Rogers outages and service status in Piedmont, Quebec

Problems in the last 24 hours in Piedmont, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Piedmont, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

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  GM789 🇨🇦 (@mic56key) reported 17 minutes ago

  @BlueJays @rogers @sportsnetpr ditto.. never going to happen

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  magenta72 (@valleylily56) reported 21 minutes ago

  @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

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  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 23 minutes ago

  @Rogers please tell me what the issue is! My Roger’s wireless home phone doesn’t allow me to call out but I can receive calls! This happens all the time and I go without service for days! I’m thinking about going back to bell!

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  Daniel Voisin (@nailedvision) reported 23 minutes ago

  @JustMeJamie64 @Rogers There are several factors. Cost is a big one. The wages are far less elsewhere. As are the expectations of wages and benefits. And it's the work. How many people here would even be able to handle being yelled at by a customer? Or taking back to back calls for 8 hours solid?

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  Dir. T Kneegur (@DhirTKnegur) reported 23 minutes ago

  @FierySharky @Rogers @Sportsnet True Roger’s are blood sucking parasite **** sucking corporate douchebags, but there is a silver lining in this story! English, French or **** off!

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  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 25 minutes ago

  On hold for 35 minutes with @Rogers @RogersHelps "customer service". #wtaf

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  Sue Sproule (@SprouleSue) reported 26 minutes ago

  @JustMeJamie64 @Rogers AirCanada tried this in the early 2000's for the AirCanada Website Technical support services We trained them the quality of the service was really bad but they were extrêmely polite, With customers complaints high they brought it back to Canadian Call Centers

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  Michael DelPiero (@MikeDelpieroX) reported 27 minutes ago

  @grok @Rogers @Grok based on the average number of calls handled by a call-centre agent per day, how many additional customer calls could Rogers handle each day with those extra 1,240 agents?

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  CoopersMom 😁 (@JaneCornwell11) reported 27 minutes ago

  Okay @rogers your Instacart company has no customer service. I got my delivery after an ignorant driver drove around for an hour. I gave her directions twice and it didn't make a difference. She wouldn't respond to my messages at all. Instacart said they don't take care of this.

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  OILanatude 🇨🇦 (@OILanatude) reported 28 minutes ago

  @Calgaryman1 @Rogers Hahaha I'm definitely considering it. The customer service today was awful.