Rogers outages and service status in Pictou, Nova Scotia

Problems in the last 24 hours in Pictou, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pictou, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Koreen (@MrKoreen) reported 3 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  Trail Trekker (@Trailtrekker25) reported 5 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps My Virgin Internet has a self diagnostic feature. I was using one of those self help chats for something else and it kept sending me in a circle without resolving anything.

• 
  Jimbo Jones Senior (@JimboJonesSr) reported 7 minutes ago

  @CanadasLeafs @Rogers Lol I was on hold with them for over 2 hrs couple of weeks back. That was after showing up at a Rogers store where they make you buzz an intercom , "move in front of the camera" ask you what you want then tell you to call CS that they can't help. Lol

• 
  Blackhat Casper (@JBPVFM) reported 8 minutes ago

  @AnthCo1 @CanadasLeafs @Rogers Rogers Store: How can I help you. Need to swap remotes. Rogers Store: Let me check online. What?

• 
  Steve (@SteveD29) reported 14 minutes ago

  @RogersHelps Oh I spent an hour on the phone and was told yes even though you didn’t use the service you could have so we will charge you 210 bucks still

• 
  Orange Cone (@CanadianPylon) reported 15 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  evanspence (@Loveataurus) reported 20 minutes ago

  @RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .

• 
  Cal Lindsay (@Cal495) reported 21 minutes ago

  @RogersHelps Would removing the pod while printing remove the problem? We have a split level house and without the pod, my son in the basement has no wifi. So removing the pod entirely is not a long term solution.

• 
  Search Navigators (@SearchNavCAN) reported 22 minutes ago

  @RogersHelps 4 hours wait time on the phone? What is your major malfunction. You people are absolute garbage.

• 
  DJ2026 (@DarrenOrvis) reported 25 minutes ago

  Dear Rogers. Unfortunately, as a customer for 15+ years with all services including tv, internet, security, 4 cells, and a tab account is not good enough to answer the phone and waste 3.5 hours of my day. Sadly, I am now looking elsewhere. You need to do better. @Rogers