Rogers

Rogers Outage Report in Pontypool, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Pontypool, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Pontypool, Ontario 12/01/2025 18:40

December 01: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Pontypool, Ontario

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • dsteele76 Derek Steele (@dsteele76) reported from Clarington, Ontario

    @RogersHelps Id love to but I’ll have to use my data because the internet is crap

  • lynnedy Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

  • zoobiesingh Zoobie Sidhu (@zoobiesingh) reported from Clarington, Ontario

    @RogersHelps internet is not working in Courtice @ClaringtonON

  • marathondude Shawn Reid (@marathondude) reported from Clarington, Ontario

    @BTtoronto terrible timing to cut to traffic when Chief R. Stacey Laforme, Mississaugas of the Credit First Nation was just about to give his blessings ! @RogersMediaPR @RogersBiz @rogerfpetersen

  • Fieryone4 Tanya Barrett (@Fieryone4) reported from Clarington, Ontario

    @RogersHelps @Rogers trying to cancel my recently deceased mothers cable, on hold for almost two hours now 🤯

  • lynnedy Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @BobNeufer @RogersHelps We are having the same problem in Courtice.

  • PNanaMilz P Nana Milz (@PNanaMilz) reported from Clarington, Ontario

    @RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

  • MommyGearest Andrea (@MommyGearest) reported from Clarington, Ontario

    @emmawaverman @RogersHelps I'm really sorry -- hopefully they'll see this and help. :(

  • lynnedy Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Clarington, Ontario

    @RogersHelps Hey , there seems to be a huge outage in Bowmanville , Ontario . Kindly look into it

  • AgrInsuranceBen Ben Eastman FCIP (@AgrInsuranceBen) reported from Clarington, Ontario

    @RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

  • montanafazi Montana Fazi (@montanafazi) reported from Clarington, Ontario

    @RogersHelps wondering how long the outage on internet and tv is going to be here in Bowmanville

  • lynnedy Lynne Owen (@lynnedy) reported from Clarington, Ontario

    @RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

  • BobNeufer Bob Neufeld (@BobNeufer) reported from Clarington, Ontario

    @RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

  • NCALLEN80 Noel Allen (@NCALLEN80) reported from Clarington, Ontario

    @RogersHelps do we have another outage in Newcastle, Ontario ? Had no WiFi since 11pm

  • ThisCrazyTrain Cindy (Cj) Smith - Ride All The Things!🚴🚗🚍🚃 (@ThisCrazyTrain) reported from Clarington, Ontario

    @RogersHelps for the second time in two weeks I'm locked out of my Rogers yahoo email account. Password not recognized. I wind up in an infinite loop and there's no way to conduct a forgot password using a mobile. Is there a system issue? Why is this happening?

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Clarington, Ontario

    @Rogers Yeah.....on my fourth ticket in 2 years.... Still the same. It's absurd we have to tether our phones to a work phone on Bell. And tech support keeps telling us to get rural internet-which doesn’t exist here.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • xctechs XC Techs (@xctechs) reported

    @RogersHelps Quick update, still not working the 5PM tweet you guys had from @Rogers came and gone. this is costing me a lot of anxiety, Stress and $$$.

  • ManiiiiG Manisha Gupta (@ManiiiiG) reported

    How has @Rogers’ NATIONWIDE service outage NOT been all over CP24 news today? 🤔

  • dougirvine3 doug irvine (@dougirvine3) reported

    @RogersHelps I've reached out multiple times with no response, why have I not received a response???? Why am I paying your charges and fees with no support!?!?!

  • Viciouspixie1 Viciouspixie (@Viciouspixie1) reported

    @Moollah @RogersHelps @FidoSolutions Please communicate with your customers - you're eager to always send us all forms of marketing, your eagerness should extend to keeping us in the loop and ETA for fix. A whole day without service and counting. Generic message on website is not enough.

  • iamdave79 Dave (@iamdave79) reported from Toronto, Ontario

    @CBCToronto How about the media report for what it actually is, it’s not intermittent service interruptions, it’s been down since 1am and @RogersHelps had said very little to let the millions of people know when they can expect this nationwide outage will be fixed.

  • JimLeahy79 Jim Leahy (@JimLeahy79) reported

    @kevrevrun @AboutRogers @Rogers There is a statement from the CTO saying it was a recent ericcson equipment update that caused the issue

  • snowwhitefive Laura Hines (@snowwhitefive) reported

    @AboutRogers @Rogers This is the worst thing possible during a pandemic. How can we stay in touch with anyone? Thanks for nothing Rogers! If there is no feasible compensation then please tell me why we should continue with a communications company that willingly takes your money but doesn’t help?

  • everydayisbest Dawn (@everydayisbest) reported

    @RogersHelps 10 hours. 10 hours no cell service

  • candacelynnxo candace 🌿 (@candacelynnxo) reported

    @Sweetsherene1 @AboutRogers @Rogers There is a screen shot of a chat with support going around saying they will be crediting everyone’s next bill. I doubt that. You will most likely have to ask for it.

  • grapedevine Tracy Lynn (@grapedevine) reported

    @Rogers still no cell service...12 hours and counting in #britishcolumbia #rogers