Rogers outages and service status in Parry Sound, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Parry Sound, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Parry Sound, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Parry Sound, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Parry Sound, Ontario
Latest outage, problems and issue reports in Parry Sound and nearby locations:
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Chris Murata (@ChrisMurata) reported from Parry Sound, OntarioCluster **** day 12 with the fabulous @Rogers customer service and support.... transferred to 3 different departments with no answer in sight. The only real help is the @RogersHelps twitter account but can I trust them at this point?
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Chris Murata (@ChrisMurata) reported from Parry Sound, Ontario@Rogers My bad I thought this was a DM. Who do I reply to @Rogers helps
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Chris Murata (@ChrisMurata) reported from Parry Sound, Ontario@Rogers All she wants to do is keep her number she has had for over 20 years. This should have been a simple porting why it became a cluster is beyond me... there are notes they have to contact Bell?? Why the number is on your network.
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Chris Murata (@ChrisMurata) reported from Parry Sound, Ontario@Rogers great customer service telling me I'm wrong about an account change that never should have happened. #terrible how hard is it to port a number from YOUR home phone service to another wireless number?
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Chris Murata (@ChrisMurata) reported from Parry Sound, OntarioYou speak to 4 different "customer relations" reps and no one can put proper notes in an account that should be done with no issues. @Rogers you wonder why your customers leave with bitter tastes in their mouth after trying to get an issue resolved. #noownership #notrenewing
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Chris Murata (@ChrisMurata) reported from Parry Sound, OntarioHey @Rogers do you keep people waiting to speak to someone with some authority so they either give up and hang up or forget why they called. Great way to spend a Monday evening on hold for over an hour. #greatcustomerservice #pathetic #runaround
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Noah sans Ark (@lunchbox_23) reported@RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”
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Nesta ౨ৎ (@nestapendragon) reported@MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.
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MACK A (@mack1971) reported@RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with
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Officially HarjjiB (@HarjjiB) reported@RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge
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Sanka Jayasundera (@Zenblime) reported@RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.
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Nesta ౨ৎ (@nestapendragon) reportedAs a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.
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Bonnie Lee (@stitchlady) reported@RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.
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Dog Mom 🇨🇦☘️ (@buzz_because) reported@RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.
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BWalker (@Bwalker9313) reported@RogersHelps any outages in Calgary right now? My modem has a solid red light. Internets not working
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Free & Fair (@CanadaMate) reported@RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!