Rogers outages and service status in Ponoka, Alberta

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Ponoka, Alberta

Latest outage, problems and issue reports in Ponoka and nearby locations:

• 
  Von (@DatVonGuy) reported 26 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Von (@DatVonGuy) reported 46 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sprt08 (@sprt08) reported 7 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

• 
  Behrose Agha (@MullahBehrose) reported 10 minutes ago

  @Rogers I have been calling for the last two days regarding my bill. The wait time goes more than an hour then the CSR (mostly from India) finally attends and takes about another 40 minutes, putting me on hold in between multiple times and finally hangs up, without resolution.fyR

• 
  Officially HarjjiB (@HarjjiB) reported 11 minutes ago

  @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge

• 
  Madam Boring (@Carleey) reported 15 minutes ago

  @Rogers hi! I want to make 2 complaints. 1) Your website says your online services hours of operation are Mon-Sat but I've called twice and have received an automated message that it's closed. 2 we cancelled our internet services in Dec but your workers didn't actually cancel it

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 21 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  Bert Scott (@gopherhound) reported 21 minutes ago

  @lawandchocolate @bluejays @Rogers They need to get this jack *** to settle down. He’s very distracting while watching the game. 😡

• 
  Elizabeth Bryant (@wheelgirl77) reported 23 minutes ago

  @RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.

• 
  SCH (@StephenHoltzman) reported 23 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 25 minutes ago

  Does anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. 🤬

• 
  Free & Fair (@CanadaMate) reported 29 minutes ago

  @RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal