Rogers outages and service status in New Harbour, Newfoundland and Labrador

Problems in the last 24 hours in New Harbour, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in New Harbour, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yogi (@TheYogiPatel) reported 5 minutes ago

  Just to inform you guys @Rogers - if a real human is reading this. Your online customer services need to include real humans. The AI assistant doesnt resolve any issue. I have to now visit a nearby outlet to get my issue resolved.

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 5 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 7 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  Elizabeth Bryant (@wheelgirl77) reported 8 minutes ago

  @RogersHelps Service is down in Whitby on Waller Street. Outage map is also down. Any info or ETA on this?

• 
  SvanjuMedia (@SvanjuMedia) reported 9 minutes ago

  @DeepakDeep63276 @RogersHelps Two hours on hold and Rogers still expects you to keep chasing them? Don't keep waiting. Google "CCTS complaint form" and select the first result. Rogers is required to follow up with you. Work smarter, not harder. #Rogers @Rogers

• 
  A Kar (AKK) (@AjumaKar) reported 11 minutes ago

  @MapleLeafs @Rogers the best thing this organization can do id to shut down all the sports radios.too many clowns

• 
  1S ry (@ryleeshaetv) reported 15 minutes ago

  why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 20 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  Martin (@O_Grech_kin) reported 22 minutes ago

  @RogersHelps @Rogers Had connection issues for months now. I have contacted you in the past regarding this. I was told to contact your bundle team who never answers. I just did online chat and your agent gave me the run around. I just need a modem upgrade. Can someone help me?

• 
  HighHorse (@FringyFarm) reported 24 minutes ago

  @Bratt_world @Rogers Fido continued to withdraw money for 7 months after the account was closed from my 86 year old dad until I discovered it while he was in the hospital. Still can't reach them for resolution @FidoSolutions