Rogers outages and service status in Napperton, Ontario

Problems in the last 24 hours in Napperton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Napperton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Napperton, Ontario

Latest outage, problems and issue reports in Napperton and nearby locations:

• 
  Dave Cameron (@davecam3) reported 1 minute ago from Strathroy-Caradoc, Ontario

  @RogersHelps I also live in Strathroy and have no internet access. Any time estimate on when service may be restored?

• 
  Robert Gros (@robert_gros) reported 13 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps I’m having no ignite internet, TV or home phone in Strathroy. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?

• 
  Chris Stinson (@ChrisStinson) reported 50 minutes ago from Strathroy-Caradoc, Ontario

  @Rogers @RogersHelps... You have exactly 4 hours to get my service up. If I have to go somewhere to watch the gold medal game you have lost a longtime customer.

• 
  Chris Stinson (@ChrisStinson) reported 51 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps why is your service going up and down all day in Strathroy, Ontario.? When will it be fixed?

• 
  Chris Stinson (@ChrisStinson) reported 53 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps and no support online... Terrible service... Ridiculous

• 
  Mike Chabot (@mikechabot416) reported 54 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps cancelled my SMH on March 5; nearly 2 months later, there’s still an open case to close my service. How does it take 2 months to cancel a service?! Zero accountability from any Rogers agent throughout the process. Cancelling all services with Rogers.

• 
  Chris Stinson (@ChrisStinson) reported 57 minutes ago from Strathroy-Caradoc, Ontario

  @Rogers @RogersHelps I guess all the apologizing from the last huge outage was just lip service ehh Rogers? Internet out all day here, small business can do no business. Thanks... #timetoswitchtobell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wijaya Navaratnam (@wnavaratnam) reported 5 minutes ago

  @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

• 
  Brett Plaxton (@BrettPlaxton) reported 5 minutes ago

  Yo @RogersHelps is something up with the 5G network? Ever since we had a service interruption last week, my phone keeps going into SOS mode and won’t connect outside of wifi

• 
  Frédéric-Alexandre Decelles (@DecellesFA) reported 7 minutes ago

  @RogersHelps @Bratt_world This is a problem.

• 
  Judy Pickett (@JudyPickett1) reported 8 minutes ago

  Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

• 
  Anne Proctor-Counter🇨🇦 (@ayym) reported 11 minutes ago

  @RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam

• 
  Graham Haigh (@GrahamHaigh) reported 13 minutes ago

  @RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.

• 
  Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported 13 minutes ago

  @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 14 minutes ago

  @Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.

• 
  Proud Canadian (@miketaylorTO) reported 15 minutes ago

  @Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.

• 
  Jennifer Leigh (@WriteLinesInk) reported 15 minutes ago

  @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number