Rogers outages and service status in Newton, Ontario

Problems in the last 24 hours in Newton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Newton, Ontario

Latest outage, problems and issue reports in Newton and nearby locations:

• 
  Derek Andrew Gabriel Kelly (@_derekagkelly) reported 60 minutes ago from Perth East, Ontario

  @Rogers I have no service. Seems to be a wider issue. When will it restored

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike walsh (@mikewal16285187) reported 3 minutes ago

  @RogersHelps @MathesonJMT Also 2 hours when my internet speed went from 100 to 1. Obviously despite the rather lame deflection from the problem,you dont have enough teams or your product sucks so bad,there will never be enough teams

• 
  Jennifer Vargen (@jennvargg) reported 3 minutes ago

  I do not ever recommend @Rogers /shaw for TV, internet. Customer service is a nightmare… on hold yesterday 1 1/2 hrs and disconnected… this morning on hold 57 min and disconnected… All their call centre staff is Filipino… in the Philippines 😡😡😡😡😡😡😡

• 
  Nirmal Nanda (@ImNirmalnanda) reported 6 minutes ago

  @RogersHelps Rogers has moved much of its customer service offshore, so it can be difficult to explain issues and understand the representatives. Is it possible to speak with someone based in Canada?

• 
  staz (@zzleepyguy) reported 10 minutes ago

  @rogershelps My internet keeps lagging during my video game, is there an outage or somethin im in the toronto area

• 
  Mars Bar (@bakshrocks) reported 13 minutes ago

  @RogersHelps @PearlJamPat Hey Rogers: This type of sales solicitation needs to stop. I don’t open the door, if they see me outside, they harass me non-stop. Asking personal questions and BS rates. I start off nice but that quickly changes when they don’t leave. The people you hire are the problem!

• 
  staz (@zzleepyguy) reported 14 minutes ago

  @RogersHelps I got told to split my internet connections from 2.4 to 5g and that didn't help, It has to be a problem on your end especially with multiple people dealing with it. Especially on down detector there's plenty of reports of internet issues

• 
  creative (@CreaTiv_thinkeR) reported 20 minutes ago

  @RogersHelps From account, Chat agent safia asked concern and redirected to support specialist which basically keeps sending message to "Thanks for holding. We’ll be with you as soon as possible. Please continue to hold to keep your place in line." For more than 25 times in last 50 minutes

• 
  Cross Fire (@BellaKissBanuta) reported 22 minutes ago

  @RogersHelps I noticed that you keep saying sorry to customers for not honouring your services. It doesn't make any sense because a customer cannot say sorry for not paying your bills, even if the quality of services is poor. Unfortunately, there is no incentive for that.

• 
  James MacDonald (@jimmymac6685) reported 24 minutes ago

  WTF? And then she tries selling me a Roger’s credit card!! Why wait to tell me 50 mins laters that she can’t cancel my plan! Terrible service. I will not be returning! I don’t suggest ppl get @Rogers 🤮

• 
  Andrew Holowaty (@AndrewHolowaty) reported 26 minutes ago

  @RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.