Rogers outages and service status in Vaughan, Ontario

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vaughan, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Concord, Richmond Hill, Toronto county, King, York, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Bolton, and Purpleville.

City	Problem Type	Report Time
Toronto	Internet	1 hour ago
Toronto	Wi-fi	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Total Blackout	2 hours ago
Toronto	Phone	6 hours ago
Toronto	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

• 
  Mish (@mishd27) reported 49 seconds ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 7 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  rr. (@iamdieroiramor) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Jamie singleton (@Jamiesingleton) reported 8 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  ReWoman👠 (@REWoman) reported 10 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  addey (@addeyxx) reported 16 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  addey (@addeyxx) reported 20 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 28 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 29 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Jason Sordi (@carrera_77) reported 32 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Perry Schwartz (@PerryS33) reported 33 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  Martha Holmen (@winnimartha) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Mish (@mishd27) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Mike Shah (@Mikeaholic76) reported 41 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Christina Hronis (@icandykriss) reported 44 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Samagra Shukla (@SamagraShukla) reported 46 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

• 
  Space & Defense Sector (@SpaceSector001) reported 46 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Jamie singleton (@Jamiesingleton) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Anthony Chien (@anthonychien) reported 50 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Christina Hronis (@icandykriss) reported 53 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lalala (@Lalala40426422) reported 4 minutes ago

  @Rogers hey rogers when are you going to start hiring agents who speak English as their first language so us Canadians can have good customer service again?! The service I received today is horrid. The amount I pay every month should warrant training CANADIANS. About to cancel!

• 
  BeyondOldfashioned (@Karen22912) reported 5 minutes ago

  Sooooo….. more on this, the info that I could find indicates a @Rogers tech support worker in Morocco earns $500-$700 U.S. per month, more if they have more specialized skills- Does Rogers have difficulty finding Canadians to do this work?

• 
  Stay Frosty (@StayFrosty_11) reported 5 minutes ago

  @CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****

• 
  Chris P Bacon (@pozpiggy86) reported 8 minutes ago

  2 AM and @Rogers is STILL down... This is NOT a way to make a good impression with a new customer. It's been more than 12 hours now with no home phone, cable TV, or internet and all I hear from #Rogers is crickets... #CRTC

• 
  tiredsotired (@sotiredsotired) reported 10 minutes ago

  @RogersHelps @BawlingOnBloor You will be sucked into a time wasting vortex that will enrage you and not solve your problem. Speaking from experience. The absence of humans now to deal with the endless billing errors is enraging. But good luck!

• 
  Pain (@16tobeijing) reported 13 minutes ago

  ORGANIZATION FIRST **** HOW THE PLAYERS FEEL SIT THE STUPID ******** @keithpelly @rogers @MLSE

• 
  Darren Gudmundson (@BrianOakely) reported 16 minutes ago

  @Rogers You won't even let me cancel my account without going down to one of your franchise stores. I will try your latest link when I get back.

• 
  C Wagner (@colingwagner) reported 18 minutes ago

  @RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.

• 
  WeTheNorth (@deeprathi) reported 18 minutes ago

  @RogersHelps That DEFINITELY is kind of strange works. Please do check 2 open tickets for a year or so. One of them was just confirmed by your home internet technical support

• 
  Gobi Anpalagan (@beem3er) reported 19 minutes ago

  @Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future