Rogers Outage Report in Ponoka, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ponoka, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Rogers
Rogers is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ponoka, Alberta
Latest outage, problems and issue reports in Ponoka and nearby locations:
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Von
(@DatVonGuy) reported
from
Hobbema, Alberta
****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!
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Von
(@DatVonGuy) reported
from
Hobbema, Alberta
Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Hughes
(@BenjaminHughes1) reported
@AboutRogers @Rogers Are you planning on reimbursing ALL your customers for the day of service affected? Or are you assuming a heartfelt apology will be enough?
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Xynskar
(@xynskar) reported
@Rogers @TyBiziness I have never seen Telus or bell have this type of problem, but a entire day with no service is total bullshit from one of the biggest telecommunication company’s in Canada. And also we all know you don’t truly apologize you just want our money
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ً
(@kathleenanner) reported
@KawhiMeARiver6 @chrissaccoccia1 I FWD that cheque to @Rogers to power down for the day.
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Bassem Abi-Farah
(@bassfarah) reported
@thomas_tong1 @AboutRogers @Rogers The supplier and the operator bear responsibility of this outage. Auditing their processes and systems engineering would uncover the real root cause. Not having a proper HA or testing/QA or process could be the reasons that would be discovered by my auditing.
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lana lafoy
(@lanalafoy) reported
@AlineBouDiwan I have service now. It finally worked at around 7:30 this morning. It really does make me want to close my account with @Rogers @AboutRogers after dealing with nonsense customer service for 18 years. #rogersoutage
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Lanz Singbeil
(@LanzSingbeil) reported
@AboutRogers @Rogers Still don't have service today (Tuesday)
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Brandon
(@bds28) reported
@AboutRogers @Rogers You should compensate the entire month's wireless charges for all of your customers. The speed with which Rogers dealt with this yesterday as well as their lack of communication and blaming other companies was incredibly poor. @RogersHelps
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Maxine Buske
(@HopeLythi) reported
@AboutRogers @RogersHelps I still do not have service
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Bernadine Mueller
(@youaregrt) reported
@RogersHelps So are we going to be compensated for your outage yesterday?
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Me
(@stl1782) reported
@FeCrypto @blogTO @Rogers Ask people whose businesses lost revenue because of the outage. Or people who couldn't reschedule their medical appointments. A simple google search will give you quite a few reliable articles from known media sources detailing how this outage cost many who were affected.