Rogers Outage in Caledon East, Ontario

@RogersHelps internet is down near liberty village. is there an outage?

@RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

@RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

@RogersHelps Internet is down in the M3M Postal code.

@AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

@AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.

Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?

@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

@rogers internet in Scarborough, M1B 2A5 sucks!

@RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.

@Rogers So tired of fighting with rogers. Nothing but service issue for the last three weeks now a surprise $300 charge on my bill. Need an alternative internet company. So tired of all the errors. Moving on, searching for an alternative

@RogersHelps blurry screens on all channels except CNN has been going on for the last two weeks. My local antena shows better than Rogers. Why we are paying to rogers for TV? I am going to cancel TV and return the next box.

@RogersHelps Right so Apple’s Safari is broken when on Rogers. Sure I will let Tim Cook know. Thanks.

@RogersHelps what's with the slow speeds yesterday and today?

@RogersHelps Trying to upgrade 2 Ignite/TV. Many online chats: 1-my husband is told he has 3 accounts! 2-we can/cant access TV via a computer monitor (depending on which rep). Not sure what package we have anymore! Isn’t there one person (Supervisor?) who can help? Thanks

@RogersHelps Internet is down. Can you give an ETA when it may be back online?

@RogersHelps Is there a service issue in south Etobicoke. Nothing is working at our home and waiting for Rogers to call back. Mean while I left with no baby monitor again due to wifi issues. Please advise!

@RogersHelps why is everything down and no one calling back!

@RogersHelps I just received my new gen 2 ignite modem today and they have not connected it. Is there a way I can get a time frame when this might happen? We have been out of internet service all day.

@RogersHelps The built in safari browser thinks I am in Calgary. All Map apps work fine. This has been an issue for a decade with all my iPhones thru the years. Just bugged me enough to tweet to ask. iPhone 11 with IOS 14.4.2