Rogers outages and service status in Ponoka, Alberta

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ponoka, Alberta

Latest outage, problems and issue reports in Ponoka and nearby locations:

• 
  Von (@DatVonGuy) reported 32 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Von (@DatVonGuy) reported 35 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marielle Taylor (@MissMJTaylor) reported 6 minutes ago

  @RogersHelps Park staff said its been a problem since March for all Rogers users. No one has any mobile data. Just switches to a warning emergency calls only.

• 
  Chris P Bacon (@pozpiggy86) reported 6 minutes ago

  So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

• 
  DTAmerikka (@Ferreira_nszuki) reported 8 minutes ago

  @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?

• 
  Johan (@Johanfriesen) reported 10 minutes ago

  @RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait

• 
  Chris (@farmloaner) reported 14 minutes ago

  @Rogers ruining the birthday. Can’t watch @tigershockey or @EdmontonOilers due to a service interruption. Lots of upset hockey fans in Medicine Hat tonight!

• 
  Ashit Milne (@AshitMilne1969) reported 14 minutes ago

  Oof I remember that day they had in July 2022 - I bet that got Ottawa and Toronto onto calls (@Rogers network went out for almost an entire day). Single points of failure are dangerous.

• 
  Les Knight (@KnightLes90454) reported 17 minutes ago

  @RogersHelps Your online support tells me to call ! But I will try again in a bit 5 hrs so far

• 
  Peter Young (@cy686phtsl) reported 19 minutes ago

  @RogersHelps Despite my clear refusal, I received an email confirmation a few hours later stating that my service is scheduled to be suspended for six months effective April 30th. I did not authorize this action

• 
  tiredsotired (@sotiredsotired) reported 20 minutes ago

  @RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 21 minutes ago

  Ok @RogersHelps @rogers I have been without access to my email for weeks. I've spent at least 2hrs on the phone with you guys trying to fix it. Can you please get someone to help? I can't get to bills, I can't get in. I am completely unable to receive the MFA. HELP.