64 @Rogers Didn't Sam Walton stsrt Walmart start as a..... Ahh, never mind.

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    Rogers is a complete joke. Phone calls and chats being automatically disconnected without offering any assistance because you are too busy to help me. Absolute gong show. HIRE MORE STAFF. @RogersHelps