Rogers outages and service status in Ponoka, Alberta

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Ponoka, Alberta

Latest outage, problems and issue reports in Ponoka and nearby locations:

• 
  Von (@DatVonGuy) reported 34 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

• 
  Von (@DatVonGuy) reported 43 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich (@GRichM77) reported 6 minutes ago

  @RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers

• 
  Raed Hamdan (@raedmm82) reported 6 minutes ago

  @RogersHelps Ambassador team gave me offer. After 2 months, I got a letter from Rogers that the charges increased starting from the following month. I called the team and no help while I am getting charged the wrong amount. i want to cancel the service & get refund of connection fees.

• 
  Tula Tuyige (@TTuyige) reported 7 minutes ago

  @DebraMHaak @Rogers Same here Ive tried several days to get someone to help but instead AI assistant and call is terminated.. I'm so done with these thugs.

• 
  Gun Gnome (@GunGnome) reported 9 minutes ago

  @Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.

• 
  Kuljeet Singh (@Kuljeet123r) reported 10 minutes ago

  @RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.

• 
  Gun Gnome (@GunGnome) reported 13 minutes ago

  I don't know why @rogers is so terrible here in northern Alberta. At least once a week, my internet and phone will both become effectively unusable in spite of having strong 5G signal on both devices. I can make this post but it'll take several minutes, and I can't even watch TV.

• 
  JB55 (@belljoseph) reported 19 minutes ago

  @Rogers absolutely terrible customer service via telephone support. On hold to arrange the transfer of service to a new address and hung up on after 3hrs and 20 minutes. How is this acceptable?

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 25 minutes ago

  I called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC

• 
  Ziv Rivkis (@ZivRivkis) reported 26 minutes ago

  @zukkyzee @Rogers Outage seems to be everywhere, however, their as ever useless outage map says nothing about it. Chat support confirmed "major node outage" but that's about it. SE here.

• 
  Mk_leds (@mk_leds) reported 27 minutes ago

  @Rogers Why is your customer phone support basically non-existent now ?