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Rogers outages and service status in Pontypool, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • 50% TV (50%)
  • 50% Phone (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pontypool, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontypool, Ontario

The most recent Rogers outage reports came from the following cities: Clarington, and Cavan Monaghan.

CityProblem TypeReport Time
Clarington TV 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • lynnedy
    Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @BobNeufer @RogersHelps We are having the same problem in Courtice.

  • dsteele76
    Derek Steele (@dsteele76) reported from Clarington, Ontario

    @RogersHelps Id love to but I’ll have to use my data because the internet is crap

  • Fieryone4
    Tanya Barrett (@Fieryone4) reported from Clarington, Ontario

    @RogersHelps @Rogers trying to cancel my recently deceased mothers cable, on hold for almost two hours now 🤯

  • PNanaMilz
    P Nana Milz (@PNanaMilz) reported from Clarington, Ontario

    @RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

  • MommyGearest
    Andrea (@MommyGearest) reported from Clarington, Ontario

    @emmawaverman @RogersHelps I'm really sorry -- hopefully they'll see this and help. :(

  • montanafazi
    Montana Fazi (@montanafazi) reported from Clarington, Ontario

    @RogersHelps wondering how long the outage on internet and tv is going to be here in Bowmanville

  • akhil_012
    Left Arm Medium Orthodox (@akhil_012) reported from Clarington, Ontario

    @RogersHelps Hey , there seems to be a huge outage in Bowmanville , Ontario . Kindly look into it

  • lynnedy
    Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

  • AgrInsuranceBen
    Ben Eastman FCIP (@AgrInsuranceBen) reported from Clarington, Ontario

    @RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

  • marathondude
    Shawn Reid (@marathondude) reported from Clarington, Ontario

    @BTtoronto terrible timing to cut to traffic when Chief R. Stacey Laforme, Mississaugas of the Credit First Nation was just about to give his blessings ! @RogersMediaPR @RogersBiz @rogerfpetersen

  • NCALLEN80
    Noel Allen (@NCALLEN80) reported from Clarington, Ontario

    @RogersHelps do we have another outage in Newcastle, Ontario ? Had no WiFi since 11pm

  • BobNeufer
    Bob Neufeld (@BobNeufer) reported from Clarington, Ontario

    @RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

  • lynnedy
    Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

  • ThisCrazyTrain
    Cindy (Cj) Smith - Ride All The Things!🚴🚗🚍🚃 (@ThisCrazyTrain) reported from Clarington, Ontario

    @RogersHelps for the second time in two weeks I'm locked out of my Rogers yahoo email account. Password not recognized. I wind up in an infinite loop and there's no way to conduct a forgot password using a mobile. Is there a system issue? Why is this happening?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Clarington, Ontario

    @Rogers Yeah.....on my fourth ticket in 2 years.... Still the same. It's absurd we have to tether our phones to a work phone on Bell. And tech support keeps telling us to get rural internet-which doesn’t exist here.

  • lynnedy
    Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

  • zoobiesingh
    Zoobie Sidhu (@zoobiesingh) reported from Clarington, Ontario

    @RogersHelps internet is not working in Courtice @ClaringtonON

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • elfkarakass
    Elif (@elfkarakass) reported

    @barrosxo @RogersHelps @Myles_Nerd1 might help

  • sprt08
    sprt08 (@sprt08) reported

    @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.

  • canadacindy
    🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported

    @RogersHelps Good afternoon. I need an update to an ASAP service request placed at 9:30 a.m. this morning. There is a medical need to get this service restored.

  • HockeyBusiness
    HockeyBusiness (@HockeyBusiness) reported

    Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.

  • gfliverpool9966
    🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported

    @RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.

  • michifme
    Dodie (@michifme) reported

    @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

  • timson_taylor
    Taylor (@timson_taylor) reported

    @RogersHelps Thats correct. Its just the ****** sportsnet+ app not working as per usual.

  • chirutweet
    Chiranjeevi Nagiredd (@chirutweet) reported

    the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.