Rogers outages and service status in Perth, Ontario

Problems in the last 24 hours in Perth, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Perth, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blackhat Casper (@JBPVFM) reported 6 minutes ago

  @Rogers @RogersHelps let me know if you have a human without prompts that wants to sell a new security service system......I give up. This isn't a self checkout purchase.

• 
  Sonic Snafu 🇨🇦 🎶 (@Sonicsnafu2022) reported 11 minutes ago

  @RogersHelps Whats going on with your network and why cant I see anything in your website?

• 
  Carole Gagne (@CaroleGagne108) reported 14 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  Gayle Charach (@gcharach) reported 18 minutes ago

  @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

• 
  Carol Tidd (@CarolTidd) reported 22 minutes ago

  @RogersHelps Outage was verified in area, 7 hours is far too long

• 
  Kay. (@westsidelimbo) reported 26 minutes ago

  @Rogers @RogersHelps fix your long wait times!!! i’ve been trying to call and chat back and forth and no one is getting back to me. even after waiting 2 hrs on the queue, i get disconnected for whatever reason. so stupid

• 
  kaleemullah (@kaleemullah19) reported 26 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Carole Gagne (@CaroleGagne108) reported 26 minutes ago

  @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

• 
  Bill Perry (@Captnwilly) reported 27 minutes ago

  One thing I can count on is to not count on Rogers cellular coverage on the ferry between Sidney and Fulford and the 5G just goes out for about 10 minutes. Can’t even watch Rogers sports network @rogers