Rogers outages and service status in Newbury, Ontario

Problems in the last 24 hours in Newbury, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Newbury, Ontario

Latest outage, problems and issue reports in Newbury and nearby locations:

• 
  Dan (@midtownexpress) reported 15 minutes ago from Southwest Middlesex, Ontario

  @RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danendra (@Neno101124) reported 1 minute ago

  @Rogers Your service is like ****

• 
  Harold and Jean (@HAC_N800) reported 2 minutes ago

  @RogersHelps It always amuses me that the standard response is “check the website” - if your internet and phone service is out, and like us, you don’t have a smart or cell phone, that’s not a thing one can do easily.. have you though of an IVR message that informs of outages?

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 9 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 10 minutes ago

  @RogersHelps “Maybe just reach out”. You call me! I’d have to spend 75-120 minutes on hold to ‘reach out’ I didn’t have home wifi I didn’t have cell service The boxes were dead. For the 5th time I had to use MY cellular data plan until the power was restored ‘Storm ready’ didn’t work.

• 
  Brandon (@TheCity0fChamps) reported 10 minutes ago

  Hopefully someone at @Rogers makes this right. Just brutal customer service.

• 
  Arsalan S. (@arsalansaleem_) reported 11 minutes ago

  @RogersHelps i have switched my plan and its not yet reflected, agents get connected after listening to the issue they try to transfer to other dept and disconnect call, i yest got tv box and not modem, i am on prorata from last plan which is priced at full, i am so disappointed.

• 
  Landon Creasy (@landoncreasy) reported 13 minutes ago

  @RogersHelps @rogers… your team is impossible to reach on the phone. Impossible after three days of trying. #help

• 
  Phat Tony™ 🥩 (@bushcrafter79) reported 15 minutes ago

  @GunGnome @resolutepest @Rogers Same with Bell in Ontario. Garbage reception, internet won't work but 5 cars of LTE or 5G

• 
  Steph's Coping Strategies (@Strigah_steph) reported 15 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Anti-book banning (@DMadigin) reported 18 minutes ago

  @RogersHelps I emphasized there would be at least a $500 penalty. He totally lead me down the garden path. I switched mobile service that very evening.