Rogers Outage Report in Vaughan, Ontario
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The latest reports from users having issues in Vaughan come from postal codes L6A and L4K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vaughan, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vaughan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vaughan, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, King City, Woodbridge, Vaughan, North York, Markham, Thornhill, Maple, Rexdale, Bolton and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vaughan, Ontario
Latest outage, problems and issue reports in Vaughan and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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(ノ°Д°)ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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herve paza
(@hervethefute) reported
Hi i received a text saying the outage wAs over but still no internet ! @RogersHelps
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🇺🇦 Kim Mullan Real Estate
(@kimcanhomes) reported
Update internet retired after 21 hours but NO email access and receiving no email. For any of my clients I hope you see this - please text or call for anything urgent and if you sent anything after 1 pm yesterday I may never receive it. @RogersHelps not really convinced @Rogers
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Paul moos
(@Paulmoos1) reported
@Rogers can’t believe the crappy service these guys dish out. Called to talk to Home Monitoring Customer service and was told to wait for two hours or call back in two hours!! What’s going to happen when they take on Shaw customers!! Wouldn’t provide a direct # to call either
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Susan Marcus
(@SusanMarcus10) reported
Dear @rogers, My 91-yr old mother will be without telephone service for 4 days as a result of wrong information provided to me by your customer service team. This is unacceptable, and puts my mother at great risk. @rogershelp
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Marc Neal
(@mneal67) reported
@shaw @rogers what ever they call themselves. Customer for the last year and every bill the same but for some unknown reason now my bill has doubled and they say nothing is wrong , it is just that I don't understand their Bill. Classic example of corporate abuse. #crtc
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🇺🇦 Kim Mullan Real Estate
(@kimcanhomes) reported
Update internet retired after 21 hours but NO email access and receiving no email. For any of my clients I hope you see this - please text or call for anything urgent and if you sent anything after 1 pm yesterday I may never receive it. @RogersHelps not really convinced
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Adam
(@aheig82) reported
@RogersHelps Hi, I've had no internet/cable/home phone since about 3:30 am, whats going on with your service?
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Arron A. Fishbain
(@AFishbain) reported
Anyone in Canada who still has @RogersHelps service leave!. Undeniable the worst customer service, technicians, escalation and products on this planet. Left my disabled mother in Ottawa without connected 3rd party smarthome services because of ignite and I’m 2800 miles away now.
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zoë
(@zoe_wankenobi) reported
Wow shocker! @RogersHelps doesn’t help! ******* idiots couldn’t even put in a free promo correctly and mistyped my email but refused to take accountability afterwards, extend the promo for missing time or pay me back for personally paying a portion of the promo. Disgusting.
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Kelley Moynagh
(@KelleyMoynagh) reported
@Rogers We were told our issue was resolved but keep getting reminder text messages that we owe money so my husband called back tonight and the agent said she couldn’t find any information and opened a new case we asked to be transferred to a manager and have been on hold another 1/2 hr