Rogers Outage in Caledon East, Ontario

@RogersHelps Your service is a bad joke.

@RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

@Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

@RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

@RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

@RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

@RogersHelps Not getting much help there

So @RogersHelps can I get some help with this bum replacement box you sent me?

@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

@Rogers internet service is down. What is happening?!

On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

@RogersHelps Internet down in Mimico/Etobicoke or is it just me?

@RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

Can someone help me out ? @Rogers @RogersHelps

@RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

**** @Rogers the worst customer service ever period .

@RogersHelps Lol And no apology for the continued lapse of customer service

@Rogers Most reliable at always being down and not working?

@EdmontonOilers @Rogers @OkanaganHockey So that why Oilers extended his contract last year. He was supposed to be going Kraken. Time to retiret Kris. Help this team cap problem

@Rogers what is up with the Canadian @CNBC feed? I miss @jimcramer... Please fix it.

@RogersHelps @adifood1234 Is there a reason for this? Quite frankly it doesn’t make sense. Viewers don’t get the Olympics from CNBC and other networks such as Bell don’t have this issue. please confirm why Rogers customers who view markets not olympics face this and not others.

@BalcitaGodfrey @Rogers Hello - did you get anywhere on this? similar issue for me on Rogers as well. rogers support said it would be for the duration of the Olympics but this doesn’t make much sense…

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due to "routine maintenance." #unreliable

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due routine maintenance. #unreliable

@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Anyone else in #yyt experiencing issues with @Rogers internet? Has been down since ~10 AM in A1C. Chatted w/ @RogersHelps who blamed "equipment failure" and that it would be back around 3 PM - but why no official communication/public acknowledgement?