Rogers outages and service status in Ponoka, Alberta

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ponoka, Alberta

Latest outage, problems and issue reports in Ponoka and nearby locations:

• 
  Von (@DatVonGuy) reported 4 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

• 
  Von (@DatVonGuy) reported 53 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali Hasan (@AliHasa_n) reported 8 minutes ago

  @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

• 
  Cristina Aiello (@caiello2) reported 11 minutes ago

  @Rogers How do I get better service, my cable keeps cutting out. 3 tech calls since July 24/26 but problem happened again this evening Aug 17/26. Internet is fine, reg tv on cable cuts out. Called bulk service # 1-855-759-5856. Held forever finally hung up. Please help.

• 
  Chevy Guy (@chevy__guy) reported 12 minutes ago

  @Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.

• 
  GrumpyOldMan (@NotElonEither) reported 12 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

• 
  Mertecracker (@JWatson42) reported 12 minutes ago

  @RogersHelps Is there an email solution? I did try the online chat, but they weren't able to access what was required.

• 
  K D (@_kd2357) reported 13 minutes ago

  @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

• 
  Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported 15 minutes ago

  @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

• 
  🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported 18 minutes ago

  @Rogers @RogersHelps The sad part s that your support model changed and has gone completely backwards. On hold for hours, with CSR for hours, on hold 45 mind, xfer twice. The call dropped 3 times! He called me back twice and not the 3rd time. So 3.5 hours wasted. Again! Please help me!

• 
  Rajesh kumar M (@mrajeshdav) reported 19 minutes ago

  @RogersHelps I spent 2 hours with them yesterday, which were the other option was cancelling and asking the customer to pay the early termination feee. Whereas the it is a network limitation of @Rogers .it ain’t such a remote location , the direct competitor @Bell has a 3gbps for the address

• 
  Sanwin (@sanwins) reported 21 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?