Rogers outages and service status in Parry Sound, Ontario

Problems in the last 24 hours in Parry Sound, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Parry Sound, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Parry Sound, Ontario

Latest outage, problems and issue reports in Parry Sound and nearby locations:

• 
  Chris Murata (@ChrisMurata) reported 8 minutes ago from Parry Sound, Ontario

  @Rogers great customer service telling me I'm wrong about an account change that never should have happened. #terrible how hard is it to port a number from YOUR home phone service to another wireless number?

• 
  Chris Murata (@ChrisMurata) reported 9 minutes ago from Parry Sound, Ontario

  @Rogers All she wants to do is keep her number she has had for over 20 years. This should have been a simple porting why it became a cluster is beyond me... there are notes they have to contact Bell?? Why the number is on your network.

• 
  Chris Murata (@ChrisMurata) reported 38 minutes ago from Parry Sound, Ontario

  Hey @Rogers do you keep people waiting to speak to someone with some authority so they either give up and hang up or forget why they called. Great way to spend a Monday evening on hold for over an hour. #greatcustomerservice #pathetic #runaround

• 
  Chris Murata (@ChrisMurata) reported 42 minutes ago from Parry Sound, Ontario

  Cluster **** day 12 with the fabulous @Rogers customer service and support.... transferred to 3 different departments with no answer in sight. The only real help is the @RogersHelps twitter account but can I trust them at this point?

• 
  Chris Murata (@ChrisMurata) reported 45 minutes ago from Parry Sound, Ontario

  @Rogers My bad I thought this was a DM. Who do I reply to @Rogers helps

• 
  Chris Murata (@ChrisMurata) reported 58 minutes ago from Parry Sound, Ontario

  You speak to 4 different "customer relations" reps and no one can put proper notes in an account that should be done with no issues. @Rogers you wonder why your customers leave with bitter tastes in their mouth after trying to get an issue resolved. #noownership #notrenewing

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Determined Canuck (@frenchlefty26) reported 9 minutes ago

  @georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.

• 
  not ali (@paigeslesb) reported 11 minutes ago

  see how bad you are. i'm switching too @Rogers

• 
  John Valdellone (@JohnSavageDJS) reported 11 minutes ago

  @RealDonBradshaw @Rogers Probably because they don't expect it to be a long call up. He's probably back down tomorrow. With Gimenez not at 100% they needed a back up infielder for today's game.

• 
  Kevin (@kevcpm) reported 12 minutes ago

  @cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?

• 
  Cheryl (@CCintoronto) reported 15 minutes ago

  @RogersHelps @Rogers Does anyone answer your support line ever?

• 
  MO (@mkmaster0003) reported 17 minutes ago

  @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company

• 
  scott kimberley (@skimberl_scott) reported 18 minutes ago

  @Rogers hi - ive been on hold since 9 am (its 10:30am now) - i got your credit card and am trying to link it to my cell acct - what is it going to take to get someone to pick up the phone to help a client out?

• 
  SJ (@cafveteran) reported 18 minutes ago

  @Rogers And now I'm being told to call a different phone number. Ridiculous the amount of time that I'm wasting on these issues. I always had to be called to be transferred to a different customer service number to fix the address issue that I've been trying to resolve for over a year. Guess what, I'm on hold, again.

• 
  Michelle Jones (@MJones520) reported 19 minutes ago

  @RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.

• 
  Trish M (@trishmilley) reported 20 minutes ago

  I PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps