Rogers outages and service status in Strathroy-Caradoc, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 0 outage signals in the last 24 hours around Strathroy-Caradoc, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Strathroy-Caradoc, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Strathroy-Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports Near Strathroy-Caradoc, Ontario
Latest outage, problems and issue reports in Strathroy-Caradoc and nearby locations:
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps my internet is down and I’ve just been told Wednesday is the first day someone can come and look at it!
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@AntiBlackRacis1 @Sflecce @Apple @Rogers @RogersBiz Lol......it doesn't help those in rural areas that have capped data!
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Mike Peerless (@PirateMike911) reported from Byron, Ontario@RogersHelps Is internet down in London West?
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Kathi Wilson (@midwifek) reported from Middlesex Centre, Ontario@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.
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Dave Cameron (@davecam3) reported from Strathroy-Caradoc, Ontario@RogersHelps I also live in Strathroy and have no internet access. Any time estimate on when service may be restored?
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Mike Chabot (@mikechabot416) reported from Strathroy-Caradoc, Ontario@RogersHelps cancelled my SMH on March 5; nearly 2 months later, there’s still an open case to close my service. How does it take 2 months to cancel a service?! Zero accountability from any Rogers agent throughout the process. Cancelling all services with Rogers.
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Chris Stinson (@ChrisStinson) reported from Strathroy-Caradoc, Ontario@Rogers @RogersHelps... You have exactly 4 hours to get my service up. If I have to go somewhere to watch the gold medal game you have lost a longtime customer.
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Chris Stinson (@ChrisStinson) reported from Strathroy-Caradoc, Ontario@Rogers @RogersHelps I guess all the apologizing from the last huge outage was just lip service ehh Rogers? Internet out all day here, small business can do no business. Thanks... #timetoswitchtobell
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@RogersHelps @YakmanHuntTV Can you at least give e an explanation to your #rockethub customers as to why you cannot allow uncapped data. Perhaps you wont be as bombarded with complaints if you advise that it would cripple the cellular network!
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioNow that I can, I have this to say to @Rogers: **** you. ****. You. You crippled the country yesterday and you can't figure out why and you are no doubt shoring up the legal barricades against the coming storm of lawsuits. And yet you want to have everything, run everything 1/
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Kathi Wilson (@midwifek) reported from Middlesex Centre, OntarioAbout the system. She looked stuff up. And she solved our problem at the root cause. I wanted to cry. I know she isn't paid enough and she is gold. If all @Rogers customer service people were like her, they wouldn't be loathed the way they are. Look to her as a model!
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Cait Davidson (@cedavidson) reported from Middlesex Centre, Ontario@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.
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Robert Gros (@robert_gros) reported from Strathroy-Caradoc, Ontario@RogersHelps I’m having no ignite internet, TV or home phone in Strathroy. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?
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Chris Stinson (@ChrisStinson) reported from Strathroy-Caradoc, Ontario@RogersHelps and no support online... Terrible service... Ridiculous
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Keep em Real (@KeepemReal) reported from Middlesex Centre, Ontario@fordnation, should I go out to find wifi for my kids to do school and for my work. You want us to stay home then get on @Rogers and @Bell ass! @fordnation and rural internet providers need to find a solution NOW! At least create a subside for us!
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Dan (@midtownexpress) reported from Southwest Middlesex, Ontario@RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.
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Cait Davidson (@cedavidson) reported from Middlesex Centre, OntarioHey @RogersHelps I just want you to know what a rockstar you have in your customer service reps, Esther especially but Cheyenne was also very helpful. If your customer service is always that good then you’ve got a customer for life.
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Chris Stinson (@ChrisStinson) reported from Strathroy-Caradoc, Ontario@RogersHelps why is your service going up and down all day in Strathroy, Ontario.? When will it be fixed?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Kohlsmith (@akohlsmith) reported@RogersHelps You have all the details. Open Xfinity app. Log in. Enter the 2FA. "Oops, screw you, back to login". Now try to get Anna to route you to cable tech support - impossible. Mobile CSR is apologetic and offers to send you to cable tech support, where you wait for over an hour and then wait some more. Absolutely terrible, terrible customer experience. You force your customers to use your app, but do not make DAMN sure the app login process is robust. You could just let us use the modem with our laptop browser because we don't need the internet to to configure the modem on the table in front of us, but apparently that's too easy.
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Ice Xiao (@icyyicee) reportedHey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..
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Carol Tidd (@CarolTidd) reported@RogersHelps Outage was verified in area, 7 hours is far too long
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M B (@MitchBeaus) reported@Rogers Wow its nice to see you don't value existing business of a decades long customer at all, but a new customer can save almost 40% 👎 2 hours of phone calls for nothing, thank you and have a nice weekend.
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Gayle Charach (@gcharach) reported@RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.
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hris bau (@hris2005) reported@RogersHelps why do you close technical support cases without resolving them?
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I ain't using cell space for a stupid Rogers app FOR THE RECORD
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Russell (@major2571) reported@RogersHelps @MactelecomN Isn’t technical support your department? even if this is not a technical problem you should follow up internally. This garbage customer service and attitude is why i left rogers over a decade ago and will never be a customer again.
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Todd Bealor (@ToddBealor) reported@RogersHelps call center support is utterly useless! Called to try and resolve an ethernet issue with my XFiniti router and somehow got some that could barely speak or understand English, let alone provide any technical support. No supervisor available.
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sarah (@dawnthehorizon) reported@RogersHelps I have 5G turned off, opting to use LTE and the same thing still happens in my home. Sometimes turning it into airplane mode then turning it off works, but it still will go into SOS mode. Simply put, I’ve never had this issue in my house until I upgraded, and got 5G access.