Rogers Outage in Caledon East, Ontario

@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!

@Rogers is the internet down in Etobicoke?

@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????

@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.

@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)

FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.

@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.

I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****

@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?

@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

@RogersHelps any outage reported in Toronto in the past hour?

Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

@RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

Is anyone else having issues with @Rogers right now? I've got no internet.

@BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

@RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

@RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

@Rogers Guys, your expensive data plan is horrible. I am paying $125/month and the included 10gb is done in 7 days often. The unlimited internet is way too slow to be called internet, so the rest of the month I can’t even use Google maps. So frustrating

@Rogers Can you explain why one of your representatives offered us a deal for a phone, told us to call back the next day because the billing system was down(???) and now your staff refuse to honour the agreed on pricing? Are your staff liars or just incompetent?

@RogersHelps Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

@filipe_freire12 @RogersHelps @Rogers Cawthra and Burnhamthorpe, no home internet since noon until now. the worst Sunday ever

I have been having problems with @Rogers lately I tried live chat the lady didn't understand problem I called waited 20 mins got hung up on Called a 2nd time got through after another 20 mins was transferred to different specialist only to hear automated voice they're closed 😡

@RogersHelps Multiple devices can see and connect to the network but won’t reach the internet. Phones, tv trying to connect to netflix for example.

@RogersHelps I can be next to the modem and no change. One device can see the network. Next to it, another can’t see it.

@RogersHelps I can connect to the 5 g network but it doesn’t reach the internet so I have to use the 2.4.

@bruinsbunnie @rogerstv I’m having the same issue watching leafs tonight @RogersHelps. Keeps intermittently freezing😡. Unacceptable.

@RogersHelps internet has been out off and on all day. Reported outage issue. Finally is fixed multiple hours later just to go out again after an hour or working. Case number C157569498.