Rogers outages and service status in Ponoka, Alberta

Problems in the last 24 hours in Ponoka, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ponoka, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Ponoka, Alberta

Latest outage, problems and issue reports in Ponoka and nearby locations:

• 
  Von (@DatVonGuy) reported 22 minutes ago from Hobbema, Alberta

  ****** @Rogers @RogersHelps can’t add a line to my account thru online system or talking to a rep. Fix your ****!!!

• 
  Von (@DatVonGuy) reported 34 minutes ago from Hobbema, Alberta

  Wow been a @Rogers customer for close to 15yrs and I have never gotten any kind of loyalty deal…until now! 😒one day off, IF I travel somewhere during that time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dom (@NorthsideJane_D) reported 2 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  KIRO Service Consultation (@ampharan) reported 2 minutes ago

  @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

• 
  AvrilNOTLavigne (@avrilchuk6) reported 3 minutes ago

  @JayGenXer @Rogers The worst

• 
  Dman_67 (@Dman_67) reported 4 minutes ago

  @RogersHelps I have a possible fraud situation with your organization…but can’t get through to anyone to help, just get a message that you are too busy and to call back later? Trying to use your chat feature but have 100 people ahead of me. Need some help asap…..

• 
  Ria Riaz (@RoastedKeyboard) reported 6 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Amrith (@hopingcanadian) reported 11 minutes ago

  @RogersHelps Internet down for the last hr and a half. - cambridge ontario. Im on phone and also trying to get hold of someone on chat. No reports of outage as yet. Could you help me in anyway ?

• 
  KIRO Service Consultation (@ampharan) reported 12 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Crash Davis (@CrashDa46551883) reported 16 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported 16 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

• 
  Bob Duncan (@BobDuncan9751) reported 19 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle