Rogers outages and service status in Newton, Ontario

Problems in the last 24 hours in Newton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Newton, Ontario

Latest outage, problems and issue reports in Newton and nearby locations:

• 
  Derek Andrew Gabriel Kelly (@_derekagkelly) reported 25 minutes ago from Perth East, Ontario

  @Rogers I have no service. Seems to be a wider issue. When will it restored

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert0629 (@frbolo) reported 3 minutes ago

  @buzzilio365 @RogersHelps My outage is been out since 3:30am this morning now your telling me won’t be back until 3:30pm September 1

• 
  Shell (@Shell29at) reported 6 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 7 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  brokencool (@brokencool) reported 7 minutes ago

  @RogersHelps So there is an issue?

• 
  wole (@awoleworldwide) reported 9 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  James Hughes (@JHughes681) reported 11 minutes ago

  @BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.

• 
  LifestyleDigs (@TheLifestyleDig) reported 12 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  Robert Jones (@robert12jones) reported 12 minutes ago

  @LeafsLose1967 @Sportsnet @Rogers I know the criminals increased the price from 24.99 to 29.99 per month as well. An absolute rip off based on the garbage on the field.

• 
  DNA does not lie! (@dnadoesnotlie) reported 13 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  BNKB (@banknotekb) reported 19 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?