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Rogers outages and service status in Vaughan, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 12 outage signals in the last 24 hours around Vaughan, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 4, 9:35 PM EDT.
  • 66% Internet (66%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 2% Phone (2%)
  • 2% E-mail (2%)

The latest reports from users having issues in Vaughan come from postal codes L6A and L4K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vaughan, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vaughan, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vaughan, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Vaughan, Richmond Hill, North York, and Concord.

CityProblem TypeReport Time
Toronto Wi-fi 35 minutes ago
Toronto Wi-fi 1 hour ago
Toronto Internet 4 hours ago
Toronto Internet 4 hours ago
Toronto TV 8 hours ago
Toronto Total Blackout 9 hours ago

Nearby cities with recent reports

Toronto

64 recent signals

35 minutes ago
Toronto county

4 recent signals

2 days ago
Markham

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vaughan, Ontario

Latest outage, problems and issue reports in Vaughan and nearby locations:

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • MariamJKarim
    Mariam J. Karim (@MariamJKarim) reported from York, Ontario

    @Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • buttery_smoooth
    SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ACassan56
    AC@SS56 🍎 (@ACassan56) reported

    @TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!

  • TruthFringe
    Fringe Truth (@TruthFringe) reported

    @bdmolnar @Rogers I thought "**** OFF!" and a door slammed in their face was nice enough?

  • CanadianPylon
    Orange Cone (@CanadianPylon) reported

    @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

  • paulkelly515
    The Original PK (@paulkelly515) reported

    @RogersHelps I have it set up for my elderly mother with dementia who lives in a nursing home. Would it be that easy to accidentally add those? Or is it a little more difficult and staff would have had to do it? Need to cancel ASAP. Can I get it turned off so it can’t be added again?

  • storytellrwendy
    So Mino (@storytellrwendy) reported

    @Rogers you are a horrible service. We’re trying to cancel our account and we’ve been on hold 3 hours, re-directed by 4 different reps, and have been told it’s not possible to cancel. You’re now stealing from us. Awful customer service. Awful company.

  • timmikewilkins
    Tim Wilkins (@timmikewilkins) reported

    @TruthFringe @Rogers Rogers is doing the same as everyone does. The guy at your door is pushed and trained to get you to agree in anyway he can. Rodgers it self is the problem

  • visitorsdigest
    Island Time (@visitorsdigest) reported

    @lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.

  • soro77
    𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported

    Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

  • k_mclean
    Katie🌼💛☀️ (@k_mclean) reported

    @RogersHelps Me telling your rep to their face to never ring my doorbell again should be enough for you to know I do not want to be solicited. Again, LOOK AT YOUR RECORDS and see the products your customers have and use common sense. Don’t. Waste. My. Time

  • tsmitheman
    tim smitheman (@tsmitheman) reported

    @RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help